service indicator MERCEDES-BENZ E-Class SEDAN 2012 W212 Owner's Manual

1, 2, 3 ...
115 V socket ...................................... 295
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 192
4MATIC off-road system ................... 192
A
ABS (Anti-lock Braking System) Display message ............................ 235
Function/notes ................................ 64
Important safety notes ....................64
Warning lamp ................................. 264
Activating/deactivating cooling
with air dehumidification ................. 134
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 225
Function/information ....................207
Active Driving Assistance package . 206
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 225
Display message ............................ 250
Function/information ....................210
Active Light System
Display message ............................ 244
Active multicontour seat .................. 102
Active service system PLUS see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 69
Adaptive Highbeam Assist Display message ............................ 245
Function/notes ............................. 118
Switching on/off (on-board
computer) ...................................... 227
Additives (engine oil) ........................ 388
Air bags Display message ............................ 241
Front air bag (driver, front
passenger) ....................................... 41
Important safety notes ....................40
Knee bag .......................................... 42
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Pelvis air bag ................................... 43
Safety guidelines ............................. 39
Side impact air bag ..........................42
Window curtain air bag ....................44
Air-conditioning system
see Climate control
Air filter (display message) .............. 248
AIRMATIC Display message ............................ 249
Function/notes ............................. 189
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 141
Important safety notes ..................140
Rear ............................................... 141
Setting ........................................... 140
Setting the center air vents ...........141
Setting the side air vents ...............141
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
Ambient lighting (on-board
computer) .......................................... 227
AMG adaptive sport suspension
system ................................................ 190
AMG menu (on-board computer) ..... 230
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
ATA (Anti-Theft Alarm system) .........72
Ashtray ............................................... 292
Assistance menu (on-board
computer) .......................................... 224
ASSYST PLUS see ASSYST PLUS service interval
display 4Index

Key positionsKEYLESS-GO .................................. 145
SmartKey ....................................... 145
Kickdown
Driving tips .................................... 156
Manual drive program ....................159
Knee bag .............................................. 42
L
Lamps see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating .................225
Display message ............................ 250
Function/information ....................205
Lane Tracking package ..................... 203
Lap time (RACETIMER) ...................... 231
LATCH-type (ISOFIX) child seat
anchors ................................................ 59
License plate lamp (display
message) ............................................ 243
Lighting see Lights
Lights
Activating/deactivating the
interior lighting delayed switch-off . 228
Automatic headlamp mode ............116
Cornering light function .................118
Display message ............................ 242
Driving abroad ............................... 114
Fog lamps ...................................... 116
Hazard warning lamps ...................118
High beam flasher .......................... 117
High-beam headlamps ...................117
Light switch ................................... 114
Low-beam headlamps ....................115
Parking lamps ................................ 114
Rear fog lamp ................................ 116
Setting the brightness of the
ambient lighting (on-board
computer) ...................................... 227
Switching Adaptive Highbeam
Assist on/off ................................. 227
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 227
Switching the daytime running
lamps on/off (switch) ....................115
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 227
Switching the surround lighting
on/off (on-board computer) ..........227
Turn signals ................................... 117
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 245
LIM indicator lamp Cruise control ................................ 176
DISTRONIC PLUS ........................... 180
Loading guidelines ............................ 274
Locking see Central locking
Locking (doors)
Automatic ........................................ 83
Emergency locking ........................... 84
From inside (central locking
button) ............................................. 82
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 228
Low-beam headlamps Changing bulbs .............................. 122
Display message ............................ 242
Setting for driving abroad
(symmetrical) ................................. 114
Switching on/off ........................... 115
Luggage holder (EASY-PACK load-
securing kit) ....................................... 285
Lumbar support Adjusting the 4-way lumbar
support .......................................... 103
Luxury head restraints ..................... 101
M
M+S tires ................................... 174, 348
Maintenance see ASSYST PLUS service interval
display
12Index

Menu overview .............................. 218
Message memory .......................... 234
Navigation menu ............................ 220
Operating video DVD .....................222
Operation ....................................... 215
RACETIMER ................................... 231
Service menu ................................. 226
Settings menu ............................... 226
Standard display ............................ 219
Telephone menu ............................ 222
Trip menu ...................................... 219
Vehicle submenu ........................... 228
Operating system
see On-board computer
Outside temperature display ........... 215
Overhead control panel ...................... 35
Override feature Rear side windows ...........................62
P
Paint code number ............................ 381
Paintwork (cleaning instructions) ... 316
Panic alarm .......................................... 62
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 94
Opening/closing the roller
sunblind ........................................... 95
Problem (malfunction) .....................96
Resetting ......................................... 95
Panorama sliding sunroof
Important safety notes ....................93
Parcel net ........................................... 277
Parking ............................................... 167
Important safety notes ..................167
Parking brake ................................ 169
Position of exterior mirror, front-
passenger side ............................... 110
Rear view camera .......................... 198
see PARKTRONIC
Parking aid
Parking Guidance ........................... 195
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 237
Notes/function .............................. 169
Parking Guidance
Display message ............................ 251
Important safety notes ..................195
Parking lamps (changing bulbs) ...... 123
PARKTRONIC Deactivating/activating .................194
Driving system ............................... 192
Function/notes ............................. 192
Problem (malfunction) ...................195
Range of the sensors .....................193
Warning display ............................. 193
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 44
Pedals ................................................. 170
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Plastic hooks ..................................... 281
Plastic trim (cleaning instructions) . 319
Power washers .................................. 315
Power windows see Side windows
PRE-SAFE ®
(Preventive occupant
safety system) Display message ............................ 237
Operation ......................................... 50
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 238
Function/notes ................................ 69
Switching on/off ........................... 225
Warning lamp ................................. 270
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 22
Program selector button .................. 156
Pulling away Automatic transmission .................147
Q
Qualified specialist workshop ........... 25
14Index

Load index ..................................... 366
Load index (definition) ...................369
Maximum loaded vehicle weight
(definition) ..................................... 368
Maximum load on a tire
(definition) ..................................... 369
Maximum permissible tire
pressure (definition) ....................... 369
Maximum tire load .........................361
Maximum tire load (definition) .......369
Optional equipment weight
(definition) ..................................... 369
PSI (pounds per square inch)
(definition) ..................................... 369
Replacing ....................................... 370
Service life ..................................... 347
Sidewall (definition) .......................369
Speed rating (definition) ................368
Storing ........................................... 371
Structure and characteristics
(definition) ..................................... 367
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 370
Tire bead (definition) ......................369
Tire pressure (definition) ................369
Tire pressures (recommended) ......368
Tire size (data) ............................... 371
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 347
Tire tread (definition) .....................369
Total load limit (definition) .............370
Traction ......................................... 362
Traction (definition) .......................370
Tread wear ..................................... 362
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) ....................368
Unladen weight (definition) ............369
Wear indicator (definition) .............370
Wheel rim (definition) ....................368
see Flat tire
Top Tether ............................................ 60
Towing Important safety guidelines ...........340
Installing the towing eye ................340Removing the towing eye ...............341
With the rear axle raised ................341
Towing away
With both axles on the ground .......341
Tow-starting
Emergency engine starting ............342
Important safety notes ..................340
Transmission
see Automatic transmission
Transporting the vehicle .................. 342
Trim pieces (cleaning instructions) . 319
Trip computer (on-board
computer) .......................................... 219
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 219
Resetting (on-board computer) ......220
Trunk
Emergency release ..........................89
Important safety guidelines .............84
Locking separately ...........................88
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Trunk lid
Display message ............................ 258
Opening/closing .............................. 84
Turn signals
Changing bulbs (front) ...................124
Display message ............................ 242
Switching on/off ........................... 117
Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................83
From inside the vehicle (central
unlocking button) ............................. 82
Index19

ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid/tailgate
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELE AID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELE AID service.
R the mbrace/TELE AID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 15
seconds.XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.72Theft deterrent locking systemsSafety

If indicator lamp ; does not light up,
consult the section on malfunctions.XTo turn off: disconnect the plug from 115 V
power socket :.
Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board power supply is not within a
permissible volt range.
R the temperature of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, 115 V power socket : will
not supply it with power.
If indicator lamp ; still does not light up,
contact a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 24
.
The mbrace system is available if:
R it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 25
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
24 USA only.
25 USA only.296FeaturesStowing and features

GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the F Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the ï information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
F Roadside Assistance button or ï
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.Features297Stowing and featuresZ

A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
MB Info call button
XPress and hold MB Info call button : for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button : flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 26
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
26 USA only.Features299Stowing and featuresZ

This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
300FeaturesStowing and features

available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.XPull the trunk handle/tailgate handle for at
least 20 seconds until the indicator lamp in
the SOS button ( Y page 297) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 27
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Service for recovering a stolen vehicle
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center.
27 USA only.Features301Stowing and featuresZ