wiper blades MERCEDES-BENZ E-Class WAGON 2013 W212 Owner's Manual

Breakdown
see Flat tire
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages


Car
see Vehicle
Care
Carpets .......................................... 340
Car wash ........................................ 334
Display ........................................... 338
Exterior lights ................................ 337
Gear or selector lever ....................339
Interior ........................................... 338
Matte finish ................................... 336
Night View Assist Plus ...................338
Notes ............................................. 333
Paint .............................................. 335
Plastic trim .................................... 339
Power washer ................................ 335
Rear view camera .......................... 338
Roof lining ...................................... 340
Seat belt ........................................ 340
Seat cover ..................................... 339
Sensors ......................................... 337
Steering wheel ............................... 339
Tail pipes ....................................... 338
Trim pieces .................................... 339
Washing by hand ........................... 335
Wheels ........................................... 336
Windows ........................................ 336
Wiper blades .................................. 337
Wooden trim .................................. 339
Cargo compartment cover ...............296
Cargo compartment enlargement ...294
Cargo compartment floor .................302
Cargo net Attaching ....................................... 298
Important safety information ......... 298
Cargo tie down rings .........................296
Car wash (care) ................................. 334CD player/CD changer (on-board
computer) ..........................................
234
Center console Lower section .................................. 35
Upper section .................................. 34
Central locking
Automatic locking (on-board
computer) ...................................... 240
Locking/unlocking (SmartKey)

........79
Changing bulbs
High-beam headlamps ...................131
Important safety notes .................. 130
Infrared lamp ................................. 132
Low-beam headlamps .................... 131
Overview of bulb types ..................130
Parking lamps ................................ 132
Standing lamps (front) ...................132
Turn signals (front) ......................... 132
Child-proof locks
Important safety notes .................... 65
Rear doors ....................................... 66
Children
In the vehicle ................................... 60
Restraint systems ............................ 60
Special seat belt retractor ............... 63
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
Top Tether ....................................... 64
Cigarette lighter ................................ 309
Cleaning Mirror turn signal ........................... 337
Climate control
Automatic climate control (3-
zone) .............................................. 141
Controlling automatically ...............143
Cooling with air dehumidification ..143
Defrosting the windows ................. 146
Defrosting the windshield .............. 145
Dual-zone automatic climate
control ........................................... 139
Important safety notes .................. 138
Indicator lamp ................................ 143
Information on using 3-zone
automatic climate control .............. 142
Maximum cooling .......................... 146
Notes on using automatic climate
control ........................................... 1406
Index

Mounting a wheel ..........................
385
Removing a wheel .......................... 388
Storing ........................................... 385
Tightening torque ........................... 389
Wheel size/tire size ....................... 389
Window curtain air bag
Operation ......................................... 47
Windows
see Side windows
Windshield
Defrosting ...................................... 145
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid .......................332
Filling capacity ............................... 413
Notes ............................................. 413
Windshield wipers
Problem (malfunction) ...................135
Rear window wiper ........................133
Replacing the wiper blades ............ 134
Switching on/off ........................... 132
Winter driving
Important safety notes .................. 364
Slippery road surfaces ................... 183
Snow chains .................................. 365
Winter operation
Radiator cover ............................... 329
Winter tires
M+S tires ....................................... 364
Wiper blades
Cleaning ......................................... 337
Important safety notes .................. 134
Replacing (rear window) ................134
Replacing (windshield) ................... 134
Wooden trim (cleaning
instructions) ...................................... 339
Workshops see Qualified specialist workshop Index
21

Parking lamps/standing lamps
(halogen headlamps)
X
Switch off the lights.
X Open the hood.
X Turn housing cover : counter-clockwise
and pull it out.
X Pull out bulb holder ;.
X Take the bulb out of bulb holder ;.
X Insert the new bulb into bulb holder ;.
X Insert bulb holder ;.
X Align housing cover : and turn it
clockwise until it engages.
Infrared light (Night View Assist Plus) X
Switch off the lights.
X Open the hood.
X Turn housing cover : counter-clockwise
and pull it out.
X Turn bulb ; counter-clockwise and pull it
out. X
Insert new bulb ; and turn it clockwise.
X Align housing cover : and turn it
clockwise until it engages.
Turn signal lamp (halogen headlamps) Due to their location, have the bulbs in the
left-hand headlamp changed at a qualified
specialist workshop
X
Switch off the lights.
X Open the hood.
X Turn bulb holder : counter-clockwise and
pull it out.
X Turn the bulb counter-clockwise, applying
slight pressure, and remove it from bulb
holder :.
X Insert the new bulb into bulb holder :
and
turn it clockwise.
X Insert bulb holder :
into the lamp and turn
it clockwise. Windshield wipers
Switching the windshield wipers on/
off
G
WARNING
The windshield will not longer be wiped
properly if the wiper blades are worn. This
could prevent you from observing the traffic
conditions, thereby causing an accident.
Replace

the wiper blades twice a year, ideally
in spring and fall. 132
Windshield wipers
Lights and windshield wipers

!
Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch
the glass if wiping takes place when
the windshield is dry.
If it is necessary to switch on the windshield
wipers in dry weather conditions, always
use washer fluid when operating the
windshield wipers.
! If the windshield wipers leave smears on
the windshield after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield
becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the
windshield.
For this reason, you should always switch
off the windshield wipers in dry weather. Combination switch
1
$ Windshield wipers off
2 Ä Intermittent wipe, low (rain sensor
set to low sensitivity)
3 Å
Intermittent wipe, high (rain sensor
set to high sensitivity)
4 ° Continuous wipe, slow 5
¯ Continuous wipe, fast
B í Single wipe/ î To wipe the
windshield using washer fluid
X Switch on the ignition.
X Turn the combination switch to the
corresponding position.
In the Ä
or Å position, the appropriate
wiping frequency is set automatically
according to the intensity of the rain. In
the Å position, the rain sensor is more
sensitive than in the Ä position, causing
the windshield wipers to wipe more
frequently. Switching the rear window wiper on/
off
Combination switch
:
è Switch
2 ô To wipe with washer fluid
3 I To switch on intermittent wiping
4 0 To switch off intermittent wiping
5 ô To wipe with washer fluid
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Turn switch : on the combination switch
to the corresponding position.
When

the rear window wiper is switched on,
the icon appears in the instrument cluster. Windshield wipers
133
Lights and windshield wipers Z

Replacing the wiper blades
Important safety notes G
WARNING
For safety reasons, switch off the windshield
wipers and remove the SmartKey from the
ignition
lock before changing the wiper blades
(vehicles with KEYLESS-GO: make sure that
the on-board electronics are in state 0).
Otherwise, the wiper motor could be switched
on suddenly and cause injury.
! Never open the hood if a windshield wiper
arm has been folded away from the
windshield.
Never fold a windshield wiper arm without
a wiper blade back onto the windshield/
rear window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield may be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified
specialist workshop.
! To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
Replacing the wiper blades Removing the wiper blades
X
Remove the SmartKey from the ignition
lock or turn it to position 0 (KEYLESS-GO).
X Fold the wiper arm away from the
windshield until it engages. X
Firmly press release knob : and pull the
wiper
blade upwards from the wiper arm in
the direction of the arrow.
Installing the wiper blades
X Position the new wiper blade in the retainer
on the wiper arm and slide it into place in
the opposite direction to the arrow.
The wiper blade audibly engages.
X Make sure that wiper blade is seated
correctly.
X Fold the wiper arm back onto the
windshield.
Replacing the rear window wiper blade Removing a wiper blade
X
Remove the SmartKey from the ignition
lock.
X Fold wiper arm : away from the rear
window until it engages.
X Position wiper blade ; at a right angle to
wiper arm :.134
Windshield wipers
Lights and windshield wipers

Problems with Night View Assist Plus
Problem Possible causes/consequences and
M SolutionsThe picture quality of
Night View Assist Plus
has deteriorated. The windshield wipers are smearing the windshield.
X
Replace the wiper blades ( Y page 134). The windshield is smeared after the vehicle has been cleaned in a
car wash.
X
Clean the windshield (Y page 336). There is windshield chip damage in the camera's field of vision.
X
Replace the windshield. The windshield is fogged up on the inside.
X
Defrost the windshield ( Y page 146). The windshield is iced up.
X
De-ice the windshield ( Y page 145). There is dirt on the inside of the windshield.
X
Clean the inside of the windshield ( Y page 336).Lane Tracking package
General notes The Lane Tracking package consists of Blind
Spot Assist
(Y page 214) and Lane Keeping
Assist (Y page 216).
Blind Spot Assist Important safety notes
G
WARNING
Blind Spot Assist is only an aid designed to
assist driving. It may fail to detect some
vehicles and is no substitute for attentive
driving.
Blind Spot Assist cannot detect road and
traffic

conditions. It may fail to detect narrow
vehicles, such as motorcycles or bicycles, or
may only detect them too late.
Monitoring may be affected by dirty sensors,
strong spray or poor visibility caused by snow, rain or mist, for example. In this case, vehicles
are detected late or not at all.
Always

pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
i USA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment. 214
Driving systems
Driving and parking

If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer. Move the power washer nozzle around
when cleaning your vehicle.
Do

not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches,

corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes- Care
335
Maintenance and care Z

Benz. This is the case approximately every
three to five months, depending on the
climate
conditions and the care product used.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing

products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish. i
The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use

only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning the vehicle parts
Cleaning the wheels !
Do
not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the windows G
WARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator

lamps in the instrument cluster have
gone out. The windshield wipers could
otherwise move and injure you.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular 336
Care
Maintenance and care

intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances
prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
X Clean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
Cleaning the wiper blades G
WARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator

lamps in the instrument cluster have
gone out. The windshield wipers could
otherwise move and injure you.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Fold the windshield wiper arms away from
the windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses. X
Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths

could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals

in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors !
If you clean the sensors with a power
washer, make sure that you keep a
distance

of at least 11.8 in (30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer. X
Clean sensors : of the driving systems
with water, car shampoo and a soft cloth. Care
337
Maintenance and care Z