steering MERCEDES-BENZ E-CLASS ESTATE 2011 Manual PDF

Display messages Possible causes/consequences and
M Solutions
Wheel sensor(s)
missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is no
tdisplayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. monitor
currently unavail‐
able Due to a source of radio interference, no signals can be received
fro
mt he wheel sensors. The tyre pressure monitor is temporarily
malfunctioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
problem has been solved. h
Tyre
pressure, Cau‐
tion tyre malf. G
Risk of accident
The tyre pressure in one or more tyres has dropped suddenly.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 370).h
Tyre pressure
Check tyre(s) G
Risk of accident
The tyre pressure in one or more tyres has dropped significantly.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 370).
X Check the tyre pressure. If necessary, correc tthe tyre pressure
(Y page 368). h
Please correct
tyre pressure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X
Check the tyre pressures at the next opportunity. If necessary,
correct the tyre pressure (Y page 368).274
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
_
Rear left seat
backrest not
locked or
Rear right seat back‐
rest not locked G
Risk of injury
Saloon with through-loading feature in the rear bench seat:
The backrest in the rear is no tengaged on the left-hand and/or
right-hand side .Awarning tone also sounds.
X Push the backres tback until it engages. j
Check trailer
hitch lock G
Ris
kofa ccident
The trailer tow hitch is no tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 223). D
Power
steering mal‐
function See Own‐
er's Manual G
Risk of accident
The power steering assistance is faulty.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 145).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative
Refuel
vehicle The fuel level in the fuel tank is too low. The auxiliary heating can-
not be switched on (Y page 145).
X Refuel at the nearest filling station. Display messages
277On-board computer and displays Z

Driving systems
Problem Possible causes/consequences and
M Solutions
·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
G
Risk of accident
The distance to the vehicle in fron tis too small for the speed
selected.
X Increase the distance. ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
Aw
arning tone also
sounds. G
Ris
kofa ccident
You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
More information about DISTRONIC PLUS (Y page 185) and
PRE-SAFE ®
Brake (Y page 75). Tyres
Problem Possible causes/consequences and
M Solutions
h
The yellow tyre pres-
sure monitor warning
lamp is on.
G
Ris
kofa ccident
The tyre pressure monito rhas detected a loss of pressure in at
least one of the tyres.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X Observe the additional display messages in the multifunction
display.
X Check the tyre pressure. If necessary, correc tthe tyre pressure
(Y page 368).
X If necessary, change a wheel (Y page 370). Warning and indicator lamps in the instrument cluster
287On-board computer and displays Z

Mercedes-Ben
zrecommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R mutual influences between the vehicle
electronics and mobile phones are mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior.
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial.
i There are various mobile phone brackets
that may be fitted in your vehicle; in some
cases, these are country-specific.
i You can connect a Bluetooth ®
-capable
mobile phone with Audio 20 or COMAND
APS via the Bluetooth ®
interface. This is
also the case if your vehicle is equipped
with convenience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND APS can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Inserting the mobile phone X
Open the telephone compartment
(Y page 292).
X Vehicles with automatic transmission
without the DIRECT SELECT lever: con-
nectt he mobile phone bracket to the pre-
installed bracket (see the separate mobile
phone bracket fitting instructions).
Vehicles with automatic transmission
with the DIRECTS ELECT lever:install the sliding adapter depending on the model of
the mobile phone bracket (Y
page 314).
X Inser tthe mobile phone into the mobile
phone bracket (see the separate installa-
tion instructions for the mobile phone fit-
ting).
If the mobile phone is inserted in the mobile
phone bracket, you can speak to the person
you are calling using the hands-free system.
i On some mobile phone brackets, you first
have to connect the mobile phone via Blue-
tooth ®
to the mobile phone bracket (see
the separate operating instructions for the
mobile phone bracket).
If this is the case, the mobile phone does
not have to be inserted into the bracket for
you to be able to use the telephone func-
tions. However, the charging function and
aerial function are not available.
Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 239).
When you remove the key from the ignition
lock, the mobile phone stays switched on.
However, you can no longer use the hands-
free system.
If you have an active call and would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
Otherwise, the call is ended.
i When using a bracket connected to the
mobile phone via Bluetooth ®
:ify ou wish to
continue a call in private mode, you will
need to perform the necessary steps on the
mobile phone. Information can be found in
the separate mobile phone operating
instructions. Features
313Stowing and features Z

The washer fluid reservoir is used for both the
windscreen washer system and the headlamp
cleaning system.
For further information on windscreen
washer fluid/antifreeze (Y page 391).Maintenance
ASSYST PLUS service interval display
Service messages Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from a
Mercedes-Benz Service Centre.
The ASSYST PLUS service interval display
informs you when the next service is due.
If a service due date has been exceeded, you
also hear an acoustic signal.
The multifunction display shows a service
message for a few seconds, e.g.
Next service A due in .. days Service A due
Service A overdue by ... days
The letter indicates which service is due.
Astands for a minor service and
B for a major
service. A number or another letter may be
displayed after the letter .This figure indicates
any necessary additional maintenance work
to be performed.
If you report this displayed information to a
qualified specialist workshop, for example a
Mercedes-Benz Service Centre, they can
inform you of the costs the service will incur.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted. Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X Subtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 322).
Hiding aservice message X
Press the %ora button on the steer-
ing wheel.
Displaying service messages X
Switch on the ignition.
X Press =or; on the steering wheel
to selec tthe Serv. menu.
X Press 9or: to select the ASSYST PLUS submenu and press
ato confirm.
The service due date appears in the multi-
function display.
Points to remember Resetting the ASSYST PLUS service inter-
val display
Aq
ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre, will reset the
ASSYST PLUS service interval display after
the necessary service work has been carried
out.
You can obtain further information, e.g.
regarding service work, from a Mercedes-
Benz Service Centre or directly from
Mercedes-Benz.
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set- Maintenance
325Maintenance and care Z

Example: Saloon
X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check tha tthe vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning Night View Assist Plus !
Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work-
shop. X
Fold down the camera cover by recess :. X
Use a soft cloth to clean the windscreen in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic Care
331Maintenance and care
Z

parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insec trepellent
or sunscreen to come in contact with the
plastic trim .This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments X
Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfibre
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface. Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth. Make sure that
the leather does not become soaked. It
may otherwise become rough and
cracked. Only use leather care agents
that have been tested and approved by
Mercedes-Benz. You can obtain these
from a qualified specialist workshop.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Cleaning the seat belts X
Use clean, lukewarm water and soap solu-
tion.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
at temperatures above 80 † or in direct
sunlight. 332
CareMaintenance and care

G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximu mspeed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced.
i When replacing one or all tyres, make
sure that you only use tyres marked
MOExtended. Also ensure that they are of
the specified size for the vehicle.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop. Battery
Important safety notes
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult a qualified specialist workshop if you
wish to leave your vehicle parked up for a long
period of time. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an 350
BatteryBreakdown assistance

R
the engine is not running.
R there is a brake syste mmalfunction.
R there is a malfunctio ninthe power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise
switch to position Pwhen you open the
driver's or front-passenger door which
could damage the transmission. When towing a vehicle with an automatic
transmission, the transmission must be in
position
N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position P(Y page 172).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 89). You
could otherwise be locked out when push-
ing or towing the vehicle.
Deactivate tow-away protection
(Y page 78) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 223).
X Remove the towing eye from the vehicle
tool kit (Y page 337). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. 356
Towing and tow-startingBreakdown assistance

Example: Saloon
X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumpe rand press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
Whe ntowing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 355).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. X
Switch on the hazard warning lamps
(Y page 125).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 355). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the key from the ignition lock. In order to
ensure that the automatic transmission stays
in position Nwhen towing the vehicle, you
must observe the following points:
X Make sure that the vehicle is stationary and
that the key in the ignition lock is in position
0.
X Turn the key to position 2in the ignition
lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y page 155).
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Vehicles with manual transmission:
depress the clutch pedal.
X Engage neutral.
X Release the brake pedal.
X Release the parking brake. Towing and tow-starting
357Breakdown assistance Z