reset MERCEDES-BENZ E-Class WAGON 2013 W212 User Guide

X
Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop.
NECK-PRO luxury head restraints NECK-PRO luxury head restraints
X
Remove resetting tool : from the vehicle
document wallet.
X Slide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.
X Pull out resetting tool :.
X Firmly press the NECK-PRO luxury head
restraint cushion back = until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool : back into the vehicle
document wallet.
i If you have difficulty resetting the NECK-
PRO

luxury head restraints, have this work
carried out at a qualified specialist
workshop. PRE-SAFE
®
system G
WARNING
The PRE-SAFE ®

system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions. G
WARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make

sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R if BAS intervenes, e.g. in emergency
braking situations
R if, on vehicles with DISTRONIC PLUS, BAS
PLUS intervenes powerfully
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat is adjusted if it is
in an unfavorable position.54
Occupant safety
Safety

The use of seat belts and infant and child
restraint systems is required by law in:
R
all 50 states
R U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
i See "Children in the vehicle"
(Y page 60) for further information on
infants
and children traveling in the vehicle
as well as on child restraint systems.
Correct use of the seat belts G
WARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly.

Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag and ETDs) and side
(side impact air bags, window curtain air
bags, and ETDs) impacts which exceed
preset deployment thresholds and in
certain rollovers (window curtain air bags
and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder. In a frontal crash, your body would move
too far forward. That would increase the
chance

of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.56
Occupant safety
Safety

panorama roof with power tilt/sliding
panel are fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the & button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing:
release the & button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
X
Touch recessed sensor surface : on the
door
handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed
sensor surface :.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Touch recessed sensor surface : on the
door
handle again until the roller sunblinds
of the panorama roof with power tilt/
sliding panel close. X
To interrupt convenience closing:
release

recessed sensor surface : on the
door handle. Resetting the side windows
If
a side window can no longer be closed fully,
you must reset it.
X Close all the doors.
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed

(Y page 93).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed

(Y page 93).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Side windows
95
Opening/closing Z

G
WARNING
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening
also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In this section, the term "sliding
sunroof" refers to both types of sliding
sunroof. Operating the sliding sunroof
Opening and closing Overhead control panel
:
To raise
; To open
= To close/lower
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Press or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point

of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
The automatic opening and raising feature
is available only when the sliding sunroof is
closed.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function remains active for five
minutes or until you open a front door.
Resetting !
If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop. Sliding sunroof
97
Opening/closing Z

Reset the sliding sunroof if it does not move
smoothly.
X
Turn the SmartKey to position 2 in the
ignition lock.
X Raise the sliding sunroof fully at the rear
(Y page 97).
X Keep the 3 switch pressed for another
second.
X Make sure that the sliding sunroof can be
fully
opened and closed again (Y page 97).
X If this is not the case, repeat the steps
above again. Operating the panorama roof with
power tilt/sliding panel
Overhead control panel
:
To raise
; To open
= To close/lower
The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open.
X To open and close: turn the SmartKey to
position 1 or 2 in the ignition lock.
X Press or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point

of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again. Operating the roller sunblinds for the
panorama

roof with power tilt/sliding
panel
Important safety notes G
WARNING
When opening or closing the roller sunblinds,
make sure that no one can be injured.
The

roller sunblinds have automatic operation
and an anti-entrapment feature. If the roller
sunblinds are blocked during the closing
procedure, the anti-entrapment feature stops
the roller sunblinds and they open again
slightly.
The opening and closing of the roller
sunblinds can be terminated immediately by
releasing the button. In automatic operation,
press the button briefly in any direction to
stop the roller sunblinds.
The roller sunblinds shield the vehicle interior
from sunlight. The two roller sunblinds can
only be opened and closed together when the
panorama roof with power tilt/sliding panel
is closed.
Opening and closing Overhead control panel
:
To open
; To open
= To close98
Sliding sunroof
Opening/closing

X
Turn the SmartKey to position 1 or 2 in the
ignition lock.
X Press or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point

of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again. Resetting the panorama roof with
power

tilt/sliding panel and the roller
sunblinds
! If the panorama roof with power tilt/
sliding panel and the roller sunblinds
cannot be fully opened or closed after
resetting, contact a qualified specialist
workshop.
Reset the panorama roof with power tilt/
sliding panel and the roller sunblinds if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not move smoothly.
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Pull the 3
switch repeatedly to the point
of resistance in the direction of arrow =
until the panorama roof with power tilt/
sliding panel is fully closed ( Y page 98).
X Keep the 3 switch pulled for an
additional second.
X Pull the 3
switch repeatedly to the point
of resistance in the direction of arrow =
until the roller sunblinds are fully closed.
X Keep the 3 switch pulled for an
additional second.
X Make sure that the panorama roof with
power

tilt/sliding panel (Y page 98) and the
roller sunblinds ( Y page 98) can be fully
opened again.
X If this is not the case, repeat the steps
above again. Sliding sunroof
99
Opening/closing Z

heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats.
Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
i The head restraints in the front seats are
installed with the NECK-PRO system
(Y page 53). For this reason, it is not
possible to remove the head restraints
from the front seats. Vehicles without the through-loading
feature: the head restraints cannot be
removed
from the rear compartment seats.
For more information, contact a qualified
specialist workshop.
i Further related subjects:
R Through-loading feature in the rear
bench seat (Sedan) ( Y page 293)
R EASY-PACK through-loading feature in
the rear bench seat (Wagon)
(Y page 294) Adjusting the seats
:
Head restraint height
; Seat cushion angle
= Seat height
? Seat fore-and-aft adjustment
A Backrest angle
i If PRE-SAFE ®
is triggered, the front-
passenger seat will be moved to a better
position if it was previously in an
unfavourable position.
i You can store the seat settings using the
memory function ( Y page 116).
i Vehicles with the through-loading
feature: if you fold down a rear seat
backrest, the respective front seat is
moved forwards slightly in order to avoid
contact. 104
Seats
Seats, steering wheel and mirrors

Exterior mirrors
Adjusting the exterior mirrors G
WARNING
The exterior mirrors reduce the size of the
image. Objects are actually closer than they
appear.
You could misjudge the distance from
vehicles driving behind and cause an
accident, e.g. when changing lane. For this
reason, make sure of the actual distance from
the vehicle driving behind by glancing over
your shoulder. X
Make sure that the SmartKey is in position
1 or 2 in the ignition lock.
X Press button : for the left-hand exterior
mirror or button ; for the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button = as long
as the indicator lamp is lit.
X Press adjustment button = up, down, or
to the left or right until you have adjusted
the exterior mirror to the correct position.
You should have a good overview of traffic
conditions.
The convex exterior mirrors provide a larger
field of vision.
The

exterior mirrors are heated automatically
if the rear window defroster is switched on
and the outside temperature is low. Folding the exterior mirrors in or out
electrically This function is only available in vehicles for
Canada.
X
Make sure that the SmartKey is in position
1 or 2 in the ignition lock.
X Briefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 9 mph
(15 km/h

) you can no longer fold in the
exterior mirrors.
Setting the exterior mirrors This function is only available in vehicles for
Canada.
If the battery has been disconnected or
completely discharged, the exterior mirrors
must be reset. The exterior mirrors will
otherwise

not fold in when you select the Fold
in mirrors when locking function in the on-
board computer ( Y page 241).
X Make sure that the SmartKey is in
position 1 in the ignition lock.
X Briefly press button :.
Folding the exterior mirrors in or out
automatically This function is only available in vehicles for
Canada.114
Mirrors
Seats, steering wheel and mirrors

If the "Fold in mirrors when locking" function
is activated in the on-board computer
(Y page 241):
R
the
exterior mirrors fold in automatically as
soon as you lock the vehicle from the
outside.
R the exterior mirrors fold out again
automatically as soon as you unlock the
vehicle and then open the driver's or front-
passenger door.
i If the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror out of position If an exterior mirror has been pushed out of
position, proceed as follows:
X
Vehicles without electrically folding
exterior

mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding
exterior

mirrors (only for Canada): press
and hold mirror-folding button : until you
hear a click and then the mirrors engage in
position (Y page 114).
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 114). Automatic anti-glare mirrors
G
WARNING
If incident light from headlamps is prevented
from striking the sensor in the rear-view
mirror,

for instance, by luggage piled too high
in the vehicle, the mirror's automatic anti-
glare function will not operate.
Incident light could then blind you. This may
distract you from the traffic conditions and,
as a result, you may cause an accident. The rear-view mirror and the exterior mirror
on

the driver's side automatically go into anti-
glare mode if the following conditions are met
simultaneously:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror.
The mirrors do not go into anti-glare mode if
reverse gear is engaged or if the interior
lighting is switched on. Parking position for the exterior
mirror on the front-passenger side
Setting

and storing the parking position Using reverse gear
You can position the front-passenger side
exterior

mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. You can store this
position.
X Make sure that the vehicle is stationary and
that the SmartKey is in position 2 in the
ignition lock.
X Press button ; for the exterior mirror on
the front-passenger side.
X Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.
X Use adjustment button = to adjust the
exterior
mirror to a position that allows you
to see the rear wheel and the curb.
The parking position is stored. Mirrors
115
Seats, steering wheel and mirrors Z

i
If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
Using the memory button
You can position the front-passenger side
exterior
mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. This setting can be
stored using memory button M ?.
X Make sure that the SmartKey is in
position 2 in the ignition lock.
X With the exterior mirror on the front-
passenger side activated, use adjustment
button = to adjust the exterior mirror. In
the exterior mirror, the rear wheel and the
curb should be visible.
X Press memory button M ?
and one of the
arrows on adjustment button = within
three seconds.
The parking position is stored if the exterior
mirror does not move.
X If the mirror moves out of position, repeat
the steps.
Calling up a stored parking position
setting X
Turn the SmartKey to position 2 in the
ignition lock.
X Adjust the exterior mirror on the front-
passenger side using button ;.
X Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
R as soon as you exceed a speed of

9 mph
(15 km/h)
R if you press button : for the exterior
mirror on the driver's side Memory function
Storing settings
G
WARNING
Only use the memory function on the driver's
side
when the vehicle is stationary. You could
otherwise be distracted from the traffic
conditions by the seat moving of its own
accord, and as a result cause an accident.
With the memory function, you can store up
to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
R position of the seat, backrest and head
restraint
R active multicontour seat: dynamic function
level
R driver's side: steering wheel position
R driver's side: position of the exterior
mirrors on the driver's and front-passenger
sides X
Adjust the seat ( Y page 104).
X On the driver's side, adjust the steering
wheel (Y

page 112) and the exterior mirrors
(Y page 114).
X Press memory button M and one of the
storage position buttons 1, 2 or 3 within
three seconds.
The settings are stored in the selected
preset position. A tone sounds when the
settings have been completed.116
Memory function
Seats, steering wheel and mirrors