hood open MERCEDES-BENZ E-Class SEDAN 2012 W212 User Guide

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 25).
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 29).
GWARNING
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
Rmalfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWARNING
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature display
GWARNING
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the right-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
214Displays and operationOn-board computer and displays

! The coolant level is too low. Avoid making long journeys with too little coolant in the cooling
system. The engine will otherwise be damaged.
The display messages and the corresponding symbol that indicate that the coolant level is
too low must not be ignored.Display messagesPossible causes/consequences and M Solutions?
Coolant Level Low
Stop Vehicle Turn
Engine OffThe coolant is too hot.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.XWait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.XPay attention to the coolant temperature display.XIf the temperature increases again, visit a qualified specialist
workshop immediately.The poly-V-belt may have torn.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is not damaged:
XWait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.XPay attention to the coolant temperature display.XVisit a qualified specialist workshop.GWARNING
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.
246Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutions?The engine fan is defective.XAt coolant temperatures under 248 ‡ (120 † ), drive to the next
qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.#The battery is not being charged.
Possible causes are:
R a defective alternator
R a torn poly-V-belt
R a malfunction in the electronicsXPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is not damaged:
XVisit a qualified specialist workshop.4
Check Engine Oil
At Next RefuelingThe engine oil level has dropped to the minimum level.
A warning tone also sounds.XCheck the engine oil level at the latest when next refueling
( Y page 309).XIf necessary, add engine oil ( Y page 310).XIf engine oil needs to be added more often than usual, have the
engine checked at a qualified specialist workshop.
Information on approved engine oils can be obtained from any qualified specialist workshop
or on the Internet at http://www.mbusa.com (USA only).
! The oil level is too low. Avoid long journeys with too little engine oil. There is a risk of
engine damage.
The display messages and the corresponding symbol that indicate that the oil level is too
low must not be ignored.
Display messages247On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsService Required
Do Not Shift Gears
Visit DealerYou cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XNotify a qualified specialist workshop or breakdown service.Only Shift
to 'P' when
Vehicle is
StationaryThe vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.NSedan: the trunk lid is open.XClose the trunk lid.AWagon: the tailgate is open.XClose the tailgate.M or?GRisk of accident
The hood is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XApply the parking brake.XClose the hood.CAt least one door is open.XClose all the doors._
Rear Left Backrest
Not Latched orRear
Right Backrest Not
LatchedGRisk of injury
Sedan with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
XPush the backrest back until it engages.258Display messagesOn-board computer and displays

GWARNING
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.
Driving systems
ProblemPossible causes/consequences and M Solutions·
The red distance
warning lamp lights up
while the vehicle is in
motion. A warning tone
also sounds.GRisk of accident
The warning is issued if you approach a stationary vehicle or a
vehicle driving ahead of you at too high a speed.
XBe prepared to brake immediately.XPay careful attention to the traffic situation. You may have to
brake or take evasive action.
More information about DISTRONIC PLUS ( Y page 177) and
PRE-SAFE ®
Brake ( Y page 69).
270Warning and indicator lamps in the instrument clusterOn-board computer and displays

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 25).
Engine compartment
Hood
Opening the hood
GWARNING
Do not pull the release lever while the vehicle
is in motion. Otherwise, the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
GWARNING
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWARNING
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe the relevant safety notes.
GWARNING
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
GWARNING
Vehicles with gasoline engine:
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system
R with the engine running
R while starting the engine
R when the ignition is switched on and the
engine is turned manually
GWARNING
Vehicles with diesel engine:
The engine is equipped with a high-voltage
electronic control unit for the injection
system. Because of the high voltage it is
dangerous to touch any components of the
injection system (injectors, electrical wires)
R with the engine running
R while starting the engine
R when the ignition is switched on
XMake sure that the windshield wipers are
switched off.GWARNING
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition position has been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument cluster.
308Engine compartmentMaintenance and care

XPull release lever : for the hood.
The hood is released.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XReach into the gap, pull hood catch
handle ; up and lift the hood.
Once you have lifted the hood about
15 inches (40 cm), it is automatically
opened the rest of the way and held open
by the gas-filled struts.
Closing the hood
GWARNING
When closing the hood, use extreme caution
not to catch hands or fingers. Be careful that
you do not close the hood on anyone.
Make sure the hood is securely engaged
before driving off. Do not continue driving if
the hood can no longer engage after an
accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.XLower the hood and let it fall from a height
of approximately 8 inches (20 cm).XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Radiator
i Vehicles with a diesel engine: do not
cover the radiator, for example with a
winter front or bug cover. Otherwise, the
readings of the on-board-diagnostic
system may be inaccurate. Some of these
readings are required by law and must be
accurate at all times.
Engine oil
Notes on the oil level
Depending on the driving style, the vehicle
consumes up to 0.9 US qts. (0.8 l) of oil over
a distance of 600 miles (1000 km). The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Checking the oil level using the oil
dipstick
Example: vehicles with a gasoline engine
Engine compartment309Maintenance and careZ

Further information on engine oil
( Y page 387).
Checking and adding other service
products
Checking the coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the SmartKey to position
2 (Y page 145) in the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice ( Y page 145).XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).GWARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
R using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
XSlowly turn cap : half a turn counter-
clockwise and allow excess pressure to
escape.XTurn cap : further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant is approximately 0.6 in
(1.5 cm) above marker bar = in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.XIf necessary, add coolant that has been
tested and approved by Mercedes-Benz.XReplace cap : and turn it clockwise as far
as it will go.
For further information on coolant, see
( Y page 389).
Windshield washer system and
headlamp cleaning system
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
i Vehicle components and their service
products must match. You should,
therefore, only use products that have been
tested and approved by Mercedes-Benz.
Information on tested and approved
products can be obtained at any authorized
Mercedes-Benz Center or on the Internet at
http://www.mbusa.com (USA only).
Engine compartment311Maintenance and careZ

Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing or charging. Always have this work
performed at a qualified specialist workshop,
e.g. an authorized Mercedes-Benz Center.
Charging the battery
GWARNING
Never charge a battery still installed in the
vehicle unless a battery charger unit approved
by Mercedes-Benz is being used. Gases may
escape during charging and cause explosions
that may result in paint damage, corrosion or
personal injury.
A battery charger unit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available as an
accessory. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for further
information and availability.
Charge the battery in accordance with the
separate instructions for the battery charger.
GWARNING
There is a risk of acid burns during the
charging process due to the gases which
escape from the battery. Do not lean over the
battery during the charging process.
GWARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y page 338).XOpen the hood ( Y page 308).XConnect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
( Y page 338).XRead the battery charger's operating
instructions before charging the battery.Battery337Breakdown assistanceZ

XSwitch off all electrical consumers (e.g. radio, blower, etc.).XOpen the hood (Y page 308).
Position number B identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
XSlide cover : of positive terminal ; in the direction of the arrow.XConnect positive terminal ; on your vehicle to positive terminal = of donor battery B
using the jumper cable, beginning with your own battery.XStart the engine of the donor vehicle and run it at idling speed.XConnect negative terminal ? of donor battery B to earth point A of your vehicle using
the jumper cable, connecting the jumper cable to donor battery B first.XStart the engine.XAllow the engine to run for a few minutes before disconnecting the jumper cable.XFirst, remove the jumper cable from earth point A and negative terminal ?, then from
positive terminal ; and positive terminal =, each time disconnecting from the contacts
on your own vehicle first.XAfter removing the jumper cable, close cover : on positive terminal ;.XHave the battery checked at a qualified specialist workshop, e.g. an authorized Mercedes-
Benz Center. The jump-starting procedure is not a standard operating state; therefore, have
the battery checked.Jump-starting339Breakdown assistanceZ