change time MERCEDES-BENZ E-Class SEDAN 2013 W212 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2013, Model line: E-Class SEDAN, Model: MERCEDES-BENZ E-Class SEDAN 2013 W212Pages: 420, PDF Size: 14.26 MB
Page 3 of 420
Welcome to the world of Mercedes-Benz
Before
you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and
warning notices in this manual. Disregarding
them may lead to damage to the vehicle or
personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, descriptions may vary from those
of your own vehicle.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle,
always pass the documents on to the new
owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2125847881 É212584788
1EËÍ
Page 24 of 420
Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz
tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. Printed Operator's Manual
The
printed Operator's Manual (including any
Supplements) must be observed.
There is no electronic update to the Digital
Operator's Manual. Amendments are only
made to the printed Operator's Manual. Operator's Manual
General notes
Before
you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury. Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and
functions. The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your
vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws)22
Introduction
Page 25 of 420
Information for customers in
California
In California, you have the right to exchange
a vehicle or receive a refund of the purchase
or leasing price if Mercedes-Benz USA, LLC
and/or an authorized workshop or
maintenance facility cannot, after several
authorized repairs, rectify considerable
damage
to or malfunctions of the vehicle that
are covered by the contractual warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following occurs:
(1) the serious defect or damage can result in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or damage, though less serious
than (1) above, has already been
repaired at least four times AND
Mercedes-Benz has been informed in
writing of the necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals. Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send
us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or Introduction
23
Page 44 of 420
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
G
WARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. to the:
-padded steering wheel boss
- knee bag covers
- front-passenger air bag cover
- outer side of front seat bolsters
- side trim next to the rear seat backrest
- roof lining trim R
Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep
area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also, refer them to the
applicable section in the Operator's Manual. 42
Occupant safety
Safety
Page 64 of 420
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access
to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger
compartment, or trunk (sedan), or
cargo compartment (wagon) unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Further information on secure stowage of
loads can be found under "Loading
guidelines". If an infant or child is traveling in the vehicle:
R
Secure the child with a child or infant seat
restraint
system appropriate to the age and
weight of the child.
R Make sure that the infant or child is
properly secured at all times while the
vehicle is in motion.
Mercedes-Benz recommends that you always
properly secure all infants and children with
a child or infant seat restraint system for the
trip.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R U.S. territories
R the District of Columbia
R all Canadian provinces
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. The infant or child restraint system
must be properly secured in accordance with
the manufacturer's instructions.
All infant or child restraint systems must meet
the following standards:
R U.S. Federal Motor Vehicle Safety
Standards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2
An information label on the child restraint
system indicates whether it meets these
standards. This information is also provided
in the installation instructions supplied with
the child restraint system.
Always read and follow the manufacturer's
instructions when using an infant or child
restraint system or booster seat.
Observe the warning labels in the vehicle
interior or on the infant or child restraint. 62
Children in the vehicle
Safety
Page 83 of 420
ignition lock. The SmartKey must be in the
vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key :
Release catch
; Mechanical key
X Push release catch : in the direction of
the arrow and at the same time remove
mechanical key ; from the SmartKey.SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and caustic
substances. For this reason, keep batteries
out of the reach of children.
If
a battery has been swallowed, seek medical
help immediately. G
WARNING
The SmartKey batteries contain perchlorate
material, which may require special handling and regard for the environment. Observe
government disposal guidelines. California
residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Mercedes-Benz recommends that you have
the
batteries replaced at a qualified specialist
workshop.
Checking the battery X
Press the & or % button.
The battery is working properly if battery
check lamp : lights up briefly.
The battery is discharged if battery check
lamp : does not light up briefly.
X Change the battery ( Y page 81).
i If
the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the & or % button:
R locks or
R unlocks the vehicle
i You can get a battery in any qualified
specialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X
Take the mechanical key out of the
SmartKey (Y page 80). SmartKey
81
Opening/closing Z
Page 85 of 420
Problems with the SmartKey
Problem Possible causes/consequences and
M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the % or
& button.
If this does not work:
X Check the SmartKey battery (Y page 81) and replace it if
necessary ( Y page 81).
X Lock ( Y page 86) or unlock ( Y page 86) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock ( Y page 86) or unlock ( Y page 86) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for a long time.
X
Pull the door handle and then turn the SmartKey to position 2
in the ignition lock. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the
SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the
SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the % or & button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 81) and replace it if
necessary ( Y page 81).
X Lock ( Y page 86) or unlock ( Y page 86) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
83
Opening/closing Z
Page 132 of 420
Replacing bulbs
Important safety notes
Xenon bulbs G
DANGER
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or even
fatally injured if you touch the electric
contacts on Xenon bulbs. Therefore, never
remove the cover from Xenon bulbs.
Do not change the Xenon bulbs yourself, but
have them replaced at a qualified workshop.
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs G
WARNING
Bulbs and lamps can become very hot. For
this reason, allow them to cool down before
changing them. Otherwise, you could burn
yourself when you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could, for example, damage
the bulbs and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
Halogen bulbs are pressurized and could
explode when you change them, especially if
they are very hot. You should therefore wear
eye protection and gloves when you are
changing them.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs
listed (Y page 130). Have the bulbs that you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
Do
not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. Overview: changing bulbs/bulb types
You
can change the following bulbs. The bulb
type can be found in the legend. Halogen headlamps
:
Low-beam headlamp: H7 55 W
; High-beam headlamp: H7 55 W
= Parking lamp/standing lamp: W 5 W
? Turn signal lamp: 3457A130
Replacing bulbs
Lights and windshield wipers
Page 154 of 420
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 25).Breaking-in notes
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate
for this by applying greater force
to the brake pedal. The first 1,000 miles (1,500 km)
The
more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying
vehicle and engine speeds for the first
1,000 miles (1,500 km).
R Avoid heavy loads, e.g. driving at full
throttle, during this period.
R Change gear in good time, before the
tachometer needle is Ô of the way to the
red area of the tachometer.
R If possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
R Only select shift ranges 3, 2 or 1 when
driving slowly, e.g. in mountainous terrain.
After 1,000 miles (1,500 km), you can
increase the engine speed gradually and
accelerate the vehicle to full speed. Additional breaking-in notes for AMG
vehicles:
R
Do not drive faster than
85 mph
(140 km/h) for the first 1000 miles
(1500 km).
R Only allow the engine to reach a maximum
engine speed of 4500 rpm briefly.
R Change gear in good time.
i You should also observe these notes on
running in if the engine or parts of the drive
train on your vehicle have been replaced.
i Always observe the respective speed
limits. AMG vehicles with rear axle locking
differential
Your vehicle is equipped with a self-locking
differential on the rear axle. To improve the
protection
of the differential on the rear axle,
change the oil after a break-in distance of
2,000 miles (3,000 km). This oil change
extends the service life of the differential.
Have the oil change carried out at a qualified
specialist workshop. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient
clearance for the pedals. Do not use
loose floormats. 152
Driving
Driving and parking
Page 157 of 420
Start/Stop button
=
USA only
? Canada only Starting the engine
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these
exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
Vehicles with a gasoline engine: the
catalytic converter is preheated for up to
30
seconds after a cold start. The sound of
the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N. Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey
to position 3 (Y page 153) in the
ignition lock and release it as soon as the
engine is running.
X To start a diesel engine: turn the
SmartKey
to position 2 (Y page 153) in the
ignition lock.
The % preglow indicator lamp in the
instrument cluster lights up.
X When the preglow indicator lamp %
goes out, turn the SmartKey to position 3
(Y page 153) and release it as soon as the
engine is running.
i You
can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine G
WARNING
As long as the SmartKey is in your vehicle, the
vehicle
can be started. Therefore, never leave
children unattended in the vehicle, as they
could otherwise accidentally start the engine.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an accident and/or serious personal
injury.
i The Start/Stop button can be used to
start the vehicle manually without inserting
the SmartKey into the ignition lock. The
Start/Stop button must be inserted into
the ignition lock and the SmartKey must be
in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function. Driving
155
Driving and parking Z