Malfunction MERCEDES-BENZ E-Class SEDAN 2017 W213 Owner's Manual

1Speedom eter →
194
2 ÷ ESP
®
3
#! Turn signal light →
111
4 Ð Steering assis tance malfunction
5 Multifunctio ndispl ay →
197
6 ! ABS malfunction
7 ; Engine diagnosis
8 Tach ome ter →
194
9 % Diesel engine :pregl ow
A Electric pa rking brak eapplied (red)
F USAo nly
! Canada only
B Brakes (red)
$ USAo nly
J Canada only
C # Electrical fault
D
· Distance warning
E ? Coolant tooh ot/cold
F Coolant temp eratur edisplay →
194
G J Brakes (yell ow)
H ! Electric pa rking brak e(yellow)
I 6 Restra int sy stem →
31
J ü Seatb elti sn otfastened
K T Parking lights →
110
L Fuel le veld isplay
8 Fuelreser vewit hfuel filler cap location
indicator
M K High beam →
111
N L Lowb eam →
110
O R Rear fogl ight →
111
P h Tire pressur emonitoring sy stem
Q å ESP
®OFF
Atag lanc e–W arning and indicator lamps 9

1Speedom eter →
194
2 Foglight
3 ü Seat belt is no tfas tened
4 #! Turn signal light →
111
5 Multifunction display →
197
6 Tach ome ter →
194
7 å ESP
®OFF
÷ ESP
®
8
K Highbeam →
111
L Lowb eam →
110
T Parking lights →
110
9 ? Coolantt oo hot/cold
A Coolant temp eratur edisplay →
194
B · Distance warning
C Ð Steering assis tance malfunction
D # Electrica lfault
E
Brakes (red)
$ USAo nly
J Canad aonly
F Fuel le veld isplay
G 8 Fuelreser vewit hfuel filler cap location
indicator
H R Rear fogl ight →
111
I 6 Restra int sy stem →
31
J % Diesel engine :pregl ow
K ; Engine diagnosis
L J Brakes (yellow)
M Electric pa rking brak eapplied (red)
F USAo nly
! Canada only
N h Tire pressur emonitoring sy stem
O ! ABS malfunction
P ! Electricp arkin gb rake (yellow)
Atag lanc e–W arning and indicator lamps 11

*NO
TEImpairment of theo perating ef fi‐
ciency of ther estraint sy stems from
ins talling accessories or from repair sor
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control unit sand sensor sfor the
re stra int sy stems, ma ybeinstalled in thef ol‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoors ills
RSeats
RCockpit
RInstrument clus ter
RCente rconsole
#Do no tins tall accessories suc hasaudio
sy stems in these areas.
#Do no tcarry out repair sorw elding.
#Have accessori esretrofitted at aquali‐
fi ed specialis tworks hop.
Yo uc ould je opardizet he operating saf etyofy our
ve hicle if youu se parts ,tires and wheelsasw ell
as accessories releva nt tosaf etyw hichh ave not
been appr ovedbyM ercedes-Benz. This could
lead tomalfunctions in saf ety-re leva nt sy stems,
e.g. theb rake system. Onl yuse Mercedes-Benz
GenuineParts or parts of equal quality. Onlyuse
tires, wheels and accessories that ha vebeen
specificall yappr ove dfor your vehicle model.
Mercedes-BenzG enuineParts aresubject to
st rict qualityc ontrol. Eac hparth as been spe‐
ciall ydeve loped, manufactured or selecte dfor
Mercedes-Benzv ehicles andfine-tuned fort hem.
Therefore, onl yMercedes-Benz GenuineParts
should be used.
Mor ethan 300,000 dif fere nt Mercedes-Benz
GenuineParts ar eavailable forM ercedes-Benz
models.
All Mercedes-Benz service center smaintain a
supply of Mercedes-Benz GenuineParts forn ec‐
essary service and repair work.Ina ddition, stra ‐
te gicall ylocated parts-deliver ycenter sprovide
fo rq uic ka nd reliable parts service. Alw
ayss pecify thev ehicle identification number
(VIN) when ordering Mercedes-BenzG enuine‐
Pa rts(
→pag e342).
Operator's Manual
This Operator's Manual describes all models and
all standar dand optional equipment available for
yo ur vehicle at thet ime of this Opera tor's Man‐
ua lgoing topress. Countr y-specific dif fere nces
ar ep ossible. No tethat your vehicle ma ynotbe
equipped wit hallfe atures descri bed. This is also
th ec ase fors ystems and function srele vant to
saf ety. Therefore, thee quipment on your vehicle
ma ydiffe rf romt hat in thed escription sand illus‐
trations.
The original pur chase contract documentation
fo ry our vehicle contains alistofa ll ofthes ys‐
te ms in your vehicle.
Should youh ave anyq uestion sconcerning
equipment and operation, please consult an
authorized Mercedes-Benz service center.
The Operator's Manual and maintenanc ebooklet
ar ei mp ortant documents and shoul dbekeptin
th ev ehicle.
20
General no tes

1-800-FOR-MERCedes (1-800-367-6372)o rC us‐
to mer Service (Canada )on1-800-387-0 100.
Important notice forC alifornia retail bu yers
and lessee sofMercedes-Benz automobiles
Under California la wyou ma ybeentitled toa
re placemen tofyourvehicle or arefund of the
pur chase price or lease price ,ifafter areasona‐
ble number of repair attem ptsM ercedes-Benz
US A,LLCa nd/or its authorized repair or service
fa cilities failto fixo ne or mor esubstantial
defect sorm alfunctions in thev ehicle that are
co veredbyi tsexpress warrant y.
During aperio dof18m onths from originald eliv‐
er yoft hevehicle or akilome ter/milea geread‐
ing of 18,000 miles (29,000 km), whiche ver
occur sfirst ,v ehicle repair is presumed fora
re tail buyer or lessee if one or mor eofthefol‐
lowing occurs:
(1) thes erious defect or damag ecan result in
deadly or serious injur ytothevehicle occu‐
pants while driving AND this defect has
already been repaired at leas ttwice AND Mercedes‑Benz, LL
Chas been informed in
writing of then ecessity of arepair.
(2) thed efect or damage, though less serious
th an (1) abo ve,h as already been repaired at
leas tfour times AND Mercedes‑Benzh as
been informed in writing of then ecessity of
ar epair.
(3) thev ehicle canno tbeusedforl onger than
30 calendar da ysbecause of repair work
re sulting from this or other serious defects
or damage.
Please send your written notic eto:
Mercedes‑BenzU SA,LLC
Cus tomer Assis tance Center
3M ercede sDrive
Montvale, NJ 0764 5-0350
Operating saf ety
&
WARNING Risk of accident duetom al‐
functions or sy stem failures
If yo udon othave thep rescribed service/
maintenanc eworkora nyrequ iredrepairs
car ried out, this could result in malfunctions
or sy stem failures.
#Alw aysh ave thep rescribed service/
maintenanc eworkasw ell anyrequired
re pair scarried out at aqualified spe‐
cialis tworks hop.
&
WARNING Risk offire due toflammable
materials on ho tparts of thee xhaust
sy stem
Flammable material suc hasleaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhaust system.
#When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side.
22 General no tes

Tocontact NHT SA,you ma ycall theV ehicle
Saf etyH otline toll-f reeat1 -888-327-4236
(TT Y:1-800-424-9 153);go tohttp://
www.safercar.go vorwrite to:A dmini stra tor,
NHT SA,400 Se venthS treet, SW.,Wa shington,
DC 20590, US A.
Yo uc an find mor einformatio nonvehicle saf ety
under :http://w ww.safercar.g ov
LimitedWarranty
* NO
TEDama getothev ehicle arising
from culpable violation of these operat‐
ing instructions.
Damag etothevehicle can arise from culpa‐
ble violation of these operating instructions.
This damag eisnotcoverede ither bythe
Mercedes-BenzL imitedWarrant yorbyt he
Ne wV ehicle or Used Vehicle Warrant y.
#Followt he instructions in this manual
on proper operation of your vehicle as
we ll as on possible vehicle damage.
QR code forr escue card
The QR code is secured in thef uel filler flap and
on theo pposit eside on theB -pillar .Intheeve nt
of an accident, rescue services can use theQ R
code toquickl yfind thea ppropriat erescue card
fo ry our vehicle. The cur rent rescue car dcon‐
ta ins them ostimp ortant informatio nabout your
ve hicle in acompact form ,e.g. ther outing of the
electric lines.
Yo uc an find mor einformatio nunder
ww w.mercedes-benz.de/qr-code.
Ve hicl edata storage
Data acquisition
Aw iderang eofe lectronicc omponents in your
ve hicle contain dat amemories.
These dat amemories temp orarily or perma‐
nently stor et echnical in form ationa bout :
RThev ehicle's operating state
REvents
RMalfunctions In
general ,the tech nica linformatio ndocuments
th es tate ofac omponent part, amodule, asys‐
te mort he sur roundings.
Thesei nclude, fore xamp le:
ROperatingc onditionsofs ystemc omponents.
Fo re xamp le,fluid leve ls.
RThe vehicle's status messages and those of
its individual components. Fore xamp le,the
numbe rofwheelrevo lutions/speed, deceler‐
ation ,lateral acceleration ,accelerator pedal
position.
RMalfunctions and defect sinimportant sys‐
te mc omponents. Fore xamp le, lights,
brakes.
RVe hicle reactionsa nd operatingc onditionsin
special drivin gsituations .For example, air
bag deployment, inter ventio nofs tabilityc on‐
trol sy stems.
RAmbien tconditions .For example, outside
te mp erature.
26
General no tes

This dataisofane xclusivel ytechnical nature
and can be used to:
RAssi stin de tecting and rectifying malfunc‐
tions and defects.
RAnalyze vehicle functions, e.g. af terana cci‐
dent.
ROptimize vehicle functions.
The dat acanno tbeu sedtotrace thev ehicle's
mo vements.
When your vehicle is serviced, tech nica linforma‐
tio nc an be read from thee vent da tamemory
and malfunction dat amemor y.
Service sinclude, fore xamp le:
RRepair services
RService processes
RWa rrant ycases
The vehicle is read out byemplo yees of the
service networ k(including them anufacturer)
using special diagnostic devices. Youc an obtain
mor einformation there, if required. Af
teram alfunction has been rectified, thei nfor‐
mation is dele tedf romt he malfunction memory
or is continuall yoverw ritten.
When operating thev ehicle, situations ar econ‐
ceivable in whic hthis tech nica ldata, in co nnec‐
tion wit hother information (if necessar y,afte r
consultation wi than authorize dexpe rt), could be
traced toap erson.
Examples include:
RAc cident reports
RDamag etothevehicle
RWi tnes sstatements
Fu rther additional functions that ha vebeen con‐
tractuall yagreed upon wit hthe cus tomer all ow
cer tain vehicle dat atobec onveye dbyt hevehi‐
cle as well. The additional function sinclude, for
ex ample, vehicle location in case of an emer‐
ge ncy.
COMAND/mbrace
If th ev ehicle is equipped wit hCOMAND or
mbrace, additional dat aabout thev ehicle's oper‐
at

ion, theu se of thev ehicle in cer tain situations, and
thel ocation of thev ehicle ma ybecompiled
th ro ugh COMAND or them brace sy stem.
Ad ditional information can be found in them ulti‐
media sy stem section and/or them brace Term s
and Conditions.
Event data recorders
This vehicle is equipped wit hanevent da ta
re corder (EDR). The mai npurpose of an ED Ris
to record, in cer tain crash or near crash-lik esit‐
uations, suc hasanair bag deployment or hitting
ar oad obs tacle ,dataw hichw ill assis tinunder‐
st anding ho wavehicle's sy stems per form ed.
The ED Risdesigned torecor ddatar elated to
ve hicle dynamics and saf etys ystems foras hort
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecord
such dataas:
RHowv arious sy stems in your vehicle were
operating;
RWhe ther or no tthe driver and passenger
saf etyb eltsw ereb uckled/fas tened;
RHo wf ar (i fata ll)t he driver wasd epressing
th ea ccelerator and/or brak epedal; and,
General no tes 27

RHowf astthe vehicle wastrave ling.
This dat acan help pr ovide abette ru nder stand‐
ing of thec ircums tances in whic haccidents and
inju ries occur .NOTE: ED Rdataisr ecorded by
yo ur vehicle onl yifanon-trivial crash situation
occurs; no dat aisrecorded bytheE DR under
normal driving conditions and no personal data
(e.g. name, gende r,ag ea nd accidentl ocation) is
re corded .How ever,o ther parties, suc haslaw
enforcement,c ould combine EDR dat awitht he
type of personall yidentifying dat aroutinely
acquired during acrash inve stigation.
Ac cess tothev ehicle and/or theE DR is needed
to read dat athat is recorded bytheE DR,and
special equipment is requ ired. In addition tothe
ve hicle manufacturer ,other parties that ha vethe
special equipment, suc haslawenforcement,
can read thei nformation byaccessing thev ehi‐
cle or theE DR.
ED Rd atam aybe used in civil and criminal mat‐
te rs as atool in accident reconstruction, acci‐
dent claims and vehicle saf ety. Since theC rash
Dat aRetrieva l(CDR) tool that is used toextract
da ta from theE DR is commercially available, Mercedes-Ben
zUSA,LLC ("MBUSA") expressly
disclaims an yand all liability arising from the
ex traction of this informatio nbyunauthorized
Mercedes-Ben zpersonne l.
MBUS Awill no tshar eEDR data wit hother sw ith‐
out thec onsent of thev ehicle owner o
r
,ifthe
ve hicle is leased, without thec onsent of thel es‐
see. Exception stothisrepresentation include
re sponses tosubpoenas bylawe nforcement ;by
fe deral, stat eorl ocal go vernment ;inconnection
wit hora rising out of litigation in volvingM BUSA
or its subsidiaries and af filiates; or ,asrequired
by law.
Wa rning: theE DR isac omponen tofthe
Re stra int Sy stem Module. Tamp ering with, alter‐
ing, modifying or removing theE DR component
ma yresult in amalfunction of theR estraint Sys‐
te mM odule and other sy stems.
St atel aws orregulations rega rding EDRs that
con flict wit hfederal regulation ar epre-em pted.
This means that in thee vent of such conflict,the
fe deral regulation go verns. As of Februar y2013,
13 states ha veenacted la wsrelatin gtoE DRs.
Copyright
Information on licenses forf reea nd open-
source so ftwa re
Information on licenses forf reea nd open-sourc e
softwar eused in your vehicle and its electronic
componentsisa vailable online at:
http://www.mercedes-benz.com/opensource
Re gis tere dtrademar ks
RBluetoo th®isar egis tere dt rademar kofBlue‐
toot hSIG Inc.
RDTS™ is aregis tere dt rademar kofDTS,Inc.
RDolby®and MLP™a reregis tere dt rademar ks
of DOLB YLaboratories.
RBabySmart™, ESP®and PRE-SAFE®arer eg‐
is te re dt rademar ksof Daimler AG.
RHomeLink®isar egis tere dt rademar kof
Johnson Controls.
RiPod®and iTunes®ar er egis tere dt rademar ks
of Apple Inc.
28 General no tes

RUSAo nly: Ford etails, con tact ourC ustomer
Assis tance Center on 1-800-FOR-MERCedes
(1‑800‑367‑63 72).
Re stra int sy stem functionality
When thei gnition is switched on, asystems elf-
te st is per form ed, during whic hthe 6
re stra int sy stem warning lam plightsu p. It goes
out no later than afew second safter thev ehicle
is star ted. The components of ther estraint sys‐
te ma rethen functional.
Re stra int sy stem malfunction
RThe 6 restra int sy stem warning lamp
does no tlight up when thei gnition is
switched on.
RThe 6 restra int sy stem warning lamp
lightsupc ontinuousl yorrepeatedly during a
journe y.
&
WARNING Risk of injury orfata linjury
due toam alfunctio nintherestra int sys‐
te m
If th er estraint sy stem is malfunctioning,
re stra int sy stem components ma ybetrig‐
ge redu nintentionall yormight no tbetrig‐
ge redata ll inthee vent of an accident. This
ma yaffect theE mer gency Tensioning Device
or airbag, fore xamp le.
#Have ther estraint sy stem checkeda nd
re paired immediatel yataqualified spe‐
cialis tworks hop.
Fu nction of ther estraint sy stem in an acci‐
dent
Ho wt he restra int sy stem worksisd etermined by
th es eve rity of thei mp act de tected and thet ype
of accidenta nticipated:
RFrontal impact
RRe ar impact
RSid eimp act
RRollover The activation
thre sholds fort he components of
th er estraint sy stem ar edetermined based on
th ee valuatio nofthe sensor values measured at
va rious points in thev ehicle. This process is pre-
em ptiveinn ature. The triggering/deployment of
th ec omponents of ther estraint sy stem should
ta ke place in good time at thes tart of thec olli‐
sion.
Fa ctor swhich can only be seena nd measured
af te rac ollision has occur redc ann otpla yad eci‐
siv erole in air bag deployment, nor do they pro‐
vide an indication of air bag deployment.
The vehicle ma ybedeformed significantl ywith‐
out an air bag being deplo yed. This is thec ase if
onl yparts whic hare re lativel yeasil ydeformed
ar ea ffected and ther ateofv ehicle deceleration
is no thigh. Con versely ,ana ir bag ma ybe
deplo yede vent hough thev ehicle suf fers only
minor deformation. If very rigid vehicle parts
suc hasl ongitudinal member sarehit, fore xam‐
ple, this ma yresult in suf ficiently hig hleve ls of
ve hicle deceleration.
Occupant saf ety 31

#Placethem obile phone as close tothec en‐
te rofm at1 as possible wit hthe display
fa cing up wards.
The mobile phone is charge da utomatically,
as is apparent from thew ayin whic hthe
mobile phone react sand from thec harging
symbol in them ultimedia sy stem displa y.
Malfunctions during thec harging process are
shown in them ultimedia sy stem displa y.
% The mobile phone ma yheat up during the
ch argingp rocess, especiall yifdatas ervices
ar eb eingu sed at thes ame time. Forthis
re ason,itisp ossibletocool them obile
phone depending on theo perating status of
th ea ir conditionin gsystem. Cooling output
depends on thep osition of thec ontroller for
th eg love boxc ooling sy stem (cooling output
is higher when thec ontroller is closed).
% Toclean, mat 1can be remo ved. If possi‐
ble, use them at when charging.Installing/removing floor mats
&
WARNING Risk of accident duet o
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle.
#Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll.
#Alw aysi ns tallth ef loor mats securely
and as prescribed in order toensure
th at ther eisa lway ss ufficient room for
th ep edals.
#Do no tuse loose floor mats and do not
place floor mats on topofo ne ano ther.#To install: pressstuds 1onto holders 2.
#Toremo ve:pull thef loor mat of fthe holders
2.
Seats and stowing 10
9

REBD (Electronic Brakeforce Distribution)
(→pag e152)
RESP®(Electronic Stability Program)
(→pag e149)
RDRIVE PIL OT(→pag e165)
RHOLD function (→pag e168)
RSteering Pilo t(→page165)
RParking Pilo t(→page179)
RPARKTRONI C(→page172)
RReversing camera (→pag e174)
RCruise control (→pag e157)
RBlind Spo tAssist andActiveB lind Spo tAssist
(→pag e188)
RTraf ficS ign Assist (→page186)
Functions of ABS (anti-loc kbraking sy stem)
AB Sr egulates theb rake pressur eincritical driv‐
ing situations:
RDuring braking, thew heels ar epreve nted
from blocking ,e.g. due tomaximu mfull-s top
braking or insuf ficient traction of thet ires.
RVehicle steerability while braking is ensured.
RABS is activ efroms peeds of appr ox.5m ph
(8 km/h).
If AB Sinter venes when braking, youw illfeel a
pulsing in theb rake pedal. The pulsating brake
pedal can be an indication of hazardous road
conditionsa nd can serveas areminder totake
ex trac arew hile driving.
Sy stem borders
AB Sm aybe impaired or ma ynotfunction if a
malfunction has occur reda nd they ellow !
ABS warning lam plightsupc ontinuousl yinthe
instrument clus tera fter thee ngine is star ted.
Fu nction of BAS(Brak eAssis tSystem)
&
WARNING Risk of an accident caused by
am alfunctio ninBAS (Brak eAssist Sys‐
te m)
If BA Sism alfunctioning ,the braking dis tance
ma yincrease in an eme rgency braking situa‐
tion.
#Depress theb rake pedal wit hfull forc e
in emer gency braking situations. ABS
pr eve nts thew heels from locking.
BASs uppo rtsy our emer gency braking situation
wit ha dditional brak eforce.
If yo ud epress theb rake pedal quickl y,BA Sis
acti vated:
RBA Sa utomatically boosts theb rake pres‐
sure.
RBA Sc an short entheb raking dis tance.
RABS pr events thew heels from locking.
The brakes will function as usual onc eyou
re lease theb rake pedal. BASisd eactivated.
148
Driving and pa rking