Service MERCEDES-BENZ E-Class SEDAN 2017 W213 Owner's Guide

EndingAndroid Auto™
Multimedia sy stem:
,Connect.Android Auto
#Select Disconnect .
The connection is ended.
The mobile phone continues tobe supplied
wit he lectri city.
or
#Disconnect thec onnecting cable between
th em obile phone and multimedia sy stem.
Tr ansfer redv ehicle dat awhenu sing Apple
CarPlay™ and Android Auto™
Note sont ransfer redv ehicle data
Whe nusing Android Auto™orA ppleC arPlay ™,
cer tain vehicle dat aistransfer redtot he mobile
phone. This enables youtog ettheb esto ut of
selected mobile phone services. Vehicle dat ais
no td irectl yaccessible.
Sy stem information:
RVe hicle model
RYear of vehicle manufacture
RSoftwar erelease of them ultimedia sy stem
The transfer of this dat aisusedtooptimize the
communication between thev ehicle and mobile
phone.
To do this, and toassigns everalv ehicles tothe
mobilep hone,avehicle ID is randomly gener‐
ated.
Thi sh asno connectio ntothevehicle identifica‐
tion number (VIN) and is dele tedw hen them ulti‐
media sy stem is rese t(
→pag e232).
Driving status data:
RTransmission position engaged
RDistinction between par ked, standstill, rolling
and driving
RDay/night mode of thei nstrument clus ter
The transfer of this dat aisusedtoalter how
con tent is displ ayed tocor respond tothed riving
situation.
Po sition data:
RGPS coordinates
Rspeed
Rcompass direction
Racceleration direction
Rgyroscopic forc es
This dat aisonlyt ransfer redw hile then avigation
sy stem is activ einorder toimpr oveit (e.g. so it
can continue functioning when in atunnel).
If yo udon otconsenttov ehicle databeing trans‐
fe rred, youc an deactivat ethe automatic star to f
Android Auto™(
→pag
e245) or Apple CarPlay™
(→pag e244)and temp orarily term inat ethe USB
connection between them obile phone and vehi‐
cle.
24 6
Multimedia sy stem

Mercedes-Benz mbrace®
Makingacall via theo verhead control panel
1Breakdown assis tance call
2SOS button co ver
3MB Inf ocall
4SOS button
#To mak eab reakdown assistanc ecall:
pres sbutton1.
Thi sinitia tesac alltotheM ercedes-Benz
Cus tomer Assis tance Center.
#To mak eane mergency call: press SOS
button co ver2 briefly toopen.
#Press and hold SOS button 4foratl east
one second.
This initiates acalltotheM ercedes-Benz
Cus tomer Assis tance Center.
#To mak eanMBI nfoc all: press button 3.
This initiates acalltotheM ercedes-Benz
Cus tomer Assis tance Center.
An emergency cal lcan be initia tede venifa
breakdown assist anceorMBI nfoc allisa ctive.
This has priority overallot her activ ecalls.
Callsv iatheo verhead control panel ar eonly
possible wit hanavailable mobile phonen et‐
wo rk.
Fu rther information on Mercedes-Benzm brace
®
andother services can be found at :http://
www.m busa.com Informa
tionont he eme rgency call sy stem
&
WARNING Risk of accident and injury
despit epressing theS OS button
Even if youp ress theS OS button in an emer‐
ge ncy ,remaining in thev ehicle ma ybedan‐
ge rous fort he following reasons:
Ryo us ee smo keinsid eoro utside of the
ve hicle, e.g. if ther eisaf irea fter an acci‐
dent
Rth ev ehicle is on adangerous section of
ro ad
Rthev ehicle is no tvisible or canno teasily
be seen by otherroad users, particular ly
when dar korinpoor visibility conditions
#Leavethev ehicle immediately in this or
similar situations as soon as it is saf eto
do so.
#Mo vetoas afel ocatio nalongw itho ther
ve hicle occupants.
#In suc hsituations, secur ethe vehicle in
accordance wit hnational regulations,
e.g. wit hawarning triangle.
Multimedia sy stem 24
7

Automatic eme rgency call
The emer gency cal lisinitia ted:
Rwhen an airbag is deplo yed
Rwhen seat belt tensioner saretrig gered
Yo uc an endana utomaticallyinitiated emer‐
ge ncy cal lyourself af ter60s econds.
Manual emer gency call
An emer gency cal lcan be initia tedm anuall yvia
th eS OS button in theo verhead control panel
(
→pag e247).
If yo ul eave thev ehicle immediately af terp ress‐
ing theS OS button, youdon otknow if
Mercedes-Benz mbrace
®has successfull ymade
th ee mer gency call.
Initiated eme rgency call
Av oice connection between theC ustomer Assis‐
ta nce Center and thev ehicle occupants is es tab‐
lished:
Rif th ev ehicle occupants ar eresponsive, the
Mercedes-BenzC ustomer Assis tance Center
ask sfor mor edetailed informatio nonthe
emer gency.
Rif no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediatel y.
Tr ansmitted data
During thev oice connection totheC ustomer
Assis tance Center ,the following dat aistransfer‐
re d:
Rcur rent vehicle location
Rvehicle identification number
Emer gency call no tpossible
Rifth em obile phone networ kisunavailable,
Mercedes-Benz mbrace®is no table tomake
an emergency call.
Am essage tothis ef fect is shown in them ul‐
tifunction steering wheel.
The indicator lam pflashes continuousl y.
In this case, seek assis tance by ot her means.
Information on theM BInfoc all
An In fo
ca
l ltothe Mercedes-Benz Cus tomer
Assis tance Center hasb eeni nitia tedv iathe
ov erhead control panel (
→pag e247). Yo
uc an find informatio nonthefollowing topics:
RAc tivating Merc edes-Benz mbrace®
ROperatingthev ehicle
RNeares tMercedes-Benzs ervice center
ROther products and services from
Mercedes-Benz
Dat aist ransmitted during thec onnection tothe
Mercedes-BenzC ustomer Assis tance Center .
In fo rm ation on theR oadside Assistance call
AR oadside Assis tance cal ltothe Mercedes-
Benz Cus tomer Assis tance Center hasb eeni niti‐
ated via theo verhead control panel:
RThe problem wit hthe vehicle is analyzed
using remo tediagnosis.
Ad ditional information is available at http://
www.mbusa.com.
RAq ualified Mercedes-Ben ztechnician ca rries
out repair sons itea nd/or thev ehicle will be
to we dtot he neares tMercedes-Benz service
center.
Yo um aybe charge df or these services.
24 8
Multimedia sy stem

Dataist ransmitted du ring thec onnection tothe
Mercedes-BenzC ustomer Assis tance Center .
Tr ansfer redd ata during aservice call
In ce rtain countries youm ustc onfirm thed ata
transfer.
Dat atransfer redi ncludes thef ollowing:
Overvie woftransfer redd ata
Servic ecallT ransmitted data
MB Inf ocall
Breakdown assis‐
ta nce call
Rcur rent location of
th ev ehicle
Rvehicle identifica‐
tion number
Rservice code
Rselected data
about thes tatus
of thev ehicle
Online and Interne tfunctions
Interne tconnection
Interne tconnection restrictions
&
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tions equipment integ ratedint hevehicle
when driving, youw ill be distracted from the
traf fics ituation. Thi scould also cause yout o
lose control of thev ehicle.
#Onl yoperat ethis equipment when the
traf fics ituation permits.
#Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y.
Youm usto bserv ethe legal requirements fort he
countr yinwhich youa recur rentl yd riving when
operating them ultimedia sy stem. USA:
touse Mercedes-Ben zAppsa nd Inte rnet
access, mbrace mus tbeactivated and opera‐
tional. Furthermore, mbrace mus tbeactivated
fo rM ercedes-Benz Apps and Interne taccess.
Canada: them ultimedia sy stem mus tbecon‐
nected toam obile phonev ia Bluetooth
®ortoan
ex tern al devic eacting as aWi-Fihotspot. Fur‐
th ermore, youn eedav alid mobile service con‐
tract wit hadatao ption ,whic hisu sedtocalcu‐
la te thea ssociated connection costs.
The Interne tconnection via Blue tooth
®maybe
re stricted or no tfunction if:
Rthem obile phone is switched off
Rthem obile phone networ kcoverag eisi nsuf‐
fi cient
Rth eu se of mobile dat aisdeactivated on the
mobil ephone
RtheB luetoot h®function is switched of fon
th em ultimedia sy stem and thed esired
phone is tobe connec tedv ia Blue tooth
®
RtheB luetoot h®function is switched of fon
th em obile phone and thep hone is tobe con‐
nec tedv ia Blue tooth
®
Multimedia sy stem 24
9

Callingupthe webb rows er settings
Multimedia sy stem:
,Connect.Browser.Z Options.Browser Settings
The following function sareavailable:
RBlock Pop-Ups
RActivate Javascript
RAllo wC ookies
RSmartscroll
#Activate Oor deacti vate ª thef unction.
Deleting Interne thisto ry
Multimedia sy stem:
,Connect.Browser.Z Options.DeleteBrowser Data
The following option sareavailable:
RAll
RCache
RCookies
REntered URLs
RFor mD ata
#Select an option.
#Select Yes.
Setting Interne tfav orites
Multimedia sy stem:
,Connect.Browser.Z Options.Bookmarks
Selecting favo rite s
#Select bookmar ks.
Creating favo rite s
#Select Add New Bookmark .
#Enter URLand name.
#Select¬.
Editing favo rite s
#Select bookmar ks.
#Select Edit.
#Enter URLa nd name.
#Select¬.
Deleting favo rite s
#Select Delete.
#Select Yes.
Closin gthe br owser
Multimedia sy stem:
,Connect.Browser
#Select åClose Browser .
#SelectYes.
Interne tradio
Calling up the Interne tradio
Re quirements
RTher eisaM ercedes connec tmeaccount on
http:\\www.me rcedes.me.
RThe "Interne tradio" service is activated.
RAf astInterne tconnection ford atat ransmis‐
sion free of inter fere nce (→pa ge 249).
Mul timedia sy stem:
,Radio.Ý Streaming Services
#Select TuneIn Radio.
The Interne tradio display appears. The last
st atio nsetstarts playing.
254
Multimedia sy stem

%The connection qualityd epends on thel ocal
mobile phone reception.
In tern etradio overview
1Inte rnet radio pr ovider
2Selec tedc ategory
3Displa y(if connec tedtop riva te user
account)
4Dat arate
5Cur rent statio niss tore dasaf avorite
6Ad ditional information on thec urrent station
Selecting and connecting toInterne tradio
st ations
Multimedi asystem:
,Radio.Ý Streaming
Services.TuneIn Radio.è Search
#Entert he statio nnameusingt he entr yfield.
or
#Select Browse.
#Selectacategor y.
#Select astation.
The connectio nisestablished automati cally.
% Arelativel ylarge volume of dat acan be
transmitte dwhen using Interne tradio. Saving/deleting Interne
tradio station sas
fa vo rite s
Multimedia sy stem:
,Radio.Ý Streaming
Services.TuneIn Radio
#Press and hold thet ouchpad or contro ller
until theh ear tsymbol appear sbythestation
name.
#Select Favorites.
The lis tofsavedfavo rite stations appears.
or
#Creat eana ccountf ortheo nline pr ovider
(TuneIn )and then log in on them ultimedia
sy stem.
Yo ur favo rite sa reimpor tedtot he multimedia
sy stem.
Deleting favo rite s
#Select afavo rite .
#Press and hold thet ouchpad or contro ller
until theh ear tsymbol bythes tatio nn ame
disappears.
Multimedia sy stem 255

SettingtheI nterne tradio options
Multimedia sy stem:
,Radio.Ý Streaming
Services.TuneIn Radio.Z Options
The following option sareavailable:
RSelect Stream:s electthestre am quality.
RLogin to TuneIn Account :logintoy ourTune In
use raccount.
RLog OutofA ccount:logoutofy ourTuneIn
user account.
RTerms and Conditions:d ispl ay theg ene ral
te rm sa nd conditions.
#Select an option.
Media
Audio mode
Info rm ation on audio mode
&
WARNING Risk of dist raction whe nhan‐
dling data storag emedium
If yo uh andle adatas torage medium while
driving, your attentio nisdivertedf romt he
traf ficc onditions .Thisc ould also cause you
to lose control of thev ehicle.
#Onl yhandle adatas tora ge medium
when thev ehicle is stationar y.
Perm issible file sy stems:
RFA T32
RexFA T
RNTFS
Pe rm issible dat astorage medium:
RSD memor ycard
RUSB storag edevice %
The multimedia sy stem supports atotal of
up to50,000 files.
Suppor tedf ormats:
RMP3
RWMA
RAA Cf ormats
% Due tothel arge variet yofa vailable music
fi les rega rding encoders, sampling ratesa nd
bit rates, playbac kcanno talway sbeg uaran‐
te ed.
% Due tothew ide rang eofU SB device savaila‐
ble on them arke t, pl aybac kcann otbe guar‐
anteed fora ll brands of USB devices.
% Cop y-pr otected music files or DRM enc ryp‐
te df iles canno tbeplaye db ack.
% MP3 pla yers mus tsuppor tMediaT rans fer
Pr oto col (MTP).
256
Multimedia sy stem

Radio overview
1Ac tivef reque ncy band
2Statio nname
3Artist, trac kand radio text
4Sea rch/s tatio nlist
5Fa vorite stations/radio statio npresets
6Frequency band
7Online services
8Sound settings
9Options
Multimedia sy stem 269

Tagging music trac ks
Multimedia system:,Radio.Z Options
If ra dio stations pr ovide ther ele vant information,
th is function allo wsyoutot rans feri nformation
on them usic trac kcurrently pl aying toan
Apple
®device. Youc an then pur chase thea udio
fi le from thei Tune sS tore®.
#Select Tag This Song.
The trac kinformation is sa ved.
Displaying radio text
Multimedia sy stem:,Radio.Z Options.Display Radio
Text Information
#Switc hthe function on O.
Satelliteradio
Information on thes atellit eradio
SIRIUS XM®Satelli teRadio of fers mor ethan 140
digital-quality radio channels pr oviding 100% commercial-free music, sports, ne
wsand enter‐
ta inment ,for example. SIRIUS XM satellit eradio
emplo ysaflee tofh igh-per form anc esatellites to
broadcas taround thec lockthroughout theU SA
and Canada. The satellit eradio program is avail‐
able foram onthlyfee. De tails ar eavailable from
th eS IRIUS XM
®service center and at http://
www.siriusxm.com (USA) or http://
www.siriusxm.ca (Canada). Your ne wMercedes-
Ben zvehicle comes wit hSIRIUS XM
®Satellite
Ra dio pre-in stalled at thef actor y.This service is
free foras ix-mont htrial period. About amonth
befor ethe trial period ends, information will be
pr ov ided on ho wtoextend this subscri ption. An
audible signal sound sand am essag eisshown,
descri bing ho wthe subscription can be exten‐
ded.
% Sirius, XM and al lrelated mar ksand logos
ar et rademar ksof Sirius XM Radio Inc .and
its subsidiaries. All other mar ks,c hannel
names and logo sarethep roperty of their
re spectiv eowne rs.A llrights reser ved.
Re striction sont he satellit eradio
Satelli teradio mode ma ybetemporarily una vail‐
able or inter rupte dfor av ariety of reasons. Thesei
nclude environmen talort opographical
condition sbeyond thec ontrol of Mercedes-Benz
US A,LLC. Thus opera
tion at cer
tain locations
ma ynotbe possible.
Re gis tering satellit eradio
Re quirements
The satellit eradio mode requ ires satellit eradio
equipment and registration wit hasatellit eradio
pr ov ider .Ifr egistration is no tincluded when pur‐
ch asingt he system, your credit car ddetails will
be requ ired toactivat eyour account.
Multimedia sy stem:
,Radio.Þ Waveband.Satellite
Radio.Z Options
#Select Service Information .
The service information screen appears.
#Es tablish atelephone connection.
#Followt he service staff's instructions.
The activatio nprocess ma ytakeuptot en
minutes.
Multimedias ystem 27
1

%Youc an also ha vethes atellit eservice acti‐
va tedo nline .Todos o, please visit http:// www.siriusxm.com (USA) or http://
www.siriusxm.ca (Canada). Switching on satellit
eradio
Multimedia sy stem:
,Radio.Þ Waveband
#Select Satellit eRadio.
Overvie wofthe satellit eradio
1Activef reque ncy band
2Logo(ifav ailable)
3Channel name
4Channel information
5Sear ch
6Favorite s
27 2
Multimedia sy stem