towing MERCEDES-BENZ E-CLASS ESTATE 2017 Service Manual

Tr
aile rhitch Tr
aile roperation no tes Mercedes‑AMG
vehicles: alwayso bser vethe
no tesint he Supplement. Otherwise, youm ay
fa ilto recognise dangers.
Obser vethef ollowing no tesont hetongue
we ight:
R use atongue weight as clos easpossible to
th em aximum tongu eweight
R do no tuse atongue weight that exc eeds or
fa lls belo wthe permissible tongu eweight
Do no texceed thef ollowing values:
R thep ermissible towing capacity
R thep ermissible rear axle load of thet ow ing
ve hicle
R thep ermissible gross mass of thet ow ing
ve hicle
R thep ermissible gross mass of thet railer
R them aximum permissible speed of thet railer Mak
esureoft hefollowing befor estartin gaj our‐
ney:
R thet yrep ressur eont herear axle of thet ow‐
ing vehicle is se tfor am aximu mload
R thel ighting of thec onnected trailer is opera‐
tional
R Vehicles without LED headlamps or MUL‐
TIBEA MLED headlamps: The headlamps
ha ve been se tcorrectly.
In thee vent of increased rear axle load, thec ar/
trailer combination ma ynot exc eedamaximum
speed of 100k m/h forr easons concerning the
operating permit. This also applies in countri es
in whic hthe permissible maximum speed for
car/traile rcombinations is ab ove1 00 km/h. Extending/
retracting the bal lneckf ullye lec‐
trically &
WARNING Risk of accident du etothe
ball nec knotbeing engaged
If th eb all nec kisnotengaged, thet railer
ma ycome loose. #
Mak esuret hat theb all nec ksecurely
engages and loc ksintop lace. *
NO
TEDama getothef ully-electric trailer
hitch The fully-elect
rict railer hitchcould be
mechanically damaged byapplying additional
pressur ewhen theb all nec kisbeingexten‐
de dorr etra cted. #
Do no tmaket he ball nec kextend/
re tract faster by applying additional
pressure. Re
quirements:
Mak esureoft hefollowing befor eextending/
re tracting theb all nec kfullye lectrically:
R Shif tthe transmission toposition jori.
R The rang eofm ovement is clear.
R Onl yw hen retracting: remo vethet railer
cables or adap terp lugs. 254
Driving and parking

#
Mak esuret hat no windscreen washer
concentrat espills out next tothef iller
opening. #
Remo vecap 1bythet ab. #
Topupt hewasher fluid. Cleaning and care
Informatio
nonwashingthe vehicl einac ar
wa sh &
WARNING Risk of an accident du eto
re duced braking po werafter wa shing the
ve hicle
Braking ef ficiency is reduced af terw ashing
th ev ehicle. #
Aftert he vehicle has been washed,
brak ecarefully while paying attention to
th et raffic condition suntilbraking
po we rhas been fully restored. To
avo id damag etoyourvehicle when using a
car wash, ensur ethe following beforehand:
R ActiveD ista nce Assi stDISTRONI Candthe
HOLD functio naredeactivated.
R The 360° Camer aorthereve rsing camera is
switched off.
R The side windo wsand slidin gsunroof are
comple tely closed. R
The bl owerfort he ventilation/heating is
switched off.
R The windsc reen wiper switc hisinposition
g.
R In car washes wit hatowing mechanism: neu‐
tral iis engaged.
R The keyisata distance of at leas t3ma way
from thev ehicle, otherwise thet ailgat ecould
open unin tentionally.
% If, af tert he car wash, your emo vethew ax
from thew indscreen and wiper rubber ,this
will pr event smearing and reduce wiper
noise. Information on using
ahigh-p ressur ecleaner &
WARNING Risk of an accident when
using high-pressur ecleane rswit hc ircu‐
lar je tnozzles
The wate rjet of ac ircula rjet nozzle (dirt
grinder) can cause extern all yinv isible dam‐
ag etot he tyres or chassis parts. Main
tenance and care 399

#
Mak esuret hat thei gnition and all electrical
consumer sareswitched off. #
Open thee ngine bonn et. %
Right-hand-driv evehicles: thej ump-s tart‐
ing connection point smaybe on theo ppo‐
sit es ide. #
Slide co ver1of positiv eclamp 2onthe
jump-s tarting connection point in thed irec‐
tion of thea rrow. #
Connect positiv eclamp 2onyour vehicle to
positiv epole of thed onor batter yusing the
jum plead/ charging cable .Alway sb egin with
positiv eclamp 2onyour ow nv ehicle firs t. #
During thes tarting assistance proce‐
du re: star tt he engine of thed onor vehicle
and runati dles peed. #
Connect then egativ epole of thed onor bat‐
te ry and ear thpoint 3ofyour ow nv ehicle
by usin gthe jum plead/charging cable. Begin
wit hthe donor batter yfirst. #
During starting assi stance: star tt he
engine of your ow nv ehicle. #
During thec hargin gproce ss: star tt he
ch argin gprocess. #
During starting assi stance: lett he engines
ru nf or se veralm inutes. #
During starting assi stance: beforediscon‐
necting thej um plead, switc honanelectrical consumer in
your ow nv ehicle, e.g. ther ear
windo wheater or lighting.
When thes tartin ga ssis tance/charging process
is compl ete: #
First,r emo vethej um plead/charging cable
from ear thpoint 3and negativ epole of the
donor batter y,then from positiv eclamp 2
and positiv epole of thed onor batter y.Begin
ea ch time wi th thecontacts on your own
ve hicle firs t. #
Afterr emoving thej um plead/charging
cable, close co ver1of positiv eclamp 2.
Fu rther information can be obtained at aquali‐
fi ed specialis tworks hop. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Ben
zrecommends transportin gyour
ve hicle in thec ase of abreakdown, rath er than
to wing it away. Breakdown assis
tance 419

*
NO
TEDama getothev ehicle due to tow‐
ing away incor rectly #
Obser vethei nstruction sand no teson
to wing away. Pe
rm itted towing me thods Ve
hicl eequipment/t owing
me thod Bo
th axle sont heground Fr
ont axle raised Re
ar axle raised
Ve hicles wit hmanual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles wit hautomatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thes teering wheel is fixe din
th ec ent reposition wit hasteering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing wit haraisedaxle: towing should be
per form ed byatow ing compan y. To
wing thev ehicle wit hbotha xlesont he
gr ound #
Obser vethen otes on thep ermitted towing
me thods (→ page419)(→pag e420). 420
Breakdown assis tance

#
Do no tactivate theH OLD function. #
Deactivat ethe tow- aw ay protection
(→ pag e92). #
Deactivat eActiv eBrake Assi st (→pag e205). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
i. #
Release thee lectric parking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning.
R thee nergy supply or theo n-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signif‐
icantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normall yrequired. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexcessiv etracti ve
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. Loading the
vehicl efor transport #
Obser vethen otes on towing away
( → pag e420). #
Connec tthe towb arto thet ow ing eyeto
load thev ehicle.
% Youc an also attac hthe towb arto thet railer
hitch. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th ea utomatic transmission ma ybelockedin
position jinthee vent of dama getothe
electrical sy stem. Toshif tto i,provide the
on-boar delectrical sy stem wit hpower
( → pag e417). #
Load thev ehicle ont othe transpor ter. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
j. #
Use thee lectric parking brak etosecurethe
ve hicle and pr event it from rolling away. #
Onlysecur ethe vehicle bythew heels. 422
Breakdown assis tance

Ve
hicles with folding benc hseat: thet ow ing
ey eisl ocated under acove r. Installin
gthe towing eye #
Press them arkonc over 1 inwa rdsa nd
re mo ve. #
Screw inthet ow ing eye clockwise as farasit
willgoa nd tighten. Ve
hicles with atrailert owhitch: vehicles with
at railer hitc hdonothave arear brac ketfor the
to wing eye. Fasten thet ow bar tothet railer tow
hitch.
% Mak esuret hat co ver1engages in the
bumper when your emo vethet ow ing eye.
* NO
TEDama gedue toincor rect us eof
th et ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot owaway or
to ws tartthe vehicle. To
w- starting thev ehicle (emer gency engine
st arting) Ve
hicles with automatic transmission
* NO
TEDama getothea utomatic trans‐
mission due to tow-starting The automatic transmissio
nmaybe damaged
in thep rocess of tow- startin gvehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tow- star ted. #
Vehicles wit hautomatic transmission must
no tbet ow-sta rted. Electrical fuses
Note
sone lectrical fuses &
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo um anipulat eorbridg eaf aulty fuse or if
yo ur eplace it wit hafuse wit hahigher 424
Breakdown assis tance

The tyr
epressur eloss warning sy stem does not
re place then eed toregularly checkt he tyre
pressures.
Sy stem limitations
The sy stem ma ybeimpaired or ma ynotfunction
in thef ollowing situations:
R Ifth et yrep ressur eiss etincor rectly.
R Ifth er eisas udden pressur eloss caused, for
ex ample, byaforeign object penetratin gthe
tyre.
R Ifth ep ressur eloss in se veraltyres decrea‐
ses at thes ame rate.
The sy stem has alimited or dela yedf unction:
R When ther oad sur face is poo r,e.g. sno wor
gr ave l.
R When drivin gwiths nowc hains.
R When driving in averys porty driving style
wit hh igh cornering speeds or sudden accel‐
eration.
R When towing averyh eavy or lar getraile r.
R When driving wit hahigh load. Be sur
etoalso obse rvet he following fur ther
re lated subjects:
R Notesont yrep ressur e(→pag e429)
R Displa ymessages about thet yres
(→ pag e502)
Rest arting thet yrep ress urel ossw arning
sy stem
Requ irement:
R The recommended tyr epressur eisc orrectly
se tfor ther espectiv eoperating condition on
eac hoft hefour wheel s(→ pag e429).
On-boar dcompu ter:
, Service .
Tyres
The Run Flat Indicato ractive Restart wit hOK
messag eisshown in them ultifunction displa y.
Re star tt he tyr epressur eloss warning sy stem in
th ef ollowing situations:
R The tyr epressur ehaschanged.
R The wheels or tyres ha vebeen changed or
newl yfitted. #
Press atobegin then ew start.
The Tyre pressure no wOK?messag eis
shown in them ultifunction displa y. #
Select Yes. #
Press atoconfir mtherestart.
The Run Flat Indicator restarted messageis
shown in them ultifunction displa y.
Af tery ou ha vedriven foraf ewminutes, the
tyr ep ressur eloss warning sy stem monitors
th es ettyr ep ressures of all thet yres.
Be sur etoalso obse rvet he following fur ther
re lated subjects:
R Notesont yrep ressur e(→pag e429) Wheel
change Note
sons electing, fittin gand replacing
tyres Mercedes
-AMG vehicles: observet he no tesin
th eS upplement .Otherwise, youm ayfailto rec‐
ognise dangers. 436
Wheel sand tyres

The
overhang dimension and fastening points
ar ev alid forat railer hitc hinstalled at thef ac‐
to ry. Model
2 2Over‐
hang dimen‐ sion
All model s1 253 mmPe
rm issible towing capacity Pe
rm issible towing capacit y,braked (at a
minimum start-of fgradeability of 8%) Model
Perm issible
to wing capa‐
cit y,braked
All models 2100 kg Pe
rm issible towing capacit y,braked (at a
minimum start-of fgradeability of 12%) Model
Perm issible
to wing capa‐
cit y,braked
All models 2100 kg Pe
rm issible towing capacit y,unbraked Model
Perm issible towing
capacit y,unbraked
All model s7 50kg Maximum
tongue weight *
NO
TEDama gecaused bythet railer
comin gloose If
th et ongue weight used is tool ow ,the
trailer ma ycome loose. #
Thet ongue weight mus tnotbe below
50 kg. #
Use atongue weight that is as close as
possible tothem aximum permissible
to ngu eweight. To
ngue weight Model
Maximumtongue
we ight
All models 84 kg Maximum
rear axle load during traile ropera‐
tion Axl
eload Model
Axleload
E2 00 1455 kg
E2 00 4MATIC 1465 kg
E2 00 d1 480kg
E2 20 d4MATIC 1470 kg
E2 20 d4MATIC All-
Te rrain 14
90 kg Te
ch nica ldata 463

Displa
ymessages
Possible causes/consequences and M
MSolutions
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctiv eBlind Spo tAssististemp orarily una vailable.
The sy stem border shave been reached (→ page248). #
Driv eon.
Once thec ause of thep roblem is no longer present ,the sy stem will be available again. #
Ifth ed ispla ymessag edoes no tdisappear ,stopt he vehicle while paying attention toroad and traf ficc onditions
and restar tt he engine.
Blind Spot Assist not availa-
ble when towing atrailer
See Owner's Manual *W
hen youe stablish thee lectrical connection tothet railer ,Blind Spo tAssis tisu navailable. #
Press thel eft-hand side of touc hc ontrol an dacknowl edgethe displa ymessage.
Active Blind Spot Assist
not available when towing
at railer See Owner's Man-
ual *W
hen youe stablish thee lectrical connection tothet railer ,Activ eBlind Spo tAssistis una vailable. #
Press thel eft-hand side of touc hc ontrol an dacknowl edgethe displa ymessage.
Blind Spot Assist inopera-
tive *B
lind Spo tAssis tism alfunctioning. #
Consult aqualified specialis tworks hop.
Active Blind Spot Assist
inoperative *A
ctiveBlind Spo tAssistis malfunctioning. #
Consult aqualified specialis tworks hop. 488
Displa ymessages and warning/indicator lamps

Shifting
toneutral ................................ 17 7
Display Care................................................... .404
Displa y(mu ltimedi asystem)
No tes. .................................................. 287
Settings ............................................... 295
Displa y(on-boar dcomputer)
Displa ysinthem ultifunction displa y... 264
Displa ycontent
(Additional value range) ....................... 264
Displ aymessage ..................................... 465
Calling up (on-board compu ter) ........... 465
No tes. ................................................. 465
Displa ymessages
? ...........................................4 99,517
A ................................................... 51 8
C ................................................... 517
¯ .................................................... 491
Ac tiveB lind Spo tAssistcur rently
una vailable See Owner's Manual .........488
Ac tiveB lind Spo tAssistinope rative .... 488 Ac
tiveB lind Spo tAssistnota vailable
when towing atrailer See Owner's
Manual ................................................ 488
Ac tiveb onnetm alfunctio nSee Own‐
er' sM anual .......................................... 516
Ac tiveB rake Assi stFunctions cur‐
re ntl ylim ited See Owner' sManual ...... 477
Ac tiveB rake Assi stFunctions limited
See Owner' sManual ............................ 478
Ac tiveD ista nce Assi stavailable
again .................................................. .490
Ac tiveD ista nce Assi stcur rently
una vailable See Owner's Manual .........490
Ac tiveD ista nce Assi stinope rative ...... 490
Ac tiveL aneK eeping Assis tCamera
vie wr estricted See Owner's Manual ... 487
Ac tiveL aneK eeping Assis tcurrently
una vailable See Owner's Manual .........486
Ac tiveL aneK eeping Assis tinopera‐
tive ...................................................... 486 bAc
tiveL ight Sy stem inoperative ...519
Ac tiveP arking Assis tand
PA RKTRONI Cinoperati veSee Own‐
er's Manual ......................................... 489
èAc tiveS teering Assis tcurrently
una vailable See Owner's Manual .........491
è ActiveS teering Assis tinopera‐
tive ...................................................... 491
Ad aptiv eHighbeam Assis tCamera
vie wr estricted See Owner's Manual ... 522
Ad aptiv eHighbeam Assis tcurrently
una vailable See Owner's Manual .........522
Ad aptiv eHighbeam Assis tinopera‐
tive ...................................................... 521
Ad aptiv eHighbeam Assis tPlus Cam‐
er av iewr estricted See Owner's
Manual ................................................5 21
Ad aptiv eHighbeam Assis tPlus cur‐
re ntl yu navailable See Owner's Man‐
ual ...................................................... .521 Index
549