steering MERCEDES-BENZ E-Class WAGON 2016 W213 Service Manual

Tires
Display messagesPossible causes/consequences andMSolutions
Check
Tires
The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
A warning tone also sounds.
GWARNING
With tire pressures which are too low, there is a risk of the fol-
lowing hazards:
Rthey may burst, especially as the load and vehicle speed
increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 151).
XCheck the tires and, if necessary, follow the instructions for a
flat tire (
Ypage 271).
XCheck the tire pressure (Ypage 294).
XIf necessary, correct the tire pressure.
Warning
Tire Malfunction
The tire pressure in one or more tires has dropped suddenly. The
wheel position is shown in the multifunction display.
GWARNING
If you drive with a flat tire, there is a risk of the following hazards:
Ra flat tire affects the ability to steer or brake the vehicle.
Ryou could lose control of the vehicle.
Rcontinued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 151).
XCheck the tires and, if necessary, follow the instructions for a
flat tire (
Ypage 271).
200Displa y messages
On-board computer and displays

Vehicle
Display messagesPossible causes/consequences andMSolutions
Risk of Rolling
Away
Vehicle Not in 'P'
The driver's door is open or not fully closed and the selector lever
is in positionR,N or D.
A warning tone also sounds.
GWARNING
The vehicle may roll away.
There is a risk of an accident.
XShift the selector lever to position P.
XSecure the vehicle against rolling away (Ypage 151).
XClose the driver's door completely.
AWagon: the tailgate is open.
GWARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
XClose the tailgate.
MThe hood is open. A warning tone also sounds.
GWARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 151).
XClose the hood.
Ð
PowerSteeringMal‐
function See Oper‐
ator's Manual
The power steering is malfunctioning.
A warning tone also sounds.
GWARNING
You will need to use more force to steer.
There is a risk of an accident.
XCheck whether you are able to apply the extra force required.
XIf you are able to steer safely:carefully drive on to a qualified
specialist workshop.
XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.
Display messages201
On-board computer and displays
Z

Tires
ProblemPossible causes/consequences andMSolutions
h
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
GWARNING
With tire pressures which are too low, there is a risk of the fol-
lowing hazards:
Rthey may burst, especially as the load and vehicle speed
increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 151).
XObserve the additional display messages in the multifunction
display.
XCheck the tires and, if necessary, follow the instructions for a
flat tire (
Ypage 271).
XCheck the tire pressure (Ypage 294).
XIf necessary, correct the tire pressure.
h
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit.The tire pressure monitor is faulty.
GWARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident.
XObserve the additional display messages in the multifunction
display.
XVisit a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster211
On-board computer and displays
Z

the confirmation on the mobile phone (see
the manufacturer's operating instructions).The mobile phone is now authorized and
connected to Audio 20/COMAND. You can
now speak using the hands-free system.
The code is different
XAudio 20/COMAND: selectNo.
The process is canceled. Repeat the pro-
cedure.
If your mobile phone does not support Secure
Simple Pairing, you can find more information
about connecting the mobile phone in the
Digital Operator's Manual.
Reconnecting automatically
Audio 20/COMAND always searches for the
last connected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the system
searches for the mobile phone that was con-
nected before that one.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XTo call up the telephone menu: press the
% button.
XTo show the menu bar: slide 6the con-
troller.
XTo select Connect Device: turn the con-
troller and press to confirm.
The device list is displayed.
XTo select the desired mobile phone: turn
and press the controller.
The selected mobile phone is searched for
and connected if it is within Bluetooth
®
range and if Bluetooth®is activated.
Only one mobile phone can be connected at
any one time. The currently connected mobile
phone is indicated by the #dot in the device
list.
iYou can only switch to another authorized
mobile phone if you are not currently mak- ing a call.
De-authorizing (disconnecting) a mobile
phone
Mercedes-Benz USA, LLC recommends De-
authorization in Audio 20/COMAND and on
the mobile phone. Subsequent authorization
may otherwise fail.
XTo call up the telephone menu: press the
% button.
XTo show the menu bar: slide 6the con-
troller.
XTo select Connect Device: turn the con-
troller and press to confirm.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Deauthorize: turn and press the
controller.
A prompt appears, asking whether you
really wish to de-authorize this device.
XTo select Yes: turn and press the controller.
The mobile phone is de-authorized.
iBefore re-authorizing the mobile phone,
you should also delete the device name MB
Bluetoothfrom your mobile phone's Blue-
tooth®list.
Using the telephone
Accepting a call
XTo select Accept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The call is accepted.
Further information on the functions you can
use during a call can be found in the Digital
Operator's Manual.
Audio 20/COMAND operating system231
Audio 20/COMAND
Z

iYou can also accept the call by voice com-
mand using the Voice Control System (see
the separate operating instructions).
iIf the phone number of the caller is trans-
ferred, it appears in the display. If the
phone number is saved in the phone book,
the contact's name is also displayed. If the phone number is not transferred,
Unknown
is shown in the display.
Rejecting a call
XTo select Reject: turn the controller and
press to confirm.
or
XPress ~on the multifunction steering
wheel.
Ending an active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The active call is ended.
Making a call
Using the telephone menu
XTo call up the telephone menu: press the
% button.
XTo select all numbers one after the other in
the telephone menu: turn and press the
controller each time.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Using call lists
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the
controller.
XTo select Call Lists: turn and press the
controller.
XTo select Calls ReceivedorCalls
Dialed: turn and press the controller.
The relevant list is displayed.
XTo select an entry and make a call: turn and
press the controller.
Using the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
The phone book is displayed with an active
character bar.
XTo select characters: turn the controller
and press to confirm.
The first contact with the selected first
character is highlighted in the phone book.
XSelect the characters of the contact you are
searching for one by one, pressing and con- firming with the controller each time.
XTo end the search: select ¬.
The contacts in the phone book are dis-
played.
XTo select a contact: turn and press the con-
troller.
If a contact contains more than one phone
number:
XTo select a telephone number: turn and
press the controller.
Further information on the phone book can be
found in the Digital Operator's Manual.
Setting up an Internet connection
Procedure and general information
USA: to use Mercedes-Benz Apps and Inter-
net access, mbrace must be activated and
operational. Furthermore, mbrace must be
activated for Mercedes-Benz Apps and Inter-
net access. No further settings are required.
Canada: in order to set up a mobile phone for
Internet access, your mobile phone must be
connected via Bluetooth
®to Audio 20/
COMAND. If you are using Internet access for
232Audio 20/COMAND operating system
Audio 20/COMAND

The EASY-PACK rear sill protector is attached
to the underside of the EASY-PACK folding
cargo compartment floor by means of mag-
nets. It is designed to prevent clothing
becoming stained and the paintwork being
scratched when loading.
XOpen the EASY-PACK folding luggage-com-
partment floor (
Ypage 249).
XUse tab;to detach EASY-PACK rear sill
protector :from the magnets and place it
over the loading sill.
XClose the EASY-PACK folding cargo com-
partment floor.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the vehi-
cle. Position the load on the roof carrier in such
a way that the vehicle will not sustain dam-
age even when it is in motion.
Ensure that when the roof carrier is instal-
led:
Ryou can raise the sliding sunroof or the
panorama roof with power tilt/sliding
panel fully (depending on the vehicle's
equipment)
Ryou can open the tailgate or trunk lid fully
Rthe roof carrier does not come into con-
tact with the antenna
!To avoid damaging or scratching the cov-
ers, do not use metallic or hard objects to
open them.
You will find information on the maximum roof
load in the "Technical data" section
(
Ypage 344).
An incorrectly secured roof carrier or roof
load may become detached from the vehicle.
You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions.
250Stowage areas
Stowage and features

Information in the Digital Operator's
Manual
Inthe Digital Operator's Manual you willfind
information on the following topics:
RVanit y mirror inthe sun visor
RGlare from the side
mbrace
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you willfind
information on the following topics:
RDownloading destinations inCOMAND
RSe arch & Send
RVehicle remote opening
RVehicle remote closing
RStolen vehicle recovery service
RVehicle remote malfunction diagnosis
RDownloading routes
RSp eed alert
RGeo fencing
RTriggering the vehicle alarm
iThe mbrace system isonly availab le inthe
USA.
General notes
The mbrace system is only availablein the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system isactivated and operational. To log in,
press the ïMBInfo call button. Ifany of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the fol lowing telephone hot-
lin es:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-M ERCedes (1-800-367-6372)
or 1-866-990-9007 Sh
ort lyafter successfully registering with the
mbrace service, a user IDand password will
be sent to you bymail. You can use th ispass-
word to log onto the mbrace area under "Own-
ers Onlin e" athttp://www.mbusa.com .
The system isavailab leif:
Rit has been activated and isoperational
Rthe corresponding mob ilephone network is
availab lefor transmitting data to the Cus-
tomer Center
Ra servic e subscr iption isavailab le
Rthe starter battery issufficiently charged
Determining the location of the vehicle on a
map isonly possible if:
RGPS reception isavailable.
Rthe vehicle posit ion canbeforwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the mul-
tifunction steering wheel.
or
XUse the COMAND/A udio 20 volume con-
trol.
The system offers various servic es, e.g.:
RAutomaticand manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of
all availab lefeatures under "Owners Online"
at http:/ /www.mbusa.com.
System self-test
After you have switched on the ignit ion, the
system carries out a self-diagnosis.
252Features
Stowage and features

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem. In
the Digital Operator's Manual, you will find
information on remote malfunction diagno-
sis.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
Features255
Stowage and features
Z

You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND/
Audio 20 to end the voice call
When a call is initiated, the audio system is
muted. The mobile phone is no longer connected to
COMAND/Audio 20.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Garage door opener
General notes
The HomeLink®garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programming a garage door opener,
park the vehicle outside the garage. Do not
run the engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free
of charge)
More information on HomeLink
®and/or
compatible products is also available online
at http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 31).
256Features
Stowage and features

wiping noises caused by residue on the wind-
shield.
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
RWashing by hand
RPower washers
RCleaning the paintwork
RMatte finish care
RCleaning the wheels
RCleaning the windows
RCleaning wiper blades
RCleaning the exterior lighting
RCleaning the mirror turn signals
RCleaning the sensors
RCleaning the rear view camera
RCleaning the 360° camera
RCleaning the exhaust pipes
Interior care
In the Digital Operator's Manual you will find
information on the following topics:
RCleaning the display
RCleaning the plastic trim
RCleaning the steering wheel and gear or
selector lever
RCleaning genuine wood and trim strips
RCleaning the seat covers
RCleaning the seat belts
RCleaning the headliner and carpets
268Care
Maintenance and care