service interval MERCEDES-BENZ E-Class SEDAN 2015 W212 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: E-Class SEDAN, Model: MERCEDES-BENZ E-Class SEDAN 2015 W212Pages: 426, PDF Size: 8.27 MB
Page 7 of 426
AMG adaptive sport suspension
system
................................................ 203
Anti-lock braking system see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray .............................................. .312
Assistance display (on-board com-
puter) ................................................. .241
Assistance menu (on-board com-
puter) ................................................. .240
ASSYST PLUS Displaying a service message ....... .335
Hiding a service message .............. 335
Notes ............................................. 334
Resetting the service interval dis-
play ................................................ 335
Service message ............................ 334
Special service requirements ......... 335
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 81
Function .......................................... .81
Switching off the alarm .................... 81
ATTENTION ASSIST
Activating/deactivating ................. 242
Display message ............................ 268
Function/note s............................. 219
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 263
see Lights
Automatic car wash (care) ............... 336
Automatic engine start (ECO start/
stop function) .................................... 162
Automatic engine switch-off (ECO
start/stop function) .......................... 162
Automatic headlamp mode .............. 129
Automatic transmission Accelerator pedal position ............. 168
Automatic drive program ............... 170
Changing gear ............................... 168
DIRECT SELECT lever ..................... 166 Display message ............................ 276
Drive program display .................... 166
Driving tips .................................... 168
Emergency running mode .............. 173
Engaging drive position .................. 168
Engaging neutral ............................ 167
Engaging park position (AMG vehi-
cles) ............................................... 165
Engaging reverse gear ................... 167
Engaging the park position ............ 166
Kickdown ....................................... 169
Manual drive progra m.................... 171
Manual drive program (AMG vehi- cles) ............................................... 172
Overview ........................................ 165
Problem (malfunction) ................... 173
Program selector button ................ 169
Pulling away ................................... 160
Selector lever ................................ 165
Starting the engine ........................ 160
Steering wheel paddle shifters ...... 170
Transmission position display ........ 165
Transmission position display
(DIRECT SELECT lever) ................... 166
Transmission positions .................. 168
Automatic transmission emer-
gency mode ....................................... 173 B
BAS (Brake Assist System) ................. 70
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
Function/note s................................ 70
Important safety notes .................... 70
Battery (SmartKey)
Checking .......................................... 87
Replacing ......................................... 87
Battery (vehicle)
Charging ........................................ 352
Display message ............................ 265
Important safety notes .................. 349
Jump starting ................................. 353
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 242 Index
5
Page 25 of 426
Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed inthe following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop. Introduction
23 Z
Page 27 of 426
Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in Introduction
25 Z
Page 179 of 426
Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems. Descriptions
of and solutions to further problems can be found in the Digital Operator's Manual. Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 157).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, the
Check
Check Additive Additive See
SeeOperator's
Operator's Manual
Manual
message is shown in the multifunction dis-
play.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 Remaining Starts: 16 message
appears in the multifunction display, you can start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine.
X Add at least 1 gal (3.8 l)of DEF.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i Have the DEF tank refilled at a qualified
specialist workshop. Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (Y page 25).
If the outside temperature is below 12 ‡
(00F811 †) it may be difficult to top up. If DEF is frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes on the refilling
procedure DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are particularly irritating to the skin, to mucous Refueling
177Driving and parking Z
Page 181 of 426
X
Unscrew the protective cap from DEF refill
bottle 0087.
X Set DEF refill bottle 0087as shown on the
filler neck and screw it clockwise until it is
hand-tight.
X Press DEF refill bottle 0087downwards.
The DEF tank is filled. This may take up to
one minute.
i To top up between service intervals, fill
the DEF tank with approximately 1 gal
(3.8 l) of DEF. 1 gal (3.8 l)DEF is equivalent
to approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified specialist workshop and completely refilled
if necessary.
X Release DEF refill bottle 0087.
When DEF refill bottle 0087is no longer
pressed down, filling stops. DEF refill bottle 0087 can be removed when it has been only
partially emptied.
X Turn DEF refill bottle 0087counter-clockwise
and remove it.
X Install DEF filler cap 0044on the filler neck
and turn it clockwise. X
Replace DEF cover 0043as shown and turn it
clockwise as far as it will go.
X Fold the trunk floor down.
X Close the trunk lid.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's Check Additive See Operator's
Manual
Manual message goes out after approx-
imately one minute.
i If the
Check Additive See Opera‐
Check Additive See Opera‐
tor's Manual
tor's Manual message continues to be shown in the multifunction display, add an
additional bottle of DEF.
For further information on DEF, see
(Y page 415). Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Parking
179Driving an d parking Z
Page 184 of 426
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits.
These systems only work at peak efficiency if they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
Example: ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Your
driving style can significantly influence the
vehicle's consumption.
The ECO display consists of three bars:
R Acceleration Acceleration
R Constant
Constant
R Coasting
Coasting
The percent value is the average value of the three bars. The three bars and the mean value
begin at the value of 50%. A higher percent- 182
Driving tipsDriving and pa
rking
Page 245 of 426
X
Press the 0076button.
The current selection is displayed.
X Press 0076to confirm.
X Press the 0064or0063 button to set Off
Off,
Standard
Standard orAdaptive
Adaptive.
X Press the 0076button to save the setting.
When Lane Keeping Assist or Active Lane
Keeping Assist is activated, the multifunc-
tion display shows the lane markings as
bright lines in the assistance graphic.
Observe the additional information on the
Lane Keeping Assist drive system
(Y page 222).
Observe the additional information on the
Active Lane Keeping Assist driving system
(Y page 227). Maintenance menu
In the
Service Service menu, you have the following
options:
R Calling up display messages in message
memory (Y page 251)
R Checking the tire pressure electronically
(Y page 369)
R Calling up the service due date
(Y page 335) Settings menu
Introduction In the
Sett Settmenu, you have the following
options:
R Changing the instrument cluster settings
(Y page 243)
R Changing the light settings (Y page 244)
R Changing the vehicle settings
(Y page 246)
R Changing the convenience settings
(Y page 246)
R Restoring the factory settings
(Y page 247)
Instrument cluster Selecting the unit of measurement for dis-
tance
The Display Unit Speed-/Odometer: Display Unit Speed-/Odometer:
function allows you to choose whether cer-
tain displays appear in kilometers or miles in the multifunction display.
X Press the 0059or0065 button on the steer-
ing wheel to select the Sett. Sett.menu.
X Press the 0064or0063 button to select the
Instr. Cluster
Instr. Cluster submenu.
X Press 0076to confirm.
X Press the 0064or0063 button to select the
Display Unit Speed-/Odometer
Display Unit Speed-/Odometer func-
tion.
You will see the selected setting: Km Kmor
Miles
Miles.
X Press the 0076button to save the setting.
The selected unit of measurement for dis-
tance applies to:
R Digital speedometer in the Trip Tripmenu
R Odometer and the trip odometer
R Trip computer
R Current consumption and the range
R Navigation instructions in the Navi
Navimenu
R Cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display Menus and submenus
243On-board computer and displays Z
Page 334 of 426
Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. Example: vehicles with a gasoline engine
Example: vehicles with a diesel engine
X Pull oil dipstick 0043out of the dipstick guide
tube.
X Wipe off oil dipstick 0043.
X Slowly slide oil dipstick 0043into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0087and
MAX mark 0044, the oil level is correct.
X If the oil level has dropped to MIN mark 0087
or below, add 1.1 US qt (1.0 liter) engine oil. Adding engine oil G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the 332
Engine compartmentMaintenance and care
Page 336 of 426
neck when warm, there is enough coolant
in expansion tank
0044.
X If necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
X Replace cap 0043and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 417).
Adding washer fluid to the windshield
washer system G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck. X
To open: pull cap0043upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap 0043onto the filler neck
until it engages. If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid (Y page 278).
Further information on windshield washer
fluid/antifreeze (Y page 418). Maintenance
ASSYST PLUS
Service messages The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 331).
The multifunction display shows a service
message for several seconds, e.g.:
R Service A in .. days Service A in .. days
R Service A Due
Service A Due
R Service A Exceeded by .. Days
Service A Exceeded by .. Days
Depending on the operating conditions of the vehicle, the remaining time or distance until
the next service due date is displayed.
The letter A Aor B
B, possibly in connection with a
number or another letter, indicates the type
of service. A
Astands for a minor service and B
B
for a major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted. 334
MaintenanceMaintenance and care
Page 337 of 426
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or X After reconnecting the battery, subtract
the battery disconnection periods from the service date shown on the display.
Hiding a service message X
Press the 0076or0038 button on the steer-
ing wheel.
Displaying service messages X
Switch on the ignition.
X Press the 0059or0065 button on the steer-
ing wheel to select the Serv.
Serv. menu.
X Press the 0063or0064 button to select the
ASSYST PLUS ASSYST PLUS submenu and confirm by
pressing the 0076button.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described in the Maintenance Booklet. This may oth-
erwise lead to increased wear and damage
to the major assemblies or the vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example. Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle, mainte-
nance work must be carried out more fre-
quently, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long peri-
ods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work- shop, e.g. an authorized Mercedes-Benz Cen-
ter.
Driving abroad
An extensive Mercedes-Benz Service network is also available in other countries. You can
obtain further information from any author-
ized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents Care
335Maintenance and care Z