run flat MERCEDES-BENZ E-CLASS SALOON 2011 Owners Manual

Automatic transmission
.................168
Brakes ........................................... 178
DISTRONI CPLUS ........................... 193
Downhill gradient ........................... 178
Driving abroad ............................... 122
Driving in winter ............................ .180
Driving on flooded road s................ 180
Driving on wet road s...................... 180
General .......................................... 178
Icy road surfaces ........................... 180
Limited braking efficiency on sal-
ted road s....................................... 179
New brake pads/linings ................179
Running-in tips ............................... 154
Snow chains .................................. 365
Symmetrical dipped bea m............. 122
Towing atrailer .............................. 221
Tyr egrip ........................................ 180
Wet road surface ........................... 179
DVD audio (on-board computer) ......238 E
EASY-ENTRY feature Activating/deactivating .................248
Function/notes ............................. 115
EASY-EXIT feature
Crash-responsive ........................... 116
Function/notes ............................. 115
Switching on/off ........................... 248
EASY-PACK convenience box ...........302
EASY-PACK folding luggage-com-
partment floor ................................... 305
EASY-PACK loading sill protector ....306
EASY-PACK load-securing kit ...........303
EASY-PACK luggage compartment
management system ........................303
EBD (electronic brake force distri-
bution)
Display message ............................ 255
Function/notes ................................ 75
ECO start/stop function
Deactivating/activating .................160
General information .......................158
Electrical fuses
see Fuses Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tionS ystem)
Emergency key
Unlocking the driver's door ..............90
Emergency key element
Function/notes ................................ 84
Locking vehicle ................................ 90
Emergency release
Driver's door .................................... 90
Fuel filler fla p................................. 174
Emergency spare wheel
Inflating the collapsible spare
wheel ............................................. 348
Notes/data .................................... 373
Storage location ............................ 339
Stowing .......................................... 340
Emergency unlocking
Boot ................................................. 94
Tailgate ............................................ 95
Vehicle ............................................. 90
Engine
Display message ............................ 263
ECO start/stop function ................158
Engine number ............................... 383
Jump-starting ................................. 354
Running irregularl y......................... 162
Starting problems ..........................162
Starting the engine with the key ....157
Starting with KEYLESS GO .............157
Stopping ........................................ 176
Tow-starting (vehicle) ..................... 358
Warning lamp (engine diagnos-
tics) ............................................... 285
Engine electronics
Notes ............................................. 381
Problem (fault) ............................... 162
Engine oil
Additives ........................................ 390
Checking the oil level ..................... 322
Checking the oil level using the
dipstick .......................................... 32310
Index

Display message
............................ 264
Filling capacity ............................... 389
Notes about oil grades ................... 388
Notes on oil level/consumption ....322
Temperature (on-board computer) .249
Topping up ..................................... 323
Viscosity ........................................ 390
Environmental protection
Note ................................................ .23
Returning an end-of-life vehicle .......23
ESP ®
(Electronic Stability Pro-
gram) AMG menu (on-board computer) ...250
Deactivating/activating (AMG
vehicles) .......................................... 73
Deactivating/activating (except
AMG vehicles) ................................ 241
Deactivating/activating (notes;
except AMG vehicles) ......................72
Display message ............................ 254
ETS/4ETS ........................................ 72
Function/notes ................................ 72
Important safety guidelines .............72
Trailer stabilisatio n.......................... 75
Warning lamp ................................. 283
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 72
Exhaus ttail pipe (cleaning instruc-
tions) .................................................. 330
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 117
Anti-dazzle mode (automatic) ........118
Folding in/ou t(automatically) .......117
Folding in/ou t(electrically) ...........117
Folding in whe nlocking (on-board
computer) ...................................... 249
Out of position (troubleshooting) ...118
Parking position ............................. 118
Resetting ....................................... 117
Storing settings (memory func-
tion) ............................................... 119 F
Fatigue Assist see ATTENTION ASSIST
Faul tmessage
see Display messages
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 337
First-aid kit ......................................... 336
Flat tyre Changing a wheel/fitting the
spare wheel ................................... 344
MOExtended run-fla tsystem ......... 349
Preparing the vehicle .....................340
Raising the vehicle .........................345
TIREFIT kit ...................................... 341
Floormat ............................................ .318
Foglamps Extended range .............................. 126
Switching on/off ........................... 123
Folding bench seat (luggage com-
partment) ........................................... 111
Frequencies Garage door opene r....................... 318
Mobile phone ................................. 381
Two-way radio ................................ 381
Front foglamps
Display message ............................ 261
Fron twindscreen
see Windscreen
Fuel
Additives ........................................ 386
Consumption statistic s.................. 235
Displaying the current consump-
tion ................................................ 235
Displaying the range ......................235
Fuel gauge ....................................... 30
Grade (petrol) ................................ 385
Important safety notes ..................384
Notes about consumption .............387
Notes for AMG vehicles .................385
Problem (malfunction) ...................175
Quality (diesel )............................... 386
Refuelling ...................................... .172
Tank content/reserve fuel .............384 Index
11

Menu (on-board computer)
............239
Notes/placing in the bracket ......... 312
Sliding adapter ............................... 314
Transmission output (maximum) .... 381
Mobile telephone
Pre-installe dbracket ...................... 314
Modifying the programming (key) .....83
MOExtended run-flat system ...........349
Motorway mode ................................ 126
MP3 Operating ...................................... .238
see Separate operating instructions
Multicontour seat .............................. 109
Multifunction display Function/notes ............................. 232
Permanent displa y......................... 243
Multifunction steering wheel
Operating the on-board computer .231
Overview .......................................... 33N
Navigation Menu (on-board computer) ............236
On-board computer .......................236
see separate operating instructions
NECK-PRO head restraints
Operation ........................................ .49
Resetting after being triggered ........49
Night View Assist Plus
Activating/deactivating .................210
Cleaning ......................................... 331
Function/notes ............................. 209
Problem (fault) ............................... 212
Notes on running in anew vehicle ..154 O
Occupant safety Childre ninthe vehicle ..................... 53
Important safety notes ....................42
Odometer ........................................... 235
see Total distance recorder
see Trip meter
Oil
see Engine oil On-board computer
AMG menu ..................................... 249
Assistance menu ........................... 240
Audi omenu ................................... 237
Convenience submenu ..................248
Displaying a service message ........325
Display messages ..........................253
DISTRONI CPLUS ........................... 191
Factory setting submenu ...............249
Heating submenu ........................... 247
Important safety notes ..................230
Instrument cluster submenu ..........243
Ligh tsubmenu ............................... 244
Menu overview .............................. 234
Message memory .......................... 253
Navigation menu ............................ 236
Operating the TV ............................ 238
Operating vide oDVD ..................... 238
Operation ....................................... 231
RACETIMER ................................... 250
Service menu ................................. 242
Settings menu ............................... 243
Standard displa y............................ 235
Telephone menu ............................ 239
Time/Date submenu .....................244
Trip menu ...................................... 235
Vehicle submenu ........................... 246
Operating safety
Diagnostics connection ...................25
Operating system
see On-board computer
Outside temperature display ...........230
Overhead control panel ......................38
Override feature Rea rside windows ........................... 69 P
Pain tcode .......................................... 382
Paintwork (cleaning instructions) ...328
Panorama sliding sunroof Important safety information ...........98
Opening/closing ............................ 100
Opening/closing the roller sun-
blind ............................................... 100
Problem (malfunction) ...................101
Rain closing feature .......................100
Resetting ....................................... 101 Index
15

Display messages Possible causes/consequences and
M Solutions
Cruise control and
SPEEDTRONIC
inoperative Cruise control and SPEEDTRONIC are malfunctioning.
Aw
arning tone also sounds.
X Visi taqualified specialist workshop. Limit
--- km/h While depressing the accelerator pedal beyond the pressure point
(kickdown), SPEEDTRONIC cannot be activated.
Cruise control
--- km/h A condition for activating cruise control has not been met.
You have tried to store
aspeed below 30 km/h, for example.
X If conditions permit, drive faster than 30 km/h and store the
speed.
X Check the activation conditions for cruise control
(Y page 181). 120 km/h
Maximum speed
exceeded Only for certain countries: the maximum speed has been excee-
ded.
In addition, the multifunction display shows
120 km/h .
X Drive slower. Tyres
Display messages Possible causes/consequences and
M Solutions
Tyre pressure
Check tyres G
Risk of accident
The tyre pressure loss warning system has detected a significant
loss in pressure.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X Check the tyres and, if necessary, change the wheel
(Y page 370).
X Check the tyre pressures and, if necessary, set to the correct
tyre pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correc t(Ypage 367). Check tyre pres‐
sures
then restart Run
Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X
Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 367).272
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
Run Flat Indicator
inoperative The tyre pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. Tyre pressures
will be displayed
after a few
minutes of driving The tyre pressure monitor is measuring the tyre pressure.
X
Drive on.
The tyre pressures appea rinthe multifunction displaya fter you
have been driving for a few minutes. Tyre press. monitor
inoperative The tyre pressure monitor is faulty.
X
Visi taqualified specialist workshop. Tyre press. monitor
inoperative No
wheel sensors The wheels fitted do not have a suitable tyre pressure sensor. The
tyre pressure monitor is deactivated.
X
Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Check
tyre(s) G
Risk of accident
The tyre pressure in one or more tyres has dropped significantly.
The wheel position is displayed in the multifunction display.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X Correct the tyre pressure (Y page 368).
X If necessary, change a wheel (Y page 370).Caution,
tyre defect G
Risk of accident
The tyre pressure in one or more tyres has dropped suddenly. The
wheel position is displayed in the multifunction display.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 370).Rectify
tyre pressure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X
Check the tyre pressures at the next opportunity. If necessary,
correct the tyre pressure (Y page 368). Display messages
273On-board computer and displays Z

Removing an emergenc
yspare wheel:
Estate with folding benc hseat Emergency spare wheel (example)
X Remove vehicle tool kit tray :by
recess ;.
X Remove the "Minispare" emergency spare
wheel or collapsible emergency spare
wheel 27
=.
For further information on changing a wheel
and fitting the spare wheel, see
(Y page 344).
Stowing aused collapsible emergency
spare wheel Take the following steps to stow a used col-
lapsible emergency spare wheel. Otherwise,
the collapsible emergency spare wheel will
not fit in the spare wheel well. Mercedes-Benz
recommends that you have this work carried
out at a qualified specialist workshop.
! Only place the collapsible emergency
spare wheel in the vehicle when it is dry.
Otherwise, moisture may get into the vehi-
cle.
X Unscrew the valve cap from the valve.
X Use the back of the valve cap to unscrew
the valve insert from the valve and release
the air.
i Fully deflating the tyre can take a few
minutes.
X Screw the valve insert back into the valve. X
Screw the valve cap back on.
X Remove the protective film from the vehicle
tool kit and put it over the collapsible emer-
gency spare wheel.
X Stow the collapsible emergency spare
wheel in the emergency spare wheel well
under the boot. Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R a TIREFIT kit
R an emergency spare wheel
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 349)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a Mercedes-Benz
Service Centre.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 197).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Bring the fron twheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever/DIRECT SELECT
lever to P.
27 AMG vehicles only. 340
Flat tyreBreakdown assistance

If you come into contact with the tyre sealant,
observe the following:
R
Rinse off the tyre sealant from your skin
immediately with water.
R If the tyre sealant comes into contact with
youre yes, immediately rinse them thor-
oughly with clean water.
R If tyre sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and see kmedical attention immediately.
R Immediately change out of clothing which
has come into contact with tyre sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
i If tyre sealant leaks out, allow it to dry. It
can then be removed like a layer of film.
If you get tyre sealant on your clothing,
have it cleaned as soon as possible with
perchloroethylene. X
Pull plug ?with the cable and hose Aout
of the housing.
X Screw hose Aonto flange Bof tyre seal-
ant bottle :.
X Place tyre sealant bottle :head down-
wards into recess ;of the tyre inflation
compressor. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve C.
X Inser tplug ?into the cigarette lighter
socket (Y page 311) or into a 12 V socket
in your vehicle (Y page 311).
X Turn the key to position 1(Ypage 155) in
the ignition lock.
X Press on/off switch =on the tyre inflation
compressor to I.
The tyre inflation compressor is switched
on. The tyre is inflated.
i First, tyre sealant is pumped into the tyre.
The pressure can briefly rise to approx-
imately 500 kPa (5 bar, 73 psi).
Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for
five minutes .The tyre should then have
attained a pressure of at least 180 kPa
(1.8 bar, 26 psi).
! Do not operate the tyre inflation com-
pressor for longer than eight minutes at a
time without a break. It may otherwise
overheat.
The tyre inflation compressor can be oper-
ated again once it has cooled down.
If a pressure of 180 kPa (1.8 ba r,26 psi) has
bee nachieved afte rfive minutes, see
(Y page 343).
If a pressure of 180 kPa (1.8 ba r,26 psi) has
not bee nachieved afte rfive minutes, see
(Y page 343). 342
Flat tyreBreakdown assistance

Tyre pressure of at least 180 kPa
(1.8 bar/26 psi) is no treached If a pressure of 180 kP
a(1 .8 ba r,26 psi) has
not bee nachieved afte rfive minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose fro mthe valve of
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of five minutes the tyre
pressure must be at least 180 kPa (1.8 bar,
26 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tyre pressure of 180 kPa (1.8 bar/
26 psi) is reached X
Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
! After use, excess tyre sealant may run out
of the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag that contained the TIREFIT kit.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately. G
WARNING
At yre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds .There is a risk of
accident. You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum speed for a tyre sealed with
tyre sealant is 80 km/h. The "max. 80 km/h"
sticker must be affixed to the instrumentc lus-
ter within the driver's field of vision.
X Stop after driving for approximately ten
minutes and chec kthe tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar, 19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too
badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres
and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Ben zService24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar, 19 psi) (for the values,
see the fuel filler flap).
X To increase the tyre pressure: switch on
the tyre inflation compressor. Flat tyre
343Breakdown assistance Z

G
WARNING
The wheels could work loose if the wheel nuts
and bolts are not tightened to the specified
tightening torque .There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed.
X Tighten the wheel bolts evenly in a cross-
wise pattern in the sequence indicated
(: toA ). The specified tightening torque
is 130 Nm.
X Turn the jack back to its initial position and
store it together with the rest of the tyre-
change tool kit in the boot/luggage com-
partment.
X AMG vehicles and vehicles with AMG
equipment: insert the cover into the outer
sill.
Vehicles with an emergency spare wheel:
X Transport the faulty wheel in the boot/lug-
gage compartment.
or
X Depending on the size of the wheel, you
may also be able to secure the faulty wheel
in the spare wheel well. In this case, you
will have to remove the stowage well casing
from the spare wheel well and stow it
securely in the boot/luggage compart-
ment.
For further information on stowing the col-
lapsible emergency spare wheel, see
(Y page 340). i
When you are driving with the collapsible
emergency spare wheel fitted, the tyre
pressure loss warning system or the tyre
pressure monitor cannot function reliably.
Only restart the tyre pressure loss warning
system/tyre pressure monitor when the
defective wheel has been replaced with a
new wheel.
Vehicles with tire pressure control system:
all fitted wheels must be equipped with
functioning sensors. The defective wheel
should no longer be in the vehicle. MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or with an activated tyre pres-
sure monitor.
The driving distance possible is 80 km when
the vehicle is partially laden, and 30 km when
the vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
R speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions/manoeuvres, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tyre pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
80 km/h. Flat tyre
349Breakdown assistance Z

G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximu mspeed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced.
i When replacing one or all tyres, make
sure that you only use tyres marked
MOExtended. Also ensure that they are of
the specified size for the vehicle.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop. Battery
Important safety notes
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult a qualified specialist workshop if you
wish to leave your vehicle parked up for a long
period of time. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an 350
BatteryBreakdown assistance