Direct select MERCEDES-BENZ E-Class SEDAN 2013 W212 User Guide

Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system

or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel Refueling
169
Driving and parking
Z

Vehicles featuring automatic
transmission
with a DIRECT SELECT lever
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to
position P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
Setting a speed G
WARNING
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase

or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others. :
To store the current speed or a higher
speed
; To store the current speed or a lower
speed
= To deactivate DISTRONIC PLUS
? To store the current speed or calling up
the last stored speed
A To set the specified minimum distance X
Press the cruise control lever up : for a
higher

speed or down ; for a lower speed.
X To adjust the set speed in 1 mph
increments

(1 km/h increments): briefly
press the cruise control lever up : or
down ; to the pressure point.
Every time the cruise control lever is
pressed up : or down ;, the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
press the cruise control lever up : or
down ; to beyond the pressure point.
Every time the cruise control lever is
pressed up : or down ;, the last speed
stored is increased or reduced.
i DISTRONIC
PLUS is not deactivated if you
depress the accelerator pedal. If you
accelerate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished
overtaking.
Storing the current speed or calling up
a stored speed G
WARNING
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could

cause an accident and/or serious injury
to you and others. 192
Driving systems
Driving and parking

X
Briefly pull the cruise control lever towards
you :.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored.
Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Setting the specified minimum distance G
WARNING
It is up to the driver to exercise discretion to
select the appropriate setting given road
conditions, traffic, driver's preferred driving
style and applicable laws and driving
recommendations

for safe following distance.You can set the specified minimum distance
for

DISTRONIC PLUS by varying the time span
between one and two seconds. With this
function, you can set the minimum distance
that DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(Y page 193).
X To increase: turn control ; in direction
=.
DISTRONIC

PLUS then maintains a greater
distance between your vehicle and the
vehicle in front.
X To decrease: turn control ; in
direction :.
DISTRONIC

PLUS then maintains a shorter
distance between your vehicle and the
vehicle in front. i
Make
sure that you maintain a sufficiently
safe distance from the vehicle in front.
Adjust the distance to the vehicle in front if
necessary.
DISTRONIC PLUS displays in the
speedometer When DISTRONIC PLUS is activated, one or
two

segments ; in the set speed range light
up.
If DISTRONIC PLUS detects a vehicle in front,
segments ; between speed of the vehicle in
front : and stored speed = light up.
i For design reasons, the speed displayed
in the speedometer may differ slightly from
the speed set for DISTRONIC PLUS.
DISTRONIC PLUS displays in the
multifunction display General notes
You can select the distance display in the
Assistance menu (
Y page 236)of the on-
board computer. Driving systems
193
Driving and parking Z

Display when DISTRONIC PLUS is
deactivated
:
Vehicle in front, if detected
; Distance indicator, current distance to
the vehicle in front
= Specified minimum distance to the
vehicle in front; adjustable
? Own vehicle
X Select the Distance Display function
using the on-board computer
(Y page 236).
Display when DISTRONIC PLUS is
activated :
DISTRONIC PLUS activated
; Own vehicle
= Specified minimum distance to the
vehicle in front; adjustable
? Vehicle in front, if detected
X Select the Distance Display function
using the on-board computer
(Y page 236). i
You will see the stored speed for about
five
seconds when you activate DISTRONIC
PLUS.
Deactivating DISTRONIC PLUS G
WARNING
DISTRONIC PLUS is deactivated and releases
the brakes if the vehicle is slowed down to a
speed

below 20 mph (30km/h) by the system,
provided that DISTRONIC PLUS does not
detect a vehicle directly in front. At this point,
the driver must apply the brakes in order to
slow down further and bring the vehicle to a
standstill. There are several ways to deactivate
DISTRONIC PLUS:
X
Briefly press the cruise control lever
forwards :.
or
X Brake, unless the vehicle is stationary.
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC PLUS Off message
in

the multifunction display for approximately
five seconds.
i The last speed stored remains stored until
you switch off the engine.
DISTRONIC PLUS is automatically
deactivated if:
R you engage the parking brake.
R you are driving slower than 15 mph
(25 km/h) and there is no vehicle in front,194
Driving systems
Driving and parking

or if the vehicle in front is no longer
detected.
R ESP ®
intervenes or you deactivate ESP ®
.
R the
transmission is in the P, R or N position.
R you switch off the radar sensor system
(Y page 241).
R you pull the cruise control lever towards
you in order to pull away and the front-
passenger door or one of the rear doors is
open.
R the vehicle has skidded.
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off message in the
multifunction display for approximately five
seconds.
Tips for driving with DISTRONIC PLUS Important safety notes
G
WARNING
The DISTRONIC PLUS works to maintain the
speed
selected by the driver unless a moving
obstacle proceeding directly ahead of it in the
same travel direction is detected (e.g.
following another vehicle ahead of you at your
set distance).
This means that:
R Your vehicle can pass another vehicle after
you have changed lanes.
R While in a sharp turn or if the preceding
vehicle is in a sharp turn, the DISTRONIC
PLUS could lose sight of the preceding
vehicle. Your vehicle could then accelerate
to the previously selected speed.
The DISTRONIC PLUS regulates only the
distance between your vehicle and those
directly ahead of it. It may not register
stationary objects in the road, e.g.:
R a stopped vehicle in a traffic jam
R a disabled vehicle
R an oncoming vehicle The driver must always be alert, observe all
traffic

and intercede as required by means of
steering or braking the vehicle. G
WARNING
The DISTRONIC PLUS should not be used in
snowy or icy road conditions.
The

following contains descriptions of certain
road and traffic conditions in which you must
be particularly attentive. In such situations,
brake if necessary. DISTRONIC PLUS is then
deactivated.
Cornering, going into and coming out of a
bend The ability of DISTRONIC PLUS to detect
vehicles when cornering is limited. Your
vehicle may brake unexpectedly or late.
Vehicles traveling on a different line
DISTRONIC PLUS may not detect vehicles
traveling on a different line. The distance to
the vehicle in front will be too short. Driving systems
195
Driving and parking Z

vehicles. Under some circumstances, Parking
Guidance might therefore issue steering
instructions too soon. This may lead to a
collision. For this reason, you should avoid
using Parking Guidance in such situations.
G
WARNING
Make sure that no persons or animals are in
the maneuvering range. Otherwise, they
could be injured.
! Pay particular attention to low objects or
objects with flat surfaces, such as trailer
drawbars, posts, cross beams and curbs.
These
types of objects cannot be detected
by Parking Guidance and may damage the
vehicle.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at
a sharp angle. Otherwise, you may damage
the wheels or tires.
Parking Guidance is an electronic parking aid
with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
A suitable parking space is indicated by the
parking symbol. You receive steering
instructions when parking. You may also use
PARKTRONIC ( Y page 202).
When PARKTRONIC is deactivated, Parking
Guidance is also unavailable.
Use Parking Guidance for parking spaces:
R that are parallel to the direction of travel
R that are on straight roads, not bends
R that are on the same level as the road, i.e.
not on the pavement, for example. Parking
Guidance may not detect flat curbs
Parking tips:
R on narrow roads, drive past the parking
space as close as possible.
R parking spaces that are littered, overgrown
or partially occupied by trailer drawbars
might be identified incorrectly or not at all.
R snowfall or heavy rain may lead to a parking
space being measured inaccurately. R
pay attention to the PARKTRONIC
(Y

page 203) warning messages during the
parking procedure.
R when transporting a load which protrudes
from your vehicle, you must not use Parking
Guidance.
R never use Parking Guidance with snow
chains or an emergency spare wheel
installed.
R make sure that the tire pressures are
always correct. This has a direct effect on
the steering instructions.
R the way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the
position and shape of the vehicles parked
in front and behind it and the conditions of
the location. In some cases, Parking
Guidance may guide you too far or not far
enough into a parking space. In some
cases, it may also lead you across or onto
the curb. If necessary, cancel the parking
procedure with Parking Guidance.
Detecting a parking space Example: vehicles featuring a DIRECT SELECT lever
:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Parking Guidance is automatically activated
when you drive forwards. The system is
operational

at speeds of up to approximately
22 mph (35 km/h). While in operation, the
system independently locates and measures
parking spaces on both sides of the vehicle.
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol ; as
a status indicator in the instrument cluster. 206
Driving systems
Driving and parking

You are responsible for safety at all times and
must continue to pay attention to the
immediate surroundings when parking and
maneuvering. This includes the area behind,
in front of, and beside the vehicle. Otherwise
you could endanger yourself and/or others.
G
WARNING
The rear view camera will not function or will
not fully function if:
R the tailgate is open
R it is raining or snowing strongly or if it is
foggy
R it is night or if you are parking/
maneuvering your vehicle in a very dark
area
R a very bright white light is affecting the
camera
R the immediate vicinity is illuminated with
fluorescent light (the display can flicker)
R temperature
changes abruptly, for example
if you drive out of the cold into a heated
garage (condensation on the lens)
R the camera lens is dirty or covered
R the rear of your vehicle is damaged
In this case, have the position and the
setting of the camera checked at a
specialist workshop. Mercedes-Benz
recommends that you consult a Mercedes-
Benz Center for this purpose.
Do not use the rear view camera in these
situations. You could otherwise injure
yourself and other people and/or cause
damage - including damage to your vehicle -
while parking/maneuvering.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
Activating the rear view camera X
Make sure that the SmartKey is in position
2 in the ignition lock.
X Make sure that the rear view camera
function is selected in COMAND (see the separate operating instructions for
COMAND).
X Engage reverse gear.
The

area behind the vehicle is shown in the
COMAND display with guide lines.
Guide lines in the COMAND display G
WARNING
Use of rear view camera can be dangerous if
you are color-blind or have impaired color
vision.
Only

use rear view camera if you can see and
distinguish all colored guidelines shown by
rear view camera on the COMAND system
display. G
WARNING
Please note that objects that do not touch the
ground may appear to be further away than
they actually are, for example:
R the

bumper of a vehicle parked behind you
R the trailer drawbar
R the ball coupling of a trailer tow hitch
R the rear end of a truck
R a slanted post
In such cases, you should not use the guide
lines to judge the distance. You may misjudge
the distance, which increases the risk of
impacting the objects.
Even if the object you approach is directly on
the ground, do not approach the object any
closer than the red guide line. Example: information in the COMAND display Driving systems
209
Driving and parking Z

R
the lane markings change quickly, e.g.
branch off, cross or merge.
R the road is narrow and winding.
Active Lane Keeping Assist cannot detect
road and traffic conditions. It is not a
substitute for attentive driving. You are
responsible
for the vehicle's speed, braking in
good time and steering correctly. Always
adapt your driving style to suit the prevailing
road and weather conditions. Always pay
attention to traffic conditions and your
surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
General notes Active Lane Keeping Assist monitors the area
in front of your vehicle by means of a
camera
:

at the top of the windshield. Active
Lane Keeping Assist detects lane markings on
the road and warns you before you leave your
lane unintentionally. If you do not react to the
warning, a lane-correcting application of the
brakes can bring the vehicle back into the
original lane.
In the Display Unit Speed-/Odometer:
on-board computer function (Y page 238), if
you select the km display unit, Active Lane-
Keeping Assist is activated at a speed of
60 km/h. If the Miles display unit is selected,
the assistance range begins at 40 mph.
Warning vibration in the steering wheel
A warning may be given if a front wheel
passes over a lane marking. It will warn you by means of intermittent vibration in the
steering wheel for up to 1.5 seconds.
In order that you are warned only when
necessary and in good time if you cross the
lane marking, the system recognizes certain
conditions and warns you accordingly.
The warning vibration occurs earlier if:
R
you approach the outer lane marking on a
bend.
R the road has very wide lanes, e.g. a
freeway.
R the

system recognizes solid lane markings.
The warning vibration occurs later if:
R the road has narrow lanes.
R you cut the corner on a bend.
Lane-correcting brake application G
WARNING
Active Lane Keeping Assist does not keep
your vehicle in its lane. It is only an aid
designed

to assist driving. It is not a substitute
for attentive driving. In some cases, the lane-
correcting brake application is not sufficient
to bring your vehicle back to the original lane.
In such cases, you must steer the vehicle
yourself to ensure that it does not leave the
lane.
Active Lane Keeping Assist does not detect
road and traffic conditions. Always make sure
that there is sufficient distance to the side for
other traffic or obstacles. In rare cases,
unclear markings or particular structures on
the roadway can be recognized as solid lane
markings. An inappropriate brake application,
e.g. after intentionally driving over a solid lane
marking, may be interrupted at any time by
steering slightly in the opposite direction.
Active Lane Keeping Assist cannot take
weather conditions into account.
You are responsible for the driving at
appropriate speeds, braking in good time, and
steering correctly. Always adapt your driving
style to suit the prevailing road and weather
conditions. Always pay attention to traffic
conditions and your surroundings. Otherwise, 222
Driving systems
Driving and parking

you may fail to recognize dangers in time,
cause an accident and injure yourself and
others.
If a lane-correcting brake application occurs,
the display shown in the illustration appears
in the multifunction display.
If you leave your lane under certain
circumstances the vehicle will brake briefly
on one side. This is meant to assist you in
bringing
the vehicle back to the original lane.
This function is available in the range between
40 mph and 120 mph (60 km/h and
200 km/h).
A lane-correcting brake application can only
be made after driving over a solid,
recognizable lane marking. Before this, a
warning must be given by means of
intermittent vibration in the steering wheel.
In addition, a lane with lane markings on both
sides must be recognized. The brake
application also slightly reduces vehicle
speed.
i A further lane-correcting brake
application can only occur after your
vehicle has returned to the original lane.
No lane-correcting brake application occurs
if:
R you clearly and actively steer, brake or
accelerate.
R you cut the corner on a sharp bend.
R you have switched on the turn signals.
R a driving safety system intervenes, e.g.
ESP ®
, PRE-SAFE ®
Brake or Active Blind
Spot Assist.
R you have adopted a sporty driving style with
high cornering speeds or high rates of
acceleration. R
ESP ®
is switched off.
R the transmission is not in position D.
R a

loss of tire pressure or a defective tire has
been detected and displayed.
Active Lane Keeping Assist does not detect
traffic situations or road users. An
inappropriate brake application may be
interrupted at any time if you:
R steer slightly in the opposite direction.
R use a turn signal.
R clearly brake or accelerate.
A lane-correcting brake application is
interrupted automatically if:
R a driving safety system intervenes, e.g.
ESP ®
, PRE-SAFE ®
Brake or Active Blind
Spot Assist.
R lane markings can no longer be recognized.
Switching on Active Lane Keeping Assist X
Switch on Active Lane Keeping Assist using
the on-board computer; to do so, select
Standard or Adaptive(Y page 237).
Symbol : appears in the multifunction
display.
If your speed exceeds

40 mph (60 km/h)
and lane markings are detected,
symbol : is highlighted. Active Lane
Keeping Assist is ready for use.
If Standard is selected, no warning
vibration occurs if:
R you have switched on the turn signals. In
this event, the warnings are suppressed
for a certain period of time.
R a driving safety system intervenes, such
as ABS, BAS or ESP ®
.
If Adaptive is selected, no warning
vibration occurs if: Driving systems
223
Driving and parking Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 25).Important safety notes
G
WARNING
The driver's concentration must always be
directed primarily at road traffic.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver

when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m) per
second. G
WARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired. If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.
G
WARNING
Malfunction and warning messages are only
displayed for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance services and safety checks
performed

on the vehicle. Bring the vehicle to
an authorized Mercedes-Benz Center to
address the malfunction and warning
messages. G
WARNING
All categories of messages contain important
information which should be taken note of
and, where a malfunction is indicated,
addressed as soon as possible at an
authorized Mercedes-Benz Center.
Failure to repair the condition noted may
cause

damage not covered by the Mercedes-
Benz Limited Warranty, or result in property
damage or personal injury. G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions

included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
For an illustration of the instrument cluster,
see ( Y page 31).226
Important safety notes
On-board computer and displays