phone MERCEDES-BENZ E-CLASS SALOON 2021 Owner's Guide

R
Ifyo u use thevo ice control system in an emer-
ge ncy your voice can change and your tele-
phone call, e.g. an emer gency call, can
th ereby be unnecessarily dela yed.
R Familiarise yourself with thevo ice control sys-
te m functions before starting the journe y.
Wi th LINGU ATRO NIC, various applications in the
MBUX multimedia system are ope rable using
vo ice input. LINGU ATRO NIC is operational appr ox-
imately thirty seconds aTer the ignition is
switched on and is available forth e driver's seat
and front passenger seat.
The following multimedia system applications can
be operated:
R Telephone
R Text message and e-mail
R Navigation
R Address book
R Radio
R Media
R TV
R Vehicle functions S S
t
tar
ar ting LIN
ting LIN GUA
GUATR
TRONIC
ONIC #
Press 1.
or #
Say "Hello Mercedes". Ov
Ov
er
er vie
vie w of t
w of t he MBUX Int
he MBUX Int er
erior Assist
ior Assist ant
ant &
W
WARNING
ARNING Risk of injury from the cam-
era's laser radiation
This product uses a classi/cation 1 laser sys-
te m. If the housing is opened or damaged,
laser radiation may damage your retina. #
Do not open the housing. #
Always ha vemaintenance workand
re pairs car ried out byaqu ali/ed special-
ist workshop. This device is a class 1 laser product in accord-
ance with DIN EN 60825-1:2014
The camera is located in
theove rhead control
panel.
If th eve hicle is /tted with the MBUX Interior
Assistant, selected functions of the multimedia
system can be operated contact-free. The MBUX
Interior Assistant can di.erentiate between driver
and front passenger interactions and de tects spe-
ci/c hand positions (poses). MBUX multimedia system
317 317

Con/gur
Con/gur
ing
ingpr
pro/les,
o/les, t
themes and sugg
hemes and sugg es
estionstions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
wpr
pro/le
o/le #
Select 0081Create profile . #
Select an avatar. #
Enter the name and con/ rmwith 0076. #
Select Continue 0048. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le . #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select 0062for a pro/le.
The following functions are available:
R Editing, resetting or deleting a pro/le
R Resetting themes or favo urites R
Con/guring suggestions
Con/gur
Con/gur ing
ingsugg
sugg es
estionstions #
Select 0062for a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear ning function f
ning function f or one
or one
day
day :
:activate Deact. learn. for 24h .
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown.
Example: if the option is switched on and a
ro ute toa new destination has been calcula-
te d, this destination would not be take n into
account forth e learning function.
Cr
Cr eating ne
eating ne w t
w themes
hemes #
Select ©. #
Select THEMES. #
Select 0081Set theme .
The settings which are sa ved in theth eme are
shown. #
Select Continue 0048. #
Select AudioandNavigation (Navigation) and
store the active settings in theth eme. #
Select Continue 0048. #
Select an entry screen. #
Select Continue 0048. #
Select an image. #
Enter the names into the entry /eld and con-
/rm with 0076. #
Select Save. Syst Syst
em se
em se ttings
ttings Ov Ov
er
er vie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control ele-
ments:
R Display
- Styles MBUX multimedia system
321
321

-
Instrument lighting
- Displ aybrightness
- Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting recog-
nition
- Sensitivity of theto uchpad
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound
- Enter tainment
- Navigation and tra1c announcements
- Telephone
- Voice ampli/cation tothere ar
R Connectivity
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance R
SoTware updates
R Data import/export
R PIN pr otection
R System Reset Inf
Inf
or
ormation on im
mation on im port
portant syst
ant syst em updat
em updat es
es Impor
tant system updates may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
A system update consists of thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded system update
R Activation of the downloaded system update
by restarting the system
% If automatic soTware updates are activated,
th e system updates will be downloaded auto-
maticall y.
The multimedia system pr ovides a message when
a system update is available. Yo
u ha vethefo llowing selection options:
R Accept and install
The system update will be downloaded in the
background.
R Information
Information about the pending system update
is displa yed.
R Later
The system update can be downloaded man-
ually at a later time.
Deep syst
Deep syst em updat em updates
es
Deep system updates access vehicle or system
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched o..
If th e download of a deep system update is com-
ple ted and the downloaded system update is
re ady for installation, you will be informed of this
aTer the next ignition cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the installation. 322 322
MBUX multimedia system

P
P
ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N
NO OTE TE Before selecting the parking option The data is based on information provided
by
th ere specti veservice pr ovider.
Mercedes Benz accepts no liability forthe
accuracy of the information pr ovided relating
to the multi-s tore y car park/parking area. #
Alwa ys obser vethe local Information and
conditions. %
This service is not available in all countries. #
Select Zand activate Parking. #
Tap on 005Dinthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity.
The following information is displa yed (if avail-
able):
R Destination address, dis tance from cur rent
ve hicle position and ar riva l time
R Information on the multi-s tore y car
park/car par k,forex ample:
- Opening times
- Parking charges
- Current occupancy
- Maximum parking time
- Maximum access height Maximum access height
The maximum access height sh ownby
th e parking service does not replace th
e need for obser vation of the actual
circumstances.
R Available payment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of available parking spaces
R Payment me thod (e.g. at the parking
me ter)
R Services/facilities at the parking option
R Telephone number #
Calculate thero ute (/ page 330). N
No
ot
tes on t
es on t he dashcam
he dashcam *
N
NOOTE
TE Before using the dashcam Yo
u are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use of
th e dashcam can vary depending on the coun-
try in which the dashcam is operated. There-
fo re , obser vethe legal requ irements, in partic- MBUX multimedia system
333
333

Ha
ve the camera checked in a Mercedes-Benz
service centre. T
T
elephone
elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of dist raction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This
could also cause youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y. &
W
WARNI NG
ARNI NGRisk of an accident from oper-
ating mobile communication equipment
while theve hicle is in motion
Mobile communications devices distract the
driver from the tra1c situation. This could also
cause the driver tolose control of theve hicle. #
Asthe driver, only operate mobile com-
munications devices when theve hicle is
stationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in there ar
passen ger compartment. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating mobile communication equipment in
th eve hicle. &
W WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around and hit
vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cann otalw aysreta in all
objects within.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cann ot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on st owing
mobile communications devices cor rectl y:
R Loading theve hicle (/ page 118)
Blu et
Bluet ooth
oo th® ®
connection:
connection: MBUX multimedia system
335
335

The menu view and
theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing Blue-
to oth ®
pro/les:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions.
N
N e etw
tw or
ork connection:
k connection: The
following cases can lead tothe call being dis-
connected while theve hicle is in motion:
R You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is log ged into
th e network with the second SIM card at the
same time
The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire-
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may 0uctuate.
Fu rther information can be obtained from a
Mercedes-Benz service cent reor at: https://
www.mercedes-benz.com/connect 336
336
MBUX multimedia system

T
T
elephone menu ov
elephone menu overerview
view 1
Blue tooth ®
device name of the cur rently con-
nected mobile phone/of the mobile phone
2 Blue tooth ®
device name of the cur rently con-
nected mobile phone/of the mobile phone
(two phone mode)
3 Battery status of the connected mobile phone
4 Signal strength of the mobile phone network
5 Options 6
Device manager
7 Messages
8 Numerical pad
9 Contact sear ch T
T elephon
elephon y oper
y operating modes ov
ating modes overerview
view
Depending on your equipment, thefo llowing tel-
ephony operating modes are available:
R A mobile phone is connected tothe multime-
dia system via Blue tooth ®
. MBUX multimedia system
337
337

R
Two mobile phones are connected with the
multimedia system via Blue tooth ®
(two phone
mode).
- You can use all the functions of the multi-
media system with the mobile phone in the
fo re ground.
- You can receive incoming calls and mes-
sages with the mobile phone in the bac k-
gr ound.
Yo u can inter change the mobile phone in
th efo re ground and backg round.
R A mobile phone is connected as the car
phone.
Connecting a mobile phone
Connecting a mobile phone
R R eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc-
tions).
R Blue tooth ®
is activated on the multimedia sys-
te m. Multimedia system:
4 © 5
Phone
Searc
Searc hing f
hing for a mobile phone
or a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone
Au thorisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F F unctions in t
unctions in t he t
he telephon
elephon y menu
y menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
- R Accept a call
- k End call
- i Create conferen. call
- Accepting or rejecting a waiting call R
Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a contact's name
- Saving a contact as a favo urite
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Mer
Mer
cedes me app
cedes me app Mer
Mer
cedes me calls
cedes me calls Making a call via t
Making a call via t
heov
he overerhead contr
head contr ol panel
ol panel
% Mercedes me calls are not possible in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y. 338
338
MBUX multimedia system

1
me button for service or information calls
2 SOS button co ver
3 SOS button (eme rgency call system)
Making a Mer
Making a Mer cedes me call
cedes me call #
Press me button 1. Making an emerg
Making an emerg
ency call
ency call #
Toopen the co ver of SOS button 2, press it
brie0y. #
Press and hold SOS button 3for at least one
second.
If a Mercedes me call is active, an emer gency call
can still be triggered. This has priority over all
ot her active calls.
Inf
Inf or
ormation about t
mation about t he Mer
he Mercedes me call using t
cedes me call using t he
he
me butt
me butt on
on
A call tothe Mercedes-Benz Customer Centre has
been initiated via the me button in theove rhead
control panel or the multimedia system
(/ page 338).
Using thevo ice dialogue system you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cus tomer Cent reforge neral
information about theve hicle
Yo u can /nd information on thefo llowing topics:
R Activation of Mercedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service cent re
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Customer Centre (/ page 341).
Calling t
Calling t he Mer
he Mer cedes-Benz Cust cedes-Benz Cust omer Centre
omer Centre
using t
using t he multimedia syst
he multimedia syst em
em
R
R eq
eq uir
uir ements:
ements:
R Access toa mobile phone network is available.
R The cont ract partner's mobile network co ver-
age is available in there specti veregion.
R The vehicle must be switched on so that vehi-
cle data can be transfer red automaticall y.
Multimedia system: 4 © 5
Phone 5
g #
Call Mercedes me connect .
ATer con/rmation, the multimedia system
sends there qu ired vehicle data. The data
transfer is shown in the media displa y. MBUX multimedia system
339
339

This will contact
youto con/rm the appoint-
ment and if necessary consult about the
de tails.
% Ifyo u select LateraTerthe service message
appears, the message is hidden and reap-
pears at a later time.
Giving consent t
Giving consent t o dat
o data tr
a transf
ansf er dur
er dur ing a Mer
ing a Mer cedes
cedes
me call
me call
R R eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the me button in the
ove rhead control panel (/ page 338).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, theDo
you want to transmit vehicle data and the vehi-
cle's position to the Mercedes-Benz Customer
Centre in order to improve the processing of
your request? message is shown. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y. More information on Mercedes me: https://
ww w.mercedes.me
T T r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
When you make a service call via Mercedes me,
data is transmitted. This enables targ eted advice
and a smoo thservice.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transmission
only occurs if the cor responding Mercedes
me connect service is not activated.
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data MBUX multimedia system
341
341