steering MERCEDES-BENZ E-Class WAGON 2013 W212 User Guide

Air bags
Important safety notes G
WARNING
Air bags are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags and driver's knee
bag)
R side
impacts (side impact air bags, window
curtain air bags and pelvis air bags)
R rollover (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the air bag inflates,
then get fresh air by opening a window or
door. G
WARNING
In order to reduce the potential danger of
injuries caused during the deployment of the
front air bags, the driver and front passenger
must always be correctly seated and wear
their seat belts.
For maximum protection in the event of a
collision, you must always be in the normal
seat position with your back against the
backrest.

Fasten your seat belt and make sure
that it is correctly positioned on your body. As the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering

wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag, as it
inflates with great force instantaneously:
R sit with the seat belt fastened correctly and
in a position that is as upright as possible
with your back against the backrest.
R move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm). You
should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R do not lean your head or chest close to the
steering wheel or dashboard.
R only hold the steering wheel on the outside.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury if the driver front air bag
inflates.
R adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious or fatal injuries should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt
properly and use an appropriately sized
infant restraint, toddler restraint or booster
seat recommended for the size and weight
of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants. Occupant safety
43
Safety
Z

If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.
G
WARNING
Accident research shows that the safest place
for children in an automobile is in a rear seat.
A side impact air bag related injury may occur
if occupants, especially children, are not
properly seated or restrained when next to a
side impact air bag which needs to deploy
rapidly in a side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Always sit as upright as possible and use the seat belts properly.
Make sure that children 12 years
old

and under use an appropriately
sized child restraint, infant
restraint, or booster seat
recommended for the size and
weight of the child.
(2) Always wear seat belts properly.
If the air bags are deployed, you will hear a
bang,
and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up.
The air bags are deployed if the air bag control
unit detects the need for deployment. Only in
the event of such a situation will the air bags
provide their supplemental protection.
If the driver and front passenger do not wear
their seat belts, it is not possible for the air
bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, the air bags will not deploy. The
driver and passengers will then be protected
to the extent possible by a properly fastened
seat belt. A properly fastened seat belt is also needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
belts regardless of whether your vehicle is
equipped with air bags or not.
It

is important for your safety and that of your
passengers to have deployed air bags
replaced and to have any malfunctioning air
bags repaired. This will help to make sure the
air bags continue to perform their protective
function for the vehicle occupants in the
event of a crash.
Front air bags Driver's air bag
: deploys in front of the
steering wheel; front-passenger front air
bag ;

deploys in front of and above the glove
box.
The front air bags increase protection for the
driver's and front-passenger's head and
chest.
They are deployed:
R in the event of certain frontal impacts
R if the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
R depending on whether the seat belt is being
used
R independently of other air bags in the
vehicle
If the vehicle overturns, the front air bags are
generally not deployed. If the system detects 44
Occupant safety
Safety

high vehicle deceleration in a longitudinal
direction, the front air bags are deployed.
If a child restraint system is installed to the
front-passenger seat and the
4
PASSENGER AIRBAG OFF indicator lamp
does not light up on the center console:
R a child restraint system without
transponders for air bag deactivation
system is installed or
R a child restraint system with transponders
is not properly installed.
Your
vehicle has adaptive, two-stage front air
bags. In the event of a collision, the air bag
control unit evaluates the vehicle
deceleration. In the first deployment stage,
the front air bag is filled with enough
propellant gas to reduce the risk of injuries.
The front air bag is fully deployed if a second
deployment threshold is exceeded within a
few milliseconds.
The deployment of the front-passenger front
air bag is also influenced by the weight
category of the front passenger, which is
determined by the Occupant Classification
System (OCS) ( Y page 48).
The lighter the passenger side occupant, the
higher the vehicle deceleration rate required
(predicted at the start of the impact) for
second-stage inflation of the front-passenger
front air bag. In the second stage, the front
air bags are inflated with the maximum
amount of propellant gas available.
The front air bags are not deployed in
situations where a low impact severity is
predicted. You will then be protected by the
fastened seat belt.
Front-passenger front air bag will only deploy
if:
R the system, based on the OCS weight
sensor readings, has detected that the
front-passenger seat is occupied.
R the 45 indicator lamp on the center
console is not lit (Y page 48).
R the air bag control unit predicts a high
impact severity. Driver's knee bag
Driver's knee bag : deploys under the
steering

column. It is deployed together with
the front air bags. The driver's knee bag is
designed to operate together with the front
air bags in frontal impacts if certain
thresholds are exceeded. The driver's knee
bag operates best in conjunction with
correctly positioned and fastened seat belts.
The driver's knee bag increases protection of
the driver against:
R knee injuries
R thigh injuries
R lower leg injuries
Side impact air bags G
WARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle

model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability. G
WARNING
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification

or addition of components to the
doors create a risk of rendering the side Occupant safety
45
Safety
Z

G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access
to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger
compartment, or trunk (sedan), or
cargo compartment (wagon) unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Further information on secure stowage of
loads can be found under "Loading
guidelines". If an infant or child is traveling in the vehicle:
R
Secure the child with a child or infant seat
restraint

system appropriate to the age and
weight of the child.
R Make sure that the infant or child is
properly secured at all times while the
vehicle is in motion.
Mercedes-Benz recommends that you always
properly secure all infants and children with
a child or infant seat restraint system for the
trip.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R U.S. territories
R the District of Columbia
R all Canadian provinces
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. The infant or child restraint system
must be properly secured in accordance with
the manufacturer's instructions.
All infant or child restraint systems must meet
the following standards:
R U.S. Federal Motor Vehicle Safety
Standards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2
An information label on the child restraint
system indicates whether it meets these
standards. This information is also provided
in the installation instructions supplied with
the child restraint system.
Always read and follow the manufacturer's
instructions when using an infant or child
restraint system or booster seat.
Observe the warning labels in the vehicle
interior or on the infant or child restraint. 62
Children in the vehicle
Safety

ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If
children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
Child-proof locks for the rear doors G
WARNING
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children

ride in the rear always secure the rear
doors with the child-proof locks. Child-proof lock for the rear door (example: Sedan)
You secure each door individually with the
child-proof locks on the rear doors. A door
secured with a child-proof lock cannot be
opened from inside the vehicle. When the
vehicle is unlocked, the door can be opened
from the outside.
X
To activate: press the child-proof lock
lever up in the direction of arrow :.
X Make sure that the child-proof locks are
working properly.
X To deactivate: press the child-proof lock
lever down in the direction of arrow ;. Override feature for the rear side
windows G
WARNING
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise, the
children could be injured, e.g. by trapping
themselves in the rear side window. X
To activate/deactivate: press
button ;.
If indicator lamp : is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp : is off,
operation is possible using the switches in
the rear compartment. Driving safety systems
Driving safety systems overview
In
this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
(Y page 67)
R BAS ( Brake Assist System) ( Y page 67)
R BAS PLUS ( Brake Assist System PLUS)
(Y page 68)
R ESP ®
(Electronic Stability Program)
(Y page 69)
R EBD ( electronic brake force distribution)
(Y page 72)
R ADAPTIVE BRAKE(Y page 72)
R PRE-SAFE ®
Brake (Y page 72) 66
Driving safety systems
Safety

Important safety notes
G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions
included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road and weather
conditions and maintain a safe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the notes on tires,
recommended minimum tire tread depths,
etc. (Y page 362).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
Important safety notes i
Observe the "Important safety notes"
section ( Y page 67). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become

inoperative. Observe the information
on the ABS warning lamp ( Y page 278) and
display messages which may be shown in the
instrument cluster (Y page 247).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about 5 mph
(8 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even if you only brake gently.
The yellow ! ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Braking X
If ABS intervenes:
continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an
indication of hazardous road conditions, and
functions as a reminder to take extra care
while driving. BAS (Brake Assist System)
i Observe the "Important safety notes"
section ( Y page 67). Driving safety systems
67
Safety Z

SPORT handling mode is designed for
driving on designated roads when the
vehicle's own oversteering and
understeering characteristics are desired.
Driving in SPORT handling mode requires
an extremely qualified and experienced
driver
who is able to cope with these critical
driving conditions.
X To deactivate: briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluster goes out.
ESP ®
is activated automatically when the
engine is started.
It may be best to activate SPORT handling
mode in the following situations:
R when using snow chains
R in deep snow
R on sand or gravel
If

SPORT handling mode is activated and one
or more wheels start to spin, the ÷ ESP ®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
R engine torque is only restricted to a limited
degree, and the drive wheels are able to
spin. The spinning wheels produce a
cutting effect for better traction.
Vehicles with ECO start/stop function: the
ECO start/stop function switches the engine
off automatically when the vehicle comes to
a stop. The engine starts automatically when
the driver wants to pull away again. ESP ®
remains in its previously selected status.
Example: if ESP ®
was deactivated before the
engine was switched off, ESP ®
remains
deactivated when the engine is switched on
again. Deactivating/activating ESP
® G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated.
You

could otherwise damage the drivetrain. X
To deactivate: press button : until the
å ESP ®
OFF warning lamp lights up in
the instrument cluster.
The ÷OFF message appears in the
multifunction display.
Deactivate ESP ®
when driving on
designated roads when the vehicle's own
oversteering and understeering
characteristics

are desired. Driving without
ESP ®
requires an extremely qualified and
experienced driver who is able to cope with
these critical driving conditions.
X To activate: briefly press button :.
The å ESP ®
OFF warning lamp in the
instrument cluster goes out. The ÷ON
message appears in the multifunction
display.
ESP ®
is activated automatically when the
engine is started.
If

ESP ®
is deactivated and one or more wheels
start to spin, the ÷ ESP®
warning lamp in Driving safety systems
71
Safety Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 25).SmartKey
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint

system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very hot, and a child could be burned on these
parts.
G
WARNUNG
If a key ring is too heavy or too large, the
weight
acting on the SmartKey could cause it
to turn in the ignition lock or catch on the
steering wheel. This could cause the engine
to be switched off suddenly. You could lose
control of the vehicle and cause an accident.
Do not attach any heavy or large key rings to
the SmartKey that is inserted in the ignition.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
The Product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment. 78
SmartKey
Opening/closing

Problem Possible causes/consequences and
M SolutionsYou have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 350).
or
X Jump-start the vehicle (Y page 352).
or
X Consult a qualified specialist workshop. Vehicles without
DIRECT SELECT lever
only:
The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started
using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock.84
SmartKey
Opening/closing

Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint
system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk/cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
You

can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 66). X
Pull door handle ;.
If
the door is locked, locking knob : pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If
all the doors are closed, the vehicle locks.
You cannot unlock the vehicle centrally from
the
inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO. Doors
85
Opening/closing Z