lock MERCEDES-BENZ E-CLASS ESTATE 2021 User Guide

#
Fully retract the seat cushion length adjust-
ment. #
Adjust the seat cushion inclination so that the
front ed geofthe seat cushion is in the highest
position and there ar edge of the seat cushion
is in the lo west position. #
Set the seat backrest tothe most vertical
position possible. #
Install thech ild restraint system.
The entire base of thech ild restraint system
must al ways rest on the sitting sur face of the
front passenger seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restraint system.
The shoulder belt strap must be routed for-
wa rds and down wards from the seat belt out-
let. #
If necessar y,adjust the seat belt outlet and
th e front passenger seat accordingl y. Child safe
Child safe
ty locks
ty loc ks A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating t
ating the c
he child safe
hild safe ty loc
ty lock f
k for
or
t
t he r
he r ear doors
ear doors &
W WARNING ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
period of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu-
lar, unattended in theve hicle. &
W
WARNING
ARNING Risk of accident and injury due
to children leT unattended in theve hicle
If ch ildren are tr avelling in theve hicle, they
could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be st ruck byoncoming tra1c. 76
76
Occupant saf
ety

R
operate vehicle equipment and become
trapped, forex ample. #
Always activate the installed child saf ety
loc ksifch ildren are tr avelling in theve hi-
cle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. Ve
hicles forth e United Kingdom: obser vethe
impor tant sa fety no tes in the "No tes on the addi-
tional door lock" section.
There are child saf ety loc ksforth ere ar doors and
th ere ar side wind ows.
The child saf ety lock on there ar doors secures
each door separatel y.The doo rscan no longer be
opened from the inside. #
Press the le ver in direction 1(activate) or 2
(deactivate). #
Make sure that thech ild saf ety loc ksare work-
ing proper ly. A A
ctiv
ctiv ating and deactiv
ating and deactiv ating t
ating the c
he child safe
hild safe ty lock
ty lock
f
f or t
or t he r
he r ear side windo ws
ear side windo ws #
T
To activ
o activ at
ate/deactiv
e/deactiv at
ate:
e: press button 2.
The rear side wind owcan be opened or closed
in thefo llowing cases:
R indicator lamp 1is lit: via the switch on
th e driver's door Occupant saf
ety
77
77

K
K
e
ey
y Ov
Ov
er
ervie
vie w of ke
w of key functions
y functions &
W
W ARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheke y caused bymag-
netic /elds #
Keep theke yaw ay from strong magnetic
/elds. Ve
hicle key
1 Locks
2 Indicator lamp 3
Unloc ks
4 Opens/closes theta ilgate
% If indicator lamp 2does not light up aTer
pressing theÜ orß button, the battery
is we ak or possibly dischar ged. Re place the
battery as soon as possible.
Re place theke y battery (/ page 81).
The key loc ksand unloc ksthefo llowing compo-
nents:
R Doors
R Fuel /ller 0ap
R Soc ket 0ap (plug-in hybrid)
R Tailgate
If th eve hicle is not opened within appr oximately
40 seconds aTer unlocking, it loc ksagain. Anti-
th eT pr otection is primed again.
Do not keep theke yto get her with elect ronic devi-
ces or me tal objects. This can a.ect theke y's
functionalit y. Opening and closing
79 79

A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the acous
he acous tic loc
tic locking
kingv
ver
er i/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Acoustic lock.
% Please observ
Please observ e:
e:
The selected setting forth e acoustic locking
ve ri/cation signal must comply with there le-
va nt national road and tra1c regulations. In
some countries, including German y,using the
acoustic locking veri/cation signal is forbid-
den bytra1c la ws(in accordance with §16
Pa ra. 1 and §30 Para. 1 of the German
national road tra1c regulations). The driver of
th eve hicle must comply with these regula-
tions. In countries where the use of this func-
tion is forbidden, this function is not activated
in theve hicle and must not be activated. Changing t
Changing t
he unloc
he unlocking se
king settings
ttings Po
ssible unlocking functions of theke y:
R Central unlocking
R Unlocking the driver's door and fuel /ller 0ap R
Plug-in h Plug-in h ybr ybrid:
id:unlocking the driver's door and
fuel /ller 0ap/soc ket0 ap #
T
T o switc
o switc h be
h betw
tween se
een se ttings:
ttings: presstheÜ
and ß buttons simultaneously for appr ox-
imately six seconds until the indicator lamp
0ashes twice.
Options if the unlocking function forth e driver's
door and fuel /ller 0ap has been selected:
R T To unloc o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
Vehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the fuel
/ller 0ap are unloc ked.
Options if the unlocking function forth e driver's
door and fuel /ller 0ap/soc ket0 ap has been
selected (plug-in-hybrid):
R T
To unloc
o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
V ehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the fuel
/ller 0ap/soc ket0 ap are unloc ked. Deactiv
Deactiv
ating t
ating the function of t
he function of t hekey
he key V
V
ehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo u deactivate the
function of theke y,the KEYLESS-GO functions are
also deactivated. Access or drive authorization by
KEYLESS-GO is then no longer possible with that
particular key.Activate the function of theke y so
th at all its functions will again be available.
Yo u can also deactivate the function of theke yto
re duce the energy consum ption of theke y if you
do not use theve hicle or a keyfo r an extended
period of time. #
T
To deactiv
o deactiv at
ate:
e: press theß button on the
ke y twice in quick succession.
The key indicator lamp 0ashes twice brie0y
and lights up once. #
T
To activ
o activ at
ate:
e: press any but ton on thekey.
% When theve hicle is star ted with theke y in the
st ow age compartment of the centre console,
th e function of theke y is automatical lyactiva-
te d (/ page 178). 80
80
Opening and closing

#
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the ar row
and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart-
ment 3. Obser vethe positive pole marking in
th e battery compartment and on the battery
when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Pr
Pr
oblems wit
oblems wit h t
h the key
he key , tr
, troubleshoo
oubleshoo ting
ting Y Y
ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle
ehicle
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theke ych ecked at a quali/ed specialist
wo rkshop.
Ther
Ther e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour sour ce ce
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets) R
shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce.
Y
Y ou hav
ou hav e los
e lost a key
t a key #
Have theke y deactivated at a quali/ed spe-
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Doors
N
No
ot
tes on t
es on t he additional door lock
he additional door lock The additional door lock is only
available forve hi-
cles forth e United Kingdom. 82
82
Opening and closing

&
W
W ARNI NG
ARNI NGRisk of injury topersons inside
th eve hicle when the additional door lock
is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil-
dren, unattended in theve hicle. #
Ifth ere are persons in theve hicle, do not
activate the additional door loc k.The additional door lock is automatically activated
in
thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO.
If th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activated
(/ page 357).
If th e additional door lock is activated, the doors
cannot be opened from the inside.
% ATer locking you can issue a signal with the
horn. Yo
u can pr event the additional door lock from
being activated bydeactivating interior pr otection
before locking theve hicle (/ page 104). U Unloc
nloc king/opening t
king/opening t he door
he doors fr
s from t
om t he inside
he inside #
U
Unitnit ed Kingdom only
ed Kingdom only :
:obser vethe no tes on
th e additional door lock (/ page 82). #
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Centr
Centr
all
ally loc
y loc king and unloc
king and unloc king t
king the v
he v ehicle fr
ehicle fr om
om
t
t he inside
he inside #
T
To unloc
o unloc k:
k:press button 1. #
T
To loc
o loc k:
k:press button 2. Opening and closing
83
83

This does not lock or unlo
ckthe fuel /ller 0ap.
Plug-in h
Plug-in h ybr
ybrid:
id:the soc ket 0ap is also loc ked and
unloc ked. The soc ket 0ap can be opened even if a
ke y is de tected in the car.
The vehicle is not unloc ked:
R ifyo u ha veloc kedth eve hicle using thekey
R ifyo u ha veloc kedth eve hicle using KEYLESS-
GO Loc
Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit h KEYLESS-GO
h KEYLESS-GO R R
eq eq uir
uir ements:
ements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door on which the
door handle is used are closed.
* NO
NO TE
TEVehicle damage due touninten-
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deacti vate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 m away from theve hicle. Obser
vethe no tes:
R onwashing theve hicle in a car wash
(/ page 382)
R on using a high pressure cleaner
(/ page 383) #
T To unloc o unloc k t
k the v
he v ehicle:
ehicle: touch the inner sur face
of the door handle. #
T To loc o loc k t
k the v
he v ehicle:
ehicle: touch sensor sur face 1
or 2. #
Conv Conv enience closing:
enience closing: touch recessed sensor
sur face 2 until the closing process has been
comple ted. 84 84
Opening and closing

%
Further information on con venience closing
(/ page 95).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 80). #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds. Opening and closing
85 85

In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna-
mome ter P
P
o
ow
w er closing function
er closing function &
W WARNING ARNING Risk of becoming trapped when
th e doors close automatically
Body parts or objects can become trapped,
causing injuries. #
Ensure that no body parts or objects are
in the closing area. #
Automatic closing of the doors can be
cancelled bypulling the outer or inner
door handle. If
yo u push the door into the lock tothe /rst
de tent position, the po wer closing function will
automatically pull the door into the loc k. Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit h t
h the
he
emerg
emerg encykey
ency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,/rst press the button for
locking from the inside while the driver's door
is open. Then proceed tolock the driver's
door using the emer gency key. #
Remo vethe emer gency key (/ page 81). #
Inse rtthe emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
straight as possible away from theve hicle until
it re leases. #
Release the door handle. 86
86
Opening and closing

#
T
To unloc
o unloc k:
k:turn the emer gency key anti-cloc k-
wise toposition 1. #
T
To loc
o loc k:
k:turn the emer gency key clockwise to
position 1. #
Carefully press the co ver onto the lock cylin-
der until it engages and is seated /rml y.Load com
Load com
par
partment
tment Opening t
Opening t
he t
he tailg
ailgate
ate &
D
D AN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il-
ga te is open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening theta ilgate. #
Never drive with theta ilgate open. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. #
Ifth eta ilgate is unloc ked, pull theta ilgate han-
dle and release it again immediatel y. #
V
Vehicles wit
ehicles wit h HANDS-FREE A
h HANDS-FREE A CCESS:
CCESS:make a
kicking mo vement with your foot below the
bumper (/ page 90). #
Pull remo teoperating switch 1until theta il-
ga te opens.
or #
Press and hold thep button on thekey. #
Ifth eta ilgate is stopped in an intermediate
position, pull it upwards. Release it as soon as
it begins toopen. Opening and closing
87
87