phone MERCEDES-BENZ E-CLASS SALOON 2020 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps ........................ .10
Overhead contro l panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16Digital Owner's Manual
.............................18
Calling up the Digital Owner's Manual ..........18 Genera
l notes............................................. 20
Pr otection of the environment ......................20
Ta ke -ba ckof end-of-life vehicles ...................20
Mercedes-Benz GenuineParts ....................... 21
Owner's Manual ...........................................22
Operating saf ety .......................................... .22
Declaration of conformity ............................. 24
Diagno stics connection ................................ 29
Qualified specialist workshop ....................... 29
Ve hicle registration ....................................... 30
Cor rect use of theve hicle ............................30 Information on
the REA CHregulation ........... 30
No tesfo r persons with electronic medi‐
cal aids ......................................................... 31
Implied warranty .......................................... .31
QR code forre scue card ...............................31
Data storage .................................................31
Copyright ...................................................... 34 Occupant saf
ety......................................... 35
Re stra int sy stem ...........................................35
Seat belts ..................................................... 37
Airbags .......................................................... 41
PRE-SAFE ®
sy stem ....................................... 49
Safely transporting children in theve hi‐
cle ................................................................50
No tes on pets in theve hicle .........................69 Opening and closing
.................................. 71
Ke y ................................................................ 71
Doo rs............................................................ 74
Boot .............................................................. 79
Side windo ws............................................... 84
Sliding sunroof .............................................. 87
Ro ller sunblinds ............................................ 92 Anti-
theft pr otection .....................................93 Seats and
stowing ..................................... 96
No tes on the cor rect driver's seat posi‐
tion ............................................................... 96
Seats ............................................................ 97
St eering wheel ............................................ 106
Easy entry and exitfeature ........................ .108
Memory function ........................................ 109
St ow age areas ............................................ .111
Soc kets ....................................................... 121
Wi reless charging of the mobile phone
and connection with theex terior aerial ...... 12 2
Fitting and removing thefloor mats ............ 124 Light and sight
......................................... 12 6
Exterior lighting .......................................... 12 6
Interior lighting ........................................... 13 5
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 13 6
Mir rors ........................................................ 13 8
Area pe rmeable toradio waves on the
windscreen .................................................. 141
Infrared-reflective windscreen function ...... 14 22
Contents

Climate control
........................................ 14 3
Overview of climate contro l systems ..........1 43
Operating the climate control sy stem ......... 14 4 Driving and pa
rking ................................. 15 4
Driving ........................................................ 154
DY NA MIC SELECT switch ............................1 66
Au tomatic transmission .............................. 16 8
Fu nction of the 4MATIC .............................. 172
Re fuelling .................................................... 173
Pa rking ...................................................... .179
Driving and driving saf ety sy stems .............1 86
Tr ailer hit ch................................................ 239
Bicycle rack function .................................. 24 4
Ve hicle towing instructions ........................ .246 Instrument display and on-board
comp
uter.................................................. 248
No tes on the instrument display and on-
board computer .......................................... 24 8
Instrument display overview ...................... .249
Overview of the buttons on thesteering
wheel ..........................................................2 50
Operating the on-board computer .............. 250 Overview of displa
yson the multifunc‐
tion display .................................................2 52
Head-up Displ ay......................................... 252 MBUX multimedia sy
stem ...................... 255
Overview and operation .............................. 255
Sy stem settings .......................................... 265
Na vigation .................................................. 268
Te lephone .................................................. .275
Mercedes me and apps .............................. 278
Mercedes-Benz emer gency call sy stem ...... 287
Ra dio, media & TV...................................... 291
Sound settings ............................................ 297 Main
tenance and care ............................. 299
ASS YST PLUS service inter val display ........ 299
Engine compartment .................................. 300
Cleaning and care ...................................... .307 Breakdown assistance
.............................314
Emergency .................................................. 314
Flat tyre ...................................................... 316
Battery (vehicle) ........................................ .322 To
w- starting or towing away ....................... 327
Electrical fuses ........................................... 332 Wheels and tyres
..................................... 335
No tes on noise or unusual handling char‐
acteristics .................................................. .335
No tes on regular lyinspecting wheels and
tyres .......................................................... .335
No tes on snow chains ................................ 335
Ty re pressure .............................................. 336
Wheel change ............................................ .340
Emergency spa rewheel .............................. 350 Te
ch nical data .......................................... 351
No tes on tech nical da ta.............................. 351
On-board electronics .................................. 351
Ra dio operating permits forve hicle com‐
ponents ...................................................... 353
Ve hicle identification plate, VIN and
engine number overview ............................ 353
Operating fluids .......................................... 355
Ve hicle data ................................................ 364
Tr ailer hit ch................................................ 366 Contents
3

Control unit
for co nvenience central locking
sy stem
Marquardt GmbH, Schloßstraße 16,78 604 Rie‐
th eim, Germany
Leopold Kostal GmbH & Co. KG, Hauert 11 ,
44 227 Dortmund, Germany
Continental Automotive GmbH, Siemens‐
st ra ße 12, 93055 Regensbu rg, Germany
Antenna modules
Hirschmann Car Communication GmbH,
St utt garter Straße 45-51 ,72 654 Nec kartenzlin‐
ge n, Ge rmany
Ka thre in Au tomotive GmbH & Co. KG,Rö mer‐
ri ng 1,3113 7 Hildesheim, Germany
Door handles with near-field communication
functions
Huf Hülsbeck & Für stGmbH & Co. KG,St eeger
St raße 17, 425 51Velbert, Germany
Garage door openers
GenteX Corporation, 600 Nor thCen tennial
St reet, Zeeland MI 49464, USA Interior monitoring
radar
META Sy stems, Via Galimbe rti 9, 42 124Re ggio
Emilia, Italy
Ra dar senso rs
Au toliv Electronics ASP Inc., 26545 American
Drive, Southfield, MI 48034, USA
ADC Automotive Dis tance Control Sy stems
GmbH, Peter-Dornie r-Straße 10, 88 131 Lindau,
Germany
Ro bert Bosch GmbH, Daimler stra ße 6,
71 229 Leonberg, Germany
Mobile communication and telematics
Harman Bec kerAu tomotive Sy stems GmbH,
Po stfach 2260,76303 Karlsbad, Germany
Pa nasonic Automotive & Industrial Sy stems
Europe GmbH, Robert-Bosch-Straße 27-29,
63225 Langen, Ge rmany
Mitsubishi Elect ric Co rporation, 2-3-33 Miwa,
Sanda-City, 669-15 13Hyogo, Japan Wire
less headphones
Harman Bec kerAu tomotive Sy stems GmbH,
Po stfach 2260,76303 Karlsbad, Germany
General remo tecont rol
Ru wido Austria GmbH, Köstendor ferSt raße 8,
5202 Neumarkt, Austria
Va leo, 43 rue Ba yen, 75 017Pa ris – France
Hea ter boos ter function remo tecont rol
Digades GmbH, Äußere Weber stra ße 20,
02 763 Zittau, Germany
Wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, cars from Mercedes-Benz make
use of thefo llowing automotive radio applica‐
tions: General no
tes25

Wire
less applications in theve hicle Te
ch nology Frequency rang eT ransmission output/magnetic field
st re ngth
Con venience central lo cking sy stem 20 kHz (9–90 kHz)≤ 72dBμA/m at 10 m
Wi reless po wer transmission 105 kHz (90–1 19kHz) ≤ 42 dBμA/m at10 m
Con venience central lo cking sy stem
Wi reless po wer transmission 12
5 kHz (1 19–135 kHz)≤ 42 dBμA/m at10 m
Near-field communication 13.553–13.567 MHz ≤ 42 dBμA/m at10 m
Con venience central lo cking sy stem, garage
door opener, tyre pressure monitoring sy stem 433 MHz (433.05–434.79 MHz)≤
10mW e.r.p.
Heater boos ter function remo tecontrol, garage
door opener 868 MHz (868.0–868.6 MHz
)≤25 mW e.r.p.
Heater boos ter function remo tecontrol, garage
door opener 869 MHz (868.7–869.2 MHz
)≤25 mW e.r.p.
Blue tooth ®
, Kleer, RLAN, general remo tecon‐
trols, wi reless headphones 2.4 GHz ISM band (2400–2483.5 MHz
)≤100 mW e.i.r.p.
Interior monitoring radar, RLAN 5.8 GHz UNII-3 (5725–58 75MHz) ≤ 25 mW e.i.r.p.26
General no tes

driving (driver assis
tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment
functions, which are also made possible byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating status of sy stem components (e.g.
fi ll le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, longitudinal accel‐
eration, lateral acceleration, display of fas‐
te ned seat belts)
R malfunctions or faults in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage R
system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is
te mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include, forex ample, repair services,
maintenance processes, warranty claims and
qu ality assurance measures. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle, assist in
finding faults and impr oving quality and
are transmitted tothe manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. a smartphone, USB flash 32
General no tes

drive or MP3 pla
yer). If this data is stored in the
ve hicle, you can dele teit at any time. This data
is sent tothird parties only at your requ est, par‐
ticularly when you use online services in accord‐
ance with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
tai n information is simultaneously trans ferred to
yo ur smartphone. Depending on
the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of
fur ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones). Online functions can be used via
the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders.
Manu factu rer's se rvices
Re garding online services of the manufacturer,
th e individual functions are described bythe
manufacturer in a suita ble place (e.g. Owner's
Manual, website of the manufacturer) along with
th ere leva nt da taprotection information. Per‐
sonal data may be used forth e pr ovision of
online services. Data is exchanged via a secure
connection, e.g. the manufacturer's designated
IT sy stems. Personal data is collected, pro‐
cessed and used via the pr ovision of services
exc lusively on the basis of legal permissions or
with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services. General no
tes33

To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must
obser vethefo llowing information in particular:
R Before starting your journe y,adjust your seat
co rrectly; the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 96).
R Only hold thesteering wheel bythesteering
wheel rim. This allows the airbag tobe fully
deplo yed.
R Alw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R Alw ayske ep your feet on thefloor. Do not
put your feet on the cockpit, forex ample.
Yo ur feet may otherwise be in the deploy‐
ment area of the airbag.
R Ifch ildren are tra velling in theve hicle,
obser vethe additional no tes (/ page51). R
Alw aysstow and secure objects cor rectl y.
Objects in theve hicle interior may pr event an
airbag from functioning cor rectly. Each vehicle
occupant must alw ays make sure of thefo llow‐
ing in particular:
R There are no people, animals or objects
between theve hicle occupants and an air‐
bag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, attached totheve hicle within the
deployment area of an airbag, e.g. on the
cockpit, on the door, on the side window or
on the side wall trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deploy‐
ment area of an airbag. Alw ays comply with
th e accessory manufacturer's ins tallation instructions and, in particular,
the no tes on
suitable places for ins tallation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifi‐
cations tothe co ver of an airbag
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not af fix objects toit. The ins
tallation location of an airbag is identified
by the AIRB AGsymbol (/ page41). Occupant saf
ety43

#
Insert the new battery into battery compart‐
ment 3. Obser vethe positive pole marking
in the battery compartment and on the bat‐
te ry when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Problems with
thekey Yo
u can no lon ger lo ckor unlock theve hicle
Po ssible causes:
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). #
Use the emer gency keyto lock or unlock
(/ page 72). #
Have theke ych ecked at a qualified specialist
wo rkshop. There is inter
fere nce from a po werful radio
signal source
The key function is impaired by,fo rex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (No tebooks, Tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is a suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce.
Yo u ha velost a key #
Have theke y deacti vated at a qualified spe‐
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. &
WARNING Risk of inju ryto persons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil‐
dren, unat tended in theve hicle. #
Ifth ere are persons in theve hicle, do
not activate the additional door loc k. The additional door lock is automatically activa‐
te d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO. 74
Opening and closing

R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with a Digital
Ve hicle Keyst icker Requ
irements:
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function
R a Digital Vehicle Keyst icke r is present
% Affix th e Digital Vehicle Keyst icke rto yo ur
smartphone; see the Supplement.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC antenna in the door handle
is deactivated. #
Pull the door handle.
The NFC antenna is activated. #
Touch the door handle on the driver's door in
th e area where NFC antenna 1is located
with the part of the Digital Vehicle Key
st icke r where the NFC transmit ter is located.
The vehicle is loc ked or unloc ked alternately. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. 76
Opening and closing

#
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing process has
been comple ted.
% Further information on con venience closing
(/ page 86).
If yo u open the boot lid from outside, the boot lid
is automatically unloc ked. Problems with KEYLESS-GO
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO.
Po ssible causes:
R The key functions ha vebeen deactivated.
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Activate theke y functions (/ page72). #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). #
Use the emer gency keyto lock or unlock
(/ page 78). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop.
There is inter fere nce from a po werful radio
signal source
The KEYLESS-GO function is impaired by,for
ex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (No tebooks, Tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or auto‐
matic bar riers #
Make sure that there is a suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. Opening and closing
77