key MERCEDES-BENZ E-CLASS ESTATE 2021 Service Manual

R
In automatic car washes with con veyor sys-
te ms:
- Neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, aTer the car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
W ARNING
ARNING Risk of an accident when using
high-pressure cleaners with round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
ro und-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V Vehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's oper-
ating inst ructions.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as tyres,
gaps, electrical components, batteries,
light sources and ventilation slits. W W
ashing t
ashing t he v
he vehicle b
ehicle b y hand
y hand *
N
NOOTE
TE Engine damage due towa ter ing ress #
Take care not topoint thewa ter jet
directly towa rdsth e air inlet grille below
th e bonnet. obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted in
special lydesignated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 385). Maintenance and care
383
383

F
F
r
req
eq uency band and maximum tr
uency band and maximum tr ansmission out-
ansmission out-
put
put F
F
r
req
eq uency band
uency band Maximum tr
Maximum transmis-
ansmis-
sion output
sion output
Short wave
3 - 54 MHz 100 W
4 m frequency band
74 - 88 MHz 30 W
2 m frequency band
144 - 174 MHz 50 W
Te rrestrial Trunked
Ra dio (TETRA)
380 - 460 MHz 10 W
70 cm frequency band
420 - 450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 W The
following can be used in theve hicle without
re strictions:
R two- wayra dios with a maximum transmission
output of up to100 mW
R RF transmitters with transmitter frequencies in
th e 380 - 410 MHz frequency band and a
maximum transmission output of up to2 W
(TETRA)
R mobile phones (2G/3G/4G)
There are no restrictions when positioning the
aerial on the outside of theve hicle forth efo llo w-
ing frequency bands:
R Terrestrial Trunked Radio (TETRA)
R 70 cm frequency band
R 2G/3G/4G R R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation and not
and notes
es R
R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation of small com
of small compo-
po-
nents
nents Manufacturer information about
radio-based vehi-
cle components can be found using thekey
phrase "Regulatory radio identi/cation" in the Dig- ital Operator's Manual in
theve hicle, on the inter-
net and in the app. R
R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation – Indonesia
– Indonesia Manufacturer information about
radio-based vehi-
cle components can be found using thekey
phrase "Regulatory radio identi/cation – Indone-
sia" in the Digital Operator's Manual in theve hi-
cle, on the internet and in the app.
% These are not small components. Information
about small components can be found using
th eke y phrase "Regulatory radio identi/cation
of small components". F F
urt
urt her
her com
com ponent-speci/c
ponent-speci/c inf
infor
ormation
mation Fu
rther component-speci/c information can be
fo und using theke y phrase "fur ther component-
speci/c information" in the Digital Owner's Man-
ual in theve hicle, on the internet and in the app. 430
430
Te
ch nical data

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a quali/ed specialist workshop.
PRE-SAFE impulse side
inoperative See Owner's
Manual *
The PRE‑SAFE ®
Impulse Side system is malfunctioning or inoperative aTer having already been triggered. #
Consult a quali/ed specialist workshop. K K
e
ey
y Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Á
Replace key *H
aveth eke yre placed. #
Consult a quali/ed specialist workshop.
Á
Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 81).454
454
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Á
Key not detected (white dis-
play message) *T
hekey is cur rently unde tected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot for starting with theke y (/ page 178).
Á Key not detected (red dis-
play message) *T
hekey cann otbe de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you switch o. theve hicle:
R You can no longer start theve hicle.
R You cannot centrally lock theve hicle. #
Ensu rethat theke y is in theve hicle.
If th eke y de tection function has a malfunction due toa st rong radio signal source: #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Place theke y in the slot for starting the engine with theke y (/ page 178).
Á Key being initialised Please
wait *T
hevehicle is processing in order to teach in the new key. #
Wait until processing is comple te. Display messages and
warning/indicator lamps
455
455

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot for starting the engine with theke y (/ page 178). Lights Lights
Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
:
Left dipped beam (examp le) *T
he cor responding light source is defecti ve. #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when all the light-emitting diodes
in the light are faulty.
: Malfunction See Owner's
Manual *T
heexterior lighting is malfunctioning. #
Consult a quali/ed specialist workshop.
*V Vehicles wit ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:a fuse may ha veblown. #
Stop theve hicle in accordance with the tra1c conditions. #
Check the fuses and replace them if necessary (/ page 407).456
456
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than twice with the engine switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again. Display message
s andwarning/indicator lamps
461 461

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
&
Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rol will be operational again. Hybr Hybr
id syst
id syst em
em Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
u
Towing not permitted See
Owner's Manual *T
he drive system is malfunctioning. #
Have theve hicle transpo rted only using a transpor ter or trailer (/ page 402).462 462
Display messages and
warning/indicator lamps

Blow
Blow
er
er
see Clima tecont rol
BlueTEC
BlueTEC
see AdBlue ®
Bonnet
Bonnet Function (active bonnet)......................... 375
Opening/closing.................................... 375
Boo
Boo t lid
t lid
see Tailgate
Br
Br ak
ak e Assis
e Assist Syst t System
em
see BAS (Brake Assist System)
Br
Br ak
ak e
e0uid
0uid
No tes..................................................... 441
Br
Br ak
ak e f
e f or
orce disce distr tribution
ibution
EBD (Elect ronic Brake forc e Distribu-
tion)....................................................... 234
Br
Br ak
ak es
es
ABS (Anti-lock Braking System).............. 231
Ac tive Brake Assist................................. 253
Ad aptive brake lights.............................. 236
BAS (Brake Assist System).................... .232
Driving tips............................................1 82EBD (Electronic Brake
forc e Distribu-
tion)....................................................... 234
HOLD function....................................... 235
Limited braking e.ect (salt-treated
ro ads)................................................... .182
Ne w/replaced brake linings/brake
discs...................................................... 180
Ru nning-in no tes.................................... 180
Br
Br ak ak es
es
see Recuperation
Br
Br aking assist
aking assist ance
ance
see BAS (Brake Assist System)
Br
Br eakdo
eakdo wn
wn
Overvi ewofthe help functions.................18
To w- starting........................................... 407
To wing away.......................................... 403
Tr anspo rting theve hicle........................ .405
Wheel chang e........................................ 421
Br
Br eakdo
eakdo wn
wn
see Flat tyre
Butt
Butt ons
ons
St eering wheel....................................... 298 C
C
Calls
Calls Mercedes me......................................... 353
Camera
Camera Information............................................ 229
Camera Camera see 360° Camera
see Dashcam
see Reversing camera
Car key
Car key
see Key
Car w Car w ash
ash
see Care
Car w
Car w ash (car
ash (car e)
e)............................................ 382
Car
Car -t
-to-X
o-X -Communication
-Communication
Displaying hazard warnings.................... 347
Care
Care 360° camera......................................... 385
Air-water duct........................................ 382
Automatic car wash.............................. .382
Carpet................................................... 387
Decorative foil........................................ 384
Display................................................... 387 538 538
Index

Engaging park position automaticall
y...... 201
Fu nction................................................ 199
Selecting park position........................... 201
Displa
Displa y (car
y (care)
e)............................................... 387
Displa
Displa y (MBUX multimedia syst
y (MBUX multimedia syst em)
em)
Home sc reen......................................... 328
Operating.............................................. 329
Displa
Displa y (on-boar
y (on-boar d com
d comput
puter)
er)
Displa yson the inst rument displa y......... 301
Displa
Displa y in t
y in the windscr
he windscr een
een
see Head-up display
Displa
Displa y message
y message
Calling up (on-board computer).............. 449
No tes..................................................... 449
Displa
Displa y messag y messag es
es
ç - - - km/h.................................... .486
È - - - km/h..................................... 485
h - - - km/h..................................... 485
# 12 V battery See Owner's Man-
ual......................................................... 504
Û 48 V battery See Owner's Man-
ual......................................................... 506 ò
Acoustic presence indicator
inoperative............................................ .463
: Active Light System inoperative..... 457
¯ AdBlue system fault Emer. op.:
max. XXX km/h Start not poss. in
XXX km.................................................. 514
¯ AdBlue system fault Emer gency
op. in XXX miles See Owner's Manual.... 513
¯ AdBlue system fault Engine
start not possible................................... 514
¯ AdBlue system fault See Own-
er's Manual............................................ 513
5 Add 1 litre engine oil when next
re fuelling ............................................... 515
é ATTENTION ASSIST inoperati ve..... 484
é ATTENTION ASSIS T:Take a
break!.................................................... 484
: Automatic driving lights inoper-
ative...................................................... 457 Û
Battery overheated Stop, every-
body out! Outdoors if possible ................ 465
Á Change key batteries .................... 454
è Charger cable connected .............. 463
J Check brake 0uid le vel.................. 483
5 Check eng. oil le v.when next
re fuelling ............................................... 515
ï Check trailer hitch lo ck(white
display message) .................................... 469
h Check tyre(s) ................................ 508
! Clean the fuel /lter....................... 476
É Compressor is cooling .................. 497
ÿ Coolant Stop vehicle Switch
engine o............................................... 475
! currently una vailable See Own-
er's Manual............................................4 99
÷ currently una vailable See Own-
er's Manual............................................5 00
5 Engine oil le vel cannot be meas-
ured....................................................... 517 542 542
Index

5
Engine oil le velRe duce oil le vel..... 516
5 Engine oil le velSt op vehicle
Switch engine o.................................... 516
5 Engine oil pressure Stop Switch
o. engine.............................................. 517
ä Fault Drive at max. 80 km/h ......... 495
6 Front leT malfunction Consult
wo rkshop (e xample)...............................4 51
& inoperative Battery low................. 460
& inoperative Char geHV battery ...... 461
& inoperati veHigh-voltage battery
ch arging inco mplete ............................... 461
& inoperative Refuel vehicle............. .460
& inoperative See Owner's Man........ 460
! inoperative See Owner's Manual.. .500
÷ inoperative See Owner's Manual.. .501
T inoperative See Owner's Manual.. .502
G Inoperative................................... 503
î inoperative....................................4 88:
Intelligent Light System inopera-
tive........................................................ 458
Á Key being initialised Please wait.... 455
Á Key not de tected (red display
message).............................................. .455
Á Key not de tected (white display
message).............................................. .455
: LeT dipped beam (e xample).......... 456
6 LeT windowbag malfunction
Consult workshop (e xample).................. 452
¢ Lowe ring....................................... 496
: Malfunction See Owner's Man-
ual ......................................................... 456
Û Malfunction Visit workshop ........... 466
d Malfunction.................................. 466
Û Malfunction.................................. 465
É Max. speed 35 km/h (red dis-
play message) ....................................... .497
É Max. speed 35 km/h (white dis-
play message) ........................................ 497 î
Max. speed 40 km/h.................... 488
ð Maximum speed exceeded ............ 487
î Not possible in cur rent drive
prog ram................................................. 488
Ø .................................................... 512
ç O................................................. 486
ë O................................................. 484
ï Operation only possible in
transmission position P .......................... 469
! Parking brake See Owner's
Manual..................................................4 80
d Performance se verely limited........ 467
É Please reduce speed .............496, 497
Ý Please wait 48 V battery charg-
ing......................................................... 506
6 Please wait Depressurising tank .... 467
& Pre-entry clima tecont rol (via
ke y) available again aTer engine start..... 461
& Pre-ent ryclimate cont rol (via
ke y) inoperati veHV-battery low .............. 462 Ind
ex
543 543