media port MERCEDES-BENZ E-Class SEDAN 2013 W212 Owner's Guide

has not been able to initiate an emergency call
(e.g.
the relevant mobile phone network is not
available).
The Call Failed message is displayed in the
multifunction display and must be confirmed.
Should this occur, assistance must be
summoned by other means.
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display. All important information on the emergency
is transmitted, for example:
R
current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on serious accidents
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants.
If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
Making an emergency call G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic

SOS signal and cannot make voice
contact with the vehicle occupants. Features
313
Stowage and features Z

Jump-starting
G
WARNING
HYBRID vehicles: It is imperative that you read the HYBRID Supplemental Operating Instructions
included in your vehicle literature portfolio. You may otherwise not receive all necessary safety
information and warning for the operation of your vehicle. G
WARNING
Failure to follow these directions will cause damage to the electronic components, and can lead
to a battery explosion and severe injury or death.
Never lean over batteries while connecting or jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not allow this fluid to come in contact with eyes, skin or
clothing. In case it does, immediately flush affected area with water, and seek medical help if
necessary.
A battery will also produce hydrogen gas, which is flammable and explosive. Keep flames or
sparks away from battery, avoid improper connection of jumper cables, smoking, etc.
Attempting to jump start a frozen battery can result in it exploding, causing personal injury.
Read all instructions before proceeding. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts.
Otherwise, the catalytic converter could be damaged by non-combusted fuel.
Do
not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.352
Jump-starting
Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 25).Important safety notes
G
WARNING
If wheels and tires of the wrong size are used,
the wheel brakes or suspension components
may be damaged. There is a risk of accident.
Always replace wheels and tires with those
that fulfill the specifications of the original
part (designation, manufacturer, model). G
WARNING
A flat tire severely impairs the driving,
steering and braking characteristics of the
vehicle. There is a risk of accident.
Tires without run-flat characteristics:
R do not drive with a flat tire.
R immediately replace the flat tire with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop.
Tires with run-flat characteristics:
R pay attention to the information and
warning

notices on MOExtended tires (tires
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety. Before purchasing and using non-approved
accessories, visit a qualified specialist
workshop and inquire about:
R
suitability
R legal stipulations
R factory recommendations
Information on the dimensions and types of
wheels

and tires for your vehicle can be found
under "Wheel/tire combinations"
(Y page 389).
Information on air pressure for the tires on
your vehicle can be found:
R on the vehicle's Tire and Loading
Information placard on the B-pillar
(Y page 373)
R on the tire pressure label on the fuel filler
flap ( Y page 170)
R under "Tire pressure" ( Y page 366)
R in the "Tire pressure" section Operation
Information on driving
If the vehicle is heavily laden, check the tire
pressures and correct them if necessary.
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g.

pulling to one side. This may indicate that
the wheels or tires are damaged. If you
suspect that a tire is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tires for
damage. Hidden tire damage could also be
causing the unusual handling characteristics.
If you find no signs of damage, have the tires
and wheels checked at a qualified specialist
workshop.
When parking your vehicle, make sure that
the tires do not get deformed by the curb or
other obstacles. If it is necessary to drive over
curbs, speed humps or similar elevations, try
to do so slowly and at an obtuse angle.
Otherwise, the tires, particularly the
sidewalls, may be damaged. 362
Operation
Wheels and tires

vehicle and can deviate from the data
shown here. You can find the data
applicable to your vehicle on the vehicle's
identification plate.
VIN
X
Slide the right-hand front seat to its
rearmost position.
X Fold floor covering : upwards.
You will see VIN ;.
The VIN can also be found in the following
locations:
R on the lower edge of windshield
(Y page 406)
R on the vehicle identification plate
(Y page 405) Engine number
:
Emission control information plate,
including the certification of both federal
and Californian emissions standards
; Engine number (stamped into the
crankcase)
= VIN (on the lower edge of the windshield) Service products and filling
capacities
Important safety notes
G
WARNING
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children.
For health reasons, you should prevent
service
fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately. H
Environmental note
Dispose of service products in an
environmentally responsible manner.
Service products include the following:
R Fuels (e.g. gasoline, diesel)
R Exhaust gas aftertreatment additives, e.g.
DEF406
Service products and filling capacities
Technical data

R
Lubricants (e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R Windshield washer fluid
R Climate control system refrigerant
Components and service products must be
matched. You should therefore only use
products that have been tested and approved
by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved
by Mercedes-Benz by the following
inscription on the containers:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations
indicate a level of quality or a specification in
accordance with an MB Sheet number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz. Fuel
Important safety notes G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. Tank capacity Model Total
capacity All models
21.1 US gal
(80.0 l) Model Of which
reserve All models (except E 63
AMG)
Approx.
2.4 US gal (9.0 l) E 63 AMG
Approx.
3.7 US gal (14.0 l) Gasoline
Fuel grade
!
Do

not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline may be used.
If there is no premium-grade unleaded
gasoline available and regular unleaded
gasoline must be used, please observe the
following precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and fill the rest Service products and filling capacities
407
Technical data Z