service a2 MERCEDES-BENZ E-Class SEDAN 2012 W212 Service Manual

This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to a large
extent on the loads placed on the vehicle. It
can be shorter due to high speeds, a heavy
load, sudden changes in direction, the road
surface condition, outside temperature, etc.,
or further if you drive carefully and
conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. The defective tire
must be replaced in every case.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i When replacing one or all tires, make sure
that you only use tires marked
MOExtended and of the specified size for
the vehicle.
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.
A TIREFIT kit can be obtained from an
authorized Mercedes-Benz Center.Battery
Important safety notes
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, such as an
authorized Mercedes-Benz Center.
Adhere to the service intervals indicated in
the service booklet or ask a qualified
specialist workshop, such as an authorized
Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult an authorized Mercedes-Benz Center
if you wish to leave your vehicle parked for a
long period of time.
GWARNING
Comply with safety precautions and take
protective measures when handling batteries.
Risk of explosionFire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.Battery335Breakdown assistanceZ

Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle is loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.XShift the automatic transmission to
position P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N , you must provide power to the vehicle's
electrical system in the same way as when
jump-starting ( Y page 338).
Have the vehicle transported on a transporter
or trailer.
Tow-starting (emergency starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
stop operating.
GWARNING
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, contact a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
342FusesBreakdown assistance

(100 km) as they only reach their full
performance after this distance.
R Do not use tires that are excessively worn
as the tire traction on wet road surfaces
decreases significantly when the tread
depth is less than 1
/ 8 inch (3 mm).
R Replace the tires after six years at the
latest, regardless of wear. This also applies
to the spare wheel/emergency spare
wheel.
The service life of tires depends on the
following factors amongst other things:
R driving style
R tire pressure
R mileage
MOExtended tires (tires with run-flat
properties)
MOExtended tires (tires with run-flat
properties) allow you to continue driving your
vehicle even if one or more tires are entirely
deflated.
MOExtended tires may be used only in
conjunction with the activated tire pressure
loss warning system or the activated tire
pressure monitoring system and only on
wheels specifically tested by Mercedes-Benz.
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with the
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.
A TIREFIT kit can be obtained from an
authorized Mercedes-Benz Center.
You will find notes on driving with
MOExtended tires in the "Breakdown
assistance" section ( Y page 334).
Winter operation
Please bear the following in mind
At the onset of winter, have your vehicle
winterproofed at a qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center.
Observe the notes in the "Changing a wheel"
section ( Y page 370).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), the
elasticity of summer tires and therefore also
traction and braking capability are reduced
considerably — equip your vehicle with
M+S tires. Using summer tires at very cold
temperatures could cause tears to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage.
M+S tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the i snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWARNING
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced immediately.
They are no longer suitable for use in winter.
348Winter operationWheels and tires

If the tire pressure monitor is
malfunctioning, it may take more than
10 minutes for the tire pressure warning
lamp to inform you of the malfunction by
flashing for 60 seconds and then remaining
lit.
When the malfunction has been rectified,
the tire pressure warning lamp goes out
after driving for a few minutes.
Information on tire pressures is displayed in
the multifunction display. After a few minutes
of driving, the current tire pressure of each
tire is shown in the multifunction display.
i The tire pressure values indicated by the
on-board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer. In this case, do not reduce the
tire pressures.
i The operation of the tire pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio
headphones, two-way radios) that may be
being operated in or near the vehicle.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with the RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Checking tire pressure electronicallyXMake sure that the SmartKey is in position
2 (Y page 145) in the ignition lock.XPress the = or ; button on the
steering wheel to select the Service
menu.XPress the 9 or : button to select
Tire Pressure .XPress the a button.
The current tire pressure for each wheel will
be displayed in the multifunction display.
If the vehicle has been parked for longer than
20 minutes, the Tire pressures will be
displayed after driving a few
minutes message appears in the display.
After a teach-in period, the tire pressure
monitor automatically recognizes new wheels
or new sensors. If a clear allocation of the tire
pressure values to the individual wheels is not
possible, the Tire Pressure Monitor
Active message is shown instead of the tire
pressure display. The tire pressures are
already being monitored.
i If a spare wheel/emergency spare wheel
is mounted, the system may continue to
show the tire pressure of the wheel that has
been removed for a few minutes. If this
occurs, note that the value displayed for
the position where the spare tire is
mounted is not the same as the spare
wheel/emergency spare wheel's current
tire pressure.
356Tire pressureWheels and tires

iThe actual values for tires are specific to
each vehicle and may deviate from the
values in the illustration.
Maximum tire load : is the maximum
permitted weight for which the tire is
approved.
Further information on tire loads
( Y page 363).
Uniform Tire Quality Grading
Standards
Overview of Tire Quality Grading
Standards
The Uniform Tire Quality Grading is a U.S.
Government requirement. Their purpose is to
provide drivers with consistent and reliable
information regarding tire performance. Tire
manufacturers are required to grade tires
using three performance factors: tread
wear :, tire traction ;, and temperature
resistance =. Although not a Government of
Canada requirement, all tires made for sale in
North America have these grades branded on
the sidewall.
i The actual values for tires are vehicle-
specific and may deviate from the values in
the illustration.
Where applicable, the tire grading
information can be found on the tire sidewall
between the tread shoulder and maximum
tire width.
For example:Tread wearTractionTemperature200AAA
All passenger car tires must conform to the
statutory safety requirements in addition to
these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
U.S. government course. For example, a tire
graded 150 would wear one and one-half
times as well on the government course as a
tire graded 100.
The relative performance of tires depends
upon the actual conditions of their use,
however, and may depart significantly from
the norm, due to variations in driving habits,
service practices and differences in road
characteristics and climate conditions.
Traction
GWARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
The traction grades, from highest to lowest,
are AA, A, B, and C. Those grades represent
362Uniform Tire Quality Grading StandardsWheels and tires

Example:
The load bearing index 91 is equivalent to a
maximum load of 1356 lbs (615 kg) that the
tire can carry. For further information on the
maximum tire load in kilograms and pounds,
see ( Y page 361).
For further information on the load bearing
index, see Load index ( Y page 366).
Speed rating: speed rating B specifies the
approved maximum speed of the tire.GWARNING
Even when permitted by law, never operate a
vehicle at speeds greater than the maximum
speed rating of the tires.
Exceeding the maximum speed for which tires
are rated can lead to sudden tire failure,
causing loss of vehicle control and possibly
resulting in an accident and/or serious
personal injury and possible death, for you
and for others.
Regardless of the speed rating always
observe the speed limits. Drive carefully and
adapt your driving style to the traffic
conditions.
Summer tiresIndexSpeed ratingQUp to 100 mph (160 km/h)RUp to 106 mph (170 km/h)SUp to 112 mph (180 km/h)TUp to 118 mph (190 km/h)HUp to 130 mph (210 km/h)VUp to 149 mph (240 km/h)WUp to 168 mph (270 km/h)YUp to 186 mph (300 km/h)ZR...YUp to 186 mph (300 km/h)Summer tiresIndexSpeed ratingZR...(..Y)Above 186 mph (300 km/h)ZRAbove 149 mph (240 km/h)
R Optionally, tires with a maximum speed of
over 149 mph (240 km/h) may have "ZR"
in the size description depending on the
manufacturer (e.g. 245/40 ZR 18).
The service specifications consist of load
bearing index A and speed rating B.
R If the size description of your tire includes
"ZR" and there are no service
specifications, ask the tire manufacturer in
order to find out the maximum speed.
If a service specification is available, the
maximum speed is limited according to the
speed rating in the service specification.
Example: 245/40 ZR 18 97 Y. In this
example, "97 Y" is the service specification.
The letter "Y" represents the speed rating
and the maximum speed of the tire is
limited to 186 mph (300 km/h).
R Every tire that has a maximum speed above
186 mph (300 km/h) must have "ZR" in the
size description and the service
specification must be given in brackets.
Example: 275/40 ZR 18 (99 Y). The speed
rating "(Y)" shows that the maximum speed
of the tire is above 186 mph (300 km/h).
Ask the tire manufacturer to find out the
maximum speed.
All-weather tires and winter tiresIndexSpeed ratingQ M+S 33Up to 100 mph (160 km/h)T M+S33Up to 118 mph (190 km/h)H M+S 33Up to 130 mph (210 km/h)V M+S33Up to 149 mph (240 km/h)33
Or M+S i for winter tires.Tire labeling365Wheels and tiresZ

Useful information ............................380
Notes on technical data ...................380
Genuine Mercedes-Benz parts .........380
Warranty ............................................ 381
Identification plates .........................381
Service products and capacities .....382
Vehicle data ...................................... 390379Technical data

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 25).
Notes on technical data
i The data stated here specifically refers to
a vehicle with standard equipment. Consult
an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
There are more than 300,000 different
genuine Mercedes-Benz parts available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subject to
strict quality control. Each part has been
specially developed, manufactured or
selected for Mercedes-Benz vehicles and
fine-tuned for them.
Therefore, only genuine Mercedes-Benz parts
should be used.
GWARNING
Driving safety may be impaired if non-
approved parts, tires and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Benz recommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tires, wheels
and accessories that have been specifically
approved for your vehicle.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number (VIN) ( Y page 381) and the engine
380Genuine Mercedes-Benz partsTechnical data

number (Y page 382) when ordering genuine
Mercedes-Benz parts.
Warranty
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. You can obtain
information about this from any authorized
Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
Identification plates
Vehicle identification plate with
vehicle identification number (VIN)
and paint code number
XOpen the driver's door.
You will see vehicle identification plate :.
Example: vehicle identification plate (USA only)
;VIN=Paint code
Example: vehicle identification plate (Canada only)
;VIN=Paint codeIdentification plates381Technical dataZ

iThe data shown on the identification plate
is example data. This data is different for
every vehicle and can deviate from the data
shown here. You can find the data
applicable to your vehicle on the vehicle's
identification plate.
Vehicle identification number (VIN)
The vehicle identification number (VIN) can
be found in the following locations:
R on the vehicle identification plate
( Y page 381)
R on the lower edge of the windshield
( Y page 382)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body.
It is located on the floor in front of the right-
hand front seat.
XSlide the right-hand front seat to its
rearmost position.XFold floor covering : upwards.
You will see vehicle identification number
(VIN) ;.Engine number:Emission control information plate,
including the certification of both federal
and Californian emissions standards;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety notes
Service products include the following:
R fuels (e.g. gasoline, diesel)
R additives for exhaust gas aftertreatment
(DEF)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at a Mercedes-Benz Center
or on the Internet at http://
www.mbusa.com (USA only).
GWARNING
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
382Service products and capacitiesTechnical data