ECU MERCEDES-BENZ E-CLASS ESTATE 2021 Manual Online

The Mercedes me connect
Accident and Break-
down Management and the Mercedes-Benz emer-
ge ncy call centre are available toyou around the
cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(/ page 353).
Yo u can also call the Mercedes-Benz Customer
Centre using the multimedia system
(/ page 354).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, /rst call
th e national emer gency services using the stand-
ard national emer gency service telephone num-
bers. In emer gencies, you can also use the
Mercedes-Benz eme rgency call system
(/ page 362).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me Portal: https://
me.secure.me rcedes-benz.com
Fu rther information about Mercedes me connect,
th e pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/ baix/cars/connectme/en_GB/#emotions/
St
artsei te.html
Inf Inf or
ormation on Mer
mation on Mer cedes me connect A
cedes me connect A ccident
ccident
and Br
and Br eakdo
eakdown Manag
wn Manag ement
ement
The Accident and Breakdown Management can
include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer gency
call system (/ page 362)
If necessar y,the contact person at the
Mercedes-Benz eme rgency call centre for-
wa rdsth e call toMercedes me connect Acci-
dent and Breakdown Management. Forw ard-
ing the call is ho wever not possible in all coun-
tries.
R Breakdown assista ncebyate ch nician on
location and/or theto wing away of theve hicle
to the nearest Mercedes-Benz service centre
Yo u may be charge dfo rth ese services.
R Addition tothe emer gency guide aTer auto-
matic accident or breakdown de tection
(/ page 355)
In theev ent of a breakdown or accident, fur-
th er vehicle data is sent which enables optimal support
bythe Mercedes-Benz Customer
Centre and the authorised service partner or
breakdown assistance.
R Addition tothe Mercedes me connect service
Te lediagnostics
Wi th th eTe lediagnostics function, speci/c
we ar and failure reports are recorded bythe
service pr ovider, in so far as these can be
clear lyinterpr eted and are available thro ugh
th e monitoring of components that are subject
to diagnostics.
If yo ur vehicle de tects a breakdown or thre at
of a breakdown, you may be prom pted via the
multimedia system tocontact the Mercedes-
Benz Customer Centre for fur ther help. This
prom ptinthe multimedia system only appears
when theve hicle is stationar y.
% These services are subject to technical
re strictions su chasthe mobile phone co ver-
age, mobile network quality and the ability of
th e processing systems tointerpr etthe trans-
fe rred data. In some circumstances, this can
re sult in dela ysorthefa ilure of the informa-
tion toappear in the multimedia system. 358
358
MBUX multimedia system

More information about Mercedes me connect
services can be obtained in the Mercedes me Por-
ta l: https://me.secure.mercedes-benz.com
Dat
Dat a tr
a transf
ansf err
erred dur
ed dur ing Mer
ing Mer cedes me connect
cedes me connect
call ser
call ser vices
vices
The data transfer red during a Mercedes me con-
nect call depends on:
R The reason for initiation of the call
R The service that is selected in thevo ice con-
trol system
R The activated Mercedes me connect services
Yo u can /nd out which data is transfer red when
using the services in the cur rently valid Mercedes
me connect term s of use and the data pr otection
information for Mercedes me connect. You can
/nd these in your Mercedes me user account. Ov
Ov
er
ervie
vie w of t
w of t he Mer
he Mer cedes me & Apps menu
cedes me & Apps menu When
you log in with a user account tothe
Mercedes me Portal, then services and o.ers
from Mercedes-Benz will be available toyou. Fo
r more information consult a Mercedes-Benz
service centre or visit the Mercedes me por tal:
https://me.secure.mercedes-benz.com
% Make sure you alw ayske ep the Mercedes me
apps updated.
Yo u can call up the menu using Mercedes me &
Apps inthe multimedia system.
In theMercedes me & Apps menu,thefo llowing
options can be available:
R Connecting theve hicle with theMercedes me
user account
R Deleting a connection between a Mercedes
me user account and theve hicle
R Calling up the Mercedes me services
R Calling up apps such as, In-Car O1ce or the
we b br owser depending on availability Ov
Ov
er
ervie
vie w of In-Car
w of In-Car O1ce
O1ce Using In-Car O1ce,
you can connect your online
services with the multimedia system. Re
quirements for In-Car O1ce:
R Your mobile phone is connected with the mul-
timedia system (/ page 353).
R You ha vea user account forth e Mercedes me
Po rtal.
R The In-Car O1ce service is activated in the
Mercedes me Portal.
R You ha vea user account with an online
service, e.g. with O1ce 365 or Gmail, and
ha ve connected the user account with In-Car
O1ce.
In-Car O1ce functions R Display pending appointments in the calendar
- Reading out calendar ent ries
- Calling stored telephone numbers
- Navigating toappointments with navigable
destinations
- Deleting a calendar ent ry
R Display and selection of tasks and calls to
comple te
- Reading aloud MBUX multimedia system
359
359

Se
Se
tting up t
tting up t he w
he war
ar ning tr
ning tr iangle
iangle #
Fold side re0ectors 1upwards toform a tri-
angle and attach at theto p using upper press-
stud 2. #
Fold legs 3down and out tothe side. F
F
irs
irst-aid kit t-aid kit (soT-sided)
(soT-sided) ov
over
erview
view Fi
rs t-aid kit (soT sided) 1is in the load compart-
ment in the leT-hand st owage net.
% Invehicles with a Burmes ter®
sur round sound
system, the /rst-aid kit (soT sided) is located
in the boot when theve hicle is deli vered. R
R
emo
emo ving t
ving t he
he/re
/re e
extinguisher
xtinguisher &
W
WARNING
ARNING Risk of accident due toan
inco rrectly secured /re extinguisher in the
driver's foot we ll
A /re extinguisher may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle.
The /re extinguisher can be 0ung around and
injure the driver or other vehicle occupants. #
Always store and secure the /re extin-
guisher in the brac ket. #
Do not remo vethe /re extinguisher while
driving. 390 390
Breakdown assistance

At
a dis tance of app roximately 1 m tothe tyre
in0ation compressor and appr oximately 1.6 m
abo vethegr ound, thefo llowing sound pres-
sure le vels appl y:
R Emission sound pressure le vel L
PA 83 dB
(A)
R Sound po wer le vel L
WA 91 dB (A)
The tyre in0ation compressor is maintenance-
free. If there is a malfunction, please contact
a qu ali/ed specialist workshop. Using t Using t
he TIREFIT kit
he TIREFIT kit R
R
eq
eq uir
uir ements:
ements:
R Tyre sealant bottle and tyre in0ation compres-
sor (/ page 392)
R TIREFIT stic ker
R Gloves
Yo u can use TIREFIT tyre sealant toseal per fora-
tion damage of up to4 mm, particular lythose in
th e tyre contact sur face. You can use TIREFIT in
outside temp eratures down to-20 °C. &
W
WARNING
ARNING Risk of accident when using
tyre sealant
The tyre sealant may be unable toseal the
tyre proper ly, especially in thefo llowing cases:
R there are lar gecuts or punctures in the
tyre (la rger than damage pr eviously men-
tioned)
R the wheel rims ha vebeen damaged
R aTer journe yswith very low tyre pressure
or with 0at tyres #
Do not continue driving. #
Consult a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of injury and poisoning
from tyre sealant
Ty re sealant is hazardous tohealth and causes
ir rita tion. Do not allow it tocome into contact
with your skin, eyes or clo thing, and do not
swallow it. Do not inhale any vapours. Keep
th e tyre sealant away from children. Obser
vethefo llowing if you come into contact
with the tyre sealant: #
Rinse o. the tyre sealant from your skin
using water immediatel y. #
If tyre sealant gets into your eyes, thor-
oughly rinse them using clean water
immediatel y. #
If tyre sealant has been swallo wed,thor-
oughly rinse out your mouth immediately
and drink plenty of water. Do not induce
vo miting and seek medical attention
immediatel y. #
Change out of clo thing which has come
into contact with tyre sealant immedi-
atel y. #
If an alle rgic reaction occurs, seek medi-
cal attention immediatel y. *
N NO
OTE
TE Overheating due tothe tyre in0ation
compressor running too long #
Do not runth e tyre in0ation compressor
fo r longer than ten minutes without inter-
ru ption. Breakdown assistance
393 393

parts while
the jump lead/charging cable is
connected tothe battery/jump-start connec-
tion point.
R The jump lead/charging cable must not come
into contact with any parts which may mo ve
when the engine is running.
R Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean over the batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch. R
V Vehicles wit ehicles wit h a pe
h a petr
trol engine:
ol engine: jump-start the
ve hicle only when the engine and exhaust sys-
te m are cold. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured with the electric par k-
ing brake.
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission is in position j.
R The vehicle and all elect rical consume rsare
switched o..
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of positive contact 2onthe
jump-starting connection point in the direction
of the ar row. #
Connect positive contact 2onyour vehicle
to the positive term inal of the donor battery
using the jump lead/charging cable. Alw ays400
400
Breakdown assistance

*
N
N O
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Hybr
Hybr
id v
id vehicles:
ehicles: transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
Obser vethe no tes on towing away
( / page 403). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission may be loc ked in posi- tion
jintheev ent of damage tothe electri-
cal system. ToshiT toi , pr ovide the on-
board electrical system with po wer
( / page 400). #
Load theve hicle onto the transpor ter. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (A dap
daptiv
tiv e Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. #
Do not exceed the maximum permissible
speed of 60 km/h when transporting. *
N
NOOTE
TE Damage totheve hicle from secur-
ing it inco rrectly #
ATer loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm upwards
and 10 cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels aTer
loading. Breakdown assistance
405
405

#
When closing the fuse box, make sure
th at the seal of the lid is positioned cor-
re ctly on the fuse box. If
th e ne wlyinser ted fuse also blo ws, ha vethe
cause traced and recti/ed at a quali/ed specialist
wo rkshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away.
R All electrical consume rsare switched o..
R theve hicle is switched o..
The elect rical fuses are located in various fuse
bo xes:
R Fuse box in the engine compartment on the
driver's side (/ page 408)
R Fuse box on the driver's side of the cockpit
(/ page 409)
R Fuse box in the front passenger foot we ll
(/ page 409)
R Fuse box in the load compartment on the
ri ght-hand side of theve hicle, when vie wed in
th e direction of tr avel (/ page 409) Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the engine
he engine
com
com par
partment
tment R R
eq eq uir
uir ements:
ements:
R A dry clo thand a scr ewdriver are available.
Obser vethe no tes on elect rical fuses
(/ page 407).
Opening
Opening &
W
WARNING
ARNING Risk of injury from using the
windscreen wipers when the bonnet is
open
If th e windscreen wipers start moving when
th e bonnet is open, you could be trapped by
th e wiper linkage. #
Always switch o. the windscreen wipers
and theve hicle /r stifyo u need toopen
th e bonnet. #
Turn clips 2on co ver1 aqu arter-turn to
anti-clockwise. #
Pull co ver1 upwards in the direction of the
ar ro w. 408
408
Breakdown assistance

&
W
WARNI NG
ARNI NGRisk of accident due toincor-
re ct tightening torque
The wheels could come loose if the wheel
bolts or wheel nuts are not tightened tothe
prescribed torque. #
Ensure that the wheel bolts or wheel
nuts are tightened tothe prescribed
tightening torque. #
Ifyo u are not sure, do not mo vetheve hi-
cle. Con tact a quali/ed specialist work-
shop and ha vethe tightening torque
ch ecked immediatel y. #
Check the tyre pressure of the ne wly/tted
wheel and adjust it if necessar y.
% The following does not apply if the new wheel
is an emer gency spa rewheel. #
V
Vehicles wit
ehicles wit h tyr
h tyre pr
e pressur
essur e loss w
e loss w ar
arning sy
ning sy s-
s-
t
t em:
em: restart the tyre pressure loss warning
system (/ page 416). #
V
Vehicles wit
ehicles wit h a tyr
h a tyre pr
e pressur
essur e monit
e monit or
oring sy
ing sy s-
s-
t
t em:
em: restart the tyre pressure monitoring sys-
te m (/ page 415). Emerg
Emerg
ency spar
ency spar e wheel
e wheel N
No
ot
tes on t
es on t he emerg
he emerg ency spar
ency spar e wheel
e wheel &
W
WARNING
ARNING Risk of accident caused by
incor rect wheel and tyre dimensions
The wheel or tyre size and the tyre type of the
emer gency spa rewheel or spare wheel and
th e wheel tobe replaced may di.er. The emer-
ge ncy spa rewheel or spare wheel can signi/-
cantly impair driving characteristics of the
ve hicle.
To prev ent hazardous situations: #
Drive carefull y. #
Never /t more than one emer gency
spa rewheel or spare wheel that di.ers
in size. #
Only use an emer gency spa rewheel or
spare wheel brie0y. #
Do not deacti vate ESP ®
. #
Have the emer gency spa rewheel or
spare wheel of a di.erent size replaced
at the nearest quali/ed specialist work- shop. The new wheel must ha
vethe cor-
re ct dimensions. %
The emer gency spa rewheel is secured in the
emer gency spa rewheel bag in the load com-
partment.
Obser vethefo llowing no tes on /tting an emer-
ge ncy spa rewheel:
R The maximum permissible speed with an
emer gency spa rewheel /tted is 80 km/h.
R Do not /t the emer gency spa rewheel with
snow chains.
R Replace the emer gency spa rewheel aTer six
ye ars at the latest, rega rdless of wear.
R Check the tyre pressure of the emer gency
spa rewheel /tted. Cor rect the pressure as
necessar y.
% The speci/ed tyre pressure is stated on the
label of the emer gency spa rewheel. 426
426
Wheels and tyres

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passen ger airbag will be enabled while theve hicle is in motion in thefo llowing situations:
R even when a child, a small adult or an object weighing less than the system weight thre shold is located on the front
passenger seat
R even when the front passenger seat is not occupied
The system may de tect objects or forc es that are adding tothewe ight applied tothe seat. &
W WARNING
ARNING Risk of injury or death when using a child restraint system while the front passenger airbag is ena-
bled
If yo u secure a child in a child restraint system on the front passenger seat and the front passenger airbag is ena-
bled, the front passenger airbag can deploy in theev ent of an accident.
The child could be struck bythe airbag. #
Ensure, bo thbefore and during the journe y,that the status of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restraint on a seat pro tected byan ACTIVE AIRBAG in front of it, DEATH or
SERIOUS INJURY tothe CHILD can occur. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Make sure that no objects are trapped under the front passenger seat. #
Check the status of automatic front passenger airbag actuation (/ page 54).#
If necessar y,consult a quali/ed specialist workshop immediatel y. Display messages and
warning/indicator lamps
453
453

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
6
Tank ventilation Malfunc-
tion Consult workshop *V
Vehicles wit ehicles wit h pe
h petr
trol engines:
ol engines: There is a malfunction in the fuel system. #
Consult a quali/ed specialist workshop. V
V
ehicle
ehicle Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
d
Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start). 468 468
Display messages and
warning/indicator lamps