low oil pressure MERCEDES-BENZ E-Class WAGON 2013 W212 Owner's Manual

Problems with the transmission
Problem Possible causes/consequences and
M SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system

or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel Refueling
169
Driving and parking
Z

Display messages Possible causes/consequences and
M Solutions4
Check
Eng.Oil Level AMG vehicles: the engine oil level is too low.
X
Check the oil level when next refueling, at the latest
(Y page 330).
X If necessary, add engine oil ( Y page 330).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
www.mbusa.com (USA only). 8
Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. C There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 8
Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. 8
Ultra Low-sulfur
Diesel Fuel Only Vehicles with a diesel engine: the fuel level has fallen below the
reserve range.
X
Refuel at the nearest gas station.
X Only use commercially available vehicular ULTRA-LOW SULFUR
HIGHWAY DIESEL FUEL (ULSD,

15ppm SULFUR MAXIMUM).¸
Replace Air Filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Check Fuel Filter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop.260
Display messages
On-board computer and displays

Depending on what the customer service
representative agreed with you, the voice
connection
is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 26).
Information on roadside assistance
(Y page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.

To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system,
'Route name' has been saved to
memory card. Do you want to start
route guidance? appears on the COMAND
display. The route is saved to the SD memory
card. X
To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded
and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center

then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the

vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas Features
319
Stowage and features Z

Example: engine oil cap
X
Turn cap : counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark
on

the oil dipstick, add 1.1 US qt (1.0 liter)
of engine oil.
X Replace cap : on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil
dipstick (Y page 330).
Further information on engine oil
(Y page 410). Additional service products
Checking the coolant level G
WARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolant

leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure. R
using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot

fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. X
Park the vehicle on a level surface.
Only check the coolant level when the
vehicle

is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2 in the
ignition lock ( Y page 153).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice

(Y page 154).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡

(70 †).
X Turn the SmartKey to position
0 (Y page 153) in the ignition lock.
X Slowly turn cap : half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap :
further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar = in the filler Engine compartment
331
Maintenance and care Z

Do not switch off the tire inflation
compressor during this phase.
X Allow the tire inflation compressor to run
for five minutes. The tire should then have
attained a pressure of at least
180 kPa
(1.8 bar/26 psi).
If a tire pressure of 180 kPa
(1.8 bar/26 psi)
has been attained after five minutes:
(Y page 347).
If a tire pressure of 180 kPa (1.8 bar/26 psi)
has not been attained after five minutes:
(Y page 347).
i If tire sealant leaks out, allow it to dry. It
can then be removed like a layer of film.
If your clothes are soiled with tire sealant,
have them cleaned with perchloroethylene
at a dry cleaner as soon as possible.
Tire pressure not reached If a pressure of 180 kPa

(1.8 bar/26 psi) has
not been achieved after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Very slowly drive forwards or reverse
approximately

30 ft (10 m).
X Pump up the tire again.
After a maximum of five minutes the tire
pressure

must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire

in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop. Tire pressure reached G
WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly

and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
! Residue from the tire sealant may come
out of the filler hose after use. This could
cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If

a tire pressure of 180 kPa (1.8 bar/26 psi)
has been attained after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Pull away immediately.
The

maximum speed for a tire treated with
tire sealant is 50 mph (80 km/h). The upper
part of the TIREFIT sticker must be affixed
to the instrument cluster in the driver's
field of vision.
X Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly

damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a Flat tire
347
Breakdown assistance
Z

Always observe the instructions and safety
notes in the "Mounting a wheel" section
(Y page 385).
The wear patterns on the front and rear tires
differ,
depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the
intervals in the tire manufacturer's warranty
book in your vehicle documents. If this is not
available, the tires should then be replaced
every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if the tire wear requires
this. Do not change the direction of wheel
rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tire pressure and,
if necessary, restart the tire pressure loss
warning system or the tire pressure monitor. Direction of rotation
Tires with a specified direction of rotation
have

additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates
its correct direction of rotation. Storing wheels
Store
wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. Cleaning the wheels
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters)
can cause invisible exterior damage to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
Mounting a wheel
Preparing the vehicle X
Park the vehicle on firm, non-slippery and
level ground.
X Apply the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected

(Y page 199).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 154).
X If included in the vehicle equipment, take
the tire-change tool kit out of the vehicle.
X Secure the vehicle to prevent it from rolling
away. Changing a wheel
385
Wheels and tires Z

with premium-grade unleaded gasoline
as soon as possible.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R if
the vehicle is carrying a light load, e.g.
two passengers without luggage, do not
allow the engine to rev above 3000 rpm.
R if the vehicle is fully loaded or is being
operated in mountainous terrain, do not
depress the accelerator pedal further
than Ô of the pedal travel.
Only refuel using premium-grade unleaded
gasoline with a minimum octane rating of 91.
Reformulated Gasoline (RFG) and/or
unleaded gasoline with additives can be used.
The concentration of additives in the fuel,
however, must not exceed 10%, e.g.:
R Ethanol
R TAME
R ETBE
R IPA
R TBA
For MTBE, the concentration should not
exceed 15%.
The concentration of methanol in gasoline,
including other additives, must not exceed
3%.
Using mixtures of methanol and ethanol is not
permitted. Gasohol, a mixture of 10% ethanol
and 90% unleaded gasoline, may be used.
All of these mix fuels must fulfill the fuel
requirements, e.g.:
R knock resistance
R boiling point
R vapor pressure
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the staff for
assistance.
i For further information, consult an
authorized Mercedes-Benz Center or on
the Internet at http://www.mbusa.com
(USA only). Information on refueling (Y page 170).
Additives
!
Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Damage to or malfunctions of the fuel
system may otherwise occur.
One
of the main problems of poor fuel quality
is the forming of deposits that are created
during the gasoline combustion process.
Mercedes-Benz recommends that you use
branded fuels that have additives.
If you use fuels without these additives over
a longer period of time, carbon deposits may
build up. These deposits form at the inlet
valves and in the combustion chamber in
particular.
This could lead to engine problems, e.g.:
R longer engine warm-up phase
R uneven idle
R engine noise
R misfiring
R loss of power
Carbon deposits may form if the availability
of gasoline with relevant additives is
insufficient (in certain regions). In this case,
Mercedes-Benz recommends additives
approved for use in Mercedes-Benz vehicles;
see http://bevo.mercedes-benz.com.
For a list of approved products, consult an
authorized Mercedes-Benz Center. Comply
with the instructions for use on the product
label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
Diesel Fuel grade
G
WARNING
Do not use gasoline to refuel vehicles with a
diesel
engine. Never mix diesel with gasoline.
This causes damage to the fuel system and 408
Service products and filling capacities
Technical data