poi MERCEDES-BENZ E-Class SEDAN 2017 W213 Owner's Manual

Service andvehicl eoperation
Vehicl eoperation outside theU SAor Canada
When youa reabroad withyour vehicle, obser ve
th ef ollowing points:
RService points or replacemen tparts ma ynot
be available immediatel y.
RUnleaded fuel ma ynotbe available forv ehi‐
cles wit hacatalytic con verter .L eaded fuel
ma ycause damag etothe catalytic con verter.
RThe fuel ma yhave anextreme lylowo ctane
number .Unsuita ble fuel can cause engine
damage.
Some Mercedes-Benz models ar eavailable in
Europe thro ugh our European De liveryP rogram.
Fo rm orei nformation, please consult an au thor‐
ized Mercedes‑Benz service center ,orwrite to
one of thef ollowing address:
In theU SA:
Mercedes-Benz US A,LLC
EuropeanD eliveryDepartment
One Mercedes Drive
Montvale ,NJ07645-0350 In Canada:
Mercedes-Benz Canada
,Inc.
EuropeanD eliveryDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Alw aysb ring theM aintenanc eBookle twithy ou
when bringing thev ehicle toan authorized
Mercedes-Ben zCenter .The cus tomer service
advisor wil lrecor devery service fory ou in the
Maintenance Booklet.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nica lhelpint he case of a
breakdown. Your calls tothet oll-free Roadside
Assis tance Hotline ar eanswe redbyo ur agents
24 hour sad ay,3 65 da ysay ear.
1-800-FOR-MERCedes (1-800-367-63 72)(USA)
1-800-387-0 100( Canada) Yo
uc an find fur ther information in the
Mercedes-BenzR oadside Assistance Program
brochure (USA) orthe" Roadside Assis tance"
section in them aintenanc eand warrant yinfor‐
mation bookle t(Canada). Youw illfind bo thin
th ev ehicle document wallet.
Chang eofaddress or chang eofo wnership
Inthee vent of achang eofa ddress, please send
us the" Notification of address change" in the
Service and Guarantee bookle torsimply cal lthe
Mercedes-BenzC ustomer Assis tance Center
(USA) on theh otline number
1-800-FO R-MERCedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )on1 -800-387-0 100. We
can then reac hy ou in atimel yfashion, if neces‐
sar y.
If yo us ellyour Mercedes, pleasel eave thee ntire
literatur einthevehicle so that it is available to
th en exto wne r.If yo uh ave purchased aused
car ,please sendust he "Notice of Pur chase of
Used Car" in theS ervice and Guarantee booklet
or simpl ycall theM ercedes-Benz Cus tomer
Assis tance Center (USA) on theh otline number
General no tes 21

RUSAo nly: Ford etails, con tact ourC ustomer
Assis tance Center on 1-800-FOR-MERCedes
(1‑800‑367‑63 72).
Re stra int sy stem functionality
When thei gnition is switched on, asystems elf-
te st is per form ed, during whic hthe 6
re stra int sy stem warning lam plightsu p. It goes
out no later than afew second safter thev ehicle
is star ted. The components of ther estraint sys‐
te ma rethen functional.
Re stra int sy stem malfunction
RThe 6 restra int sy stem warning lamp
does no tlight up when thei gnition is
switched on.
RThe 6 restra int sy stem warning lamp
lightsupc ontinuousl yorrepeatedly during a
journe y.
&
WARNING Risk of injury orfata linjury
due toam alfunctio nintherestra int sys‐
te m
If th er estraint sy stem is malfunctioning,
re stra int sy stem components ma ybetrig‐
ge redu nintentionall yormight no tbetrig‐
ge redata ll inthee vent of an accident. This
ma yaffect theE mer gency Tensioning Device
or airbag, fore xamp le.
#Have ther estraint sy stem checkeda nd
re paired immediatel yataqualified spe‐
cialis tworks hop.
Fu nction of ther estraint sy stem in an acci‐
dent
Ho wt he restra int sy stem worksisd etermined by
th es eve rity of thei mp act de tected and thet ype
of accidenta nticipated:
RFrontal impact
RRe ar impact
RSid eimp act
RRollover The activation
thre sholds fort he components of
th er estraint sy stem ar edetermined based on
th ee valuatio nofthe sensor values measured at
va rious points in thev ehicle. This process is pre-
em ptiveinn ature. The triggering/deployment of
th ec omponents of ther estraint sy stem should
ta ke place in good time at thes tart of thec olli‐
sion.
Fa ctor swhich can only be seena nd measured
af te rac ollision has occur redc ann otpla yad eci‐
siv erole in air bag deployment, nor do they pro‐
vide an indication of air bag deployment.
The vehicle ma ybedeformed significantl ywith‐
out an air bag being deplo yed. This is thec ase if
onl yparts whic hare re lativel yeasil ydeformed
ar ea ffected and ther ateofv ehicle deceleration
is no thigh. Con versely ,ana ir bag ma ybe
deplo yede vent hough thev ehicle suf fers only
minor deformation. If very rigid vehicle parts
suc hasl ongitudinal member sarehit, fore xam‐
ple, this ma yresult in suf ficiently hig hleve ls of
ve hicle deceleration.
Occupant saf ety 31

Seat belts
Protection pr ovided bythes eat belt
Alw aysf asteny our seat belt cor rectly before
st artin gajourney .As eatb eltc an only pr ovide
th eb estlev el of pr otection if it is worncor rectl y.
&
WARNING Risk of injury or deathdueto
incor rectl yfastened seat belt
If th es eat belt is no twornc orrectly ,itc an‐
no tp erform its intended pr otectiv efunction.
In addition, an incor rectly fastened seat belt
can also cause injuries, fore xamp le, in the
ev ent of an accidentorw hen braking or
ch anging direction suddenly .
#Alwayse nsur ethat all vehicle occu‐
pants ha vetheir seat belts fastened
cor rectl ya nd ar esitting prope rly.
RThe seat belt mus t:
-Notbet wisteda nd mus tfit tightl yand
snugl yacross your body .
-Berouted across thec enter of your
shoulder and as lo wdowna cross your
hips as possible.
RThe shoulder sectio nofthe seat belt should
no ttouc hyour nec knor be routed under
yo ur ar morb ehindy our bac k.
RAvoid wearing bulkyc loth ing, e.g. awinter
coat.
RPush thel ap belt down as farasp ossible
across your hips and pull tight withthe shoul‐
der section of theb elt. Ne verrout ethe lap
belt across your abdomen.
RNe verrout ethe seat belt across sharp, poin‐
te d, abrasiv eorfragile objects.
ROnl yone person should use eac hseat belt at
an yo ne time. Ne vera llow babies and chil‐
dren totrave lsitting on thel ap of ano ther
ve hicle occupant.
RNe vers ecur eobjects wit haseat belt if the
seat belt is also being used byone of the
ve hicle's occupants. Alw ayso bser vethe
instructions forl oading thev ehicle when
securing objects, luggag eorloads
(
→pag e94). All seatb
elts inthev ehicle exceptthe driver's
seat belt ar eequipped wit hachild seat saf ety
fe ature. Youc an find fur ther information under
"Child seat saf etyf eature" (
→pag e47).
If ch ildren ar etrave ling in thev ehicle, be sur eto
obser vethei nstruction sand saf etyn otes on
"Children in thev ehicle" (
→pag e45).
Reduce dprote ction
&
WARNING Risk of injury duetoan incor‐
re ct sea tposition
The seatb eltd oesn otoffert he intended
le ve lofp rotection if youh ave notm oved the
seat backres ttoanalmostvertical position.
When braking or in thee vent of an accident,
yo uc ouldslide underneat hthe seat belt and
sus tain abdomen or nec kinjuries, fore xam‐
ple. This posesani ncreased risk of injur yor
eve nfatal injur y.
#Adjus tthe seat cor rectly befor estarting
th ej ourne y.
Occupant saf ety 33

Duringajou rney ,the seat belt warning lightsu p
if:
RThe vehicle speed exceed s15m ph
(25 km/h) and thed rive r's or front
passenger seat belt is no tfas tened.
RThe driver or front passenger unfas tens their
seat belt while thev ehicle is in motion.
Airbags
Overvie wofair bags
1Knee air bag
2Driver's air bag
3Front-passenger front air bag
4Wi ndo wcurtain air bag
5Side air bag
The ins tallation location of an air bag is identi‐
fi ed bytheA IRB AG symbol.
When activated, an air bag can pr ovide addi‐
tiona lprotection fort he respectiv evehicle
occupant.
AIRB AG Potentia lprotection for
…
Knee air bag Thigh,k nee and lowerleg
Driver's air bag,
front passenger
air bag Head and
ribcage
Wi ndo wcurtain
air bag Head
Side air bag Ribcage, also pelvis for
front seato ccupants
The front-passenger front air bag can only
deployin an accident if theP ASSENGER AIR BAG OFF indicator lam
pisoff.I ft he front passenger
seat is occupied, mak esure, bo thbefor eand
during thej ourne y,that thes tatus of thef ront
passenger air bag is cor rect (
→page 41).
* NO
TEImpo rtant points toremember if
th ef ront passenger seat is unoccupied
In an accident, thec omponents of the
re stra int sy stem ma ydeplo yunnecessarily
on thef ront passenger side if:
RTher eareheavy objects on thef ront
passenger seat.
RThe seat belt tongueise ngaged in the
seat belt buckle of thef ront passenger
seat and thef ront passenger seat is
unoccupied.
#St ow object sinas uitable place.
#Onlyone person should use eac hseat
belt at an yone time.
Occupant saf ety 37

#Alwaysr eplace damaged co vers with
ge nuine co vers.
&
WARNING Risk of accident caused by
incor rectl yins tal led child restra int sys‐
te ms
If th ec hild restra int sy stem is no tcorrectly
ins talled or secured, it could release in the
ev ent of an accident, sudden braking or a
sudden chang eind irection.
The child restra int sy stem could be flung
arounda nd hitvehicle occupants. This poses
an increased risk of injur yorevenf atal
injur y.
#Alwaysi ns tallch ild restra int sy stems
cor rectl y,eve nw henn otin use.
#Alw aysc ompl ywitht he child restra int
sy stem manufacturer's ins tallation
instructions.
& WARNING Risk of injury causedbythe
use of damaged child restra int sy stems
Child restra int sy stems or their retainin gsys‐
te ms that ha vebeen subjec tedtoal oad in
an accidentm aythen no tbea bletoper form
th eir intended pr otectiv efunction.
The child canno tberestrained in thee vent of
an accident, heavy braking or asudde n
ch ang eofd irection.T his posesani ncreased
ri sk of injur yorevenf atal injur y.
#Alwaysr eplace child restra int sy stems
immediatel ythat ha vebeen damaged or
in vo lved in an accident.
#Ha ve thes ecuring sy stems fort he child
re stra int sy stems checkedataq ualified
specialis tworks hop befor einstalling a
ch ild restra int sy stem again.
Ab oos ters eat ma ybenecessar ytoachieve
proper seat belt positioning forc hildren over
40 lbs (1 8kg) in weight until they reac has ize
wher eathree-point seat belt can be used prop‐
erly without aboos ters eat. The
following no tesm ustbeo bserved:
RWhen ins talling achild restra int sy stem on
th ef ront passenger seat, thei nformation on
ins talling achild restra int sy stem on thef ront
passenger seat (
→pag e51).
RInstructions and saf etyn otes on thea uto‐
matic front passenger air bag shutoff
(
→pag e39).
RSaf etyn otes on thes eat belt (→pag e33).
RInformation on thec orrect us eoft he seat
belt (→pag e36).
Activating/deactivatin gthe child seat saf ety
fe atur eoft he sea tbelt
&
WARNING Risk of injury or deathifa
seat belt is unfas tened whil ethe vehicle
is in motion
If th es eat belt is released while thev ehicle is
in motion, thec hild restra int sy stem is no
longer cor rectly secure d. Thechild seat
saf etyf eatur eisd eactivated and thes eat
belt is dr awnina bitbyt he inertia reel.
Occupant saf ety 47

#Todeactivate: pressthe& button on the
SmartK eytwice in rapid succession.
The batter ychec klam poft he SmartK ey
fl ashes twic ebrief ly and lightsupo nce.
#To activate: press anybutton on theS mart‐
Ke y.
% When thev ehicle is star tedw itht he Smart‐
Ke yint he stow agec ompartment of thec en‐
te rc onsole (
→pag e129) ,the SmartK ey
functions ar eautom atically activated.
Inserting/re moving the eme rgency key
#Press release knob 1.
Emer gency key2 is pushed out slight ly.
#Pull out emer gency key2 until it en gage s.
% Youc an use thee mer gency keyint his posi‐
tion toattac hthe SmartK eyont oak eyring.
#Press release knob 1again and remo vethe
emer gency key.
#Toinser t:inse rtthee mer gency keya lon g
th ei nside of theS martK eyuntil it enga ges.
#Press release knob 1and press in the
emer gency keyf ullyu ntil it en gage s.
Re placing the SmartK eybattery
&
DANG ER Serious damag etohealth
caused byswallowing batteries
Batteries contain toxic and cor rosiv es ub‐
st ances. Swallowing batte ries ma ycause
serious damag etohealth.
Ther eisar isk offata linjur y.
#Keep batteries out of ther eac hofc hil‐
dren.
#If batteries ar eswallowe d, seek medical
attention immediately.
* ENVIRONMEN
TALN OTEEnvironmental
damage causedbyimproper disposal of
batteries
Bat teries conta in pollutants. It is
illegal todispose of them wit hthe household
ru bbish.
#
Dispose of batteries in an
environmen tallyr esponsibl emanner.
Ta ke dischar gedb atteries toaq ualified
specialis tworks hop or toac ollection
pointf or used batteries.
Opening and closing 57

Unlocking/locking thed rive r'sd oor using
th ee mer gency key
%
Ifyo uw ish toloc kthe vehicle entirely using
th ee mer gency key,firs tp ress theb utton for
lockin gfromt he inside while thed rive r's
door is open. Then proceed toloc kthe driv‐
er's door using thee mer gency key.
#Inser tthe emer gency keyintoo pening 1in
th ec over.
#Pull and hold thed oor handle.
#Pull thec over on thee mer gency keya s
st ra ight as possible away from thev ehicle
until it releases.
#Re lease thed oor handle.
#Tounlo ck:tur nthe emer gency keyc ounter -
clo ckwise toposition 1.
#Tolock: turnthe emer gency keyc lock wise to
position 1.
#Carefully press thec ove rontot he loc kcylin‐
der until it engages and is seated firm ly.
Tr unk
Opening thet runk lid
&
WARNING Risk ofexhaus tgas poisoning
Combustio nengines emit poisonous exhaust
ga ses suc hascarbon monoxide. Exhaust
ga ses can enter thev ehicle interior if the
trunk li disopenw hent he engine is running,
especial lyifth ev ehicle is in motion.
#Alw ayss witc hoffthee ngine before
opening thet runk lid.
#Ne verd rive wit hthe trunk lid open.
Opening and closing 63

1Closing
2Opening
The butto ns inthed rive r's door take prece‐
dence.
#To star ta utomatic operation: press/pull
th eW button be yond thep ressur epoint.
#Tointer rupt automatic operation: press or
pul lthe W button again. Au
tomatic reve rsing function fort he side
windo ws
If an object bloc ksas ide wind owduring the
closing process, thes ide windo wopens again
automaticall y.The automatic reve rsing function
is onl yana id and is no tasubstitut efor your
attentiveness.
#When closing, mak esuret hat no body parts
ar eint he closing area.
&
WARNING Risk of becoming trapped
despite reve rsing pr otection on thes ide
window
The reve rsing function does no treact:
RTo soft, light and thin objects, e.g. small
fi ngers.
ROver thel ast ã(4 mm) of thec losing
mo vement.
RDuring resetting.
RWhen closing thes ide windo wagain man‐
uall yimmediately af tera utom aticreve rs‐
ing.
This meanst hatther eve rsing function can‐
no tp reve nt someonef romb eing trapped in
th ese situations.
#When closing, mak esuret hat no body
parts ar einthe closing area.
#If someone becomes trapped, press the
W button toopen thes ide window
again.
Ve ntilating thev ehicle befor estarting ajour‐
ne y( conve nience opening)
&
WARNING Risk of entrapment when
opening asidew indow
Whe nopening asidew indo w, parts of the
body could be dr awninorb ecome trapped
betwee nthe side windo wand windo wframe.
#When opening ,makes uret hat nobody
is touchingt he side windo w.
#Release theb utton immediatel yif
somebody becomes trapped.
Openin gand closing 71

1Toraise
2To open
3Toclose/lowe r
Use the3 button tooperat ethe sliding sun‐
ro of and ther oller sunbli nd.
RThe panoramic sliding sunroof can onl ybe
opened when ther oller sunbli ndis open.
RThe roller sunblin dcan onl ybeoperated
when thes liding sunroof is closed.
#To star ta utomatic operation: press/pull
th e3 button be yond thep ressur epoint.
#Tointer rupt automatic operation: press or
pul lthe 3 button again.
Re strictions:
RVe hicles without apanoramic sliding sun‐
ro of: thea utomatic opening and raising fea‐
tur eisa vailable only whenthes liding sun‐
ro of is closed.
RVe hicles without apanoramic sliding sun‐
ro of: thea utomatic raising featur eiso nly
av ailable when thes liding sunroof is closed
or raised.
RThe panoramic slidings unroof cannotbe
opened if aroof rack is ins talled. The panor‐
amic sliding sunroof closes again automati‐
call ywhen it encounter sresis tance.
Au tomatic reve rsing function of thes liding
sunroof
If th er eisano bjectobstructin gthe sliding sun‐
ro of during thec losing process, thes liding sun‐ ro
of opens again automatically .The automatic
re ve rsing function is onl yanaid and is no tasub‐
st itut efor your attentiveness.
#When closing, mak esuret hat no body parts
ar eint he closing area.
&
WARNING Risk of becoming trapped
despite ther eve rsing function being
active
The reve rsing function does no treact:
Rto soft, light and thin objects, e. g. small
fi ngers
Rdu ring thel ast1 /6 in (4 mm) of thec los‐
ing path
Rduring resetting
Rwhen closing thes liding sunroof again
manuall yimmediately af tera utom atic
re ve rsing
This meanst hatther eve rsing function can‐
no tp reve nt someoneb eing trapped in these
situations.
Openin gand closing 75

#SelectDynamic Seat.
#Select setting: Off,Leve l1orLeve l2.
#Sa ve thes ettings using them emor yfunction
(→pag e93).
Overvie wofmassageand workout prog rams
The following massag eprograms can be selected:
Massag eprogram fort he fron tseats Function
Ho tRelaxing Massag efor bac kR elaxing massageprogram startin gint he pelvic area. Warm pressur epoint scan be felt, full bac kmassage,
st re tching thep elvic area. Ending wit hgentle stroking motions.
Ho tRelaxing Massag efor shoulder sRelaxing massag eprogram startin gint he shoulder area. Warm pressur epoint scan be felt, full twin-w ave
bac km assage, stre tching thes houlder area. Ending wit hgentle stroking motions.
Ac tivating Massa ge Activating ba ckmassa gewithincreasingt win-wavesand then soo thing mo vements.
Classic Massa ge Massagewithi ncreasing twin-w avesand soo thing mo vements.
Wa veMassag eR elaxing and activating massageprogram, startin gony our bac kand continuing inthec ushion. Subse‐
qu ent stro king motions across thee ntir espinal column.
Mobilizing Massag eM obilization ofthes pinal column and upper body using pressur epoint sint he lumbar and bac k.Youc an
inc rease them obilization ef fect by relaxin gintot he pressur epoints. This process helps toimpr oveyour
posture.
88 Seats and stowing