transmission MERCEDES-BENZ E-CLASS SALOON 2020 Service Manual

Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Ve
hicles with automatic transmission
Bo th axles on
th e ground Ye
s, max. 50 km at 50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles
Bo th axles on
th e ground Ye
s, max. 50 km at 50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No To
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 327). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted R
the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 330). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. 328
Breakdown assis tance

#
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross weight must not exceed the
permissible gross weight of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 353). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page 331). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 77). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 94). #
Deactivate Active Brake Assi st
( / page 195). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. Breakdown assis
tance 329

*
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 328). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( / page 326). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
When transporting vehicles with Adaptive
Damping Sy stem PLUS, theve hicle/trailer
combination may begin torock andstart to
skid. #
Load theve hicle cor rectly onto the
transpo rter. #
Secure theve hicle on all four wheels
with suitable tensioning stra ps. #
Do not exceed the maximum permissi‐
ble speed of 60 km/h when transport‐
ing. *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading. 330
Breakdown assis tance

4MATIC
vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location The
towing eye is located in thestow age space
under the boot floor. Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe
to wing eye. Fasten theto w bar tothe trailer
hitch.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. Breakdown assis
tance 331

To
w starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amperage,
the electric line could be overloa‐
ded.
This could result in a fire. #
Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage. *
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems may be
damaged byincor rect fuses, or their func‐
tionality may be significant lyimpaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses mu
stbe replaced with fuses of the
same rating, which you can recognise bythe col‐
our and fuse rating. The fuse ratings and fu rther
information tobe obser ved can be found in the
fuse assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e boot (/ page 334). *
NO
TEDama geor malfunctions caused
by moisture Moisture may cause dama
getothe electrical
sy stem or cause it tomalfunction. #
When the fuse box is open, make sure
th at no moisture can enter the fuse
box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor‐
re ctly on the fuse box. If
th e newly inser ted fuse also blo ws, ha vethe
cause traced and rectified at a qualified special‐
ist workshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away.
R All electrical consumers are switched off.
R The ignition is switched off.
The electrical fuses are located in various fuse
bo xes:
R Fuse box in the engine compartment on the
driver's side (/ page 333)332
Breakdown assis tance

4
Folding chock
5 Ratchet for jack Preparing
theve hicle for a wheel change Re
quirements:
R The requ ired tyre-change tool kit is available.
If yo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a qualified specialist
wo rkshop tofind out about suitable tools.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Apply the electric parking brake manually. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with automatic transmission:
shift into position j. #
Vehicles with le vel control sy stem: setthe
normal vehicle le vel (/ page 212). #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Place choc ks orother suitable items under
th e front and rear of the wheel that is diago‐
nally opposite the wheel you wish tochange. #
Remo vethe hub caps if necessary
(/ page 345). #
Raise theve hicle (/ page 345). Re
moving and fitting hub caps Re
quirements:
R The vehicle is prepared for a wheel change
(/ page 345).
Pla stic hub cap #
Toremo ve:turn the cent recover of the hub
cap anti-clockwise and remo vethe hub cap. #
Tofit: make sure that the cent recover of the
hub cap is turned anti-clockwise. #
Position the hub cap and turn the cent re
co ver clockwise until the hub cap engages
ph ysically and audibly. Aluminium hub cap
#
Toremo ve:position soc ket2 from the tyre-
ch ange tool kit on hub cap 1. #
Position wheel spanner 3on soc ket2. #
Using wheel spanner 3, turn hub cap1
anti-clo ckwise and remo veit. #
Tofit: follow the instructions abo vein
re ve rse order.
% Specified tightening torq ue: 25 Nm. Ra
ising theve hicle when changing a wheel Re
quirements: Wheels and tyres
345

#
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior aerial. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if
th e instructions for ins tallation and use of
two-w ayradios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved aerial positions. 1
Front roof area
2 Rear roof area
3 Rear wings
4 Boot lid
On vehicles with a panoramic sliding sunroof, fit‐
ting an ae rial to the front or rear roof area is not
permitted. On
there ar wings, it is recommended that you
fi t th e aerial on the side of theve hicle closest to
th e cent reofthero ad.
Use Tech nical Specification ISO/TS 21609 (Road
Ve hicles – "EMCs for ins tallation of af term arket
ra dio frequency transmitting equipment") when
re trofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has fittings for two-w ayradio
equipment, use the po wer supp lyand aerial con‐
nec tors prov ided in the pre-ins tallation. Obser ve
th e manufacturer's supplements when fitting.
Tw o-w ayradio transmission output
The maximum transmission output (PEAK) at the
base of the aerial must not exceed theva lues in
th efo llowing table. 352
Tech nical da ta

Fr
equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 - 54 MHz 10
0 W
4 m frequency band
74 - 88 MHz 30 W
2 m frequency band
14 4 - 174 MHz 50 W
Te rrestrial Trunked
Ra dio (TETRA)
380 - 460 MHz 10 W
70 cm frequency
band
420 - 450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 W The
following can be used in theve hicle without
re strictions:
R two-w ayradios with a maximum transmission
output of up to100 mW
R RF transmitters with transmitter frequencies
in the 380 - 410 MHz frequency band and a
maximum transmission output of up to2 W
(trunked radio sy stem/T etra)
R mobile phones (2G/3G/4G)
There are no restrictions when positioning the
aerial on the outside of theve hicle for some
wa vebands.
R Terrestrial Trunked Radio (TETRA)
R 70 cm frequency band
R 2G/3G/4G Ra
dio ope rating permits forve hicle comp o‐
nents
Manufacturer information about wireless vehicle
components can be found using theke y phrase
"Radio operating permits" in the Digital Owner's Manual in
theve hicle, on the internet and in the
app. Ve
hicle identification plate, VIN and engine
number overview
Ve hicle identification plate Te
ch nical da ta353

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 V
battery may dischar geand it will then be possible tostart theve hicle only with the aid of a second battery
(s ta rting assis tance).
ï Operation only possible in
transmission position P *
The ball neck will not swivel because transmission position h,kor neutral iis selected. #
Dep ress the brake pedal. #
Enga gepark position j.
ï
Trailer coupling extending… *T
he ball neck will retract/ extend.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear. Display messages and
warning/indicator lamps 37 9

Display messages
Possible causes/consequences and M
MSolutions #
Shift the transmission topark position jwhile theve hicle is stationar y.
Apply brake to deselect
Park (P) position *
Yo u ha veattem ptedto shift the transmission out of park position jand into ano ther transmission position. #
Depress the brake pedal. #
Select transmission position h,kor neutral i.
To shift out of P or N,
depress brake and start
engine *
Yo u ha veattem ptedto shift the transmission out of park position jor neutral iand into ano ther transmission
position. #
Depress the brake pedal. #
Start the engine. #
Change the transmission position.
Apply brake to select D or R *
You ha veattem ptedto select transmission position hork. #
Depress the brake pedal. #
Select transmission position hork.
Apply brake to select R *
You ha veattem ptedto select transmission position k. #
Depress the brake pedal. #
Select transmission position k.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and transmission position h,kor neutral iis selected. #
Select park position jwhen switching off theve hicle. Display messages and
warning/indicator lamps 387