seats MERCEDES-BENZ E-Class WAGON 2013 W212 Owner's Manual

Index
....................................................... 4Introduction .........................................
22 At a glance
........................................... 29 Safety ...................................................
39 Opening/closing
................................. 77 Seats, steering wheel and mirrors ..
101 Lights and windshield wipers
..........119 Climate control
................................. 137 Driving and parking ..........................
151 On-board computer and displays
....225 Stowage and features ......................
287 Maintenance and care
......................327 Breakdown assistance
.....................341 Wheels and tires ...............................
361 Technical data ...................................
403 Contents
3

Reverse gear
Engaging (automatic
transmission) ................................. 161
Reversing lamps (display
message) ............................................ 256
Roadside Assistance (breakdown) ....23
Roller sunblind Panorama roof with power tilt/
sliding panel
..................................... 98
Rear side windows ......................... 307
Rear window .................................. 307
Roof carrier ........................................ 303
Roof lining and carpets (cleaning
guidelines) ......................................... 340
Roof load (maximum) ........................414S
Safety Children in the vehicle .....................60
Child restraint systems ....................60
Occupant Classification System
(OCS) ............................................... 48
Safety system
see Driving safety systems


Seat belts
Adjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Belt force limiters ............................ 59
center rear-compartment seat ......... 58
Cleaning ......................................... 340
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 57
Important safety guidelines .............55
Releasing ......................................... 58
Safety guidelines ............................. 42
Switching belt adjustment on/off
(on-board computer) ...................... 241
Warning lamp ................................. 276
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ...................104
Adjusting the 4-way lumbar
support .......................................... 108
Adjusting the head restraint .......... 105
Cleaning the cover ......................... 339Correct driver's seat position ........
102
Folding the backrest (rear
compartment) forwards/back .......294
Important safety notes

..................103
Overview ........................................ 103
Seat heating problem .................... 111
Seat ventilation problem ................ 111
Storing settings (memory
function) ........................................ 116
Switching seat heating on/off ....... 110
Switching seat ventilation on/off ..111
Selector lever
Cleaning ......................................... 339
Sensors (cleaning instructions) .......337
Service see ASSYST PLUS
Service menu (on-board computer) . 238
Service products Brake fluid ..................................... 412
Coolant (engine) ............................ 412
DEF special additives .....................410
Engine oil ....................................... 410
Fuel ................................................ 407
Important safety notes .................. 406
Washer fluid ................................... 413
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) ......... 242
On-board computer ....................... 238
Setting the air distribution ...............145
Setting the airflow ............................ 145
SETUP (on-board computer) ............. 243
Short journeys (diesel particle
filter) ................................................... 180
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 256
Side windows Cleaning ......................................... 336
Convenience closing feature ............ 94
Convenience opening feature .......... 94
Important safety information ........... 93
Opening/closing .............................. 93
Problem (malfunction) .....................96
Resetting ......................................... 95
Skibag ................................................ 29116
Index

Door control panel
Function Page
:
r45=
Stores
settings for the seat,
exterior mirrors and
steering wheel 116
;
Adjusts the seats
electrically
104
=
%& Unlocks/locks
the vehicle
85
?
Opens the door 85
A
7Zö\
Adjusts and folds the
exterior mirrors in/out
electrically
114 Function Page
B
W Opens/closes the
side windows
93
C
n Activates/
deactivates the override
feature for the side
windows in the rear
compartment
66
D
p Opens/closes the
trunk lid/tailgate
90Door control panel
37
At a glance

Occupant Classification System
(OCS)
Method of operation G
WARNING
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighing as
much as or less than a typical 12-month-old
child in a standard child restraint or if the front
passenger seat is classified as being empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated. This indicates that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
45 indicator lamp illuminated, the
front passenger front air bag is deactivated. With the 45 indicator lamp out, the
front passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the
45 indicator lamp will
illuminate for approximately six seconds
when the engine is started and then go out.
This indicates that the front passenger front
air bag is activated.
If

the 45 indicator lamp is illuminated,
the front passenger front air bag is
deactivated and will not be deployed.
If the 45 indicator lamp is not
illuminated, the front passenger front air bag
is activated and will be deployed
R in the event of certain frontal impacts
R if the impact exceeds a predetermined
triggering threshold
R independent of the side impact air bag or
pelvis air bag
If the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by the OCS G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats

than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors 48
Occupant safety
Safety

NECK-PRO head restraints/NECK-
PRO luxury head restraints
Important safety notes G
WARNING
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide. G
WARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head
restraints/NECK PRO luxury head restraints
are

activated or when the side impact air bags
or pelvis air bags are deployed, or they can
prevent this completely. The NECK-PRO head
restraints/NECK PRO luxury head restraints
or side impact air bags/pelvis air bags can
therefore not provide the intended protection.
Do not use any seat or head restraint covers. G
WARNING
For your protection, drive only with properly
positioned head restraints.
Adjust

the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation. G
WARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.
NECK-PRO

head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on

the driver's and front-passenger seats are
moved forwards and upwards. This provides
better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 54). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
Resetting triggered NECK-PRO head
restraints/NECK-PRO luxury head
restraints NECK-PRO head restraints
G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries. NECK-PRO head restraints (example: Sedan)
X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down

in the direction of arrow ; as far as
it will go. Occupant safety
53
Safety Z

X
Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop.
NECK-PRO luxury head restraints NECK-PRO luxury head restraints
X
Remove resetting tool : from the vehicle
document wallet.
X Slide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.
X Pull out resetting tool :.
X Firmly press the NECK-PRO luxury head
restraint cushion back = until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool : back into the vehicle
document wallet.
i If you have difficulty resetting the NECK-
PRO

luxury head restraints, have this work
carried out at a qualified specialist
workshop. PRE-SAFE
®
system G
WARNING
The PRE-SAFE ®

system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions. G
WARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make

sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R if BAS intervenes, e.g. in emergency
braking situations
R if, on vehicles with DISTRONIC PLUS, BAS
PLUS intervenes powerfully
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat is adjusted if it is
in an unfavorable position.54
Occupant safety
Safety

R
the air pressure in the side bolsters of the
seat
cushion and seat backrest of the front
active multicontour seats is increased.
R if the vehicle skids, the sliding sunroof/
panorama roof with power tilt/sliding
panel and the side windows are closed so
that only a small gap remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters of the active multicontour seat
is reduced again. All settings made by PRE-
SAFE ®
can then be reversed.
If the seat belts are not released:
X Move the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.
More information about seat belt adjustment,
a convenience function integrated into PRE-
SAFE ®
, can be found under "Seat belt
adjustment" (Y page 58). Seat belts
Important safety notes G
WARNING
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly

restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect as intended if the occupants are properly
wearing their seat belts.
G
WARNING
Never ride in a moving vehicle with the seat
backrest
in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body. G
WARNING
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use

a seat belt for more than one person at a
time. G
WARNING
Always have damaged seat belts or seat belts
that have been subjected to a load in an
accident replaced and the anchorages
checked.
Only use seat belts that have been approved
by Mercedes-Benz.
Never tamper with seat belts. This can result
in the unintended deployment of the
Emergency Tensioning Devices or the failure
to deploy when necessary.
Do not bleach or dye seat belts, as this may
severely weaken them. In the event of a
collision, they may be unable to provide
adequate protection.
Have all work carried out only by qualified
technicians. Consult a qualified specialist
workshop. Occupant safety
55
Safety Z

R
Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions. G
WARNING
Do not pass seat belts over sharp edges. They
could tear.
Do
not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts.
Fastening seat belts G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats

than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. Example: Sedan
X
Adjust the seat and move the backrest to
an almost vertical position ( Y page 102).
X Pull the seat belt smoothly through belt
sash guide :.
X Without twisting it, guide the shoulder
section of the seat belt across the middle
of

your shoulder and the lap section across
your pelvis.
X Engage belt tongue ; in buckle =.
Seat-belt adjustment: if necessary, the
driver's and front-passenger seat belts
automatically adjust to the upper body
(Y page 58).
X If necessary, adjust the seat belt to the
appropriate height

(Y page 58).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts except the driver's seat belt are
equipped
with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found
under "Special seat belt retractor"
(Y page 63).
For more information about releasing the seat
belt with release button ?, see "Releasing
seat belts" ( Y page 58). Occupant safety
57
Safety Z

Seat belt adjustment
The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants.
The belt strap is tightened slightly when:
R
you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2 in the ignition lock.
R the
SmartKey is in position 2 in the ignition
lock and you then engage the belt tongue
in the buckle.
The seat-belt adjustment will apply a
retraction force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the seat-belt
adjustment on and off in the on-board
computer (Y page 241).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
under "PRE-SAFE ®
(preventative occupant
protection)" (Y page 54).
Belt height adjustment You can adjust the seat belt height on the
front seats.
Wagon: you can also adjust the
belt

height on the outer rear seats. Adjust the
belt to a height that allows the upper part of
the seat belt to be routed across the center
of your shoulder. X
To raise:
slide the belt sash guide upwards.
The belt sash guide engages in various
positions.
X To lower: press and hold belt sash guide
release :.
X Slide the belt sash guide downwards.
X Release belt sash guide release : and
make sure that the belt sash guide has
engaged.
Using the rear center seat belt If the left-hand rear seat backrest is folded
down

and back up again, the rear center seat
belt may lock. The seat belt can then not be
pulled out.
X To release the rear center seat belt: pull
out the seat belt by the belt outlet on the
backrest approximately 1 in (25 mm) and
release it again.
The seat belt is retracted and released.
Releasing seat belts !
Make
sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Visit a qualified specialist
workshop. 58
Occupant safety
Safety

Tensioning Device could be triggered in the
event of an accident.
The front seat belts and the outer seat belts
in the rear are equipped with Emergency
Tensioning Devices and belt force limiters.
The
ETDs tighten the seat belts in an accident,
pulling them close against the body.
The ETDs do not correct incorrect seat
positions or incorrectly fastened seat belts.
The ETDs do not pull vehicle occupants back
towards the backrest.
If the seat belt is also equipped with a seat
belt force limiter and this is triggered, the
force exerted by the seat belt on the vehicle
occupant is reduced.
When triggered, seat belt force limiters help
to reduce the peak force exerted by the seat
belt on the vehicle occupant.
The belt force limiters for the front seats are
synchronized with the front air bags, which
take on a part of the deceleration force. This
results in the force exerted on the occupant
being distributed over a greater area.
The ETDs can only be activated when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" ( Y page 41).
R
R the belt tongue is engaged in the buckle on
each of the lap-shoulder belts in the front.
R the front-passenger seat is occupied and
the belt tongue is engaged in the buckle on
the front-passenger side.
The ETDs on the outside seats in the rear
compartment are triggered independently of
the lock status of the seat belts.
The ETDs are triggered depending on the type
and severity of an accident:
R if, in the event of a head-on or rear-end
collision, the vehicle decelerates or
accelerates rapidly in a longitudinal direction during the initial stages of the
impact
R if,
in the event of a side impact, on the side
opposite the impact the vehicle
decelerates or accelerates rapidly in a
lateral direction
R if, in certain situations where the vehicle
overturns, the system determines that it
can provide additional protection
If the ETDs are deployed, you will hear a bang,
and a small amount of powder may also be
released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up. Children in the vehicle
Child restraint systems
Important safety notes G
WARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children

be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child. 60
Children in the vehicle
Safety