reset MERCEDES-BENZ E-Class SEDAN 2013 W212 Owner's Manual

1, 2, 3 ...
115 V socket ......................................
310
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 202
4MATIC off-road system ................... 202A
ABS (Anti-lock Braking System) Display message

............................ 247
Function/notes ................................ 67
Important safety notes .................... 67
Warning lamp ................................. 278
Activating/deactivating cooling
with air dehumidification ................. 143
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 237
Display message ............................ 264
Function/information .................... 218
Active Driving Assistance package . 218
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 237
Display message ............................ 263
Function/information .................... 222
Active light function .........................126
Active multicontour seat ..................107
Active Service System see ASSYST PLUS
ADAPTIVE BRAKE ................................. 72
Adaptive Highbeam Assist Display message ............................ 257
Function/notes ............................. 126
Switching on/off (on-board
computer) ...................................... 239
Additives (engine oil) ........................411
Air bags Display message ............................ 253
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes .................... 43Knee bag .......................................... 45
PASSENGER AIR BAG OFF
indicator lamp
.................................. 48
Pelvis air bag

................................... 46
Safety guidelines ............................. 42
Side impact air bag .......................... 45
Window curtain air bag ....................47
Air-conditioning system
see Climate control
Air filter (display message) ..............260
AIRMATIC Display message ............................ 261
Function/notes ............................. 199
Air vents
Glove box ....................................... 149
Important safety notes .................. 148
Rear ............................................... 149
Setting ........................................... 148
Setting the center air vents ...........148
Setting the side air vents ............... 148
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 239
AMG adaptive sport suspension
system ................................................ 200
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 308
Assistance menu (on-board
computer) .......................................... 236
ASSYST PLUS Displaying a service message ........ 333
Hiding a service message .............. 333
Notes ............................................. 332
Resetting the service interval
display ........................................... 333
Service message ............................ 332
Special service requirements ......... 333
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 754
Index

Locking verification signal (on-
board computer)
............................... 240
Low-beam headlamps Changing bulbs
.............................. 131
Display message ............................ 254
Setting for driving abroad
(symmetrical) ................................. 120
Switching on/off ........................... 122
Luggage holder (EASY-PACK load-
securing kit) ....................................... 301
Lumbar support Adjusting the 4-way lumbar
support .......................................... 108
Luxury head restraints .....................105M
M+S tires ............................................ 364
Malfunction message see Display messages


Massage function (PULSE) ...............107
Matte finish (cleaning
instructions) ...................................... 336
mbrace Call priority .................................... 315
Display message ............................ 249
Downloading destinations
(COMAND) ..................................... 316
Downloading routes .......................319
Emergency call .............................. 312
Geo fencing ................................... 319
Important safety notes .................. 311
Locating a stolen vehicle ............... 318
MB info call button ........................ 315
Remote vehicle locking .................. 317
Roadside Assistance button .......... 314
Search & Send ............................... 316
Self-test ......................................... 312
Speed alert .................................... 319
System .......................................... 312
Triggering the vehicle alarm ........... 320
Vehicle remote malfunction
diagnosis ....................................... 318
Vehicle remote unlocking .............. 317
Mechanical key
Function/notes ................................ 80
Locking vehicle ................................ 86
Unlocking the driver's door ..............86Memory card (audio) .........................
234
Memory function ............................... 116
Message memory (on-board
computer) .......................................... 246
Messages see Display messages


Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............ 234
Modifying the programming
(SmartKey) ........................................... 80
MOExtended tires .............................. 344
Mounting wheels Lowering the vehicle ......................389
Mounting a new wheel ................... 388
Raising the vehicle ......................... 386
Removing a wheel ..........................388
Securing the vehicle against
rolling away ................................... 386
MP3
Operation ....................................... 234
see separate operating instructions
Multifunction display
Function/notes ............................. 230
Permanent display ......................... 238
Multifunction steering wheel
Operating the on-board computer . 228
Overview .......................................... 33 N
Navigation Menu (on-board computer) ............ 232
NECK-PRO head restraints
Operation ......................................... 53
Resetting after being triggered ........ 53
NECK-PRO luxury head restraints
Operation ......................................... 53
Resetting after being triggered ........ 54
Night View Assist Plus
Activating/deactivating

.................212
Cleaning ......................................... 338
Function/notes ............................. 211
Problem (malfunction) ...................214 Index
13

Notes on breaking-in a new
vehicle
................................................ 152O
Occupant Classification System
(OCS) Faults ............................................... 52
Operation ......................................... 48
System self-test
............................... 50
Occupant safety
Children in the vehicle .....................60
Important safety notes .................... 40
OCS
Faults ............................................... 52
Operation ......................................... 48
System self-test ............................... 50
Odometer
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 242
Assistance menu ........................... 236
Audio menu ................................... 233
Convenience submenu .................. 241
Displaying a service message ........ 333
Display messages ..........................246
DISTRONIC PLUS ........................... 193
Factory settings submenu ............. 242
Important safety notes .................. 226
Instrument cluster submenu ..........238
Lighting submenu .......................... 239
Menu overview .............................. 230
Message memory .......................... 246
Navigation menu ............................ 232
Operation ....................................... 228
RACETIMER ................................... 243
Service menu ................................. 238
Settings menu ............................... 238
Standard display ............................ 230
Telephone menu ............................ 234
Trip menu ...................................... 230
Vehicle submenu ........................... 240
Video DVD operation ..................... 234
Operating system
see On-board computer
Outside temperature display ...........228Overhead control panel
......................36
Override feature Rear side windows

...........................66 P
Paint code number ............................ 405
Paintwork (cleaning instructions) ...335
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 98
Opening/closing the roller
sunblind ........................................... 98
Problem (malfunction) ...................100
Resetting ......................................... 99
Panorama sliding sunroof
Important safety notes

....................96
Parking ............................................... 175
Important safety notes .................. 175
Parking brake ................................ 176
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 208
see PARKTRONIC
Parking aid
Parking Guidance ........................... 205
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 249
Notes/function .............................. 176
Warning lamp ................................. 281
Parking Guidance
Display message ............................ 264
Important safety notes .................. 205
Parking lamps
Switching on/off ........................... 123
Parking lamps (changing bulbs) ......132
PARKTRONIC Deactivating/activating ................. 204
Driving system ............................... 202
Function/notes ............................. 202
Important safety notes .................. 202
Problem (malfunction) ...................205
Range of the sensors ..................... 202
Warning display ............................. 20314
Index

Reverse gear
Engaging (automatic
transmission) ................................. 161
Reversing lamps (display
message) ............................................ 256
Roadside Assistance (breakdown) ....23
Roller sunblind Panorama roof with power tilt/
sliding panel
..................................... 98
Rear side windows ......................... 307
Rear window .................................. 307
Roof carrier ........................................ 303
Roof lining and carpets (cleaning
guidelines) ......................................... 340
Roof load (maximum) ........................414S
Safety Children in the vehicle .....................60
Child restraint systems ....................60
Occupant Classification System
(OCS) ............................................... 48
Safety system
see Driving safety systems


Seat belts
Adjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Belt force limiters ............................ 59
center rear-compartment seat ......... 58
Cleaning ......................................... 340
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 57
Important safety guidelines .............55
Releasing ......................................... 58
Safety guidelines ............................. 42
Switching belt adjustment on/off
(on-board computer) ...................... 241
Warning lamp ................................. 276
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ...................104
Adjusting the 4-way lumbar
support .......................................... 108
Adjusting the head restraint .......... 105
Cleaning the cover ......................... 339Correct driver's seat position ........
102
Folding the backrest (rear
compartment) forwards/back .......294
Important safety notes

..................103
Overview ........................................ 103
Seat heating problem .................... 111
Seat ventilation problem ................ 111
Storing settings (memory
function) ........................................ 116
Switching seat heating on/off ....... 110
Switching seat ventilation on/off ..111
Selector lever
Cleaning ......................................... 339
Sensors (cleaning instructions) .......337
Service see ASSYST PLUS
Service menu (on-board computer) . 238
Service products Brake fluid ..................................... 412
Coolant (engine) ............................ 412
DEF special additives .....................410
Engine oil ....................................... 410
Fuel ................................................ 407
Important safety notes .................. 406
Washer fluid ................................... 413
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) ......... 242
On-board computer ....................... 238
Setting the air distribution ...............145
Setting the airflow ............................ 145
SETUP (on-board computer) ............. 243
Short journeys (diesel particle
filter) ................................................... 180
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 256
Side windows Cleaning ......................................... 336
Convenience closing feature ............ 94
Convenience opening feature .......... 94
Important safety information ........... 93
Opening/closing .............................. 93
Problem (malfunction) .....................96
Resetting ......................................... 95
Skibag ................................................ 29116
Index

Sliding sunroof
Important safety notes ....................96
Opening/closing .............................. 97
Problem (malfunction) ...................100
Resetting ......................................... 97
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 94
Convenience opening feature .......... 94
Display message ............................ 274
Door central locking/unlocking ....... 79
Important safety notes .................... 78
Loss ................................................. 83
Mechanical key ................................ 80
Positions (ignition lock) ................. 153
Problem (malfunction) .....................83
Starting the engine ........................ 155
Snow chains ...................................... 365
Sockets Center console .............................. 310
General notes ................................ 309
Luggage compartment ................... 310
Rear compartment ......................... 310
Spare wheel
Stowing .......................................... 400
Specialist workshop ............................ 25
Special seat belt retractor .................. 63
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 231
In the Instrument cluster ......... 31, 227
Segments ...................................... 228
Selecting the unit of
measurement ................................ 238
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 70
Warning lamp ................................. 280
SRS (Supplemental Restraint
System)
Display message ............................ 250
Introduction ..................................... 41Warning lamp ................................. 281
Warning lamp (function) ...................
41
Standing lamps
Changing bulbs .............................. 132
Display message ............................ 256
Switching on/off ........................... 124
Starting (engine) ................................ 155
Steering (display message) ..............273
Steering wheel Adjusting (electrically) ...................112
Button overview ............................... 33
Buttons (on-board computer) ......... 228
Cleaning ......................................... 339
Important safety notes .................. 111
Paddle shifters ............................... 166
Steering wheel heating .................. 112
Storing settings (memory
function) ........................................ 116
Steering wheel heating
Problem (malfunction) ...................112
Switching on/off ........................... 112
Steering wheel paddle shifters ........166
Stopwatch (RACETIMER) ................... 243
Stowage areas ................................... 288
Stowage compartments Armrest (under) ............................. 290
Center console .............................. 289
Cup holders ................................... 305
Eyeglasses compartment ............... 289
Glove box ....................................... 289
Important safety information ......... 288
Rear ............................................... 290
Stowage net ................................... 291
Under driver's seat/front-
passenger seat .............................. 290
Stowage net ....................................... 291
Stowage well beneath the trunk
floor .................................................... 301
Summer tires ..................................... 364
Sun visor ............................................ 306
Supplement Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 239 Index
17

Trip odometer
Calling up ....................................... 230
Resetting (on-board computer) ...... 232
Trunk
Emergency release .......................... 91
Locking separately ...........................91
Trunk lid
Display message ............................ 272
Opening dimensions ...................... 414
Trunk load (maximum) ...................... 414
Turn signals Changing bulbs (front) ................... 132
Display message ............................ 254
Switching on/off ........................... 124
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................86
From inside the vehicle (central
unlocking button) ............................. 85V
Vanity mirror (in the sun visor) ........

306
Vehicle Data acquisition ............................... 26
Display message ............................ 271
Equipment ....................................... 22
Individual settings ..........................238
Limited Warranty ............................. 26
Loading .......................................... 373
Locking (in an emergency) ............... 86
Locking (SmartKey) .......................... 79
Lowering ........................................ 389
Maintenance .................................... 23
Parking for a long period ................ 177
Pulling away ................................... 156
Raising ........................................... 386
Reporting problems .........................25
Securing from rolling away ............386
Towing away .................................. 354
Transporting .................................. 356
Unlocking (in an emergency) ........... 86
Unlocking (SmartKey) ......................79
Vehicle data ................................... 414Vehicle data .......................................
414
Vehicle dimensions ...........................414
Vehicle emergency locking ................86
Vehicle identification number see VIN


Vehicle identification plate ..............405
Vehicle level AIRMATIC ...................................... 199
Vehicle level (display message) .......261
Vehicle tool kit .................................. 342
Video Operating the DVD ......................... 234
VIN ...................................................... 405 W
Warning and indicator lamps ABS

................................................ 278
Brakes ........................................... 277
Check Engine ................................. 282
Coolant .......................................... 283
Distance warning ........................... 285
DISTRONIC PLUS ........................... 285
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 279
Fuel tank ........................................ 282
Overview .................................. 32, 275
PASSENGER AIR BAG OFF
indicator lamp .................................. 48
Reserve fuel ................................... 282
Seat belt ........................................ 276
SPORT handling mode ................... 280
SRS ................................................ 281
Tire pressure monitor .................... 286
Warranty ............................................ 405
Washer fluid Display message ............................ 273
Wheel bolt tightening torque ...........389
Wheel chock ...................................... 386
Wheels Changing a wheel .......................... 384
Checking ........................................ 363
Cleaning ......................................... 336
Cleaning (warning) .........................385
Emergency spare wheel ................. 398
Important safety notes .................. 362
Interchanging/changing ................384
Mounting a new wheel ................... 38820
Index

including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:

"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
G
WARNING
If you connect equipment to the on-board
diagnostics connection, it can affect the
operation of the vehicle systems. This can
impair the operating safety of your vehicle
while driving. There is a risk of an accident.
Do not connect any equipment to the on-
board diagnostics connection. G
WARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostics
connection can obstruct the area around the
pedals. The equipment or the cables could
come between the pedals in the event of
sudden braking or acceleration. This may
affect the function of the pedals. There is a
risk of an accident.
Do

not attach any equipment or cables in the
driver's footwell.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to emissions monitoring information being
reset. This may lead to the vehicle failing to
meet

the requirements of the next emissions
test during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required

on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If
you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Introduction
25 Z

impact air bags inoperative or causing
unintended air bag deployment. Work on the
doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
Side impact air bags (example: Sedan)
Front side impact air bags
: and rear side
impact air bags ; deploy next to the outer
seat cushions.
When
deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
R head
R neck
R arms
The side impact air bags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of the use of the seat belt
R independently of the front air bags
R independently of the ETDs
If the vehicle overturns, the side impact air
bags are generally not deployed. side impact
air bags are deployed if the system detects
high vehicle deceleration or acceleration in a
lateral direction and determines that side
impact air bag deployment can offer
additional protection to that provided by the
seat belt. Side impact air bags will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
The side impact air bag on the front-
passenger side is not deployed in the
following situations:
R
OCS

has detected that the front-passenger
seat is unoccupied.
R the front-passenger seat belt is not
fastened.
The side impact air bag on the front-
passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Pelvis air bags G
WARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle

model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability. Pelvis air bag deployment enhances the level
of

protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs. 46
Occupant safety
Safety

Pelvis air bags
: deploy next to and below
the outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of the use of the seat belt
R independently of the front air bags
R independently of the ETDs
If
the vehicle overturns, the pelvis air bags are
generally not deployed. Exception: if the
system detects high vehicle deceleration or
acceleration in a lateral direction and
determines that deployment can offer
additional protection to that provided by the
seat belt.
Pelvis air bags : will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
The pelvis air bag on the front-passenger side
is not deployed in the following situations:
R OCS has detected that the front-passenger
seat is unoccupied.
R the front-passenger seat belt is not
fastened.
The pelvis air bag on the front-passenger side
will deploy if the front-passenger seat belt is
fastened, regardless of whether the front-
passenger seat is occupied or not. Window curtain air bags Front-passenger side window curtain air bags
(example: Sedan)
Window

curtain air bags : enhance the level
of protection for the head, but not chest or
arms, of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area from the A-pillar to the C-pillar.
Window curtain air bags are deployed:
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R on the side on which an impact occurs
R on the driver's and the front passenger's
side if the vehicle overturns and the system
determines that window curtain air bag
deployment can offer additional protection
to that provided by the seat belt
R independently of the use of the seat belt
R regardless of whether the front-passenger
seat is occupied
R independently of the front air bags
Window curtain air bags will not deploy in
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt. Occupant safety
47
Safety Z

NECK-PRO head restraints/NECK-
PRO luxury head restraints
Important safety notes G
WARNING
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide. G
WARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head
restraints/NECK PRO luxury head restraints
are

activated or when the side impact air bags
or pelvis air bags are deployed, or they can
prevent this completely. The NECK-PRO head
restraints/NECK PRO luxury head restraints
or side impact air bags/pelvis air bags can
therefore not provide the intended protection.
Do not use any seat or head restraint covers. G
WARNING
For your protection, drive only with properly
positioned head restraints.
Adjust

the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation. G
WARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.
NECK-PRO

head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on

the driver's and front-passenger seats are
moved forwards and upwards. This provides
better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 54). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
Resetting triggered NECK-PRO head
restraints/NECK-PRO luxury head
restraints NECK-PRO head restraints
G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries. NECK-PRO head restraints (example: Sedan)
X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down

in the direction of arrow ; as far as
it will go. Occupant safety
53
Safety Z