belt MERCEDES-BENZ E-CLASS ESTATE 2020 Service Manual

&
WARNING Risk of accident and inju ry
due totheve hicle rolling away
Af ter a short time, Hill Start Assist no lon ger
holds theve hicle. #
Swiftly mo veyour foot from the brake
pedal tothe accelera tor pedal. Do not
lea vetheve hicle when it is being held
by Hill Start Assist. HOLD function
HOLD function
The HOLD function holds
theve hicle at a stand‐
st ill without requ iring youto depress the brake
pedal, e.g. while waiting in traf fic.
The HOLD function is only an aid. The responsi‐
bility forth eve hicle safely standing still remains
with the driver.
Sy stem limits
The HOLD function is only intended toprov ide
assis tance when driving and is not a su fficient
means of safeguarding theve hicle against rolling
aw ay when stationar y. R
The incline must not be greater than 30%.
Ac tivating/deactivating the HOLD function &
WARNING Risk of an accident due tothe
HOLD function being active when you
lea vetheve hicle
If th eve hicle is only braked with the HOLD
function it could, in thefo llowing situations,
ro llaw ay:
R Ifth ere is a malfunction in the sy stem or
in the po wer supp ly.
R Ifth e HOLD function is deactivated by
depressing the accelera tor pedal or brake
pedal, e.g. byave hicle occupant. #
Alw ays secure theve hicle against roll‐
ing away before you lea veit. Re
quirements:
R The vehicle is stationar y.
R The driver's door is closed or the seat belt on
th e driver's side is fastened. R
The engine is running or has been au tomati‐
cally switched off bythe ECO start/ stop
function.
R The electric parking brake is released.
R Active Dis tance Assi stDISTRONIC is deacti‐
va ted.
R The transmission is in position h,kori.
Ac tivating the HOLD function #
Dep ress the brake pedal, and af ter a short
time quickly depress fur ther until theë
display appears in the multifunction displa y. #
Release the brake pedal.
Deactivating the HOLD function #
Depress the accelerator pedal topull away.
or #
Depress the brake pedal until theë dis‐
play disappears from the multifunction dis‐
pla y.
The HOLD function is deactivated in thefo llow‐
ing situations:
R Active Dis tance Assi stDISTRONIC is acti va‐
te d. Driving and parking
219

R
The transmission is shif tedto position j.
R The vehicle is secured with the electric park‐
ing brake.
In thefo llowing situations, theve hicle is held by
transmission position jand/or bythe electric
parking brake:
R The seat belt is unfas tened and the driver's
door is opened.
R The vehicle is switched off.
R There is a malfunction in the sy stem or the
po we r supply is insuf ficient. AIR
BODY CONT ROL AIR
BODY CONT ROL function
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. AIR BODY
CONTROL is an air suspension sy stem
with variable damping for impr oved driving com‐ fo
rt. The all-round le vel control sy stem ensures
th e best possible suspension and const ant
ground clearance, even wi tha laden vehicle.
When driving at speed, theve hicle is lo wered
automatically toimpr ovedriving saf ety and to
re duce fuel consum ption. You also ha vethe
option of manually adjusting theve hicle le vel.
AIR BODY CONTROL includes thefo llowing com‐
ponents and functions:
R Air suspension with variable spring rate
R Automatic le vel control sy stem
R Speed-dependent lo wering toreduce fuel
consum ption
R Manually selec table high-le vel setting for
grea ter ground clea rance
R ADS PLUS (Ada ptive Damping Sy stem with
const ant damping forc e adjustment)
R DYNA MIC SELECT switch and le vel button
Suspension settings and vehicle le vel per
drive prog ram
Drive program A:
R The suspension setting is comfor table. R
The vehicle is set tothe normal le vel.
R When driving at speeds of appr oximately
12 5 km/h or abo ve,th eve hicle is lo wered.
R When driving at speeds below appr oximately
80 km/h, theve hicle is raised again.
Drive program ;:
R The suspension setting is com fortable.
R The vehicle is set tolow le vel -1.
R The vehicle is not lo wered any fur ther if you
are tr avelling at higher speeds.
Drive prog ram C:
R The suspension setting is firm er.
R The vehicle is set tolow le vel -1.
R The vehicle is not lo wered any fur ther if you
are tra velling at higher speeds.
Drive prog ram B:
R The suspension setting is evenfirm er.
R The vehicle is set tolow le vel -1.
R The vehicle is not lo wered any fur ther if you
are tra velling at higher speeds. 220
Driving and parking

Yo
u can ha vethefo llowing status information for
AT TENTION ASSIST displa yed in the assis tance
menu of the on-board computer:
R The length of the journey since the last
break.
R The attention le vel de term ined byATTENTION
ASSIS T:
- the fuller the circle, the higher the atten‐
tional le vel de term ined
- asyour attention wanes, the circle in the
centre of the display becomes smaller If
AT TENTION ASSIST is unable tocalculate the
attention le vel and cannot issue a warning, the
System suspended messageappears.
If a warning is given in the Instrument Displa y,
th e multimedia sy stem of fers to sear chfor a rest
area. You can select a rest area and start naviga‐
tion tothis rest area. This function can be activa‐
te d and deactivated in the multimedia sy stem.
If AT TENTION ASSIST is deactivated, theÛ
symbol appears in the assis tance graphic in the
Instrument Display when the engine is running.
AT TENTION ASSIST is activated automatically
when the engine is re-sta rted. The last selected
sensitivity le velre mains stored.
Sy stem limits
AT TENTION ASSIST is active in the 60 km/h to
200 km/h speed range.
Pa rticularly in thefo llowing situations, ATTEN‐
TION ASSIST only functions in a restricted man‐
ner and warnings may be dela yed or not occur:
R Ifyo u ha vebeen driving for less than appr ox‐
imately 30 minutes. R
Ifth ero ad condition is poor (une venro ad
sur face or po tholes).
R Ifth ere is a strong side wind.
R Ifyo u adopt a sporty driving style (high cor‐
nering speeds or high rates of acceleration).
R Ifth eSt eering Assist function of Active Dis‐
ta nce Assi stDISTRONIC is acti ve.
R Ifth e time has been set incor rectly.
R Ifyo uch ange lanes and vary your speed fre‐
qu ently In active driving situations.
The ATTENTION ASSIST tiredness or alertness
assessment is dele ted and restar ted when con‐
tinuing the journey in thefo llowing situations:
R Ifyo u swit choff the engine.
R Ifyo u unfas tenyo ur seat belt and open the
driver's door (e.g. changing drivers or taking
a break). 240
Driving and pa rking

R
The seat belt on the front passenger seat
must notbe inser ted in the seat belt buckle.
Switching there ading light on and off #
Brief lymo vea hand up or down beneath the
inside rearview mir ror.
The reading light is swit ched on or off forthe
driver or front passenger. Switching
the sear chlight on and off #
Toswitch on: reach across the front
passenger seat with a hand.
The sear chlight is switched on forth e driver. #
Toswitch off: take a hand back away from
th e front passenger seat.
The sear chlight is switched off again. Information on profiles,
themes, suggestions
and favo urites Fo
r electrical lyadjus table seats obser vethefo l‐
lowing no tes. &
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a profile may trigger an adju stment
of the driver's seat tothe position sa ved
under the profile. You or other vehicle occu‐
pants could be injured in the process. #
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment.
If th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the
media displa y.
or #
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process is stopped. 272
MBUX multimedia sy stem

Yo
u can find more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/ext ra/ecall/
Messages on the displ ay
The following messages appear in the display:
R SOS NOT READY :th e ignition is not on or
th ere is a malfunction with the emer gency
call sy stem . This does not necessarily indi‐
cate comple tefailure of the emer gency call
sy stem. Emer gency calls call still be trans‐
mit ted.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-
Benz emer gency call sy stem (e.g. a fault with th
e speaker, microphone, airbag, SOS but‐
to n), a cor responding message appears in
th e multifunction display of the instrument
clus ter. Tr
iggering an automatic Mercedes‑Benz
emer gency call Re
quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
The Mercedes‑Benz emer gency call sy stem trig‐
ge rs an emer gency call au tomatical lyin thefo l‐
lowing cases:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident
The emergency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes‑Benz emer gency call centre. The Mercedes‑Benz emergency call centre
can transmit
theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Under cer tain circums tances da tais also
transmitte d inthevo ice channel tothe
Mercedes‑Benz emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes‑Benz Service Cent reto
be initiated quickl y.
The SOS button in theove rhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes‑Benz emer gency call sy stem
cann otconnect tothe Mercedes‑Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. MBUX multimedia sy
stem 297

Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethe
no tes on cleaning and care. Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry seat belts byheating them toover
80°C or exposing them todirect sunlight.
Display
R Switch off the display and let it cool down.
R Clean the sur face carefully wi tha mic rofibre
clo thand a suitable display care product
(TF T-LC D).
R Do not use any other agents.
Plastic trim R Clean with a damp microfibre clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact wi th the plas‐
tic trim.
Re alwo od and trim elements
R Clean with a mic rofibre clo th. R
Blackpiano-lac quer look: clean with a damp
clo thand soapy water.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents,
polishes or waxes.
Ro of lining
R Clean with a brush or dry shampoo.
Carpet
R Use a carpet and textile cleaning agent rec‐
ommended for Mercedes-Benz.
St eering wheel made of genuine leather or
DINAMICA
* NO
TEDama gecaused bywrong cleaners #
Do not use solvent-based cleaning
agents such as tarre mo ver or wheel
cleaner; neither should you use pol‐
ishes or waxes. Otherwise you may
damage thefinish. R
Clean wi tha damp clo thand 1% soapy water
solution and then wipe with a dry clo th. Maintenance and care
321

Display messages
Possible causes/consequences and M
MSolutions
5 Engine oil level cannot be
measured *T
he electrical connection tothe oil le vel sensor has been inter rupte d or the oil le vel sensor is faulty. #
Consult a qualified specialist workshop. Wa
rning and indicator lamps Overview of indicator and
warning lamps Some sy
stems will per form a self-test when the
ignition is switched on. Some indicator and
wa rning lamps may briefly light up or flash. This
behaviour is non-critical. These indicator and
wa rning lamps indicate a malfunction only if they
light up or flash af terth e engine has been star‐
te d or during a journe y. Instrument display Depending on
the display setting, the positions
of the indicator lamps on the instrument display
may dif fer from theex ample shown. Indicator and
warning lamps:
6 Re
stra int sy stem (/ page 438)
ü Seat belt (/
page 438)
ï Trailer hit ch (/page 439)
Ù Powe rst eering (/ page 439)
ÿ Coolanttemp erature (/ page440)
; Engine diagnostics (/
page 440)
% Preglow
# Electrical
fault (/ page440)
8 Re
ser vefuel with fuel filler flap loca‐
tion indicator (/ page440)
! Electric pa
rking brake (red)
(/ page 443) 436
Displaymessa ges and warning/indicator lamps

Occupant saf
ety Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
6 Re stra int sy stem warning
lamp The
redre stra int sy stem warning lamp is lit while the engine is running.
*The restra int sy stem is malfunctioning (/ page 36). &
WARNING Risk of inju rydue tomalfunctions in there stra int sy stem
Components in there stra int sy stem may be activated unintentionally or not deploy as intended in an accident. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. #
Drive on carefully. #
Notethe messages on the multifunction displa y. #
Consult a qualified specialist workshop immediatel y.
ü
Seat belt warning lamp
fl ashes The
red seat belt warning lamp flashes and an intermit tent wa rning tone sounds.
*T he driver or front passenger has not fastened his/her seat belt while theve hicle is in motion. #
Fasten your seat belt (/ page 39).
*T here are objects on the front passenger seat. #
Remo vethe objects from the front passenger seat. 438
Display messages and warning/indicator lamps

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ü Seat belt warning lamp
lights up The
red seat belt warning lamp lights up once the engine has star ted.
In addition, an intermittent warning tone may sound.
*T he red seat belt warning lamp reminds the driver and front passenger tofast entheir seat belts. #
Fasten your seat belt (/ page 39).
If yo u ha veplaced objects on the front passenger seat, there d seat belt warning lamp may remain lit. Ve
hicle Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ï Tr ailer tow hit chwarning
lamp The
red trailer hitch warning lamp is lit.
*The trailer hitch is not operational or is swivelling. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Notethe messages on the multifunction displa y. Displ
aymessa ges and warning/indicator lamps 439

Au
tomatic engine stop (ECO start/
sto p function) .......................................... 17 0
Au tomatic front passen ger front air‐
bag deacti vation sy stem
see Automatic front passenger front
airbag shutoff
Au tomatic front passen ger front air‐
bag shu toff .......................................... 44, 46
Fu nction of the automatic front
passenger front airbag deactivation
sy stem ................................................... 44
PA SSENGER AIR BAG indicator lamp .... .46
Au tomatic mir rorfo lding function
Ac tivating/deactivating ...................... .150
Au tomatic seat adjustment
Setting ................................................. 104
Au tomatic transmission
DIRECT SELECT le ver ........................... 176
Drive program display .......................... 175
Drive programs .................................... 174
DY NA MIC SELECT switch ..................... 174
Engaging drive position ........................ 178
Engaging neutral .................................. 17 7
Engaging pa rkposition ........................ 178Engaging
reve rsege ar ........................ .177
Kickdown ............................................. 17 9
Manual gear changing .......................... 178
St eering wheel gearshift paddles ........ .178
Tr ansmission position display .............. 176
Tr ansmission positions ........................ .176
Axle load Perm issible .......................................... 363
Tr ailer operation .................................. 378 B
Bag hook .................................................. 12 5
Ball ne ck
Extending/r etra cting ........................... 24 9
Extending/r etra cting (MBUX multi‐
media sy stem) .....................................2 51
BA S (Brake Assist Sy stem) .................... .195
Battery Key ........................................................ 73
Re mo tecontrol (s tationary heater) ...... 15 9
Battery see Battery (vehicle) Battery (vehicle)
...................................... 336
Charging .............................................. 335
Charging (Remo teOnline) .................... 16 5
No tes ................................................... 331
No tes (s tarting assis tance and
ch arging) ............................................ .333
Re placing ............................................ 336
St arting assis tance .............................. 335
Belt see Seat belt
Bic ycle rack
Load capacity ...................................... 378
Tr ailer operation .................................. 254
Blind Spot Assist .................................... .243
Ac tivating/deactivating ...................... .245
Fu nction .............................................. 24 3
Sy stem limitations ...............................2 43
Blo wer
see Climate control
BlueTEC see AdBlue ®
Bonn et
Re setting (active bonnet) .................... 309 454
Index