tow MERCEDES-BENZ E-CLASS SEDAN 2018 Owner's Manual

Atag lance .................................................... 6
Cockpit ........................................................... 6
Overvie wofwarning and indicator lamps ...... .8
Overhead contro lpanel ................................ 12
Doorc ontrol panel and sea tadjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperato r'sM anua l........................ .18
Callin gupt he Digital Operator's Manual ...... 18
Generalnotes ............................................. 19
Pr otecting thee nvironment. ......................... 19
Mercedes-BenzG enuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety. .......................................... 22
Declarat ionofc onformity forw ireless
ve hicle components. ....................................2 3
Diagnost ics connection ................................ 24
Qualified specialis tworks hop ....................... 25
Cor rect us eoft hevehicle ............................2 5
Problems wit hyour vehicle ........................... 25
Re portin gsafet yd efects .............................. .25
Limited Warrant y......................................... .26 QR codes
fort he rescue car d....................... 26
Ve hicle dat astorage .....................................2 6
Copyright .. .................................................... 29
Occupant safety......................................... 31
Re stra int sy stem .......................................... .31
Seatb elts ..................................................... 33
Airbag s......................................................... 38
PRE-SAFE
®sy stem ....................................... 45
Children in thev ehicle ................................. .46
No tesonp etsint hevehicle .........................5 6
Opening and closing.................................. 57
SmartK ey...................................................... 57
Doors ............................................................ 62
Tr unk ............................................................ 65
Ro ller sun blinds .......................................... .71
Sid ew indo ws ................................................ 72
Sliding sunroof .............................................. 76
Anti-thef tprotection .................................... .81
Seats and stowing .................................... .83
No tesont he cor rect driver's seatp osition ... 83Seats ............................................................
84
St eering wheel ............................................. .93
Using them emor yfunction .......................... 96
St ow agea reas .............................................. 97
Cup holder .................................................. 105
Ashtr ayand cigar ette lighter ...................... .106
Soc kets ....................................................... 107
Wi reless chargingoft he mobile phone
and connection wit hthe exterior antenna ... 110
Ins talling or removing thef loor mats ........... 112
Light and visibility .................................... 114
Exterio rlighting ........................................... 114
Interior lighting ............................................ 118
Wi ndshield wipe rand windshield washer
sy stem ........................................................ 120
Mir rors ........................................................ 122
Operating thes un visor s............................. 125
Infrared reflectiv ewindshield ..................... .125
Climat econtrol ......................................... 127
Overvie wofclimatecontro lsystems ......... .127
Operating thec limat econtrol sy stem ......... 128
2
Conte nts

1Steering wheel gearshif tpaddle →
145
2 Combination switch →
115
3 DIRECT SELECTl ever →
143
4 Displ ay(multimedia sy stem) →
229
5 Start/ Stop button →
135
6 Control panel fort he multimedia sy stem →
229
7 Climat econtrol sy stems →
127
8 Glovebox →
99
9 Hazar dwarning lights →
116
A Stow agec ompartment →
98
B Control element sfor them ultimedia sy stem →
229
C Rear wind ow roller sunblind →
72
D ECO start/ stop function →
141
E ActiveP arking Assist →
189
F Setting thev ehicle le vel →
178G
DYNA MIC SELECT switch →
142
H PASSENGER AIRB AGindicator lamps →
42,
I Cont rolp anel fort he multimedia sy stem →
204
J Adjusts thes teering wheel →
94
K Control panel fort he on-boar dcomputer →
204
L Cruise control le ver →
165
M Unloc kstheh ood →
320
N Elect ricp arkin gb rake →
155
O Light switch →
114
P Control panel for:
Ac tiveS teering Assist →
173
Ac tiveL aneK eeping Assist →
201
Pa rking Assis tPARKTRONIC →
181
Head-up Display →
215
At ag lanc e–C ockpit 7

Whattodo in thee vent of an accident
1 QR codef or accessing ther escue card →
26
2 Safetyv ests →
334
3 Button fort he SOS emer gency cal lsyst em and
breakdown assis tance →
286
4 Checking and topping up operating fluids →
388
5 Tow- startin gand towing away →
346
6 Flat tire →
3347Startin gassis tance →
342
8 Haza rdwa rning lights →
116
9 Fuelfiller flap wit hinstruction labels fort ire
pressure ,fuel type and QR code fora ccessing
th er escue card →
147
A Tow- startin gand towing away →
346
B TIREFIT kit →
336
Atag lanc e–E merg encies an dbreak downs 17

mustaccep tany inter fere nce, including inter fer‐
ence that ma ycaus eundesired operatio nofthe
device."
USA: "Wireless chargings ystemf or mobile devi‐
ces (Model: D-WMI20 15A): this device complies
wit hP art18oft he FCC Rules."
The name and address of ther esponsibl eparty
is:
Continental Automotiv eSystems US Inc.
24 00 Executiv eHillsD rive
Au bur nH ills, MI 48326-2980
Uni tedS tatesofA merica
Diagnostics connection
The diagnostic sconnectio nisonly intende dfor
th ec onnection of diagnostic devices at aquali‐
fi ed specialis tworks hop.
&
WARNING Risk of accident duetoc on‐
necting device stothe diagnostics con‐
nection
If yo uc onnec tequipment toad iagnostics
connectio ninthevehicle, it ma yaffect the
operation of vehicle sy stems.
As aresult, theo perating saf etyoft hevehi‐
cle could be af fected.
#Onl yconnect equipment toad iagnos‐
tic sc onnectio ninthevehicle whic his
appr ovedfor your vehicle byMercedes-
Benz.
& WARNING Risk of accident duet o
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle.
#Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll.
#Alw aysi ns tallth ef loor mats securely
and as prescribed in order toensure
th at ther eisa lway ss ufficient room for
th ep edals.
#Do no tuse loose floor mats and do not
place floor mats on topofo ne ano ther.
* NO
TEBatter ydisch arging from using
device sconnected tothed iagnostics
connection
Using devices at thed iagnostics connection
drains theb atter y.
#Chec kthe charge leve loft he batter y.
#Ifth ec har geleve lisl ow,charg ethe
batter y,e.g. bydriving aconsiderable
dis tance.
Connecting equipment tothed iagnostics con‐
nection can lead toemissions monitoring infor‐
mation being reset, fore xamp le. This ma ylead
to thev ehicle failing tomee tthe requ irements of
th en exte missions inspection during them ain
inspection.
24 Generaln otes

Qualified specialistworks hop
An authorized Mercedes-Benz Center is aquali‐
fi ed specialis tworks hop. It has then ecessary
specialis tknowl edge, tools and qualificationst o
cor rectl yc arry out thew orkr equired on your
ve hicle. This particularly applies towo rkreleva nt
to saf ety.
Alw aysh ave thef ollowing workcar ried out on
yo ur vehicle at aqualified specialis tworks hop:
Rwo rkreleva nt tosaf ety
Rservice and maintenance work
Rrepair work
Rmodifications as well as ins tallation sand
con versions
Rwo rkon electronic component parts
Mercedes‑Benz recommends an au thorized
Mercedes‑Benz Center.
Cor rect use of thev ehicle
If yo ur emo veanyw arning sticke rs,y ou or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position. When using
thev ehicle, obser vethef ollowing
information:
Rth es afet yn otes in this manual
Rtech nica ldataf or thev ehicle
Rtraf ficr ules and regulations
Rlaws and saf etys tandards per tainin gto
mo torv ehicles
Problems with your vehicle
If yo us hould experience aproblem wit hyour
ve hicle, particular lyone that youb elie vemay
af fect its saf eopera tion, weurge youtoc ontact
an au thorized Mercedes-Benz service center
immediately tohave thep roblem diagnosed and
re ctified. If thep roblem is no tresolved to your
satisfaction,p leasediscussthep roblem again
wit hthe authorized Mercedes-Benz service cen‐
te ro r,if necessar y,contact us at one of thef ol‐
lowing addresses.
In theU SA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC 3M
ercedes Drive
Montvale,NJ0 7645-0350
In Canada:
Cu stomer Relation sDepartment
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf etyd efects
US Ao nly:
The following text is published as requ ired of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect
whic hcould cause acrash or could cause injury
or death, yous hould immediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Mercedes-Benz
US A,LLC.
General no tes 25

Restra int sy stem
Pr otection byther estraint sy stem
The restra int sy stem includes thef ollowing:
RSeat belt sy stem
RAir bags
RChild restra int sy stem
RChild seat securing sy stem
The restra int sy stem can reduce ther isk of vehi‐
cle occupants coming int ocontact wit hparts of
th ev ehicle interior in thee vent of an accident. In
th ee vent of an accident, ther estraint sy stem
can also reduce thef orces towhic hthe vehicle
occupants ar esubjected.
As eat belt can onl yprovide theb estleve lofp ro‐
te ction if it is worncor rectl y.Depending on the
de tected accident situation, Emergency Tension‐
ing Device sand/or ai rbagss upplem entthep ro‐
te ction of fere dbyac orrectl yw orns eat belt.
Emer gency Tensioning Device sand/or ai rbags
ar en otdepl oyed in everyaccident. In order
fort he restra int sy stem toprov ide the
intended le velofp rotection, eac hvehicle occu‐
pant mus tobser vethef ollowing information:
RFasten seat belts cor rectl y.
RSit in an almos tupright seat position wi th
th eir bac kagains tthe seat backrest.
RSit wit htheir feet resting on thef loor ,ifp os‐
sible.
RAlw ayss ecur epersons under 5ft(1.50 m)
ta ll in an additional restra int sy stem suitable
fo rM ercedes-Benz vehicles.
Ho wever,no sy stem available toda yc an com‐
ple tely elimin atei njuries and fata lities in eve
ry
ac

cidents ituation. In particular ,the seat belt
and air bag generally do no tprotect against
objects penetrating thev ehicle from theo utside.
It is also no tpossible tocomplet elyr ule out the
ri sk of injur ycaused bythea ir bag deploying.
Reduce drestraint sy stem pr otection
&
WARNING Risk of injury or deathfrom
modifications tother estraint sy stem
The restra int sy stem can no longer function
cor rectly af tera lterations ha vebeen made.
The restra int sy stem ma ythen no tprotect
th ev ehicle occupants as intended byfailing
in an accident or triggering unexpec tedly ,for
ex ample
#Ne vera lter thep arts of ther estraint
sy stem.
#Ne vertamper wit hthe wiring or any
electronic component parts or their
software.
RIf it is necessar ytomodifythev ehicle to
accommodat eaperson wit hdisabilities, con‐
ta ct an au thorized Mercedes-Benz Center for
de tails.
RUS Ao nly: ford etails, con tact ourC ustomer
Assis tance Center on 1-800-FOR-MERCedes
(1‑800‑367‑63 72).
Occupant saf ety 31

The componentsoft herestra int sy stem can
be activated or deplo yedi ndependentl yof
eac hother:
Component De tected deploy‐
men tsituation
Emer gency Tension‐
ing Devices Fr
ontal impact, rear
impact ,side impact,
ro llo ver
Driver' sairbag, front
passenger ai rbag Fr
ontal impact
Knee air bag Frontal impact
Side air bag Side impact
Wi ndo wairba gS ide impact,rollo ver,
frontal impact
Belt air bag Frontal impact
PRE-SAFE®Impulse
Side Side impact
The front-passenger air bag can be deplo
yedi n
an accidento nlyift hePASSENGER AIR BAGO FF indicator lam
pisoff.Ift he front passenger seat
is occupied, mak esure, bo thbefor eand during
th ej ourne y,that thes tatus of thef ront
passenger air bag is cor rect (
→page 42).
&
WARNING Risk of burn sfromh otair bag
components
The air bag parts ar ehotafte rana ir bag has
been deploy ed.
#Do nottouc hthe air bag parts.
#Ha ve ad eplo yeda ir bag replaced at a
qu alified specialis tworks hop as soon
as possible.
Mercedes-Benz recommends that youh avet he
ve hicle towe dtoaq ualified specialis tworks hop
af te rana ccident. Take this int oaccount ,partic‐
ularly if an Emer gency Tensioning Device is trig‐
ge redorana ir bag is deplo yed.
If th eE mer gency Tensioning Device saretrig‐
ge redorana ir bag is deplo yed, youw ill hear a
bang, and po wdermayalso be released:
RThe bang will no tgene rallya ffect your hear‐
ing.
RIn general ,the powder released is no thaz‐
ardous tohealt hbut ma ycause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonar yconditions.
Pr ov ided it is saf etodoso, leavethev ehicle
immediately or open thew indo wino rder to
pr eve nt brea thing dif ficulties.
Air bags and pyrotech nic Emergency Tensioning
Device scontai nperch lorat ematerial, whic hmay
re qu ires pecial handlin gorenvironmental pro‐
te ction measure s.Na tional guideline smustb e
obser vedd uring disposal. In California, see
http://www.dtsc.ca.gov/HazardousWas te/
Pe rchlorate/index.cfm.
Seat belts
Pr otection pr ovided bythes eat belt
Alw aysf asteny our seat belt cor rectly before
st artin gajourney .As eatb eltc an only pr ovide
th eb estlev el of pr otection if it is worncor rectl y.
Occupant saf ety 33

Onlyuse seat belts that ha vebeen appr ovedfor
yo ur vehicle byMercedes-Benz.
&
WARNING Risk of injury or deathfrom
deplo yedp yrot echni cEmergency Ten‐
sioning Devices
Pyro tech nic Emergency Tensioning Devices
th at ha vebeen deplo yeda reno longer opera‐
tional and ar eunable toper form their inten‐
ded pr otectiv efunction.
#Therefore, ha vedeplo yedp yrot echnic
Emer gency Tensioning Device simmedi‐
ately replaced at aqualified specialis t
wo rkshop.
Mercedes-Benz recommends that youh avet he
ve hicle towe dtoaq ualified specialis tworks hop
af te rana ccident.
* NO
TEDama gecaused bytrapping the
seat belt
If an unused seat belt is no tfully retracted ,it
ma ybecome trappe dinthe door or in the
seat mechanism.
#Alw ayse nsur ethat an unused seat belt
is full yretra cted.
In fo rm ation on theb elt air bag in ther ear
seat belt
Th eB ELTB AGidentification indicates that ar ear
seat belt is equippe dwithab elt air bag.
When activated, theb elt air bag increases the
pr otected area of thev ehicle occupant's ribcage.
&
WARNING Risk of injury or death
th ro ugh theu se of anon-appr ovedchild
re stra int sy stem
In an accident, theb elt air bag ma ydamage
an on-appr ovedorn on-authorized child
re stra int sy stem.
As aresult, thec hild restra int sy stem may
no tbea bletoprov ide thei ntended le velo f
pr otection.
#Therefore, alw aysu seLATC HorL ATCH -
type (ISOFIX)tof astenac hild seat
equippedw ithani ntegrated restra int
sy stem.
#Fo rv ehicles equipped wit hthe optional
re ar seat-belt air bags ("beltbag"), only
use aMercedes-Ben zappr oved boos ter
seat wit hintegrated backrest.
#Ne veru se an air bag equipped seat belt
to fast enafront or rear-facin gchild
seat or anon-appr ovedboos ters eat.
#Please contact an au thorized Mercedes-
Benz Center fori nformation on
app rove dc hild restra int sy stems.
Fa stening and adju sting thes eat belts
Ifth es eat belt is pulled quickl yors harply,the
seat belt retractor lo cks. The seat belt stra pc an‐
no tbep ulled out an yfurther.
36
Occupant saf ety

RAlwayss towa nd secur eobject scorrectl y.
Objects in thev ehicle interior ma ypreve nt an air
ba gf romf unctioning cor rectly .Eachv ehicle
occupant mus talway sm akes ureoft hefollow‐
ing:
RTher eareno people, animals or objects
between thev ehicle occupants and an air
bag.
RTher eareno objectsb etwe en thes eat, door
and door pillar (B-pillar).
RTher eareno har dobjects, e.g. coat hangers,
hanging on theg rabh andles or coat hooks.
RTher eareno accessor yparts, suc hascup
holders, attached tothev ehicle within the
deployment area of an air bag, e.g. on doors,
side windo wsor side trim.
RTher eareno heavy ,sharp-edged or fragile
object sinthe poc kets of your clo thing. Store
suc hobject sinas uitable place.
Reduce dair bag pr otection
&
WARNING Risk of injury from modifica‐
tions tothea irbag co ver
If yo um odify an airbag co verora ffix objects
suc hass tickers to it,thea irbag can no lon‐
ge rfunction cor rectl y.
#Ne verm odify an airbag co vera nd do
no ta ffix objectstoi t.
The installation location of an air bag is identi‐
fi ed bytheA IRB AG symbol (→pag e38).
&
WARNING Risk of injury or deathdueto
th eu se of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt thed eployment of air bags integrated
int ot he seats.
Consequentl y,thea ir bags cann otprotect
ve hicle occupants as they ared esigned to
do. In addition, operation of thea utomatic
front passenger air bag shutof fmaybe
re stricted.
#Yo us hould only use seat co vers that
ha ve been appr oved fort he cor respond‐
ing seats byMercedes-Benz.
&
WARNING Risk of injury duetomalfunc‐
tions of thes ensor sinthe door paneling
Sensor stocontrol thea irbags ar elocated in
th ed oors. Modification sorworkn otper‐
fo rm ed cor rectl ytot he door sordoor panel‐
ing, as well as damaged doors, can lead to
th ef unction of thes ensor sbeing impaired.
The airbags might therefor enotfunction
proper lyan ym ore.
Consequent ly,t he airbags canno tprotect
ve hicle occupants as they ared esigned to
do.
#Ne verm odify thed oor sorp arts of the
doors.
#Alw aysh ave workon thed oor sord oor
paneling car ried out at aqualified spe‐
cialis tworks hop.
40
Occupant saf ety

&WARNING Risk of injury duetodeplo yed
airbag
Ad eplo yeda irbag no longer has aprotective
function and cann otprotect as intended in
th ee vent of an accident.
#Ha ve thev ehicle towe dtoaq ualified
specialis tworks hop in order tohave the
deplo yeda irbag replaced.
Ha ve deplo yeda ir bags replaced immediately.
St atus of thef ront passenger airbag
Fu nction of thef ront passenger front air bag
shuto ff
The automatic front passenger front air bag
shutof fisabletodetect whe ther thef ront
passenger seat is occupied byap erson or a
ch ild restra int sy stem. The front passenger air
bag is enabled or deactivated accordingly. When ins
talling achild restra int sy stem tothe
front passenger seat, alw aysm akes ureoft he
fo llowing:
REnsur ethat thec hild restra int sy stem is posi‐
tioned cor rectl y(→pag e46).
RAlw ayso bser vethec hild restra int sy stem
manufacturer's ins tallation instructions.
RNe verp lace objects, e.g. cushions, under or
behind thec hild restra int sy stem.
RFu llyr etra ct thes eat cushion lengt hadjust‐
ment.
RThe entir ebase of thec hild restra int sy stem
mus talway sr estont he sitting sur face of the
front passenger seat.
RThe backres toftheforw ard-facin gchild
re stra int sy stem must, as farasp ossible, be
re sting on thes eat backres tofthe front
passenger seat.
RThe child restra int sy stem mus tnot to ucht he
ro of or be put under stra in by theh ead
re stra ints. Adjus tthe seat backres tinclina‐
tion and theh ead restra int setting accord‐
ing ly.
&
WARNING Risk of injury or deathdueto
object sbetwe en thes itting sur face and
th ec hild restra int sy stem
Objects between thes itting sur face and the
ch ild restra int sy stem could af fect thef unc‐
tion of thea utomatic front passenger airbag
shutoff.
This could result in thef ront passenger air‐
bag no tfunctioning as intended during an
accident.
#Do no tplace an yobjects between the
sitting sur face and thec hild restra int
sy stem.
#The entir ebase of thec hild restra int
sy stem mus talway sr estont he sitting
sur face of thef ront passenger seat.
#The backres toftheforw ard-facin gchild
re stra int sy stem mus tlie as flat as pos‐
sible agains tthe backres tofthe front
passenger seat.
#Alw aysc ompl ywitht he child restra int
sy stem manufacturer's ins tallation
instructions.
Occupant saf ety 41