ignition MERCEDES-BENZ E-CLASS SALOON 2020 Owner's Guide

#
Alw ays make sure that nobody is within
th era nge of mo vement of the door. Re
quirements:
R The vehicle has been par ked outside the
ga rage or outside thera nge of mo vement of
th e door.
R The engine is switched off.
R The ignition is switched on.
% The garage door opener function is alw ays
av ailable when the ignition is switched on. #
Press and hold button 1,2or3 that you
wish toprog ram.
Indicator lamp 4flashes yello w.
% It can take up to20 seconds before the indi‐
cator lamp flashes yello w. #
Release the pr eviously pressed button.
Indicator lamp 4continues toflash yello w. #
Point remo tecontrol 6from a di stance of
1 cm to8 cm towa rds button 1,2or3. #
Press and hold button 5ofremo tecontrol
6 until one of thefo llowing signals appears:
R Indicator lamp 4lights up green contin‐
uousl y.Programming is comple te.
R Indicator lamp 4flashes green. Pro‐
gramming was successful. Additionall y,
synchronisation of thero lling code with
th e door sy stem must also be car ried out. #
If indicator lamp 4does not light up or flash
green: repeat the procedure. #
Release all of the buttons.
% The remo tecontrol forth e door drive is not
included in the scope of delivery of the
ga rage door opener.
Synchronising thero lling code
Re quirements:
R The door sy stem uses a rolling code.
R The vehicle must be within range of the
ga rage door or door drive. Driving and parking
181

If
th e seat belt tongue is not inser ted into the
seat belt buckle of the driver's seat, one of the
fo llowing conditions must be fulfilled:
R You shift from transmission position j.
R You ha veprev iously driven at speeds greater
th an 3 km/h.
When the electric parking brake is released, the
re d! indicator lamp in the instrument clus‐
te r goes out. Applying/releasing
the electric pa rking
brake manually
Applying #
Push handle 1.
The red! indicator lamp lights up in the
instrument clus ter. %
The electric parking brake is only securely
applied if the indicator lamp is lit continu‐
ously.
Re leasing #
Swit chon the ignition. #
Pull handle 1.
The red! indicator lamp in the instru‐
ment clus ter goes out.
Emer gency braking #
Press and hold handle 1.
As long as theve hicle is driving, theRelease
parking brake message is displa yed and the
re d! indicator lamp flashes.
When theve hicle has been braked to a
st andstill, the electric parking brake is
applied. The red! indicator lamp lights
up in the instrument clus ter. Information on collision de
tection on a
pa rked vehicle If a collision is de
tected when theto w- aw ay pro‐
te ction is primed on a loc kedve hicle, you will 184
Driving and pa rking

re
cei vea notification in the multimedia sy stem
when you swit chon the ignition.
Yo u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, collision de tection
will also be deactivated.
Sy stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed R
the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop.
* NO
TEPlug-in hybrid #
Obser vethe no tes about the high-volt‐
age battery in the Supplement. Yo u
could otherwise failto recognise dan‐
ge rs. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models. If
standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R thest ar ter battery is preser ved.
R the maximum non-operational time appears
in the media displa y.
R the connection toonline services is inter rup‐
te d.
R theAT A (anti-theft alarm sy stem) is not avail‐
able.
R the interior pr otection and tow- aw ay protec‐
tion functions are not available.
R the function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐ Driving and pa
rking 18 5

not be guaranteed
that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R The vehicle's non-operational time must be
ex tended.
R The Battery charge insufficient for standby
mode messa geappears in the media displa y.
% Standby mode is automatically deactivated
when the ignition is switched on.
Ac tivating/deactivating standby mode (park‐
ing up theve hicle)
Re quirements:
R The engine is switched off.
Multimedia sy stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Standby mode. #
Select Yes. Driving and driving saf
ety sy stems Driving sy
stems and your responsibility Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and manoeu‐
vring theve hicle. The driving sy stems are only
aids. They are not a substitute foryo ur attention
to the sur roundings and do not relie ve you of
yo ur responsibility per taining toroad traf fic la w.
The driver is alw aysre sponsible for maintaining
a safe dis tance totheve hicle in front, forve hicle
speed, for braking in good time and forst ay ing
in lane. Pay attention tothe tra ffic conditions at
all times and inter vene when necessa ry. Be
aw are of the limitations rega rding the safe use of
th ese sy stems.
Driving sy stems can neither reduce therisk of
accident if youfa ilto adapt your driving style nor
ove rride the la wsof ph ysics. They cannot alw ays
ta ke into account road, weather or traf fic condi‐
tions. In
fo rm ation on vehicle sensors and cameras 1
Cameras in the outside mir rors
2 Multifunction camera
3 Front camera
4 Ultrasonic sensors
5 Reversing camera 18 6
Driving and pa rking

speeds below
15km/h be fore you ha veleft the
lane in which you are driving. &
WARNING Risk of accident despi teEva‐
si ve Steering Assist
Evasive Steering Assist cann otalw aysre cog‐
nise objects or compl extraf fic situations
clear ly.
Moreo ver,th esteering support pr ovided by
Evasive Steering Assist is not suf ficient to
avo id a collision. #
Alw ays pay careful attention tothe traf‐
fi c situation; do not rely on Ev asive
St eering Assist alone. #
Be prepared tobrake or swer veif nec‐
essar y. #
End the support byactively steering in
non-critical situations. #
Drive at an appropriate speed if there
are pedestrians close tothe path of
yo ur vehicle. Sy
stem limits
Fu ll sy stem per form ance is not available for a
fe w seconds af ter switching on the ignition or
af te r driving off.
The sy stem may be impaired or may not function
in thefo llowing situations:
R In sno w,rain, fog, heavy spr ay, if there is
gl are, in direct sunlight or in greatlyvarying
light conditions.
R Ifth e sensors are dirty, mis ted up, damaged
or co vered.
R Ifth e sensors are impaired due tointer fer‐
ence from other radar sources, e.g. strong
ra dar reflections in multi-s torey car par ks.
R If a loss of tyre pressure or a defective tyre
has been de tected and displ ayed.
R In complex traf fic situations whe reobjects
cannot always be clearly identified.
R If pedestrians or vehicles mo vequickly into
th e sensor de tection range.
R If pede strians are hidden by other objects.
R Ifth e typical outline of a pedestrian cann ot
be distinguished from the bac kground. R
If a pedestrian is not de tected as su ch, e.g.
due tospecial clo thing or other objects.
R On bends with a tight radius.
% The Active Brake Assi stsensors adjust auto‐
matically while a cer tain dis tance is being
driven af terth eve hicle has been delivered.
Ac tive Brake Assi stis una vailable or only
partially available during this teach-in period. Setting
Active Brake Assi st Re
quirements:
R The ignition is switched on.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Active Brake Assist #
Select the desired setting.
The setting is retained when the engine is
next star ted.
Deactivating Active Brake Assi st
% It is recommended that you alw ays lea ve
Ac tive Brake Assi stactivated. Driving and parking
19 5

Sy
stem limits
Pa rking Assist PARKTRONIC does not necessa‐
ri ly take into account thefo llowing obs tacles:
R Obs tacles bel ow the detection range, e.g.
pe rsons, animals or objects.
R Obs tacles ab oveth e de tection range, e.g.
ove rhanging loads, overhangs or loading
ra mp s of lor ries.
R Pedestrians or animals approaching theve hi‐
cle from the side.
R Objects placed next totheve hicle.
Obs tacles on the sides are not shown in thefo l‐
lowing situations, forex ample:
R You park theve hicle and switch off the igni‐
tion.
R You open the doors.
Af ter an ignition cycle, obs tacles must be de tec‐
te d again bydriving past them before a warning
can be issued.
Obser vethe information on vehicle sensors and
cameras; the sy stem otherwise cannot function
properly (/ page186). Ve
hicles with trailer hitch: Parking Assist
PA RKTRONIC is deacti vatedfo rth ere ar zone
when you es tablish an elect rical connection
between your vehicle and a trailer.
Problems with Parking Assist PARKTRONIC 1
Vehicles with 360° Camera
2 Vehicles without 360° Camera
If th ePa rking Assist PARKTRONIC display lights
up redfo r appro ximately 3 seconds then goes
out, and theé symbol appears in the instru‐
ment clus ter,th e sy stem may ha vebeen deacti‐
va ted due tosignal inter fere nce. Start theve hi‐ cle again and
check if Parking Assist
PA RKTRONIC is working at a dif fere nt location.
If th eé symbol appears in the instrument
clus ter and a warning tone sounds, it may be
due toone of thefo llowing causes:
R The sensors are dirty: cleanthe sensors
and obser vethe no tes on care of vehicle
parts (/ page310).
R Parking Assist PARKTRONIC has been
deactivated due toa malfunction: restart
th eve hicle. If the problem persists, consult a
qu alified specialist workshop.
Ac tivating/deactivating Parking Assist
PA RKTRONIC
* NO
TERisk of an accident from objects
at close range Pa
rking Assist PARKTRONIC may not de tect
cer tain objects at close range. #
When pa rking or manoeuvring theve hi‐
cle, pay particular attention toany
objects which are abo veor below the
sensors, e.g. flowe rpots or dr awbars. 216
Driving and pa rking

R
The weather conditions are poor, e.g. heavy
ra in, sno w,fog, storm or spr ay.
R The light conditions are poor, e.g. at night.
R The camera lens is obstructed, dirty or mis‐
ted up.
R If cameras or vehicle components in which
th e cameras are fitted are dama ged. In this
eve nt, ha vethe cameras, their positions and
th eir setting checked at a qualified specialist
wo rkshop.
% Do not use the 360° Camera under such cir‐
cums tances. You could otherwise injure oth‐
ers or collide with objects when parking the
ve hicle.
Fo rte ch nical reasons, thest andard height of the
ve hicle may be altered if theve hicle is car rying a
heavy load and can result in inaccuracies in the
guide lines and in the display of thege nerated
ima ges.
The field of vision and other functions of the
came rasystem may be restricted due toaddi‐
tional attachments on theve hicle (e.g. licence
plate brac ket, bicycle rack ). %
The contrast of the display may be impaired
by abrupt, direct sunlight or by other light
sources, e.g. when driving out of a garage . In
th is case, pay particular attention.
% Have the display repaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use.
See the no tes on cleaning the 360° Camera
(/ page 310).
Calling up the view of the 360° Camera
using reve rsege ar
Re quirements:
R The Auto reversing camera function is activa‐
te d in the multimedia sy stem (/ page 224). #
Shift toreve rsege ar. #
Select the desired view in the multimedia
sy stem (/ page 220). #
If, af ter shifting toreve rsege ar, the image of
th ere ve rsing camera is not shown: switch off
th e ignition, press and hold thec button,
switch on the ignition and engage reve rse
ge ar again. Swit
ching reve rsing camera automatic mode
on/off
The reve rsing camera is only an aid. It is not a
substitute foryo ur attention tothe sur roundings.
The responsibility for safe manoeuvring and
parking remains with you. Make sure that no
persons, animals or objects etc. are in the
manoeuvring range. Pay attention to your sur‐
ro undings and be ready tobrake at all times.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera & parking #
Switch Auto reversing camera on or off. Ac
tive Parking Assist Fu
nction of Active Parking Assist
Ac tive Parking Assist is an elect ronic pa rking
assis tance sy stem, which uses ultrasound with
th e assis tance of there ve rsing camera and 360°
Camera. When you are driving forw ards up to
appr oximately 35 km/h, the sy stem automati‐
cally measures parking spaces on bo thsides of
th eve hicle. 224
Driving and parking

R
Press 7briefly or press and hold.
Calling up applications using buttons 1
% button calls up thete lephone
2 z button calls up navigation
3 | button calls up radio or media
4 y button calls up vehicle functions
5 ß button
Press brief ly: calls up favo urites
Press and hold: adds a favo urite or creates a
new theme #
Alternatively, tap© ontheto uchsc reen.
or #
Press the© button on theTo uch Control
or on theto uchpad.
The home sc reen appears. #
Call up the application (/ page 257). Fu
nctions of LINGU ATRO NIC Wi
th LINGU ATRO NIC, various applications in the
MBUX multimedia sy stem are operable using
vo ice input. LINGU ATRO NIC is operational
appr oximately thirty seconds af terth e ignition is
switched on and is available forth e driver's seat
and front passenger seat.
The following multimedia sy stem applications
can be operated:
R Navigation
R Telephone
R Radio and TV
R Media pla yer
R Messages
R Vehicle functions St
arting LING UATRONIC #
Press 1.
or #
Say "Hello Mercedes". 260
MBUX multimedia sy stem

Information on important sy
stem upda tes Impor
tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Ins tallth ese updates, or else the security of your
multimedia sy stem cann otbe ensured.
A sy stem update consists of thre esteps:
R Downloading or copying of the data required
fo r ins tallation
R Installation of the downloaded sy stem update
R Activation of the downloaded sy stem update
by restarting the sy stem
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
maticall y.
The multimedia sy stem pr ovides a message
when a sy stem update is available.
Yo u ha vethefo llowing selection options:
R Accept and install
The sy stem update will be downloaded in the
bac kground.
R Information In
fo rm ation about the pending sy stem
update is displa yed.
R Later
The sy stem update can be downloaded man‐
ually at a later time.
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the downloaded sy stem update is
re ady for ins tallation, you will be informed of this
af te rth e next ignition cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The elect ric pa rking brake is applied. If all
requirements ha vebeen fulfilled, the down‐
loaded sy stem update is ins talled. The multime‐
dia sy stem cann otbe operated while the down‐
loaded sy stem update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Consult a quali‐
fi ed specialist workshop toresolve the problem. Setting up a
Wi-Fi hotspot Requ
irements:
R Toset up theWi -Fi connection of the mul‐
timedia sy stem with extern al hotspots:
th ere is no communication module ins talled.
R The device tobe connec ted supports at least
one of the types of connection described. 266
MBUX multimedia sy stem

Making an emer
gency call #
Toopen the co ver of SOS button 2, press it
brief ly. #
Press and hold SOS button 3for at least
one second.
If a Mercedes me call is active, an emer gency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me but ton
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem
(/ page 280).
Using thevo ice dialogue sy stem you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cu stomer Centre forge neral
information about theve hicle
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page 283).
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa GSM network is available.
R The contract partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Calling the Mercedes-Benz Cus tomer Centre
af te r automatic accident or breakdown
de tection
Re quirements:
R The vehicle has de tected an accident or
breakdown situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown
situations under cer tain circums tances.
In theeve nt an accident or breakdown is de tec‐
te d, the emer gency guide sho wssafety no tes in
th e multimedia sy stem displa y.
Af terqu itting the emer gency guide displ ayon
th e multimedia sy stem, a prom ptappears asking
whe ther you wish toget support from the
Mercedes-Benz Cus tomer Centre. MBUX multimedia sy
stem 281