keyless go MERCEDES-BENZ E-Class SEDAN 2016 W213 User Guide

ProblemPossible causes/consequences andMSolutions
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
The engine cannot be
started using the
SmartKey.the on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 278).
or
XJump-start the vehicle (Ypage 279).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Ideally, place luggage or loads in the trunk/
cargo compartment. Observe the loading
guidelines (
Ypage 238).
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
RUnlocking and opening doors from the
inside
RCentrally locking and unlocking the vehicle
from the inside
RAutomatic locking feature
Doors95
Opening and closing
Z

ually.Ifyou release the handle, the tailgate
opens automatically.
Closing
Recess (example: Sedan )
XPull the trunk lid/tailgate downusing
recess :.
XWagon: let the tailgate drop and engage in
the lock.
XIf necessary, lock the vehicle with the &
button on the SmartKey (
Ypage 90) or with
KEYLESS -GO (
Ypage 91).
XIfnecessary, lock the vehicle with the &
button on the SmartKey (
Ypage 90) or with
KEYLESS -GO (
Ypage 91).
XIfnecessary, lock the vehicle with the &
button on the SmartKey (
Ypage 90).
iIfa KEYLESS -GO keyisdetected in the
trunk /cargo compartment, the trunk lid/
tailgate willnot lock.
Sedan: the trunk lid then opens again.
Opening/closing automatically from
outside
Important safety notes
GWARNIN G
Part sof th ebody could become trapped dur-
ing automatic closin gof th etrunk lid/tailgate.
Moreover, people, e.g. children ,may be
standing in th eclosin garea or may ente rth e
closin garea durin gth eclosin gprocess. Ther e
is aris kof injury.
Mak esure that nobody is in th evicinity of th e
closin garea durin gth eclosin gprocess.
Use on eof th efollowin goption sto stop th e
closin gprocess:
Rpress th eF buttonon th eSmartKey.
Rpull or press th eremot eoperating switch
on th edriver' sdoor .
Rpress th eclosin gor lockin gbutto non th e
trunk lid/tailgate.
Rpull th ehandle on th etrunk lid/tailgat e
GWARNING
Combustion engines emit poisonous exhaust
gase ssuc has carbon monoxide. Exhaust
gase scan ente rth evehicl einterio rif th e
trunk lid/tailgat eis open when th eengin eis
running, especially if th evehicl eis in motion .
Ther eis aris kof poisoning .
Always switch off th eengin ebefore opening
th etrunk lid/tailgate. Never driv ewit hth e
trunk lid/tailgat eopen .
!The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there issufficient clearance
above and behind the trunk lid/tailgate.
Opening
You can open the trunk lid/tailgate automat-
ical ly wit h the SmartKey or the handle inthe
trunk lid/tailgate.
XPress and hold the Fbutton on the
Sm artKey unt ilthe trunk lid/tailgate
opens.
or
XIf the trunk lid/tailgate isunlocked, pullthe
trunk lid/tailgate handle and let itgo again
immediately.(
Ypage 97)(Ypage 97)
98Trunk/cargo compartment
Opening and closing

Closing
Closingbutto nand lockin gbutto n(example :
Sedan)
Sedan: on vehicles with the trunk lid remote
closing feature, you can close the trunk lid
automatically. For vehicles with trunk lid
remote closing feature and KEYLESS-GO: you
can simultaneously close the trunk lid and
lock the vehicle.
Wagon: for vehicles with KEYLESS-GO, you
can simultaneously close the tailgate and
lock the vehicle.
XTo close: press closing button :in the
trunk lid/tailgate.
XTo simultaneously close the trunk lid/
tailgate and lock the vehicle:
Press closing button ;in the trunk lid/
tailgate. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
The trunk lid/tailgate closes.
If all the doors are closed, the vehicle locks.
iIf KEYLESS-GO detects a SmartKey in the
trunk/cargo compartment, the trunk lid/
tailgate opens again after it is closed.
If KEYLESS-GO detects a second SmartKey
outside the vehicle, the trunk lid/tailgate
remains closed.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle's exhaust system may be very hot. You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
!If the key is within the rear detection
range of KEYLESS-GO, situations such as
the following could lead to the uninten-
tional opening of the trunk lid/tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
General notes
Sedan: with KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the trunk lid
or stop the closing procedure without using
your hands.
Wagon: with KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the tailgate or
stop the procedure without using your hands.
This is useful if you have your hands full. To do
this, make a kicking movement under the
bumper with your foot.
Observe the following points:
RCarry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
RWhen making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clear-
ance to the rear of the vehicle. You could
otherwise lose your balance e.g. on ice.
Trunk/cargo compartment99
Opening and closing
Z

(Example: Sedan)
RAlways ensure that you only make the kick-ing movement within the detection range of
sensors :.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Oth-
erwise, the sensors may not function cor-
rectly.
RHANDS-FREE ACCESS does not function
when the engine is started.
RIf a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HAND-
FREE ACCESS could be triggered. For this
reason, the trunk lid/tailgate could open or
close unintentionally, e.g. if you:
-sit down on the edge of the trunk/edge
of the cargo compartment.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about
your person in these situations or in situa-
tions similar to these. You can thus avoid
unintentionally opening or closing the trunk
lid/tailgate.
RDirt caused by road salt around sensors :
may restrict functionality.
RUsing the HANDS-FREE ACCESS with a
prosthetic leg may restrict functionality.
Operation
(Example: Sedan)
XTo open/close: kick into sensor detection
range :under the bumper with your foot.
Sedan: you will hear a warning tone while
the trunk lid is closing.
Wagon: you will hear a warning tone while
the tailgate is opening or closing.
XIf the trunk lid/tailgate does not open
after several attempts: wait at least ten
seconds, then move your foot under the
bumper again.
iIf you hold your foot under the bumper for
too long, the trunk lid/ tailgate does not
open or close. Repeat the leg movement
more quickly if this occurs.
Sedan: to cancel the closing procedure:
Rmove your foot in sensor detection
range:under the bumper
Rpull the handle on the outside of the trunk
lid
Rpress the closing button in the trunk lid, or
Rpress the Fbutton on the SmartKey
If the closing procedure of the trunk lid is
canceled, the trunk lid opens again auto-
matically.
Wagon: to stop the opening or closing pro-
cedure:
Rmove your foot in sensor detection
range :under the bumper
Rpull the handle on the outside of the tailgate
100Trunk/cargo compartment
Opening and closing

XInsert the mechanical key into the trunk lid
lock as far as it will go.
XTurn the mechanical key clockwise from
position1to position 2.
XRemove the mechanical key.
XInsert the mechanical key into the Smart-
Key.
Unlocking the trunk (Sedan)
!
The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the mechani-
cal key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (
Ypage 87).
XTake the mechanical key out of the Smart-
Key (
Ypage 92).
XInsert the mechanical key into the trunk lid
lock as far as it will go.
XTurn the mechanical key from position 1
counter-clockwise as far as it will go to
position 2.
The trunk is unlocked.
XTurn the mechanical key back to position
1 and remove it.
XInsert the mechanical key into the Smart-
Key.
Trunk emergency release (Sedan)
You can open the trunk lid from inside the
vehicle with the emergency release button.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
The trunk lid emergency release does not
open the trunk lid if the battery is disconnec- ted or discharged.
Trunk lid emergency release light:
Remergency release button :flashes for
30 minutes after the trunk lid is opened.
Remergency release button :flashes for
60 minutes after the trunk lid is closed.
Tailgate emergency release (Wagon)
General notes
!The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
iTailgate opening dimensions
(
Ypage 344).
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
On vehicles with a folding bench seat, you can
use the handle to open the tailgate from
inside the vehicle (
Ypage 97).
Trunk/cargo compartment103
Opening and closing
Z

be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
!Never open the hood/tailgate if a wiper
arm has been folded away from the wind-
shield/rear window.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield/rear
window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the wiper arm without a wiper blade and it
falls onto the windshield/rear window, the
windshield/rear window may be damaged
by the force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified
specialist workshop.
Replacing the wiper blades
Removing the wiper blades
XRemove the SmartKey from the ignition
lock or turn it to position 0(KEYLESS-GO).
XFold the wiper arm away from the wind-
shield.
XFirmly press release knob :and pull wiper
blade ;upwards from the wiper arm in the
direction of the arrow. Installing the wiper blades
XPosition new wiper blade
:in the retainer
on the wiper arm and slide it into place in
the direction of the arrow.
The wiper blade audibly engages.
XMake sure that the wiper blade is seated
correctly.
XFold the wiper arm back onto the wind-
shield.
Replacing the rear window wiper blade
Removing a wiper blade
XRemove the SmartKey from the ignition
lock.
XFold wiper arm :away from the rear win-
dow.
XPosition wiper blade ;at a right angle to
wiper arm :.
XHold wiper arm :and press wiper
blade ;in the direction of the arrow until
it releases.
XRemove wiper blade ;.
126Windshield wipers
Lights and windshield wipers

iThe SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Key for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-GO function and a detachable Start/Stop but-
ton.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the vehicle.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart-
Key is in the vehicle. This occurs, for example,
when starting the engine.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in
the ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (
Ypage 91).
Do not keep the KEYLESS-GO key:
Rwith electronic devices, e.g. a mobile
phone or another SmartKey.
Rwith metallic objects, e.g. coins or metal
foil.
Rinside metallic objects, e.g. a metal case. This can affect the functionality of KEYLESS-
GO.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door (
Ypage 95), you can
continue to start the engine with the Start/
Stop button.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for three seconds. This
function operat

es independently of the ECO
start/stop automatic engine switch-off func-
tion.
Key positions with KEYLESS-GO
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where
an indicator lamp either fails to go out after
starting the engine or lights up while driving
(
Ypage 204).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
138Driving
Driving and parking

General notes
iVehicles with a gasoline engine:the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of
the engine may change during this time.
Automatic transmission
XShift the transmission to position P.
The transmission position display in the
multifunction display shows P.
iYou can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey
iTo start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
XVehicles with diesel engine: turn the key
to position 2in the ignition lock
(
Ypage 137).
The % preglow indicator lamp in the
instrument cluster lights up.
XTurn the key to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 137).
iVehicles with a diesel engine: you can
start the engine without preglow if the
engine is warm.
Using KEYLESS-GO to start the engine
iThe Start/Stop button can be used to
start the vehicle manually without inserting
the SmartKey into the ignition lock. The
Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in
the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(
Ypage 138).
Vehicles with a gasoline engine: the
engine starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!If a warning tone sounds and the
Release Park. Brake
message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
Depress the accelerator carefully when pull-
ing away.
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 190).
It is only possible to shift the transmission
from position Pto the desired position if you
depress the brake pedal. If you do not
depress the brake pedal, the DIRECT SELECT
lever can still be moved but the parking lock
remains engaged.
iUpshifts take place at higher engine
speeds after a cold start. This helps the
140Driving
Driving and parking

The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to
its original position. The current transmission
positionP,R, Nor Dappears in the transmis-
sion position display in the multifunction dis-
play. You can find information about this in
the Digital Operator's Manual.
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
RTransmission position and drive program
display
REngaging park position P
REngaging park position P automatically
REngaging reverse gear R
REngaging drive position D
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With KEYLESS-GO: if you then open the driv-
er's or front-passenger door, the automatic
transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
XRemove the Start/Stop button from the
ignition lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
Automatic transmission143
Driving and parking
Z

RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
GWARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
!Do not use gasoline to refuel vehicles with
a diesel engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
iFlexible Fuel vehicles can be recognized
by the Ethanol up to E85 sticker on the
inside of the fuel filler flap.
Refueling
General information
Pay attention to the important safety notes
(
Ypage 145).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening the fuel filler flap
Opening the fuel filler flap (example: Sedan)
:
To open the fuel filler flap
;To insert the fuel filler cap
146Refueling
Driving and parking