snow chains MERCEDES-BENZ E-Class WAGON 2012 W212 Owner's Manual

Break-in period .............................. 144
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 171
Drinking and driving .......................170
Driving abroad ............................... 114
Driving on flooded roads ................173
Driving on wet roads ......................173
Exhaust check ............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 173
Icy road surfaces ........................... 175
Limited braking efficiency on
salted roads ................................... 171
Pedals ............................................ 170
Snow chains .......................... 174, 349
Symmetrical low beam ..................114
Wet road surface ........................... 171
DVD audio (on-board computer) ...... 222
DVD-Video (on-board computer) ...... 222
E
EASY-ENTRY feature Activating/deactivating .................229
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 108
Function/notes ............................. 108
Switching on/off ........................... 229
EASY-PACK cargo compartment
management system ........................ 284
EASY-PACK folding luggage-
compartment floor ............................ 286
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 287
EBD (electronic brake force
distribution) Display message ............................ 236
Function/notes ................................ 69
ECO start/stop function
Deactivating/activating .................150
General information .......................148
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 83
Fuel filler flap ................................. 163
Trunk ............................................... 89
Vehicle ............................................. 83
Emergency spare wheel
Storage location ............................ 324
Stowing .......................................... 325
Emergency Tensioning Devices
Function ........................................... 56
Safety guidelines ............................. 39
Emergency unlocking
Tailgate ............................................ 89
Emissions purification
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 267
Display message ............................ 245
ECO start/stop function ................148
Emergency starting ........................342
Engine number ............................... 382
Irregular running ............................ 151
Starting problems ..........................151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO .............147
Switching off .................................. 168
Engine electronics
Problem (malfunction) ...................151
Engine oil
Adding ........................................... 310
Additives ........................................ 388
Checking the oil level ..................... 309
Checking the oil level using the
dipstick .......................................... 309
Display message ............................ 247
Filling capacity ............................... 384
Notes about oil grades ................... 387
Notes on oil level/consumption ....309
Temperature (on-board computer) . 230
Viscosity ........................................ 388Index9

Seat beltsAdjusting the driver's and front-
passenger seat belt .........................54
Adjusting the height ......................... 54
Belt force limiters ............................ 56
center rear-compartment seat .........55
Cleaning ......................................... 320
Correct usage .................................. 52
Emergency Tensioning Devices ........ 56
Fastening ......................................... 53
Important safety guidelines .............51
Releasing ......................................... 55
Safety guidelines ............................. 39
Special seat belt retractor ...............59
Switching belt adjustment on/off
(on-board computer) ......................229
Warning lamp ................................. 261
Warning lamp (function) ................... 55
Seats
Active multicontour seat ................102
Adjusting (electrically) ...................100
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint ..........100
Cleaning the cover .........................320
Correct driver's seat position ........... 98
Folding the backrest (rear
compartment) forwards/back .......280
Important safety notes ....................99
Seat heating problem ....................106
Seat ventilation problem ................106
Storing settings (memory
function) ........................................ 111
Switching seat heating on/off .......105
Switching seat ventilation on/off ..106
Sensors (cleaning instructions) ....... 317
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........313
Hiding service messages ...............313
Notes ............................................. 313
Service messages ..........................312
Service menu (on-board computer) . 226
Service products Brake fluid ..................................... 388
Capacities ...................................... 384Coolant (engine) ............................ 389
DEF special additives .....................387
Engine oil ....................................... 387
Fuel ................................................ 385
Important safety notes ..................382
Refrigerant (air-conditioning
system) .......................................... 388
Washer fluid ................................... 389
Settings
Factory (on-board computer) .........230
On-board computer .......................226
Setting the air distribution ............... 137
Setting the airflow ............................ 137
SETUP (on-board computer) ............. 230
Side impact air bag ............................. 42
Side marker lamp (display
message) ............................................ 244
Side windows Convenience closing feature ............91
Convenience opening feature ..........91
Important safety information ...........90
Opening/closing .............................. 90
Problem (malfunction) .....................92
Resetting ......................................... 92
Skibag ................................................ 277
Sliding sunroof Important safety notes ....................93
Opening/closing .............................. 94
Problem (malfunction) .....................96
Resetting ......................................... 94
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................78
Changing the programming .............77
Checking the battery .......................78
Convenience closing feature ............91
Convenience opening feature ..........91
Display message ............................ 259
Door central locking/unlocking .......74
Important safety notes ....................74
Loss ................................................. 80
Mechanical key ................................ 77
Positions (ignition lock) .................145
Problem (malfunction) .....................80
Starting the engine ........................147
Snow chains .............................. 174, 34916Index

Winter drivingImportant safety notes ..................348
Slippery road surfaces ...................175
Snow chains .......................... 174, 349
Winter operation
Radiator cover ............................... 309
Winter tires
M+S tires ............................... 174, 348
Wiper blades
Cleaning ......................................... 317
Important safety notes ..................125
Replacing (rear window) ................126
Replacing (windshield) ...................125
Wooden trim (cleaning
instructions) ...................................... 319Index21

iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
The product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
i Canada only:
This device complies with RSS-Gen of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
The product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
Driving safety systems
Driving safety systems overview
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R BAS PLUS ( Brake Assist System Plus*)
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake
Important safety notesGWARNING
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i Please note that the driving safety
systems described only work as effectively
as possible when there is adequate contact
between the tires and the road surface. Pay
particular attention to the information
regarding tires, recommended minimum
tire tread depths etc. in the "Wheels and
tires" section ( Y page 346).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
Driving safety systems63SafetyZ

ESP®
(Electronic Stability Program)
Important safety notes
i See the "Important safety notes" section
( Y page 63).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
If ESP ®
intervenes, the ÷ ESP®
warning
lamp flashes in the instrument cluster.
GWARNING
Under no circumstances should you
deactivate ESP ®
when the ÷ ESP®
warning lamp in the instrument cluster
flashes. Proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease up on the accelerator
pedal.
R adapt your speed to suit the prevailing road
and weather conditions.
Failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
! Vehicles without 4MATIC: switch the
ignition off when:
R the parking brake is being tested using a
dynamometer
R the vehicle is being towed with the front/
rear axle raised
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested on a brake dynamometer.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System)GWARNING
Observe "Important safety notes"
( Y page 63).
Traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.
Deactivating/activating ESP ®
(except
AMG vehicles)
GWARNING
ESP ®
should not be deactivated during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not deactivate ESP ®
when the emergency
or spare wheel is mounted.
ESP ®
is activated automatically when the
engine is started.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
GWARNING
Switch on ESP ®
immediately if one of the
previously stated conditions is no longer met.
66Driving safety systemsSafety

Otherwise, ESP®
cannot stabilize the vehicle
if it begins to lurch or when a wheel spins.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ ESP®
warning lamp in
the instrument cluster flashes. In such
situations, ESP ®
will not stabilize the vehicle.XTo deactivate: (Y page 224).
The å ESP®
OFF warning lamp in the
instrument cluster lights up.GWARNING
When the å ESP®
OFF warning lamp is lit,
ESP ®
is deactivated.
If the ÷ ESP®
warning lamp and the
å ESP®
OFF warning lamp remain lit,
ESP ®
is not available due to a malfunction.
When ESP ®
is deactivated or not operational,
vehicle stability in standard driving
maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP ®
.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated.
You could otherwise damage the drivetrain.
XTo activate: (Y page 224).
The å ESP®
OFF warning lamp in the
instrument cluster goes out.Deactivating/activating ESP ®
(AMG
vehicles)
Activating/deactivating SPORT handling
mode
GWARNING
The SPORT handling mode should not be
switched on during normal driving.
Switching on the SPORT handling mode will
result in the following:
R no restriction to the engine torque
R system supported traction control is
limited
The SPORT handling mode is designed for
driving on closed tracks when the vehicle's
own natural oversteer and understeer
characteristics are desired and requires a
highly skilled and experienced driver able to
handle these critical driving situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch on the SPORT handling mode.
Do not switch on the SPORT handling when a
spare wheel is mounted.
ESP ®
is activated automatically when the
engine is started.
It may be best to activate SPORT handling
mode in the following situations:
R when using snow chains
R in deep snow
R on sand or gravel
GWARNING
Switch off the SPORT handling mode and
switch on the ESP ®
immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the SPORT handling
mode will only stabilize the vehicle to a limited
extent when it is starting to skid or a wheel is
spinning.
Driving safety systems67SafetyZ

When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R the engine's torque is restricted only to a
limited degree and the drive wheels can
spin. The spinning of the wheels results in
a cutting action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you brake
firmly.
If SPORT handling mode is activated and one
or more wheels start to spin, the ÷ ESP®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.XTo activate: briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluster lights up.
The SPORT handling mode message
appears in the multifunction display.XTo deactivate: briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluster goes out.
Activating/deactivating ESP ®
GWARNING
The ESP
®
should not be switched off during
normal driving.
Disabling of the system will result in the
following:
R no restriction to engine torque
R loss of system-supported traction control
"ESP ®
OFF" is designed for driving on closed
tracks when the vehicle's natural oversteer
and understeer characteristics are desired
and requires a highly skilled and experienced
driver able to handle these critical driving
situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch off the ESP ®
.
Do not switch off the ESP ®
when a spare
wheel is mounted.
ESP ®
is activated automatically when the
engine is started.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWARNING
Switch on ESP ®
immediately if one of the
previously stated conditions is no longer met.
Otherwise, ESP ®
cannot stabilize the vehicle
if it begins to lurch or when a wheel spins.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R PRE-SAFE ®
is no longer available, nor is it
activated if you brake firmly and ESP ®
intervenes.
R PRE-SAFE ®
Brake is no longer available,
nor is it activated if you brake firmly and
ESP ®
intervenes.
R ESP ®
still provides support when you brake
firmly.
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ ESP®
warning lamp in
68Driving safety systemsSafety

workshop, e.g. at an authorized Mercedes-
Benz Center.
i Vehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the
Onboard Diagnosis System may otherwise
provide inaccurate values. Some of these
values are required by law and must
therefore always be accurate.
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the i snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWARNING
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced immediately.
They are no longer suitable for use in winter.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have mounted the winter tires:
XCheck the tire pressures ( Y page 353).XRestart the tire pressure monitor
( Y page 355).GWARNING
If you use your spare wheel when M+S tires
are mounted on the other wheels, be aware
that the difference in tire characteristics
impairs cornering ability and reduces driving
stability. Adapt your driving style accordingly.
Have the spare wheel replaced by a normal
wheel with an M+S tire at the nearest
Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! On vehicles with AIRMATIC, you must
drive at raised vehicle level if snow chains
have been mounted. The vehicle may
otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on
roads completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
174Driving tipsDriving and parking

chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels: if you wish
to mount snow chains on steel wheels,
make sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 66) when pulling away with
snow chains mounted. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 174).
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select shift range
1 , 2 or 3 in good time. By doing so, you will
make use of the braking effect of the engine,
which relieves the load on the brake system
and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
set any road speed above 20 mph
(30 km/h).
GWARNING
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
R The use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
R Deactivate the cruise control when driving
in fog.
The "Resume" function should only be
operated if the driver is fully aware of the
previously set speed and wishes to resume
this particular preset speed.
Driving systems175Driving and parkingZ

XDepress the accelerator pedal fully.
The engine speed increases to
approximately 4000 rpm.
The multifunction display shows the RACE
START Release brake to start
message.
i If you do not release the brake pedal
within seven seconds, RACE START is
canceled. The multifunction display shows
the RACE START canceled message.
XTake your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum
acceleration.
The multifunction display shows the RACE
START active message.
RACE START is deactivated when a speed of
approximately 30 mph (Canada: 50 km/h) is
reached. Drive program S+ is activated.
SPORT handling mode remains activated.
RACE START is deactivated immediately if
you release the accelerator pedal during
RACE START or if any of the activation
conditions are no longer fulfilled. The
multifunction display shows the RACE START
not possible See Operator's Manual
message.
i If RACE START is used repeatedly within
a short period of time, it is only available
again after the vehicle has been driven a
certain distance.
AIRMATIC
Vehicle level
Important safety notes
Your vehicle regulates its height
automatically. All-round self-leveling ensures
the best possible suspension and constant
ground clearance, even with a laden vehicle.
When you drive fast, the vehicle is lowered
automatically to improve driving safety and to
reduce fuel consumption.
The following vehicle levels are possible:
R normal
R raised: the vehicle is raised by about 0.80 in
(20 mm) when compared with the normal
level
R lowered: the vehicle is lowered by about
0.40 in (10 mm) when compared with the
normal level
The "Normal" and "Raised" vehicle levels can
be set manually.
The "Lowered” vehicle level is set
automatically:
R at speeds above 70 mph (113 km/h)
R if you have selected "Sports tuning"
( Y page 190)
Setting the vehicle level
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces.
Your selection remains stored even if you
remove the SmartKey from the ignition lock.GWARNING
To help avoid personal injury, keep hands and
feet away from wheel housing area, and stay
away from under the vehicle when lowering
the vehicle chassis.
Setting raised level
XStart the engine.Driving systems189Driving and parkingZ