ESP MERCEDES-BENZ E-Class SEDAN 2013 W212 Service Manual

Replacing bulbs
Important safety notes
Xenon bulbs G
DANGER
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or even
fatally injured if you touch the electric
contacts on Xenon bulbs. Therefore, never
remove the cover from Xenon bulbs.
Do not change the Xenon bulbs yourself, but
have them replaced at a qualified workshop.
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs G
WARNING
Bulbs and lamps can become very hot. For
this reason, allow them to cool down before
changing them. Otherwise, you could burn
yourself when you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could, for example, damage
the bulbs and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
Halogen bulbs are pressurized and could
explode when you change them, especially if
they are very hot. You should therefore wear
eye protection and gloves when you are
changing them.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs

listed (Y page 130). Have the bulbs that you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
Do

not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. Overview: changing bulbs/bulb types
You
can change the following bulbs. The bulb
type can be found in the legend. Halogen headlamps
:
Low-beam headlamp: H7 55 W
; High-beam headlamp: H7 55 W
= Parking lamp/standing lamp: W 5 W
? Turn signal lamp: 3457A130
Replacing bulbs
Lights and windshield wipers

!
Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch
the glass if wiping takes place when
the windshield is dry.
If it is necessary to switch on the windshield
wipers in dry weather conditions, always
use washer fluid when operating the
windshield wipers.
! If the windshield wipers leave smears on
the windshield after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield
becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the
windshield.
For this reason, you should always switch
off the windshield wipers in dry weather. Combination switch
1
$ Windshield wipers off
2 Ä Intermittent wipe, low (rain sensor
set to low sensitivity)
3 Å
Intermittent wipe, high (rain sensor
set to high sensitivity)
4 ° Continuous wipe, slow 5
¯ Continuous wipe, fast
B í Single wipe/ î To wipe the
windshield using washer fluid
X Switch on the ignition.
X Turn the combination switch to the
corresponding position.
In the Ä
or Å position, the appropriate
wiping frequency is set automatically
according to the intensity of the rain. In
the Å position, the rain sensor is more
sensitive than in the Ä position, causing
the windshield wipers to wipe more
frequently. Switching the rear window wiper on/
off
Combination switch
:
è Switch
2 ô To wipe with washer fluid
3 I To switch on intermittent wiping
4 0 To switch off intermittent wiping
5 ô To wipe with washer fluid
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Turn switch : on the combination switch
to the corresponding position.
When

the rear window wiper is switched on,
the icon appears in the instrument cluster. Windshield wipers
133
Lights and windshield wipers Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 25).Breaking-in notes
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate

for this by applying greater force
to the brake pedal. The first 1,000 miles (1,500 km)
The
more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying
vehicle and engine speeds for the first
1,000 miles (1,500 km).
R Avoid heavy loads, e.g. driving at full
throttle, during this period.
R Change gear in good time, before the
tachometer needle is Ô of the way to the
red area of the tachometer.
R If possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
R Only select shift ranges 3, 2 or 1 when
driving slowly, e.g. in mountainous terrain.
After 1,000 miles (1,500 km), you can
increase the engine speed gradually and
accelerate the vehicle to full speed. Additional breaking-in notes for AMG
vehicles:
R
Do not drive faster than

85 mph
(140 km/h) for the first 1000 miles
(1500 km).
R Only allow the engine to reach a maximum
engine speed of 4500 rpm briefly.
R Change gear in good time.
i You should also observe these notes on
running in if the engine or parts of the drive
train on your vehicle have been replaced.
i Always observe the respective speed
limits. AMG vehicles with rear axle locking
differential
Your vehicle is equipped with a self-locking
differential on the rear axle. To improve the
protection

of the differential on the rear axle,
change the oil after a break-in distance of
2,000 miles (3,000 km). This oil change
extends the service life of the differential.
Have the oil change carried out at a qualified
specialist workshop. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient

clearance for the pedals. Do not use
loose floormats. 152
Driving
Driving and parking

KEYLESS-GO
General notes
R
Do
not keep the KEYLESS-GO key together
with:
- electronic devices, e.g. a mobile phone
or another key
- metallic objects, e.g. coins or metal film
R Do not keep the KEYLESS-GO key in metal
objects, e.g. metal cases.
This can affect the functionality of
KEYLESS-GO.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS-
GO start function and a detachable Start/
Stop button.
The Start/Stop button must be inserted into
the ignition lock and the SmartKey must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This
is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the
SmartKey is in the vehicle:
R the vehicle can be started using the
Start/Stop button and
R electrically powered equipment can be
operated. Key positions with KEYLESS-GO
As soon as the ignition is switched on, all the
indicator

lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see ( Y page 277).
X Insert Start/Stop button : into ignition
lock ;.
i When you insert Start/Stop button :
into ignition lock ;, the system needs
approximately

2 seconds' recognition time.
You can then use Start/Stop button :.
Activating power supply
X Position 0:
if Start/Stop button : has not
yet been pressed, this corresponds to the
SmartKey being removed from the ignition.
X Position 1: press Start/Stop button :.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
i If
you then open the driver's door when in
this position, the power supply is
deactivated.
Switching on the ignition
X Position 2 (ignition): press Start/Stop
button : twice.
The ignition is switched on.
i The ignition is switched off when:
R the driver's door is opened and
R you press Start/Stop button : once
when in this position. 154
Driving
Driving and parking

X
Depress the brake pedal and keep it
depressed.
X To start a gasoline engine: press the
Start/Stop button (Y page 154) once.
The engine starts.
X To start a diesel engine:
press the Start/
Stop button (Y page 154) once.
Preglow is activated and the engine starts.
i If
the engine is warm, the preglow time is
shortened. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position D or
R,

the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position D or R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position D or R.
X Release the parking brake ( Y page 176).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i It
is only possible to shift the transmission
from position P to the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged. i
The
vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 240).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away.

There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
X Take your foot off the brake pedal.
The

vehicle is then held for about a second.
X Pull away.
Hill start assist will not function if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. 156
Driving
Driving and parking

Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in

the ignition back to position 0 or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go
out.
X Try to start the engine again (Y page 155). Avoid excessively
long

and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 352).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡

(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 331). Observe the warning
notes as you do so and add coolant if necessary.160
Driving
Driving and parking

Transmission positions
B
Park position
Do not shift the transmission into
position
P (Y page
175) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. In addition to
engaging the parking lock, you
must always apply the parking
brake to secure the vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop. C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. A
Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing

the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral N can damage
the drive train. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or M (AMG vehicles)

(Y page 165)
R the position of the accelerator pedal
R the road speed Driving tips
AMG vehicles When shifting down, the double-clutch
function is active regardless of the currently
selected drive program. The double-clutch
function reduces load change reactions and
is conducive to a sporty driving style. The
sound generated by the double-clutch164
Automatic transmission
Driving and parking

Shift range:
=
You can use the engine's braking
effect.
5
To use the braking effect of the
engine on downhill gradients and
for driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine
on extremely steep downhill
gradients and on long downhill
stretches Restricting the shift range
X
Pull the left-hand steering wheel paddle
shifter.
The automatic transmission shifts down
one

gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i If

the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up, even if the shift range is
restricted. This prevents the engine from
overrevving.
Derestricting the shift range X
Pull the right-hand steering wheel paddle
shifter.
The shift range is derestricted. Clearing the shift range restriction X
Pull and hold the right-hand steering wheel
paddle

shifter until D is shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range X
Pull the left-hand steering wheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and

deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manual drive program
Switching
on the manual drive program X
Turn the drive program selector
(Y page 165) until M appears in the
multifunction display.
The indicator M on the drive program
selector lights up in red.
The manual drive program is only available for
AMG vehicles.
Manual drive program M is different from
drive programs S and S+ with regard to
spontaneity, responsiveness and
smoothness of gear changes.
Manual drive program M can be selected
using the drive program selector. In manual
drive program M, you can change gear using
the steering wheel paddle shifters if the
transmission is in position D. The gear
currently selected and engaged is shown in
the multifunction display.
Upshifting !
In
manual drive program M, the automatic
transmission does not shift up
automatically even when the engine
limiting speed for the current gear is
reached. When the engine limiting speed is Automatic transmission
167
Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system

or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel Refueling
169
Driving and parking
Z

pump nozzle, which could cause personal
injury.
G
WARNING
E85 fuel (ethanol) and its vapours are
poisonous, highly flammable and highly
combustible. E85 fuel can cause serious
injury
if ignited, if you come into contact with
it you or if you inhale fuel vapors. Avoid
inhaling E85 fuel vapors and avoid skin
contact with E85 fuel. Extinguish any naked
flames before refueling. Keep sparks away
from E85 fuel, and do not smoke. G
WARNING
Do not fill diesel tanks with gasoline. Do not
mix diesel fuel with gasoline. Otherwise the
fuel

system and engine could be damaged. In
addition, the vehicle could catch fire.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 407). Refueling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tire pressure table
? Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.170
Refueling
Driving and parking