Battery MERCEDES-BENZ E-Class SEDAN 2013 W212 Owner's Guide

is the case, the ECO start/stop function is
not
available. In addition, the Stop/Start
inactive message is shown in the AMG
menu in the multifunction display.
i If
indicator lamp ; is off, the ECO start/
stop function has been deactivated
manually or as the result of a malfunction.
The engine will then not be switched off
automatically when the vehicle stops.
i Every time you switch on the engine using
the SmartKey or the Start/Stop button, the
ECO start/stop function is activated.
Automatic engine switch-off Method of operation
If the vehicle is braked to a standstill in
D or
N, the ECO start/stop function switches off
the engine automatically.
The ECO start/stop function is operational
and the ¤ symbol is displayed in green in
the multifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the vehicle is stationary.
R the outside temperature is within the
comfort range
R the engine is at normal operating
temperature.
R the

set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
If conditions for automatic engine switch-off
have not been fulfilled, the ¤ symbol will
be shown in yellow. In addition, the Stop/
Start inactive message is shown in the
AMG menu in the multifunction display. i
If you shift the transmission from R to D,
the ECO start/stop function is available
again once the ¤ symbol reappears in
green in the multifunction display.
i You can still activate the HOLD function
when the vehicle is stationary, even if the
engine has been switched off
automatically. It is then not necessary to
continue applying the brakes during the
automatic stop phase. When you depress
the accelerator pedal, the engine starts
automatically

and the braking effect of the
HOLD function is deactivated. Depress the
accelerator pedal carefully, as the engine
must be started first.
i During automatic engine switch-off, the
climate control system only operates at a
reduced capacity. If you require full climate
control capacity, the ECO start/stop
function can be deactivated by pressing the
ECO button ( Y page 157).
Vehicles with automatic transmission
If the vehicle is braked to a standstill in
transmission position D or N and the brake
remains depressed, the ECO start/stop
function switches off the engine
automatically.
i You can still activate the HOLD function
when the vehicle is stationary, even if the
engine has been switched off
automatically. It is then not necessary to
continue applying the brakes during the
automatic stop phase. When you depress
the accelerator pedal, the engine starts
automatically and the braking effect of the
HOLD function is deactivated. Depress the
accelerator pedal carefully, as the engine
must be started first. 158
Driving
Driving and parking

Automatic engine start
Method of operation
The engine starts automatically if:
R
you have switched off the ECO start/stop
function by pressing the ECO button.
R you release the brakes when in
transmission
position D or N and when the
HOLD function is not active.
R you depress the accelerator pedal.
R you remove your foot from the brake pedal.
R you engage reverse gear R.
R you move the transmission out of position
P.
R you switch to drive program S, S+ or M.
R you unfasten your seat belt or open the
driver's door.
R the vehicle starts to roll.
R the brake system requires this.
R the temperature in the vehicle interior
deviates from the set range.
R the system detects moisture on the
windshield when the air-conditioning
system is switched on.
R the charge level of the battery is too low. Driving
159
Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in

the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 155). Avoid excessively
long

and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 352).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡

(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 331). Observe the warning
notes as you do so and add coolant if necessary.160
Driving
Driving and parking

Problem Possible causes/consequences and
M SolutionsThe fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle using the mechanical key ( Y page 80).
X Open the trunk lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 171). The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing
agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up,
the Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not added, it will then not be possible to
restart the engine. Fill the DEF tank with
about 1 gal (3.8l) of DEF or have the DEF tank
refilled at a qualified specialist workshop.
Use the special DEF refill bottle when filling
between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance ( Y page 23).
If the outside temperature is lower than
12 ‡ ( Ò11) †, damage may occur when adding DEF. If DEF is frozen and there is an
active warning indicator, it may not be
possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become

fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF
tank refilled at a qualified specialist
workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important notes on topping up G
WARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
seek medical help.
R Clean

affected skin immediately with plenty
of water.
R If DEF was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician. Refueling
173
Driving and parking Z

If you brake the vehicle with the parking
brake, the brake lamps will not light up.
X
To apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J

(Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for a long period
If
you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist
workshop. Driving tips
General notes
Important safety notes G
WARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance

with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate the audio system or COMAND
(Cockpit Management and Data System) in
compliance with all legal requirements and
when the road, weather and traffic conditions
permit. You may otherwise not be able to
observe the traffic conditions, endangering
yourself and others.
Remember that your vehicle covers a distance
of 44 ft (approximately 14 m) a second when
it is traveling at only 30 mph (approximately
50 km/h).
Drive sensibly – save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display. Driving tips
177
Driving and parking Z

DISTRONIC PLUS uses additional information
from your navigation system so that it can
react appropriately to certain traffic
situations. This is the case if, while following
a
vehicle, DISTRONIC PLUS is active and you:
R approach or drive through a traffic circle
R approach a T-intersection
R turn off at a freeway exit
Even if the vehicle in front leaves the
detection range, DISTRONIC PLUS
temporarily maintains the current driving
speed and does not accelerate. This is based
on the current map data in the navigation
system. Example: traffic circle
The current speed is maintained:
R
approximately ten seconds before the
traffic circle/T-intersection and for
approximately

1.5 seconds when driving in
the traffic circle
R approximately twelve seconds before
reaching a freeway exit and approximately
four seconds after the freeway exit
Afterwards, the vehicle accelerates back to
the set speed you specified.
Stopping G
WARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle. DISTRONIC PLUS does not replace the
parking brake and must not be used for
parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R
DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away. G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
If DISTRONIC PLUS detects that the vehicle
in

front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front. The specified minimum
distance is set using the control on the
cruise control lever. Driving systems
191
Driving and parking Z

R
the driver's door is closed or your seat belt
is fastened.
R the parking brake is released.
R the hood is closed.
R the transmission is in position D, R or N.
R DISTRONIC PLUS is deactivated.
Activating the HOLD function G
WARNING
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate

the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing).
X Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until ë appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function G
WARNING
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or

deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
parking brake and must not be used for
parking. The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R
the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
The HOLD function is deactivated
automatically if:
R you accelerate and the transmission is in
position D or R.
R you shift the transmission to position P.
R you depress the brake pedal again with a
certain amount of pressure until ë
disappears from the multifunction display.
R you activate DISTRONIC PLUS.
When the HOLD function is activated, the
transmission is shifted automatically to
position P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is
activated, the Brake ImmediatelyBrake
Immediately message is shown in the Driving systems
197
Driving and parking Z

Display messages Possible causes/consequences and
M Solutions# The battery is not being charged.
A warning tone also sounds.
Possible causes are:
R
a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Open the hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do
not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 4
Check Engine Oil
At Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refueling, at the latest
(Y page 330).
X If necessary, add engine oil ( Y page 330).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
www.mbusa.com (USA only). Display messages
259
On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutionsh
Tire Press. Check
Tire Pressure The tire pressure in one or more tires has dropped significantly.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they
may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers.

Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 175).
X If there is a flat tire, inspect the tires ( Y page 344).
X Check the tire pressure (Y page 370).
X If necessary, correct the tire pressure. h
Correct Tire
Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity (Y page 370).
X If necessary, correct the tire pressure. Vehicle
Display messages Possible causes/consequences and
M SolutionsShift to 'P' or 'N'
to Start Engine You have attempted to start the engine with the transmission in
position R or D.
X
Shift the transmission to position P or N.Auxiliary Battery
Malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. Apply Brake to
Shift
from 'P' You have attempted to move the transmission selector lever to
position D, R or N without depressing the brake pedal.
X
Depress the brake pedal. Display messages
271
On-board computer and displays Z

SmartKey
Display messages Possible causes/consequences and
M SolutionsÂ
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. Â
Take
Your Key from
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. Â
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. Â
Replace

Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries ( Y page 81).Â
Don't Forget Your
Key The display message is shown for a maximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X
Remember to take the KEYLESS-GO key with you when you
leave the vehicle. Â
Key Not Detected 
(red display message) The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because

there is interference from a strong source of radio waves.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Operate the vehicle with the SmartKey in the ignition lock.274
Display messages
On-board computer and displays