light MERCEDES-BENZ E-CLASS SALOON 2022 Owners Manual

Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t Calling t he Mer
he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 324).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Later,
th e message will be hidden and appear again
later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. MBUX multimedia system
321
321

#
Ifth e bonnet can still be liTed slightl y,open
th e bonnet again and close it with a little more
fo rc e until it engages cor rectl y. Engine oil
Engine oil
Chec
Chec
king t
king t he engine oil lev
he engine oil lev el using t
el using the oil dips
he oil dips tick
tick &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. R
R
eq
eq uir
uir ements:
ements:
R The engine has an oil dipstic k.If not, the
engine oil le vel can be checked only with the
on-board computer (/ page 344) .
Depending on the engine, the oil dipstick may be
installed in the engine compartment in di.erent
locations. The
waiting time before checking the oil le vel
when the engine is at normal operating temp era-
ture is /ve minutes. #
Park theve hicle on a le vel sur face. #
Pull oil dipstick 1out and wipe o.. #
Slowly slide oil dipstick 1into the guide tube
to the stop, and pull it out again aTer appr ox-
imately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o lo w:oil le vel is at 3or belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 litre of
engine oil. #
Ifth e oil le vel is too high, drain o. excess
engine oil. Consult a quali/ed specialist work-
shop.
Chec
Chec king t
king t he engine oil lev
he engine oil lev el using t
el using the on-board
he on-board
com
com put
puter
er
R
R eq
eq uir
uir ements:
ements:
R The engine has been warmed up.
R The vehicle is par ked on a le vel sur face.
R The engine is running at idle speed.
R The bonnet is closed.
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to 344
344
Maintenance and care

W
W
ashing t
ashing t he v
he vehicle b
ehicle b y hand
y hand *
N
NOOTE
TE Engine damage due towa ter ing ress #
Take care not topoint thewa ter jet
directly towa rdsth e air inlet grille below
th e bonnet. Obser
vethere leva nt legal requ irements (e.g. in
some countries, washing byhand is permitted
only in special lydesignated wash ba ys). #
Use a mild cleaning agent (e.g. car shampoo). #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 351). N
No
ot
tes on paintw
es on paintw or
ork/matt
k/matt /nish
/nishpaintw
paintw or
ork care
k care To
avo id damaging the paintwork and inter fering
with the driving assistance systems, please
obser vethefo llowing no tes: P
P aint
aint
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently with a clo thsoaked in petro-
leum ether or lighter 0uid.
R Coolant and brake 0uid: remo vewith a damp
clo thand clean water.
R Tar stains: use tarre mo ver.
R Wax: use silicone remo ver.
R Do not attach sti ckers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a quali/ed specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt
Matt /nish
/nish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop. R
Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards.
R Do not use car wash prog rammes with a /nal
hot wax treatment.
R Do not use paint cleaners, bu1ng or polishing
products, gloss preser vers,e. g. wa x.
In theev ent of paintwork damage:
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop.
R Make sure thera dar sensors function
(/ page 218). N No
ot
tes on cleaning decor
es on cleaning decor ativ
ative f
e foils
oils Obser
vethe no tes on matt /nish care in thech ap-
te r "No tes on paintwork/matt /nish paintwork
care" (/ page 350). They also apply tomatt dec-
orative foils.
Obser vethe no tes on cleaning decorative foils to
av oid damage. 350
350
Maintenance and care

Cleaning
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances (e.g. a car shampoo appr ovedfor
Mercedes-Benz).
R Remo vedirt as soon as possible. Avoid rub-
bing too hard in order tonot ir reparably dam-
age the decorative foil.
R Ifth ere is dirt on the /nish or if the decorative
fo il is dull: Use thePa int Cleaner recommen-
ded and appr ovedfo r Mercedes-Benz.
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards.
R Topreve ntwa ter stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
Av
Av oiding damag
oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e foil
oil
R The service life and colouring of decorative
foils are impaired by:
- Sunlight
- Temp erature (e.g. hot air blo wer) -
Weather conditions
- Stone chippings and dirt
- Chemical cleaning agents
- Oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely rep aired. In this
case, contact a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning agents from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pr otected bya decorative foil aTer removing a
decorative foil.
% Have workor repairs todecorative foils car-
ri ed out at a quali/ed specialist workshop
(e.g. in a Mercedes-Benz Se rvice Centre). N No
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and theve hicle before cleaning the wind-
screen or wiper blades. &
W
WARNING
ARNING Risk of burns from theta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could burn
yo urself. #
Always be particular lycareful around the
ta ilpipe and theta ilpipe trims and super-
vise children especially closely in this
area. Maintenance and care
351
351

#
Allow vehicle parts tocool down before
to uching them. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing car parts:
Wheels and r
Wheels and r ims
ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes
aTer cleaning before parking it. The brake
disks and brakepads warm up and dry out.
W
W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen th
oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 218).
W
W iper blades
iper blades
R Movethe wiper arms into there placement
position (/ page 147).
R With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
% Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent (e.g. car sha mpoo).
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses. V
V
ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 218).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm.
Rev
Rev er ersing camer
sing camer a and 360° Camera
a and 360° Camera
R Toopen there ar camera co ver,switch on the
ve hicle.
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
T
T ailpipes
ailpipes
R Clean with a cleaning agent recommended for
Mercedes-Benz, especially in the winter and
aTer washing theve hicle.
R Do not use acidic cleaning agents. 352
352
Main
tenance and ca re

T
T
r
railer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball (e.g.using a
wire brush).
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. N No
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care:
Seat belts Seat belts R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down. R
Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaning agent recom-
mended for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaning agent recom-
mended for Mercedes-Benz. Maintenance and care
353
353

#
During starting assistance, alw aysta ke
care toconnect only battery term inals of
identical polarity. #
During starting assistance, obser vethe
sequence described for connecting and
disconnecting the jump leads. #
Do not connect or disconnect the bat-
te ry term inals with the engine running. &
W
WARNI NG
ARNI NGRisk of explosion due toexplo-
sive mixture of gases
An explosive mixture of gases can escape
from the battery during charging and starting
assis tance. #
Fire , naked 0ames, smoking and creating
spar ksmust be avoided. #
Make sure there is adequate ventilation. #
Do not stand overth e batter y. &
W
WARNI NG
ARNI NGRisk of explosion from a frozen
battery
A dischar ged battery may freeze at temp era-
tures slightly abo veor below freezing point.
During starting assistance or battery charging,
battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis-
ta nce. If
th e indicator/warning lamps in the instrument
cluster do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has frozen.
In this case you may neither jump-start theve hi-
cle nor charge the batter y.
The service life of a bat tery that has been thawed
may be dramatically shor tened. The starting char-
acteristics may be impaired, especially at low
te mp eratures.
It is recommended that you ha veath awe d battery
ch ecked at a quali/ed specialist workshop. Plug-in h
Plug-in h ybr
ybrid
id
If yo ur vehicle has been star ted with starting
assistance, it may not be possible touse the elec-
tric drive for appr oximately 30 minutes.
St arting assis tance is not considered tobe a nor-
mal operating condition.
All v All v ehicles
ehicles
* NO
NOTE
TEDamage caused bynume rous or
ex tended attem ptsto start the engine Numerous or
extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combusted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting assis-
ta nce and when charging the batter y:
R Only use undamaged jump lead/charging
cables with a su1cient cross-section and
insulated term inal clamps.
R Non-insulated parts of thete rm inal clamps
must not come into contact with other me tal 366 366
Breakdown assistance

begin with POSITIVE contact
2onyour own
ve hicle /rst. #
Dur
During st
ing st ar
arting assist
ting assist ance:
ance:startthe engine of
th e donor vehicle and run at idle speed. #
Connect the negative term inal of the donor
battery and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery /rst. #
Dur
During st
ing st ar
arting assist
ting assist ance:
ance:startthe engine of
yo ur ow nve hicle. #
Dur
During t
ing t he c
he char
harging pr
ging pr ocess:
ocess: startthech arg-
ing process. #
Dur
During st
ing st ar
arting assist
ting assist ance:
ance:letthe engines run
fo r se veral minutes. #
Dur
During st
ing st ar
arting assist
ting assist ance:
ance:before disconnect-
ing the jump lead, switch on an electrical con-
sumer on your ow nve hicle, e.g. there ar win-
dow heater or lighting.
When the starting assistance/charging process is
comple te, per form thefo llowing steps: #
Firs t, re mo vethe jump lead/charging cable
from ear thpoint 3and the negative term inal of
the donor batter y,then POSITIVE contact
2 and the positive term inal of the donor bat-
te ry. Begin each time with the contacts on
yo ur ow nve hicle /rst. #
ATer removing the jump lead/charging cable,
close co ver1 of POSITIVE contact 2.
Plug-in h
Plug-in h ybr
ybr id:
id:ifyo ur vehicle has been star ted
with starting assis tance, it may not be possible to
use the electric drive for appr oximately 30
minutes.
Fu rther information can be obtained at a quali/ed
specialist workshop. R R
eplacing t
eplacing t he 12 V batt
he 12 V batt ery
ery #
Obser vethe no tes on the 12 V battery
(/ page 363).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a quali/ed specialist
wo rkshop, e.g. at a Mercedes-Benz Se rvice
Centre. Obser
vethefo llowing no tes if youwa nttoreplace
th e battery yourself:
R Alwaysre place a faulty battery with a battery
which meets the speci/c vehicle requ ire-
ments.
The vehicle is equipped with an AGMtech nol-
ogy bat tery (Absorbent Glass Mat) or a lith-
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM bat tery or lith-
ium-ion batter y.Fo r saf etyre asons, Mercedes-
Benz recommends that you only use batteries
which ha vebeen tested and appro vedfo ryo ur
ve hicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow /ttings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is alw ays con-
nected tothe original opening on the side of
th e batter y.
Fi t any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon-
nected in the same way. 368 368
Breakdown assistance

&
W
W ARNI NG
ARNI NGRisk of accident due torepea-
te d pressure drop in the tyres
The wheels, valves or tyres could be damaged.
To o low a tyre pressure can lead tothe tyres
bursting. #
Examine the tyres forfo re ign objects. #
Check whe ther the tyre has a puncture
or theva lve has a leak. #
Ifyo u are unable torectify the damage,
contact a quali/ed specialist workshop. Information on
there commended tyre pressure
fo rth eve hicle's factor y-/tted tyres can be found
on the tyre pressure table on the inside of the fuel
/ller 0ap (/ page 379).
Use a suitable pressure gauge tocheck the tyre
pressure. The outer appearance of a tyre does not
permit any reliable conclusion about the tyre pres-
sure.
Only cor rect tyre pressures when the tyres are
cold. Conditions for cold tyres:
R The vehicle has been par ked with the tyres out
of direct sunlight for at least thre e hours. R
The vehicle has tr avelled less than 1.6 km.
The vehicle's tyres heat up when driving. As the
te mp erature of the tyres increases, so too does
th e tyre pressure.
V V ehicles wit
ehicles wit h a tyr
h a tyre pr
e pressur
essur e monit
e monit or
oring syst
ing syst em:
em:
yo u can also check the tyre pressure using the
on-board computer (/ page 380).
Not
Not es on tr
es on tr ailer oper
ailer oper ation
ation
Alw ays in0ate there ar axle tyres tothere com-
mended tyre pressures on the tyre pressure table
fo r increased load. T
T
yr
yr e pr
e pr essur
essur e t
e table
able The tyre pressure
table is on the inside of the fuel
/ller 0ap. The tyre pressure
table sho ws there commended
tyre pressure for all tyres appr ovedfo rth is vehi-
cle. The recommended tyre pressures apply for
cold tyres under various operating conditions, i.e.
loading and/or speed of theve hicle.
If one or more tyre sizes precede a tyre pressure,
th efo llowing tyre pressure information is only
va lid forth ose tyre sizes and their respecti veload
condition. Wheels and tyres
379
379

If
th e preceding tyre sizes are complemented by
th e+ symbol, the tyre pressure information
fo llowing sho wsalternative tyre pressures. Fuel
consum ption may then increase slightl y.
The load conditions "pa rtially laden" and "fully
laden" are de/ned in theta ble for di.erent num-
bers of passengers and amounts of luggage. The
actual number of seats may di.er from this. T
T
yr
yr e pr
e pr essur
essur e monit
e monit or
oring syst
ing syst em
em F
F
unction of t
unction of t he tyr
he tyre pr
e pressur
essur e monit
e monit or
oring syst
ing syst em
em
The system checks the tyre pressure and the tyre
te mp erature of the tyres /t tedtotheve hicle by
means of a tyre pressure sensor.
The tyre pressure and the tyre temp erature
appear in the on-board computer (/ page 380).
If th ere is a substantial pressure loss or if the tyre
te mp erature is excessive, you will be warned with
display messages (/ page 471) ortheh
wa rning lamp in the inst rument cluster
(/ page 496).
The tyre pressure monitoring system is only an
aid. It is the driver's responsibility toset the tyre pressure
tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys-
te m will automatically update the new refere nce
va lues aTer you ha vechanged the tyre pressure.
Yo u can, ho wever, also update there fere nce val-
ues byrestarting the tyre pressure monitoring
system manually (/ page 381).
Syst
Syst em limits em limits
The system may be impaired or may not function
particular lyin thefo llowing situations:
R incor rect refere nce values were ta ught in
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R there is a malfunction caused byano ther radio
signal source
Chec
Chec king t
king t he tyr
he tyr e pr
e pressur
essur e wit
e with t
h the tyr
he tyr e pr
e pressure
essure
monit
monit or
oring syst
ing syst em
em
R
R eq
equir uir ements:
ements:
R The vehicle is switched on. On-board computer:
4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Current tyre pressure and tyre temp erature of
th e individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving
R Tyre pressure monitor active: thete ach-in
process of the system is not yetcomple te. The
tyre pressures are already being monitored. #
Compare the tyre pressure with there com-
mended tyre pressure forth e cur rent ope rat-
ing condition (/ page 379).Additionall y, 380 380
Wheels and tyres