keyless MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: E-CLASS ESTATE, Model: MERCEDES-BENZ E-CLASS ESTATE 2011Pages: 409, PDF Size: 10.47 MB
Page 11 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Cockpit
Overview .......................................... 28
see Instrument cluster
Collapsible emergency spare
wheel see Emergency spare wheel
COMAND
see Separate operating instructions
Combination MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Cockpit
Overview .......................................... 28
see Instrument cluster
Collapsible emergency spare
wheel see Emergency spare wheel
COMAND
see Separate operating instructions
Combination](/img/4/55509/w960_55509-10.png)
Cockpit
Overview .......................................... 28
see Instrument cluster
Collapsible emergency spare
wheel see Emergency spare wheel
COMAND
see Separate operating instructions
Combination switch ..........................124
Combine dluggage cover and net ....300
Constant headlamp mode see Daytime driving lamps
Consumption statistics (on-board
computer) .......................................... 235
Convenience box ............................... 302
Convenience closing feature ..............96
Convenience opening/closing (air-
recirculation mode) ........................... 144
Convenience opening feature ............96
Coolan t(engine)
Checkin gthe level ......................... 324
Display message ............................ 263
Notes ............................................. 390
Temperature (on-board computer) .249
Temperature gauge ........................ 230
Warning lamp ................................. 285
Cooling
see Climate control
Cornering light function
Display message ............................ 259
Function/notes ............................. 126
Crash-responsive emergency light-
ing ....................................................... 129
Cruise control Cruise control leve r....................... 181
Deactivating ................................... 182
Display message ............................ 272
Driving system ............................... 181
Important safety notes ..................181
LIM indicator lamp .........................181
Selecting ........................................ 182
Setting aspeed .............................. 182
Storing and maintaining current
speed ............................................ .182
Cup holder
Centre console .............................. 307
Folding bench sea t........................ 309Important safety notes
..................307
Rea rcompartmen t......................... 308 D
Dashboard see Cockpit
Data
see Technical data
Date (on-board computer) ................244
Daytime driving lights Display message ............................ 261
Switching on/off (on-board com-
puter) ............................................. 244
Switching on/off (switch) ..............123
Dealership
see Qualified specialist workshop
Delaye dswitch-off
Exterio rlighting (on-board com-
puter )............................................. 245
Interior lighting .............................. 246
Diagnostics connection ......................25
Diesel ................................................. .386
Diesel particle filter ..........................178
Digital speedometer .........................235
Dipped-beam headlamps Changing bulbs .............................. 131
Display message ............................ 259
Setting for driving abroad (sym-
metrical) ........................................ 122
Setting for driving on the right/
left ................................................. 245
Switching on/off ........................... 123
DIRECT SELECTl ever
see Automatic transmission
Displa y(cleaning instructions) ........331
Display message General information .......................253
Hiding (on-board computer) ...........253
KEYLESS-GO .................................. 278
Display messages
ASSYST PLUS service interval dis-
play................................................ 325
Calling up (on-board computer) .....253
Driving systems ............................. 266
Engine ............................................ 263
Key ................................................ 278
Lights ............................................ .259 8
Index
Page 13 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Automatic transmission
.................168
Brakes ........................................... 178
DISTRONI CPLUS ........................... 193
Downhill gradient ........................... 178
Driv MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Automatic transmission
.................168
Brakes ........................................... 178
DISTRONI CPLUS ........................... 193
Downhill gradient ........................... 178
Driv](/img/4/55509/w960_55509-12.png)
Automatic transmission
.................168
Brakes ........................................... 178
DISTRONI CPLUS ........................... 193
Downhill gradient ........................... 178
Driving abroad ............................... 122
Driving in winter ............................ .180
Driving on flooded road s................ 180
Driving on wet road s...................... 180
General .......................................... 178
Icy road surfaces ........................... 180
Limited braking efficiency on sal-
ted road s....................................... 179
New brake pads/linings ................179
Running-in tips ............................... 154
Snow chains .................................. 365
Symmetrical dipped bea m............. 122
Towing atrailer .............................. 221
Tyr egrip ........................................ 180
Wet road surface ........................... 179
DVD audio (on-board computer) ......238 E
EASY-ENTRY feature Activating/deactivating .................248
Function/notes ............................. 115
EASY-EXIT feature
Crash-responsive ........................... 116
Function/notes ............................. 115
Switching on/off ........................... 248
EASY-PACK convenience box ...........302
EASY-PACK folding luggage-com-
partment floor ................................... 305
EASY-PACK loading sill protector ....306
EASY-PACK load-securing kit ...........303
EASY-PACK luggage compartment
management system ........................303
EBD (electronic brake force distri-
bution)
Display message ............................ 255
Function/notes ................................ 75
ECO start/stop function
Deactivating/activating .................160
General information .......................158
Electrical fuses
see Fuses Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tionS ystem)
Emergency key
Unlocking the driver's door ..............90
Emergency key element
Function/notes ................................ 84
Locking vehicle ................................ 90
Emergency release
Driver's door .................................... 90
Fuel filler fla p................................. 174
Emergency spare wheel
Inflating the collapsible spare
wheel ............................................. 348
Notes/data .................................... 373
Storage location ............................ 339
Stowing .......................................... 340
Emergency unlocking
Boot ................................................. 94
Tailgate ............................................ 95
Vehicle ............................................. 90
Engine
Display message ............................ 263
ECO start/stop function ................158
Engine number ............................... 383
Jump-starting ................................. 354
Running irregularl y......................... 162
Starting problems ..........................162
Starting the engine with the key ....157
Starting with KEYLESS GO .............157
Stopping ........................................ 176
Tow-starting (vehicle) ..................... 358
Warning lamp (engine diagnos-
tics) ............................................... 285
Engine electronics
Notes ............................................. 381
Problem (fault) ............................... 162
Engine oil
Additives ........................................ 390
Checking the oil level ..................... 322
Checking the oil level using the
dipstick .......................................... 32310
Index
Page 16 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Instrumen
tcluster lighting ................30
Instrument lighting see Instrument cluster lighting
Integrated child seat
ICS padded pla ytable ...................... 62
Important safety guidelines ... MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Instrumen
tcluster lighting ................30
Instrument lighting see Instrument cluster lighting
Integrated child seat
ICS padded pla ytable ...................... 62
Important safety guidelines ...](/img/4/55509/w960_55509-15.png)
Instrumen
tcluster lighting ................30
Instrument lighting see Instrument cluster lighting
Integrated child seat
ICS padded pla ytable ...................... 62
Important safety guidelines .............60
Side hea drestraints ........................ .63
Storing, IC Spadded play table and
side head restraint s......................... 64
Intelligen tLight System
Activating/deactivatin g................. 244
Display message ............................ 262
Overview ........................................ 125
Setting the dipped-bea mhead-
lamps for driving on the right/left .245
Interior lighting ................................. 128
Automatic control system ..............129
Delayed switch-off (on-board
computer) ...................................... 246
Emergency lighting ........................129
Manual control ............................... 129
Overview ........................................ 128
Reading lamp ................................. 128
Setting the ambient lighting
brightness (on-board computer) ....245
Interior motion sensor ........................78
ISOFIX child seat securing system ....57 J
Jack Storage location ............................ 337
Using ............................................. 345
Jump start (engine)
see Jump starting (engine)
Jump starting (engine) ......................354 K
Key Changing the battery .......................85
Checking the battery .......................85
Convenience closing feature ............96
Convenience opening feature ..........96
Display message ............................ 278
Door central locking/unlocking .......82
Emergency key element ................... 84
Loss ................................................. 87Modifying the programming
.............83
Positions (ignition lock) .................155
Problem (malfunction) .....................87
Starting the engine ........................157
KEYLESS-GO
Convenience closing ........................97
Display message ............................ 278
Locking ............................................ 83
Start/Stop button .......................... 155
Starting the engine ........................157
Unlocking ......................................... 83
Keyp ositions
Key ................................................ 155
KEYLESS GO .................................. 155
Kickdown
Driving tips .................................... 168
Manual drive program ....................171
Kneebag ............................................... 46 L
Lamps see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating .................242
Display message ............................ 268
Function/informatio n.................... 214
Lane package ..................................... 212
Lap time (RACETIMER) ......................250
Lashing eyelets ................................. 298
Licence plate lamp (display mes-
sage) ................................................... 261
Lighting see Lights
Lights
Activating/deactivating the Intel-
ligent Ligh tSystem ........................ 244
Activating/deactivating the inte-
rior lighting delayed switch-off .......246
Active light function .......................126
Automatic headlamp mode ............123
Cornering light function .................126
Dipped-bea mheadlamps ............... 123
Display message ............................ 259 Index
13
Page 80 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radars ources
R the po MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radars ources
R the po](/img/4/55509/w960_55509-79.png)
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radars ources
R the possibility of strong radar reflections,
for example, in multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorbike
R a vehicle travelling in front on a different
line G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may not give
warnings or intervene in critical situations.
There is a risk of an accident .Always pay
careful attention to the traffic situation and be
ready to brake.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col-
lision, you must apply the brakes yourself.
X To activate/deactivate: activate or deac-
tivate PRE-SAFE ®
Brake in the on-board
computer (Y page 241).
The Ä symbol appears in the multifunc-
tion display as long as the HOL Dfunction
is not activated (Y page 194).
On vehicles with parking guidance, the
Ä symbol is displayed when Pis
engaged or you are driving faste rthan
35 km/h.
The radar sensor system is switched off auto-
matically in the vicinity of radio telescope
facilities (Y page 398).
Vehicles without COMAND and a navigation
system and vehicles for Australia: the radar
sensor system and on-board computer must be switched off in the vicinity of radio tele-
scope facilities (Y page 247).
For PRE-SAFE ®
Brake to assist you when driv-
ing, the radar sensor system must be
switched on (Y page 247) and be opera-
tional.
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensors checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. Anti-theft systems
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
Av isual and audible alarm is triggered if the
alarm system is primed and you open:
R a door
R the vehicle with the emergency key ele-
ment
R the boot lid/tailgate
R the bonnet
The alarm is not switched off, even if you
close the open door that has triggered it, for
example. Anti-theft systems
77Safety Z
Page 81 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicato rlamp :flashes. The alarm sys-
te mi s primed after approximately
15 seconds.
X To switch off: unlock the vehicle with the
key or KEYL MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicato rlamp :flashes. The alarm sys-
te mi s primed after approximately
15 seconds.
X To switch off: unlock the vehicle with the
key or KEYL](/img/4/55509/w960_55509-80.png)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicato rlamp :flashes. The alarm sys-
te mi s primed after approximately
15 seconds.
X To switch off: unlock the vehicle with the
key or KEYLESS-GO.
X To stop the alarm using the key: insert
the key into the ignition lock.
The alarm is switched off.
or
X Press the %or& button on the key.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the dash-
board. The key must be inside the vehicle.
The alarm is switched off. Tow-away protection
An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This occurs if
the vehicle is jacked up on one side, for exam-
ple. X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Tow-away protection is primed after
approximately 30 seconds.
X To switch off: unlock the vehicle with the
key or KEYLESS-GO.
Tow-away protection is switched off auto-
matically.
To prevent a false alarm, deactivate tow-away
protection manually if your vehicle:
R is being transported
R is being loaded onto a ferry or car trans-
porter, for example
R is parked on a movable surface, e.g. in a
split-level garage
Deactivating:
X Remove the key from the ignition lock. X
Press button :.
Indicator lamp ;lights up briefly.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is deactivated.
Tow-away protection remains deactivated
until:
R the vehicle is unlocked again.
R a door is opened and closed again.
R the vehicle is locked again. Interior motion sensor
When the interior motion sensor is primed, a
visual and audible alarm is triggered if move- 78
Anti-theft systemsSafety
Page 82 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual ment is detected in the vehicle interior. This
occurs if someone reaches into the vehicle
interior, for example.
To activate:
X Make sure that:
R
the side windows are closed.
R the sliding sunroof/pan MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual ment is detected in the vehicle interior. This
occurs if someone reaches into the vehicle
interior, for example.
To activate:
X Make sure that:
R
the side windows are closed.
R the sliding sunroof/pan](/img/4/55509/w960_55509-81.png)
ment is detected in the vehicle interior. This
occurs if someone reaches into the vehicle
interior, for example.
To activate:
X Make sure that:
R
the side windows are closed.
R the sliding sunroof/panorama sliding
sunroof is closed.
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab
handles on the roof trim.
This will prevent false alarms.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 30 seconds.
To deactivate:
X Unlock the vehicle with the key or KEY-
LESS-GO.
The interior motion sensor is switched off
automatically.
To prevent a false alarm, deactivate the inte-
rior motion sensor if you lock yourv ehicle
and:
R people or animals remain in the vehicle.
R the side windows remain open.
R the sliding sunroof/panorama sliding sun-
roof remains open.
Deactivating:
X Remove the key from the ignition lock. X
Press button :.
Indicator lamp ;flashes briefly. X
Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is deactivated.
The interior motion sensor remains deactiva-
ted until:
R the vehicle is unlocked again.
R a door is opened and closed again.
R the vehicle is locked again.
i UK only: your vehicle is equipped with a
double lock function .The doors cannot be
opened from the inside if the vehicle has
been locked with the key (Y page 89).
Deactivate the interior motion sensor
before you lock the vehicle with the key.
The doors can then be opened from the
inside after the vehicle has been locked
from the outside with the key. Observe the
"Important safety notes" (Y page 88). Anti-theft systems
79Safety Z
Page 86 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual If you activate the acoustic locking confirma-
tion function you will hear the following,
depending on the date of production of the
vehicle:
R an acoustic signal when locking
or
R one acoustic signal MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual If you activate the acoustic locking confirma-
tion function you will hear the following,
depending on the date of production of the
vehicle:
R an acoustic signal when locking
or
R one acoustic signal](/img/4/55509/w960_55509-85.png)
If you activate the acoustic locking confirma-
tion function you will hear the following,
depending on the date of production of the
vehicle:
R an acoustic signal when locking
or
R one acoustic signal when unlocking and
three when locking
The audible signal can be activated and deac-
tivated using the on-board computer
(Y page 247).
X To unlockc entrally:press the%but-
ton.
If you do not open th evehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R the anti-thef tsystem is primed again.
X To lock centrally: press the&button. KEYLESS-GO
Important notes on the use of KEYLESS-
GO R
Do no tkeep the KEYLESS-GO key together
with:
- electronic devices, e.g. a mobile phone
or another key
- metallic objects, e.g. coins or metal foil
This can affect the functionality of KEY-
LESS-GO.
R Bear in mind that the engine can be started
by any of the vehicle occupants if there is
a KEYLESS-GO key in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with those of a conven-
tional key, e.g. using KEYLESS-GO to unlock
and pressing the &button to lock. When locking or unlocking with KEYLESS-GO,
the distance between the key and the corre-
sponding door handle must not be greater
than 1 m.
KEYLESS-GO checks whether a valid key is in
the vehicle by periodically establishing a radio
connection between the vehicle and the key.
This happens:
R
when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period (Y page 97).
If you pull on the handle of the boot lid/tail-
gate, only the boot/luggage compartment of
the vehicle is unlocked.
If the vehicle has been parked for a long time,
the sensor surfaces are deactivated automat-
ically. In order to unlock the door, pull the
door handle. In order to reactivate the sensor
surface, switch the ignition on again. Changing the settings of the locking
system
You can change the setting of the locking
system in such a way that only the driver's Key
83Opening and closing Z
Page 87 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six s MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six s](/img/4/55509/w960_55509-86.png)
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until
the battery chec klamp flashes twice
(Y page 85).
i If the setting of the locking system is
changed within the signal range of the vehi-
cle, pressing the &or% buttonlocks
or unlocks the vehicle.
The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles. Restoring factory settings
X Press the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice. Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergenc
ykey element to
unlock and open the driver's door or the boot lid/tailgate, the anti-thef
talarm system will
be triggered (Y page 77).
There are several ways to tur noff the alarm:
X To turn the alarm off with the key: press
the % or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key in the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key. Battery of the key
Important safety notes Have the batteries changed at a qualified spe-
cialist workshop. 84
KeyOpening and closing
Page 90 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/ MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/](/img/4/55509/w960_55509-89.png)
Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %/& button.
If this does not work:
X Check the key battery (Y page 85) and replace it if necessary
(Y page 85).
X Lock (Y page 90) or unlock (Y page 90) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 90) or unlock (Y page 90) the vehicle using
the emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle and then turn the key to position 2in the
ignition lock. There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/& button. There is a fault with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/& button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the key battery (Y page 85) and replace it if necessary
(Y page 85).
X Lock (Y page 90) or unlock (Y page 90) the vehicle using
the emergency key element. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
87Opening and closing Z
Page 91 of 409
![MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. T MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. T](/img/4/55509/w960_55509-90.png)
Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 350).
or
X Jump-start the vehicle (Y page 354).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key.
The steering lock is mechanically blocked
6
.
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key. G
WARNING
If children are left unsupervised in the vehicle,
they could:
6 Not on vehicles with the DIRECT SELECT lever. 88
DoorsOpening and closing