adblue MERCEDES-BENZ E-CLASS SALOON 2020 Owners Manual

#
Insert the fuel filler cap from abo veinto
brac ket2. #
Comp lete ly inse rtthe pump nozzle into the
ta nk filler nec k,hook in place and refuel. #
Only fill th e fuel tank until the pump nozzle
switches off.
% Vehicles with a diesel engine: theta nk
fi ller neck is designed forre fuelling at diesel
fi lling pumps.
% Vehicles with a diesel engine: whenthe
fuel tank is compl etely em pty, top up with at
least 5 litres of diesel.
% Vehicles with a diesel engine: use afiller
neck with a lar gediame terfo rve hicles with
a diesel engine when topping up fuel from a
fuel can. Otherwise, thefiller neck cannot
slide into theta nk. #
Replace the cap on thefiller neck and turn
clockwise until it engages audibl y.#
Close fuel filler flap 1.
% Close the fuel filler flap before locking the
ve hicle. Ad
Blue ®
(vehicles with a diesel engine on ly) Note
s onrefilling AdBlue ®
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion proper ly, only use AdBlue ®
in accordance
wi th ISO 222 41 .
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only fill the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once. Obser
vethe no tes on operating fluids
(/ page 355).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip. 176
Driving and pa rking

To
pping up AdBlue ®
* NOTEEngine dama gedue toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill con tainer. #
Avoid car rying AdBlue ®
re fill con tainers
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked. The
following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ irestopping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up AdBlue ®
immediately.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level
will lead tolimited per form ance af terthe
re maining dis tance displ ayed has been
driven. Top up AdBlue ®
immediately.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low
Ad Blue ®
leve l will lead tolimited per form‐
ance from the speed displa yed. Af terthe
re maining dis tance displ ayed has been cov‐
ered, it will no longer be possible tostart the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no lon gerst art the
engine. Top up with at least the amount of Ad
Blue ®
displ ayed. Switch on the ignition
and waitfor appro ximately 60 seconds. Start
th e engine.
Yo u can see theAd Blue ®
ra nge and le vel in the
Service menu in the multifunction displa y.
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Driving and pa
rking 17 7

Opening
theAd Blue ®
filler cap #
Press on the back area of fuel filler flap 1. #
Turn AdBlue ®
filler cap 2anti-clockwise and
re mo veit.
% You can also store theAd Blue ®
filler cap in
th e fuel filler cap holder in the fuel filler flap
hin gearm. To
pping up AdBlue ® #
Screw onthefast ener of AdBlue ®
re fill canis‐
te r2. #
Screw disposable hose 1onto the opening
of Ad Blue ®
re fill canis ter2 until hand-tight. #
Screw disposable hose 1onto thefiller
neck of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter2.
The filling process stops when theAd Blue ®
ta nk is compl etely full.
Ad Blue ®
re fill canis ter2 can be remo ved
when it has been only partially em ptied. #
Unscr ew and close disposable hose 1and
Ad Blue ®
re fill canis ter2 inreve rse order. #
Replace theAd Blue ®
filler cap and turn it
clockwise. #
Close the fuel filler flap. #
Swit chon the ignition for at least 60 sec‐
onds.
% Ifth eve hicle could not be star ted as the
Ad Blue ®
tan kwa s em pty, it can take up to
60 seconds forth ere fill to be de tected. #
Start theve hicle.
% Avoid storing AdBlue ®
re fill con tainers per‐
manently in theve hicle. 17 8
Driving and pa rking

+
ENVIRONMENTAL
NOTEEnvironmental
pollution caused byenvironmen tally ir re‐
sponsible disposal #
Dispose of operating fluids in an envi‐
ro nmentally responsible manner. Operating
fluids include thefo llowing:
R fuels
R DeNOx agent AdBlue ®
forex haust gas af ter‐
treatment
R lubri cants
R coolant
R brake fluid
R windsc reen washer fluid
R climate cont rol sy stem refrigerant
Only use products app rove dby Mercedes-Benz.
Damage caused bythe use of products that ha ve
not been appr oved is not co veredby the
Mercedes-Benz warranty or goodwill gestures.
The operating fluids appr ovedby Mercedes-Benz
can be identified bythefo llowing insc ript ions on
th e conta iner: R
MB- Freigabe (e.g. MB-Fr eigabe 229.51 )
R MB-Appr oval (e.g. MB-App rova l 229.51)
Fu rther information on appr oved operating flu‐
ids:
R inthe Mercedes-Benz Specifications for
Operating Fluids byentering the designation
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo App
R at a qualified specialist workshop &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fuelling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. 356
Tech nical da ta

Ad
Blue ® Note
s onAdBlue ®
Obser vethe no tes on operating fluids
(/ page 355).
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no AdBlue ®
or one that does not comply with the specifica‐
tions of these operating instructions.
* NO
TEMalfunctions due tothe dilution of
Ad Blue ®
or the use of additive-enhanced
Ad Blue ® The function of
the NOx exhaust gas af ter‐
treatment can be impaire dby the use of
unsuitable denoxification agents. #
Only use AdBlue ®
in accordance wi th
ISO 222 41 . #
Do not dilu teAd Blue ®
wi th wate r. #
Do not use additive-enhanced AdBlue ®
. *
NO
TEDama geand malfunctions due to
impurities in AdBlue ® Consequences of impu
rities in AdBlue ®
:
R increased emission values
R damage tothe catalytic con verter
R NOx exhaust gas af tertre atment malfunc‐
tions #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidues cr ystallise af ter a period of
time, and contamina tethe sur faces wi thwhich
th ey come into contact. Clean the dirty sur faces
wi th wate r as soon as possible.
When you open theAd Blue ®
tan k,small
amounts of ammonia vapour may escape. Do
not inhale any ammonia vapours that may be
re leased. Only fill th eAd Blue ®
tank in well-venti‐
lated areas. Ad
Blue ®
filling capacity and consum ption Model
Total capacity
All models 23.5 litres Ad
Blue ®
consu mption
The average AdBlue ®
consu mption is between
1% and 5% of fuel consumption. Li kefuel con‐
sum ption, AdBlue ®
consu mption is highly
dependent upon driving style and operating con‐
ditions. Forth is reason, your vehicle's actual
consum ption figures under da y-to -day operating
conditions may di ffer from the consum ption fig‐
ures calculated. The frequency at which you will
ha ve to to p up AdBlue ®
will also vary. Ha vethe
Ad Blue ®
supply checked at a qualified specialist
wo rkshop before making journe ysoutside of
Europe. Before a longer stay outside of Europe,
consult a qualified specialist workshop.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can 360
Tech nical da ta

Display messages
Possible causes/consequences and M
MSolutions #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the tyre pressure (/ page 336) andthe tyres. #
When the tyre pressure is cor rect, restart the tyre pressure loss warning sy stem (/ page 339).
Check tyre pressures then
restart Run Flat Indicator *T
he tyre pressure loss warning sy stem generated a displ aymessa geand has not been restar ted since. #
When the tyre pressure is cor rect, restart the tyre pressure loss warning sy stem (/ page 339).
Run Flat Indicator inopera-
tive *T
he tyre pressure loss warning sy stem is malfunctioning. #
Consult a qualified specialist workshop. Exhaust
gas af tertre atment Display messages
Possible causes/consequences and M MSolutions
Ø Refill AdBlue See Owner’s
Manual *
The AdBlue ®
leve l has fallen into there ser verange. #
Top up AdBlue ®
immediately (/ page 177). 41 8
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Ø Top up AdBlue Emergency
op. in XXX miles See Own-
er's Manual *
The low AdBlue ®
leve l will lead tolimited per form ance af terth ere maining dis tance displ ayed has been co vered. #
Top up AdBlue ®
immediately (/ page 177).
Ø
XX,X l Top up AdBlue Emer.
op.: max. XXX km/h Start
not poss. in XXX km *
The low AdBlue ®
leve l will lead tolimited per form ance from the speed displa yed.
Af terth ere maining dis tance displ ayed has been co vered, it will no longer be possible tostart the engine. #
Add at least the amount of AdBlue ®
displ ayed (/ page177).
Ø XX,X l Top up AdBlue
Switch on ignition, wait 60
sec. or eng. start not poss. *
The AdBlue ®
tank is em pty. Yo u can no lon gerst art the engine. #
Add at least the amount of AdBlue ®
displ ayed (/ page177). #
Switch on the ignition and waitfor appro ximately 60 seconds. #
Start the engine. Display messages and
warning/indicator lamps 419

Display messages
Possible causes/consequences and M
MSolutions
¯ AdBlue system fault See
Owner's Manual *
The AdBlue ®
sy stem is malfunctioning. #
Consult a qualified specialist workshop immediatel y.
¯
AdBlue system fault Emer-
gency op. in XXX miles See
Owner's Manual *
The AdBlue ®
sy stem is malfunctioning. Performance will be reduced once there maining dis tance displ ayed has
been co vered. #
Consult a qualified specialist workshop immediatel y.
¯
AdBlue system fault Emer.
op.: max. XXX km/h Start
not poss. in XXX km *
Po we rre striction due totheAd Blue ®
sy stem fault. Af terth e dis tance displ ayed has been co vered, it will no longer
be possible tostart the engine. #
Consult a qualified specialist workshop immediatel y.420
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
¯ AdBlue system fault Engine
start not possible *
The AdBlue ®
sy stem is malfunctioning. You can no lon gerst art the engine. #
Consult a qualified specialist workshop immediatel y. Engine oil
Display messages
Possible causes/consequences and M MSolutions
5 Check eng. oil lev. when
next refuelling *T
he engine oil le vel has dropped tothe minimum le vel.
* NO
TEEngine dama gecaused bydriving with insuf ficient engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Check the engine oil le vel when next refuelling.
To p up the engine oil (/ page 304).
No tes on engine oil (/ page 361). Display messages and
warning/indicator lamps 421

Ac
tive Se rvice Sy stem PLUS
see AS SYST PLUS
Ac tive Speed Limit Assi st....................... 204
Display ................................................ 204
Fu nction .............................................. 204
Ac tive Steering Assist ............................ .206
Ac tivating/deactivating ...................... .208
Ac tive Emergency Stop Assist .............2 08
Fu nction .............................................. 206
Sy stem limits ....................................... 206
Ac tive Traf fic Jam Assist
Ac tivating/deactivating ...................... .209
Fu nction .............................................. 209
Ad aptive brake lights ..............................19 6
Ad aptive cruise control
see Active Dis tance Assi stDISTRONIC
Ad aptive Highbeam Assist
Fu nction ............................................... 131
Switching on/off ................................. 13 2
Ad aptive Highbeam Assist Plus
Fu nction .............................................. 13 2
Switching on/off ................................. 13 4Ad
Blue ®
.................................................... 360
Ad ditives .............................................3 60
Capacity .............................................. 360
No tes ................................................... 176
Purity ................................................... 360
To pping up ...........................................1 77
Ad ditional door lo ck.................................. 74
Ad diti ves.................................................. 361
Ad Blue ®
............................................... 360
Engine oil ............................................. 361
Fu el ..................................................... 358
Ad diti ves (AdBlue ®
)
see AdBlue ®
Ad diti ves (engine oil)
see Additives
Ad diti ves (fuel)
see Fuel
ADS PLUS damping sy stem
see AIR BODY CONTROL
Ad versewe ather light ............................ .131
Af ter-sales service centre
see ASS YST PLUS AIR
BODY CONT ROL................................ .211
Setting ................................................. 212
Suspension .......................................... 211
Air conditioning menu Calling up ............................................ 14 4
Air distribution Setting ................................................ .143
Setting (MBUX multimedia sy stem) ..... 14 5
Air freshener sy stem
see Frag rance sy stem
Air inlet see Air-water duct
Air pressure see Tyre pressure
Air suspension see AIR BODY CONTROL
Air vents ................................................... 15 2
Ad justing (front) .................................. 15 2
Ad justing (rear) .................................... 15 3
Glo vebox .............................................1 53
Air vents
see Air vents 440
Index