tow MERCEDES-BENZ E-CLASS ESTATE 2021 User Guide

R
There are no ha rdobjects, e.g. coat hangers,
hanging on thegr ab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, within the deployment area of an air-
bag, e.g. on the cockpit, on the door, on the
side wind owor on the side trim.
In addition, no connecting cables, tensioning
straps or retaining straps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accessory manu facturer's ins tallation inst ruc-
tions and, in particular, the no tes on suitable
places for installation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by airbags
y airbags &
W
WARNING
ARNING Risk of injury due tomodi/ca-
tions tothe co ver of an airbag
If yo u modify the co ver of an airbag or a1x
objects such as stic kers to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not a1x objects toit. The installation location of an airbag is identi/ed
by the AIRB AGsymbol (/ page 50). &
W
WARNING
ARNING Risk of injury or death due to
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cannot pr otect vehicle occupants as intended.
In addition, the operation of the automatic
front passenger airbag shuto. could be
re stric ted. #
You should only use seat co vers that
ha ve been appr oved forth e cor respond-
ing seats byMercedes-Benz. &
W
WARNI NG
ARNI NGRisk of injury due tomalfunc-
tioning sensors in the door
The function of the airbags can be impaired
due tomodi/cations or incor rect wo rkper-
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha veworkon the doors or door
trim car ried out at a quali/ed specialist
wo rkshop. &
W
WARNING
ARNING Risk of injury due todeplo yed
airbag
A depl oyed airbag no longer o.ers any pr otec-
tion. #
Have theve hicle towe dto a quali/ed
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediatel y.52
52
Occupant saf
ety

R
V
Vehicles wit
ehicles wit h memor
h memory function:
y function: movingthe
front passenger seat toa more favo urable seat
position.
R V
V ehicles wit
ehicles wit h multicont
h multicont our seat
our seat:
:increasing the
air pressure in the seat side bolsters of the
seat backrest.
R PRE-SAFE ®
Sound: pr ovided that the multime-
dia system is switched on, generating a brief
noise signal tostimula tethe innate pr otective
mechanism of a person's hearing.
* NO
NOTE
TEDamage caused byobjects in the
fo ot we ll or behind the seat The automatic adjustment of
the seat position
may result in damage tothe seat and/or the
object. #
Stow objects in a suitable place. R
R
e
ev
v er
er sing t
sing t he PRE-S
he PRE-S AFE
AFE®
®
syst
syst em measur
em measur es
es If an accident did not occur,
the pre-em ptive
measures that we re ta ken are reve rsed.
Yo u will need toper form certain settings yourself. #
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. F
F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
PL
PL US (anticipat
US (anticipat or
ory occu-
y occu-
pant pr ot
pant pr otection plus)
ection plus) PRE-SAFE
®
PLUS can de tect cer tain impacts, par-
ticular lyan imminent rear impact, and take pre-
em ptive measures toprotect theve hicle occu-
pants. These measures cann otnecessarily pre-
ve nt an imminent impact.
PRE-SAFE ®
PLUS can implement thefo llowing
measures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Activating there ar hazard warning lights at a
higher 0ashing frequency.
R Increasing brake pressure when theve hicle is
stationar y.This brake application is cancelled
automatically when theve hicle pulls away.
If an accident did not occur, the pre-em ptive
measures that we re ta ken are reve rsed. Syst
Syst em limits
em limits
The system will not initiate any action in thefo l-
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact
The system will not initiate any braking application
in thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space while
using Active Parking Assist F F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
Im
Im pulse Side
pulse Side If an imminent side impact is de
tected, PRE-
SA FE®
Impulse Side can pre-em ptively mo vethe
front seat vehicle occupant's upper body towa rds
th e centre of theve hicle. It does this by rapidly
in0ating an air cushion in the outer seat side bol-
ster of the seat backrest on the side on which the Occupant saf
ety
57
57

In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna-
mome ter P
P
o
ow
w er closing function
er closing function &
W WARNING ARNING Risk of becoming trapped when
th e doors close automatically
Body parts or objects can become trapped,
causing injuries. #
Ensure that no body parts or objects are
in the closing area. #
Automatic closing of the doors can be
cancelled bypulling the outer or inner
door handle. If
yo u push the door into the lock tothe /rst
de tent position, the po wer closing function will
automatically pull the door into the loc k. Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit h t
h the
he
emerg
emerg encykey
ency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,/rst press the button for
locking from the inside while the driver's door
is open. Then proceed tolock the driver's
door using the emer gency key. #
Remo vethe emer gency key (/ page 81). #
Inse rtthe emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
straight as possible away from theve hicle until
it re leases. #
Release the door handle. 86
86
Opening and closing

V
V
ehicles wit
ehicles wit h HANDS-FREE A
h HANDS-FREE A CCESS
CCESS #
Make a kicking mo vement with your foot
below the bumper (/ page 90).
A
A ut
ut omatic rev
omatic rever
ersing function f
sing function f or t
or the t
he t ailg
ailgate
ate
The tailgate is equipped with automatic bloc kage
de tection with a reve rsing function. If an obstacle
obstructs theta ilgate during the automatic closing
process, it will automatically open again slightl y.
Au tomatic bloc kage detection with there ve rsing
function is only an aid and is not a substitute for
yo ur attentiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite reve rsing function
The reve rsing function will not react:
R tosoT, light and thin objects, e.g. /n gers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap-
ped. #
Ensure that no body parts are in the
closing area.
If someone is trapped, either: R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. HANDS-FREE A
HANDS-FREE A
CCESS function
CCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of theta ilgate byper-
fo rm ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternatel y.90 90
Opening and closing

Obser
vethe no tes when opening (/ page 87)
and closing (/ page 88)theta ilgate.
% Twowa rning tones sound when theta ilgate is
opening or closing. &
W WARNING ARNING Risk of burns caused bya hot
ex haust system
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself bytouching theex haust
system. #
Always ensu rethat you only make a kic k-
ing mo vement within the de tection range
of the sensors. *
N
NO OTE
TE Vehicle damage due touninten-
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 m away from theve hicle. When making
the kicking mo vement, make sure
th at you are standing /rmly on thegr ound. Yo u
could otherwise lose your balance, e.g. on ice.
Obser vethefo llowing no tes:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement.
R Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slo wly.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 1
Detection range of the sensors
If se veral consecutive kicking mo vements are not
successful, waitte n seconds.
Syst
Syst em limits
em limits
The system may be impai red or may not function
in thefo llowing cases:
R The sensors are dirty, e.g. due toroad salt or
sno w.
R The kicking mo vement is made using a pros-
th etic leg. Opening and closing
91
91

&
W
W ARNI NG
ARNI NGRisk of becoming trapped
despite there ve rsing function being active
In particular, there ve rsing function does not
re act:
R tosoT, light and thin objects, e.g. /n gers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The closing process will be stopped. A A
ut
ut omatic rev
omatic rever
er sing function of t
sing function of t he r
he roller sunblind
oller sunblind
If an obstacle obstructs thero ller sunblind during
th e closing process, thero ller sunblind will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. #
When closing thero ller sunblind, make sure
th at no body parts are in thera nge of mo ve-
ment. &
W
WARNING
ARNING Risk of becoming trapped
despite reve rsing function
In particular, there ve rsing function does not
re act tosoT, light and thin objects, e.g. /n-
ge rs. #
When closing thero ller sunblind, make
sure that no body parts are in thera nge
of mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. A
A
ut
ut omatic functions of t
omatic functions of t he sliding sunr
he sliding sunroof
oof %
The term "sliding sunroof" also refers to the
panorama sliding sunroof. The sliding sunroof will be closed automatically
when theve hicle has been switched o. in thefo l-
lowing situations:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The sliding sunroof will rise at there ar in order to
continue ventilating theve hicle interior.
If th e sliding sunroof is obstructed during an auto-
matic closing procedure, thero of will be opened
again slightl y.The automatic function forth e slid-
ing sunroof and the side windo wswill then be
deactivated.
R
R ain-closing f ain-closing f eatur
eature when dr
e when dr iving
iving
V
V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:if it
starts torain, thera ised sliding sunroof will auto-
matically be lo wered while theve hicle is in
motion. Opening and closing
99
99

#
T To e o e xt
xtend or re
end or retr
tract
act :
:press button 1. Anti-t
Anti-theT
heTprot
pr otection
ection F
F
unction of t
unction of t he immobiliser
he immobiliser The immobiliser pr
events your vehicle from being
star ted without the cor rect key. The immobiliser is automatically activated when
th
eve hicle is switched o., and deactivated when
th eve hicle is switched on. A A
T
TA
A (Anti-
(Anti- TheT
TheT Alar
Alarm syst
m syst em)
em) F
F
unction of t
unction of t heAT
he ATA systA syst em
em
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonnet is opened
R when interior pr otection is triggered
(/ page 103)
R when tow- awa y protection is triggered
(/ page 103)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO 102 102
Opening and closing

R
aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 178)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 362).
Deactiv
Deactiv ating t
ating theATA
he ATA #
Press theÜ, ßorp button on the
key.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 178)
Deactiv
Deactiv ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed. To
w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 178)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS
Information on collision de tection on a par ked
ve hicle (/ page 228). Pr Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Opening and closing
103
103

ov
er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll or front-passenger foot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient clearance forthe
pedals. #
Do not use loose 0oor mats and do not
lay multiple 0oor mats on top of one
ano ther. V V
ehicles wit
ehicles wit h aut
h automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.:
o.:objects trapped under the front
passenger seat may inter fere with the function of
th e automatic front passenger airbag shuto. or
damage the system. Please obser vethe no tes on
th e function of the automatic front passenger air-
bag shuto. (/ page 53). &
W
WARNING
ARNING ‑ Risk of accident or injury
when using the cup holder while theve hi-
cle is in motion
The cup holder cann othold a container secure
while theve hicle is in motion.
If yo u use a cup holder while theve hicle is in
motion, the container may be 0ung around
and liquids could be spilled. The vehicle occu- 124
124
Seats and st
owing

The driving
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in mind
when loading theve hicle:
R neverex ceed the permissible gross mass or
th e permissible axle loads forth eve hicle
(including occupants).
Information can be found on theve hicle identi-
/cation plate (/ page 431).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R when transporting objects in the load com-
partment, alw ays ins tallth e combined luggage
co ver and net (load compartment co ver and
partitioning net).
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenl y.
No tes on driving with a roof load
R Evenly dist ribute thero of load, and place
heavy objects at the bottom. Also comply with th
e no tes on loading theve hicle
(/ page 123).
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
R When transporting roof loads and when the
ve hicle is fully loaded or fully occupied, select
drive prog rams ; andA. These are
designed tofocus on stability (/ page 195).
% For more information on st owage compart-
ments and st owage areas, please referto the
Digital Owner's Manual. S
S
t
to
o w
w ag
ag e spaces in t
e spaces in t he v
he vehicle int
ehicle int er
erior
ior Ov
Ov
er
ervie
vie w of t
w of t he fr
he front st ow
ont st owag
age com
e com par
partments
tments 1
Stow age spaces in the doors
2 Stow age compartment in the armrest with
USB ports and st owage space, e.g. for an
MP3 pla yer
3 Stow age compartment in the front centre
console with a USB port
4 Glovecompartment 126
126
Seats and st
owing