airbag MERCEDES-BENZ E-CLASS SALOON 2011 Owner's Manual

Display messages Possible causes/consequences and
M Solutions
J
Brake immediately A malfunction has occurred while the HOLD function or DIS-
TRONIC PLUS is active.
or
Vehicles with manual transmission: with the HOLD function acti-
vated, you have either:
R
opened the driver's doo rand released the sea tbelt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Prevent the vehicle from rolling away before you leave it
(Y page 344).
You can restart the engine. J
Check brake fluid
level G
Risk of accident
There is insufficien tbrake fluid in the brake fluid reservoir. In addi-
tion, the red Jwarning lamp in the instrument cluster lights
up and a warning tone sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Apply the parking brake.
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the error. #
Check brake wear The brake pads/linings have reached their wearl
imit.
X Visit a qualified specialist workshop. PRE-SAFE
inoperative See
Owner's Manual G
Risk of injury
Important function sof PRE-SAFE ®
have failed .All other occupant
safety systems, e.g. airbags, remain available.
X Visit a qualified specialist workshop immediately. 256
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
M Solutions
M
AMG vehicles only:
The yellow SPORT han-
dling mode warning
lamp is lit while the
engine is running.
G
Risk of accident
SPORT handling mode is activated. ESP ®
only stabilises the vehi-
cle in extreme situations. ESP ®
intervention may not be able to
provide sufficient assistance in such situations, and the vehicle
may start to skid.
X Reactivate ESP ®
.
For exceptions, see: (Y page 72).
If ESP ®
cannot be activated:
X Have ESP ®
checked at a qualified specialist workshop. äå
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. G
Risk of accident
ESP ®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation are not available due to a malfunction .ESP ®
will not
stabilise the vehicle if it starts to skid or if awheel starts to spin.
The brake system continues to function normally, but without the
functions listed above.
ATTENTION ASSIST is deactivated.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. J
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.
You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. 6
The red SRS warning
lamp is lit while the
engine is running.
G
Risk of injury
The restraint systems are malfunctioning. The airbags or belt ten-
sioners may either be triggered unintentionally or, in the event of
an accident, may not be triggered at all.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 284
Warning and indicator lamps in the instrument clusterOn-board computer and displays

parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insec trepellent
or sunscreen to come in contact with the
plastic trim .This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments X
Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfibre
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface. Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth. Make sure that
the leather does not become soaked. It
may otherwise become rough and
cracked. Only use leather care agents
that have been tested and approved by
Mercedes-Benz. You can obtain these
from a qualified specialist workshop.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Cleaning the seat belts X
Use clean, lukewarm water and soap solu-
tion.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
at temperatures above 80 † or in direct
sunlight. 332
CareMaintenance and care

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 25).Notes on the technical data
You can find technical data on the Internet at:
http://www.mercedes-benz.com
i The technical data was determined in
accordance with EC Directives. All data
applies to the vehicle's standard equip-
ment. It may therefore differ for vehicles
with optional equipment. You can obtain
further information from a Mercedes-Benz
Service Centre. Genuine Mercedes-Benz parts
Mercedes-Ben ztests genuine parts and con-
version parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benzis
unable to evaluate other parts. Mercedes-
Ben ztherefore accepts no responsibility for
the use of such parts in Mercedes-Ben zvehi-
cles, even if they have been independently or
officially approved.
In Germany and some other countries, certain
parts are only officially approved for installa-
tion or modification if they comply with legal
requirements. All genuine Mercedes-Benz
parts meet this requirement .The use of non- approved parts may invalidate the vehicle's
general operating permit. This is the case if:
R
they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted.
R other road users could be endangered.
R the emission or noise levels are adversely
affected. G
WARNING
Driving safety may be impaired if non-
approved parts, tyres and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Ben zrecommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tyres, wheels
and accessories that have been specifically
approved for your vehicle.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. 380
Genuine Mercedes-Benz partsTechnical data