check oil MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual

Automatic transmission
.................168
Brakes ........................................... 178
DISTRONI CPLUS ........................... 193
Downhill gradient ........................... 178
Driving abroad ............................... 122
Driving in winter ............................ .180
Driving on flooded road s................ 180
Driving on wet road s...................... 180
General .......................................... 178
Icy road surfaces ........................... 180
Limited braking efficiency on sal-
ted road s....................................... 179
New brake pads/linings ................179
Running-in tips ............................... 154
Snow chains .................................. 365
Symmetrical dipped bea m............. 122
Towing atrailer .............................. 221
Tyr egrip ........................................ 180
Wet road surface ........................... 179
DVD audio (on-board computer) ......238 E
EASY-ENTRY feature Activating/deactivating .................248
Function/notes ............................. 115
EASY-EXIT feature
Crash-responsive ........................... 116
Function/notes ............................. 115
Switching on/off ........................... 248
EASY-PACK convenience box ...........302
EASY-PACK folding luggage-com-
partment floor ................................... 305
EASY-PACK loading sill protector ....306
EASY-PACK load-securing kit ...........303
EASY-PACK luggage compartment
management system ........................303
EBD (electronic brake force distri-
bution)
Display message ............................ 255
Function/notes ................................ 75
ECO start/stop function
Deactivating/activating .................160
General information .......................158
Electrical fuses
see Fuses Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tionS ystem)
Emergency key
Unlocking the driver's door ..............90
Emergency key element
Function/notes ................................ 84
Locking vehicle ................................ 90
Emergency release
Driver's door .................................... 90
Fuel filler fla p................................. 174
Emergency spare wheel
Inflating the collapsible spare
wheel ............................................. 348
Notes/data .................................... 373
Storage location ............................ 339
Stowing .......................................... 340
Emergency unlocking
Boot ................................................. 94
Tailgate ............................................ 95
Vehicle ............................................. 90
Engine
Display message ............................ 263
ECO start/stop function ................158
Engine number ............................... 383
Jump-starting ................................. 354
Running irregularl y......................... 162
Starting problems ..........................162
Starting the engine with the key ....157
Starting with KEYLESS GO .............157
Stopping ........................................ 176
Tow-starting (vehicle) ..................... 358
Warning lamp (engine diagnos-
tics) ............................................... 285
Engine electronics
Notes ............................................. 381
Problem (fault) ............................... 162
Engine oil
Additives ........................................ 390
Checking the oil level ..................... 322
Checking the oil level using the
dipstick .......................................... 32310
Index

If you activate the acoustic locking confirma-
tion function you will hear the following,
depending on the date of production of the
vehicle:
R an acoustic signal when locking
or
R one acoustic signal when unlocking and
three when locking
The audible signal can be activated and deac-
tivated using the on-board computer
(Y page 247).
X To unlockc entrally:press the%but-
ton.
If you do not open th evehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R the anti-thef tsystem is primed again.
X To lock centrally: press the&button. KEYLESS-GO
Important notes on the use of KEYLESS-
GO R
Do no tkeep the KEYLESS-GO key together
with:
- electronic devices, e.g. a mobile phone
or another key
- metallic objects, e.g. coins or metal foil
This can affect the functionality of KEY-
LESS-GO.
R Bear in mind that the engine can be started
by any of the vehicle occupants if there is
a KEYLESS-GO key in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with those of a conven-
tional key, e.g. using KEYLESS-GO to unlock
and pressing the &button to lock. When locking or unlocking with KEYLESS-GO,
the distance between the key and the corre-
sponding door handle must not be greater
than 1 m.
KEYLESS-GO checks whether a valid key is in
the vehicle by periodically establishing a radio
connection between the vehicle and the key.
This happens:
R
when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period (Y page 97).
If you pull on the handle of the boot lid/tail-
gate, only the boot/luggage compartment of
the vehicle is unlocked.
If the vehicle has been parked for a long time,
the sensor surfaces are deactivated automat-
ically. In order to unlock the door, pull the
door handle. In order to reactivate the sensor
surface, switch the ignition on again. Changing the settings of the locking
system
You can change the setting of the locking
system in such a way that only the driver's Key
83Opening and closing Z

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
i The following description does not apply
to vehicles with a DIRECT SELECT lever and
AMG vehicles.
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P, e.g. if you wish to
tow the vehicle away. X
Apply the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object, (e.g. ascrewdriver wrapped in cloth) from the right-hand edge, pulling it
up and out.
X Press release button ;dow nand simul-
taneously move the selecto rlever out of
position P.
The selector lever can now be moved freely
until it is returned to position P. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. 172
RefuellingDriving and parking

Display messages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil
lev. when next
refuelling The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refuelling, at the latest
(Y page 322).
X If necessary, top up the engine oil (Y page 323).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. 264
Display messagesOn-board computer and displays

If you push the lids back, you will notice a
resistance.
X Release bonnet :.
X Check whether the lids of bonnet lifter ;
are resting on housings =(arrow).
X The lids of bonnet lifter ; are resting
on the housings: close bonnet:
(Y page 322).
or
X The lids of bonnet lifter ; are not rest-
ing on the housings: first lift up bon-
net :on left-hand side ?and then on
right-hand side B. Lift up bonnet :until
the respective lid of bonnet lifter ;no lon-
ger moves.
The lids of bonnet lifter ;must rest on
housings =(arrow).
X Close bonnet :(Ypage 322).
If you cannot close the bonnet :or if the
L symbol appears in the multifunction
display, repeatt he steps. G
WARNING
If the bonnet can still not be engaged properly
or the Lsymbol appears in the multifunc-
tion display, do not continue driving. The bon-
net can then open when the vehicle is in
motion and obscure your field of vision. Con-
sult a qualified specialist workshop. Other-
wise, you may cause an accident and injure
yourself and others.
Opening the bonnet G
WARNING
Do not pull the release lever while the vehicle
is in motion. If you do so, the bonnet may open
up and block your view. G
WARNING
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot. To avoid the risk of burns, only touch those
components described in the Owner's Manual
and observe the relevant safety notes.
G
WARNING
The radiator fan between the radiator and the
engine can start automatically, even if the key
has been removed from the ignition lock. For
this reason, you must not reach into the fan
rotation area. You could otherwise be injured.
Vehicles with apetrol engine: The elec-
tronic ignitio nsystem uses high voltage. For
this reason, you mus tnever touch ignition
system components (ignition coil, ignition
cables, spark plug connectors or test socket)
while:
R the engine is running
R the engine is being started
R the ignition is switched on and the engine
is being cranked by hand
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
Vehicles with adiesel engine: The elec-
tronic injection control uses high voltage. For
this reason, you must never touch injection
system components while:
R the engine is running
R the engine is being started
R the ignition is switched on
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
X Make sure that the windscreen wipers are
switched off. G
WARNING
The windscreen wipers and wiper linkage
could be set in motion.
When the bonnet is open, you or others could
be injured by the wiper linkage.
Make sure that the windscreen wipers are
switched off. Remove the key or make sure
that no ignition position has been selected
with KEYLESS-GO. All indicator lamps must be
off in the instrument panel. Engine compartment
321Maintenance and care Z

X
Pull release lever :on the bonnet.
The bonnet is released.
! Make sure that the windscreen wipers are
not folded away from the windscreen .Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately
40 cm, the bonnet is opened and held open
automatically by the gas-filled strut.
Closing the bonnet G
WARNING
Make sure tha tnobody can become trapped
as you close the bonnet. X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
i Vehicles with adiesel engine: do not
cover the radiator. Do not use thermal
mats, insect protection covers or anything
similar. Doing so can cause the Onboard
Diagnostics System to display inaccurate
values. Some of these values are legally
required and must be correct. Engine oil
Notes on oil level Depending on driving style, the vehicle con-
sumes up to 0.
8lof oil per 1,000 km .The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement. 322
Engine compartmentMaintenance and care

Checking the oil level using the oil dip-
stick Example
:vehicles with a petrol engine Example: vehicles with a diesel engine
X
Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 0.5to 1.0litre of engine
oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage
to the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example: engine oil cap
X
Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or under the MIN mark
on the oil dipstick, add 0.5 to 1.0 litre of
engine oil. Engine compartment
323Maintenance and care Z

X
Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks into place
securely.
X Chec kthe oil level again with the oil dip-
stick (Y page 323).
Further information on engine oil
(Y page 388). Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised. Therefore,
only unscrew the cap once the engine has
cooled down. The coolant temperature gauge
must display less than 70 †.Otherwise, you
could be scalded if hot coolant escapes. X
Park the vehicle on a level surface.
Only check the coolant level if the vehicle
is on a level surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 155).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 155).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
70 †.
X Turn the key to position 0(Ypage 155) in
the ignition lock. X
Slowly tur ncap : half a turn anti-clock-
wise to allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the fille rneck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately
1.5 cm above marker bar =in the filler
neckw hen warm, there is enough coolant
in coolant expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-
Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 390).
Topping up the windscreen washer sys-
tem/headlampc leaning system G
WARNING
Windscreen washer fluid/antifreeze is highly
flammable. Avoid spilling windscreen washer
fluid/antifreeze on hot engine components as
it can ignite and burn. Severe burns could be
the result. X
To open: pull cap:upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages. 324
Engine compartmentMaintenance and care

ting can be corrected at a Mercedes-Benz
Service Centre.
Have service work carried ou
tas described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service indicator
i For BlueTEC vehicles only.
The BlueTEC exhaust gas aftertreatment
must be operated with a reducing agent
(AdBlue ®
)i n order for it to function correctly.
AdBlue ®
is topped up as part of the service.
Unde rnormal operating conditions, a full tank
of AdBlue ®
should last until the next service
due date.
Depending on how and where the vehicle is
used, there may be an increase in the
AdBlue ®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐ er's Manual
Refill AdBlue at workshop No start
in .. km
You can no longer start the engine when the
AdBlue
®
supply has been used up
(Y page 265).
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have the AdBlue ®
topped up. Before using
your vehicle for an extended period in coun-
tries outside Europe, contact a qualified spe-
cialist workshop. !
Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Observe the notes on AdBlue ®
(Y page 388).
You can obtain further information about
BlueTEC exhaust gas aftertreatmen tand
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
Notes on care
Regula rcare of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
! For cleaning your vehicle, do no tuse any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 326
CareMaintenance and care

Example: Saloon
X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check tha tthe vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning Night View Assist Plus !
Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work-
shop. X
Fold down the camera cover by recess :. X
Use a soft cloth to clean the windscreen in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic Care
331Maintenance and care
Z