wheel MERCEDES-BENZ E-CLASS SALOON 2020 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps ........................ .10
Overhead contro l panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16Digital Owner's Manual
.............................18
Calling up the Digital Owner's Manual ..........18 Genera
l notes............................................. 20
Pr otection of the environment ......................20
Ta ke -ba ckof end-of-life vehicles ...................20
Mercedes-Benz GenuineParts ....................... 21
Owner's Manual ...........................................22
Operating saf ety .......................................... .22
Declaration of conformity ............................. 24
Diagno stics connection ................................ 29
Qualified specialist workshop ....................... 29
Ve hicle registration ....................................... 30
Cor rect use of theve hicle ............................30 Information on
the REA CHregulation ........... 30
No tesfo r persons with electronic medi‐
cal aids ......................................................... 31
Implied warranty .......................................... .31
QR code forre scue card ...............................31
Data storage .................................................31
Copyright ...................................................... 34 Occupant saf
ety......................................... 35
Re stra int sy stem ...........................................35
Seat belts ..................................................... 37
Airbags .......................................................... 41
PRE-SAFE ®
sy stem ....................................... 49
Safely transporting children in theve hi‐
cle ................................................................50
No tes on pets in theve hicle .........................69 Opening and closing
.................................. 71
Ke y ................................................................ 71
Doo rs............................................................ 74
Boot .............................................................. 79
Side windo ws............................................... 84
Sliding sunroof .............................................. 87
Ro ller sunblinds ............................................ 92 Anti-
theft pr otection .....................................93 Seats and
stowing ..................................... 96
No tes on the cor rect driver's seat posi‐
tion ............................................................... 96
Seats ............................................................ 97
St eering wheel ............................................ 106
Easy entry and exitfeature ........................ .108
Memory function ........................................ 109
St ow age areas ............................................ .111
Soc kets ....................................................... 121
Wi reless charging of the mobile phone
and connection with theex terior aerial ...... 12 2
Fitting and removing thefloor mats ............ 124 Light and sight
......................................... 12 6
Exterior lighting .......................................... 12 6
Interior lighting ........................................... 13 5
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 13 6
Mir rors ........................................................ 13 8
Area pe rmeable toradio waves on the
windscreen .................................................. 141
Infrared-reflective windscreen function ...... 14 22
Contents

Climate control
........................................ 14 3
Overview of climate contro l systems ..........1 43
Operating the climate control sy stem ......... 14 4 Driving and pa
rking ................................. 15 4
Driving ........................................................ 154
DY NA MIC SELECT switch ............................1 66
Au tomatic transmission .............................. 16 8
Fu nction of the 4MATIC .............................. 172
Re fuelling .................................................... 173
Pa rking ...................................................... .179
Driving and driving saf ety sy stems .............1 86
Tr ailer hit ch................................................ 239
Bicycle rack function .................................. 24 4
Ve hicle towing instructions ........................ .246 Instrument display and on-board
comp
uter.................................................. 248
No tes on the instrument display and on-
board computer .......................................... 24 8
Instrument display overview ...................... .249
Overview of the buttons on thesteering
wheel ..........................................................2 50
Operating the on-board computer .............. 250 Overview of displa
yson the multifunc‐
tion display .................................................2 52
Head-up Displ ay......................................... 252 MBUX multimedia sy
stem ...................... 255
Overview and operation .............................. 255
Sy stem settings .......................................... 265
Na vigation .................................................. 268
Te lephone .................................................. .275
Mercedes me and apps .............................. 278
Mercedes-Benz emer gency call sy stem ...... 287
Ra dio, media & TV...................................... 291
Sound settings ............................................ 297 Main
tenance and care ............................. 299
ASS YST PLUS service inter val display ........ 299
Engine compartment .................................. 300
Cleaning and care ...................................... .307 Breakdown assistance
.............................314
Emergency .................................................. 314
Flat tyre ...................................................... 316
Battery (vehicle) ........................................ .322 To
w- starting or towing away ....................... 327
Electrical fuses ........................................... 332 Wheels and tyres
..................................... 335
No tes on noise or unusual handling char‐
acteristics .................................................. .335
No tes on regular lyinspecting wheels and
tyres .......................................................... .335
No tes on snow chains ................................ 335
Ty re pressure .............................................. 336
Wheel change ............................................ .340
Emergency spa rewheel .............................. 350 Te
ch nical data .......................................... 351
No tes on tech nical da ta.............................. 351
On-board electronics .................................. 351
Ra dio operating permits forve hicle com‐
ponents ...................................................... 353
Ve hicle identification plate, VIN and
engine number overview ............................ 353
Operating fluids .......................................... 355
Ve hicle data ................................................ 364
Tr ailer hit ch................................................ 366 Contents
3

1
Steering wheel gearshift paddles →
17 0
2 Combination swit ch →
12 8
3 Instrument display →
24 9
4 DIRECT SELECT le ver →
16 8
5 Media display →
255
6 Start/ stop button →
15 5
7 Calls up MBUX multimedia sy stem applica‐
tions →
258
8 Climate control sy stems →
14 4
9 Glovecompa rtment →
11 3
A Haza rdwa rning light sy stem →
12 8
B Stow age compartment →
11 3
C Touchpad →
258
D Controller forvo lume and switching sound
on/off →
255
E Swit ches the MBUX multimedia sy stem
on/off →
255
F Rear-window roller sunblind →
92 G
ECO start/ stop function →
16 4
H Active Parking Assist →
226
I Sets theve hicle le vel →
212
J DYNA MIC SELECT switch →
167
K PASSENGER AIR BAG indicator lamps →
46
L Control panel forth e MBUX multimedia sys‐
tem →
250
M Adjusts thesteering wheel mechanically →
106
N Adjusts thesteering wheel electrically →
107
Switches thesteering wheel heater on/off →
107
O Control panel:
On-board co mputer →
250
Cruise cont rol or variable limiter →
197
Ac tive Dis tance Assi stDISTRONIC →
202
P Diagno stics connection →
29
Q Opens the bonn et →
301 At
aglance – Cockpit 7

Mercedes-Benz GenuineParts
+ ENVIRONMENTAL
NOTEEnvironmental
dama gecaused bynot using recycled
re conditioned components Mercedes‑Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes‑Benz AG.*
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors R
door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console
R late ra lro of frame #
Do not ins tall accessory parts such as
audio sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ries retrofitted at a quali‐
fi ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal qualit y.Only use tyres, wheels
and accessories that ha vebeen specifically
appr ovedfo ryo ur vehicle model. Mercedes-Benz
tests original parts and con ver‐
sion parts and accessories that ha vebeen spe‐
cifically appr ovedfo ryo ur vehicle model forth eir
re liability, saf ety and suitabilit y.Despite ongoing
ma rket resear ch, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility forth e use of such
parts in Mercedes-Benz vehicles, even if they
ha ve been of ficially appr oved or independently
appr ovedby ate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All Mercedes-Benz Genuine‐
Pa rts meet the appr oval requ irements. The use
of non-appr oved parts may in validate theve hi‐
cle's general operating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type is dif fere nt from that for
which theve hicle's general operating pe rmit
wa s granted.
R other road users could be endangered.
R theex haust gas or noise le velge ts wo rse. General no
tes21

#
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo‐
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components In situations such as
these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo‐
nents damaged in this wa y can unexpec tedly
fa il or, in the case of an accident, may no lon‐
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody panelling. These materials
may ignite if they come into contact wi thhot
parts of theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and traf fic conditions,
and contact a qualified specialist work‐
shop. Ve
hicles with a 48 V on-board electrical sys‐
te m (EQ Boo sttech nology) &
DANG ER Risk of fata l injury bytouching
damaged high-voltage co mponents
Ve hicles with a 48 V on-board electrical sys‐
te m contain individual high-voltage compo‐
nents. These high-voltage components are
under high voltage.
If yo u modify co mponent parts of these high-
vo ltage components or touch damaged com‐
ponent parts, you may be electrocuted.
High voltage components may be damaged
in an accident, although the damage may not
be visible. #
Never per form modifications tocompo‐
nent pa rts of high-voltage components. #
Neverto uch damaged co mponent parts
of high-voltage components. #
Neverto uch co mponent parts of high-
vo ltage components af ter an accident. General no
tes23

driving (driver assis
tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment
functions, which are also made possible byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating status of sy stem components (e.g.
fi ll le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, longitudinal accel‐
eration, lateral acceleration, display of fas‐
te ned seat belts)
R malfunctions or faults in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage R
system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is
te mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include, forex ample, repair services,
maintenance processes, warranty claims and
qu ality assurance measures. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle, assist in
finding faults and impr oving quality and
are transmitted tothe manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. a smartphone, USB flash 32
General no tes

drive or MP3 pla
yer). If this data is stored in the
ve hicle, you can dele teit at any time. This data
is sent tothird parties only at your requ est, par‐
ticularly when you use online services in accord‐
ance with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
tai n information is simultaneously trans ferred to
yo ur smartphone. Depending on
the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of
fur ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones). Online functions can be used via
the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders.
Manu factu rer's se rvices
Re garding online services of the manufacturer,
th e individual functions are described bythe
manufacturer in a suita ble place (e.g. Owner's
Manual, website of the manufacturer) along with
th ere leva nt da taprotection information. Per‐
sonal data may be used forth e pr ovision of
online services. Data is exchanged via a secure
connection, e.g. the manufacturer's designated
IT sy stems. Personal data is collected, pro‐
cessed and used via the pr ovision of services
exc lusively on the basis of legal permissions or
with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services. General no
tes33

Fu
nction of there ar seat belt status display The
rear seat belt status display is on lyavailable
fo r cer tain countries. When
the ignition is switched on, there ar seat
belt status display informs youfo r a cer tain
amount of time which rear seat belt is not fas‐
te ned.
Yo u can immediately dismiss there ar seat belt
st atus display using the back button on the left-
hand side of thesteering wheel (/ page 250).
If a vehicle occupant unfas tens a seat belt in the
re ar while theve hicle is motion, there ar seat
belt status display appears again. In addition, a
warning tone may sound. In this
case, there ar seat belt status display cannot be
hidden using the back button on the left-hand
side of thesteering wheel. Airbags
Overview of airbags
1
Knee airbag
2 Driver's airbag
3 Front passenger airbag
4 Window airbag
5 Side airbag The ins
tallation location of an airbag is identified
by the AIRB AGsymbol.
When enabled, an airbag can pr ovide additional
pr otection forth ere spective vehicle occupant.
Pot ential pr otection pr ovided byeach airbag:
R Knee airbag: thigh, knee and lo wer leg
R Driver's airbag, front passenger airbag: head
and ribcage
R Side airbag: ribcage, also pelvis for front seat
occupants
R Window airbag: head
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of inju ryor fata l injuries
if th e front passenger airbag is enabled
If th e front passenger airbag is enabled, a
ch ild on the front passenger seat may be Occupant saf
ety41

To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must
obser vethefo llowing information in particular:
R Before starting your journe y,adjust your seat
co rrectly; the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 96).
R Only hold thesteering wheel bythesteering
wheel rim. This allows the airbag tobe fully
deplo yed.
R Alw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R Alw ayske ep your feet on thefloor. Do not
put your feet on the cockpit, forex ample.
Yo ur feet may otherwise be in the deploy‐
ment area of the airbag.
R Ifch ildren are tra velling in theve hicle,
obser vethe additional no tes (/ page51). R
Alw aysstow and secure objects cor rectl y.
Objects in theve hicle interior may pr event an
airbag from functioning cor rectly. Each vehicle
occupant must alw ays make sure of thefo llow‐
ing in particular:
R There are no people, animals or objects
between theve hicle occupants and an air‐
bag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, attached totheve hicle within the
deployment area of an airbag, e.g. on the
cockpit, on the door, on the side window or
on the side wall trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deploy‐
ment area of an airbag. Alw ays comply with
th e accessory manufacturer's ins tallation instructions and, in particular,
the no tes on
suitable places for ins tallation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifi‐
cations tothe co ver of an airbag
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not af fix objects toit. The ins
tallation location of an airbag is identified
by the AIRB AGsymbol (/ page41). Occupant saf
ety43

#
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing process has
been comple ted.
% Further information on con venience closing
(/ page 86).
If yo u open the boot lid from outside, the boot lid
is automatically unloc ked. Problems with KEYLESS-GO
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO.
Po ssible causes:
R The key functions ha vebeen deactivated.
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Activate theke y functions (/ page72). #
Check the battery using the indicator lamp
(/ page 71). #
Replace theke y bat tery, if necessary
(/ page 73). #
Use the emer gency keyto lock or unlock
(/ page 78). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop.
There is inter fere nce from a po werful radio
signal source
The KEYLESS-GO function is impaired by,for
ex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (No tebooks, Tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or auto‐
matic bar riers #
Make sure that there is a suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. Opening and closing
77