MERCEDES-BENZ E-CLASS WAGON 2019 Owner's Manual

0007
Con firm chang eswhen exitin gth emenu.
The dateis setaut omaticall yvia GPS. Connectivity
Switc
hingtransmission oftheve hicl eposi ‐
tion on/off
Mul timedi asy stem:
0018 System 0019
ö Connec tivity 0007
Select Transm itVehicle Pos.. 0007
Activate0073 ordeacti vate 0053 thefunc tion. Blue
tooth® Inf
orma tion abou tBlu etoo th®
Bl ue tooth®
tech nol ogy isast andar dfo rshor t-
ra ng ewi reless datatransf erup toappr oximat ely
32. 8ft (10 m).
Yo ucan useBlue tooth®
to connect your mob ile
phon eto themultimedia system and usethefo l‐
lo wing functions,forex am ple:
R han ds-free system withaccess tothefo llo w‐
ing option s: -
con tacts (0013 page 313)
- calllist s(0013 page31 6)
- text mes sage s
R Interne tconnection
R listening tomusi cvia Blue tooth®
audio
(0013 page34 4)
R trans ferring busine sscar ds(vCar ds)intoth e
ve hicle
Blue tooth®
is are gis tere dtra demar kof Blue‐
to othSpecial Interes tGr oup (SIG) Inc.
0009 Interne tconn ection viaBlue tooth®
is no t
av ailable inall coun tries.
Ac tiv atin g/deac tivatin gBlue tooth®
Re quirement sfo rsw itchin gof fBlue tooth®
:
R App leCa rPlay™ isno tactiv e.
Mul timed iasystem:
0018 System 0019
ö Connec tivity 0007
Activate0073 ordeacti vate 0053 Bluetoo th®
. If
Andr oidAutoisact ive, apr om ptappear sask ‐
ing whe ther Blue tooth®
should bedeactiv ated. 0007
Select Yes.
Andr oidAutoisclos edand Bluetooth®
is
deact ivat ed. Wi
-Fi Wi
-Fico nne ctio nove rview
Yo ucan useWi-Fi toestablish acon nection with
a Wi -Fi networkand toacc ess theInt erne tor
ot her networkde vices.
The follo wing connection option sar eav ailable:
R Wi-Fi conne ction
The Wi-Fi conne ctionto aWi -Fi-ca pable
de vice ,e.g .th ecus tomer's mobilephone or
a ta ble tPC ises tablished.
R Multimedia system asaWi -Fi hotspo t
Usi ngthis func tion,a ta ble tPC ornotebook
can becon nected, forex am ple.
To establish acon nection ,yo ucan usethefo l‐
lo wing methods:
R WPS PIN Multimedia
system 269

The
conn ection toasec ureWi -Fi networkis
mad evia aPIN .
R WPS PBC
The conne ctionto asec ureWi -Fi networkis
mad eby pressing abutt on(push button).
R Secur itykey
The conn ection toasec ureWi -Fi networkis
mad evia asecu rity key.
Se tting upWi-Fi
Re quirement s:
R The device tobe con nectedsuppor tsone of
th eth re emeans ofcon nect iondescr ibed
(0013 page269).
Multimedia system:
0018 System 0019
ö Connec tivity
Ac tiv atin g/deac tivatin gWi -Fi 0007
Switc hWi-Fi on0073 oroff0053.
If Wi-Fi isdea ctivated 0053, communi cationvia
Wi -Fi toall devic es isint erru pte d.This also
means that acon nectionto theHERME S
comm unication modulecannotbe estab‐ lished.
Thenfunctionssuc has dynamic route
guidan cewithLiv eTr af fic Inf ormati onareno t
av ailable.
Connect ingthemu ltim edia system witha
de vice viaWi-Fi
Thi sfunction isavailable ifaHE RME Scom mun i‐
cat ion modul eis no tins talled.
The type ofcon nection established mustbe
select edon themultimedia system and onthe
de vice tobe con nected.
0009 The connection procedur ema ydif fer
dependin gon thede vice. Followtheins truc‐
tion sth at aresho wninthedispla y.Fu rther
inf ormation (seethemanuf acturer'soper at‐
ing instruction s). 0007
Select Internet Setting s. 0007
Select Search forWi-Fi Network s.
Using asecur itykey 0007
Select aWi -Fi networkin thelis t. 0007
Have thesecur itykeydisp laye don thede vice
to be con nected(see themanuf acturer's
oper ating instruction s). 0007
Enterth is secur itykeyon themultimedia sys‐
te m. 0007
Conf irm theent rywit h¡.
0009 Alldevic es suppor ta sec urity keyas a
mean sof conn ection .
Usin gaWPS PIN 0007
Highlig htaWi -Fi networkin thelis t. 0007
Select 0080Connec tvia WPS PINInput.
The multimedia system gener ates an eight-
di gitPIN . 0007
Enterthis PIN onthede vice tobe con nected. 0007
Conf irm theent ry.
Using abutt on
0009 This function isonl yav ailable inaWi -Fi fre‐
qu ency of2.4 GHz. 0007
Highlight aWi -Fi networkin thelis t. 0007
Select 0080Connec tvia WPS PBC. 0007
Select "Connec tvia WPS PBC" intheop tion s
on thede vice tobe con nected. 0007
Press theWPS buttonon thede vice tobe
con nected. 27
0
Multimedia system

0007
Select Continu ein themultimedia system.
De vice hasalready been connect ed: 0007
Toaut omatic allyco nne ct:high light aWi -Fi
ne tworkin thelis t. 0007
Activate0080 Connect Automatica lly0073 . 0007
Toconnect :high light aWi -Fi networkin the
lis t. 0007
Selec t0080 Connect.
The connection ises tablished again. These
func tionsar epossible whenthede vice has
alr eady been connect edtotheWi -Fi network.
Se tting upaWi -Fiho tspo t
Mul timed iasystem:
0018 System 0019
ö Connec tivity
Conf iguringthemu ltim edia system asaWi -
Fi ho tspo t
The type ofconnection established depends on
th ede vice tobe con nected. The func tion must
be suppor tedby themultimedia system and by
th ede vice tobe con nected. The type ofcon nec‐
tion established mustbe select edon themulti‐ media
system and onthede vice tobe con nec‐
te d. 0007
Select SetUpHot spot. 0007
Highlight ConnectDevic eto Vehicle Hotspot.
Gener atingaWPS PIN 0007
Select 0080Connec tvia WPS PINGenera-
tion . 0007
Enterth ePIN showninthemedia displayon
th ede vice tobe con nectedand confirm .
Connect ingusin gaWPS PIN 0007
Sele ct0080 ConnectviaWPS PINInput. 0007
Sele ctEnter WPS PIN. 0007
Enterth ePIN that issho wnontheex tern al
de vic e's displa yon themultimedia system. 0007
Select Continue.
Connecting usingabutt on
Re quiremen ts
R This function isonl yav ailable inaWi -Fi fre‐
qu ency of2.4 GHz. 0007
Select 0080Connec tvia WPS PBC. 0007
Press theWPS buttononthede vice tobe
con nectedor select Connec t. 0007
Select Continueinthemultimedia system.
Connecting usingasecur itykey 0007
Select Connect DevicetoVeh icleHotsp ot.
A secu rity keyis disp laye d. 0007
Select theve hicle from thede vice tobe con ‐
nec ted. The vehicle isdispla yedwit hth e
SSID MBHotsp otXXX XX. 0007
Enterthesecur itykeywhic his sho wninthe
media display on thede vice tobe con nected. 0007
Conf irm theent ry.
Connect ingusin gNFC 0007
Sele ctConn ection viaNFC. 0007
ActivateNFC onthemobile device (see the
manuf acturer'soper ating instructions). 0007
Bring themobile device intoth eNFC area of
th eve hicle (0013 page31 1). 0007
Select Done.
The mobi lede vice isno wconnect edtothe
multime diasystem hotspo tvia NFC. Multimedia
system 27
1

Gene
ratin gane wsecur itykey: 0007
Select Set UpHotsp ot. 0007
Select Genera teSecu rityKey.
A connecti onwillbe established withth e
ne wly crea tedsecur itykey. 0007
Tosave asec urity key:select Save.
When ane wsecur itykeyis save d, all existin g
Wi -Fi conne ctionsareth en discon nected.If
th eWi -Fi conne ctionsarebe ing re-es tab‐
lished, thene wsecur itykeymus tbe entere d. Mana
gingCOMAND Touc hde vic es Re
quirement s:
R The COMAND Touc happ isins talled onthe
ex tern al de vic e(e. g.table tor smar tphon e).
R Wi-Fi isacti vated(0013 page27 0) andth e
multime diasystem iscon figur edasaWi -Fi
ho tspo t(0013 page 271). Mul
timediasystem:
0018 System 0019
COMAND Touch
Connecting andauthor izing ane wde vice 0007
Select AuthorizeaNew Devic e. 0007
Select Connec tNew Devic e. 0007
Enterth esecur itykeyin theex tern al de vic e.
The Please start COMA NDTouc hon your
devi ceand follow theins truct ions.mes sage
appear s. 0007
Select Con tinue. 0007
Accep tth econ nect ionrequ estfr om thene w
de vice. 0007
Enterth ePIN shownontheex tern al de vic e.
The devic eis aut hor ized.
Au thorizing aconnect eddevice 0007
Sele ctAut hori zeaNew Device.
The devic es already connectedar edispla yed. 0007
Select Continue Using Connec tedDevic es.
The Please startCOMAND Touchonyour
device andfollow theinstruct ions. messag e
appear s. 0007
Select Continue. 0007
The connection requ estfr om thede vice
Acc ept. 0007
Enterth ePIN shownontheex tern al de vic e.
The devic eis aut hor ized.
De-a uthor izin gth ede vice 0007
Sele ctan aut hor ized devic efrom thelis t.
A pr om ptwill appear askingwhe ther you
wo uld liketo de-aut horize theselect ed
de vice. 0007
Select Yes.
The device isde-aut horized. Ac
tiv atin g/deac tivatin gch ild safetyloc k Multimedi
asy stem:
0018 System 0019
Parent alContr ol
Loc king anextern al de vic e 0007
Select anextern al de vic e. 0007
Select Lock.
The devic econ nectedvia theCO MAND
To uc happ isloc ked0073 orunloc ked0053. 27
2
Multimedia system

Sy
stem langu age No
teson thesy stem langu age
This function allowsyouto determ ine thelan‐
guag efo rth emenu displaysand thena vig ation
announ cements.The select edlanguag eaf fects
th ech aract ersav ailable forentr y.The navig ation
announc ementsar eno tav ailable inall lan‐
guag es.Ifalang uageis no tav ailable, thena vig a‐
tion announ cementswill beinEn glish.
Se tting thesy stem langu age
Multi media system:
0018 System 0019
Language 0007
Setth elanguag e.
0009 Ifyo uar eusin gArabic mapdata,thete xt
inf ormati oncan also be sho wninArab icon
th ena vig ation map.Todo so, select 

Im
por ting 0007
Select adat ast or ag emedium.
A pr om ptappear sask ing whe ther youre all y
wish tooverwr ite th ecur rent data.If da ta
or iginat esfrom another vehicle, this isrecog‐
nized during data readin g.
The mult imed iasystem isrestar tedonc eth e
dat ahas been impor ted.
0009 Current vehicle settin gscan beedit edafte r
th eim por t.
Expor ting
If PIN protect ion isactiv ated, your PIN isrequ es‐
te d. 0007
Enterth efo ur -di git PIN. 0007
Select adat ast or ag emedium.
The datais ex por ted. The dataex por tma y
ta ke severalmin utes. Ac
tiv atin g/deac tivatin gPI N protection Multi
media system:
0018 System 0019
PIN Protec tion
Se tting thePIN 0007
Sele ctSet PIN. 0007
Entera fo ur -di git PIN. 0007
Enterth efo ur -di git PIN again.
If bo th PINs match,PIN protect ion isactiv e.
Changing thePIN
Re quiremen ts
R Acur rent PIN mustbe set. 0007
Select Change Settings. 0007
Enterth ecur rent PIN . 0007
Select Chang ePIN . 0007
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t 0007
Select Change Setting s.
Co nfirm with thePIN. 0007
Select ProtectData Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
Re quiremen ts:
R Ther eis an Interne tcon nection .
R AMer cedes meaccount exists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e
(0013 page27 5).
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a
sing le-use passwordsent toyouvia the
Mer cedes meconn ectonline portaltorese tth e
PIN protect ion. 0007
Select Unbloc kPIN. 0007
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN.
0009 Alternat ivel y, yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. 27
4
Multimedia system

User
profile Se
tting auser profile
Multimedia system:
0018 System 0019
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. 0007
Select Display Profile Select ion afterStart . 0007
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile 0007
Select GuestProfile orindividual profile 003B.
0009 Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon.
Au tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles arealw ays
av ailable. 0007
Select Automat icSyn chron izat ion. 0007
Activate0073 ordeacti vate 0053 thefunc tion.
0009 Formor einf ormation aboutimpor ting/
ex por tinguser profiles (0013 page27 5).
Cr eatin gauser profile
Mul timedi asy stem:
0018 System 0019
g Person alization
0019 Create Profile 0007
Entera name. 0007
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Settings intheTV tune r'schann ellist
R Navig ation andtraf fic inf ormati on
The settings differ depending ontheve hicle
eq uipment.
Im por ting/e xportinguser profiles
Re quirement s:
R Ther eis an Interne tcon nection . R
AMer cedes meacco untexists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e.
Multimedia system:
0018 System 0019
g Person alization
0019 Manual Export/ Import
This function isno tav ailable inall coun tries.
On lyindi vidu alprofiles can beimpor tedor
ex por ted.
The individual profiles arealw ayscollectiv ely
im por tedor expor ted. 0007
Impor t:select Import Profiles fromServer.
The Theprofile dataimport overwrites all
existing profiledata.Doyou want tocon-
tinue? messag eappea rs. 0007
Select Yes.
Use rpr ofiles areim por ted. 0007
Expor t:select Export Profiles tothe Server.
User profiles areex por ted.
0009 Certain settings ,suc has addr essbook
ent ries orprev ious destination sfrom the
na vig ation system, areno tex por ted. Multimedia
system 27
5

Se
tting userprofile options
Multimedia system:
0018 System 0019
g Person alization 0007
Highlight apr ofile. 0007
Select 0080option s.
The follo wing option sar eav ailable:
R Renam e
R Delete
R Reset
0009 The gues tpr ofile can notbe dele tedor
re nam ed. So
ftwa reupdat e Inf
ormation onsof twareupdat es
The multimedi asy stem prov ides amess age
when anupdat eis available.
De pen dingon thesour ce,youcan perform vari‐
ous updat es: Sof
twareupd ate Sour
ceofthe
updat e Up
dat etype
Up dat esvia mobile
phone Na
vig ation map,sys‐
te m upd ates, Digit al
Oper ator's Manua l
Up dat esvia anexter‐
nal stor ag emedium,
e.g. aUSB flash drive Na
vig ation maps 0009
Updat esvia mobile phonerequ ire an act ive
Int erne tcon nection forth eve hicle. Thisis
no tav ailable inall coun tries. Forfur ther
inf ormation oncon nect ingtotheInt erne t,
see (0013 page329).
Ad vantag esofupd ating software
Thank sto thesof twareupdat e,your vehicle sta‐
tus isup-t o-dat e.
In order tocons tantly improve thequ alit yof our
ser vices youwill recei vefutur eupd ates foryo ur
mult imed iasystem, theMer cedes meconnect
ser vices andyour vehicle's communication mod‐
ule. These willconvenie ntlybe sent toyouvia th
emobile phoneconnect ioninyour vehicle
and, asan option, installed automat ically.Yo u
can moni torth est atus ofyour updat eson the
Mer cedes meportaland find informa tionab ou t
po tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e
Fu rther information aboutsoftwareupdat escan
be found athttp :/ /m e.m erced es-ben z.co m
Pe rfor min gasof twareup date
Re quirement s:
R Ther eis an Interne tcon nection
(0013 page329).
R Foraut omat icupdat es:yo ur vehicle hasa
per manent lyins talled com munic ationmod‐
ule. 27
6
Multimedia system

Multimedia
system:
0018 System 0019
Soft ware Update
Au tomatic update 0007
Swi tchAuto matic Onl ine Update on 0073.
Up dat esareper form ed.
The current status oftheupdat esisdis‐
pla yed.
Manu alupd ate 0007
Deact ivat e0053 Auto matic OnlineUpdate. 0007
Select anupdat efrom thelis tand star tth e
updat e.
Ac tiv atin gthe softwa reupdat e 0007
Restar tth esy stem.
Fu nction ofimpor tant system updates
Im por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Please installth ese updat es,orelse thesecur ity
of your mult imed iasystem cann otbe ensur ed.
0009 Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y(0013 page27 6). As
soon asan upd ateis available fordo wnloa d,
a cor responding messageappea rson themedia
displa y.
Yo uha ve thefo llo wing selectionoption s:
R Down load
The updat ewill bedownloaded inthebac k‐
gr ound.
R Det ails
Inf ormation aboutthepending system
updat eis displa yed.
R Later
The updat ecan bedownloaded manuallyata
lat er time (0013 page27 6).
If th edo wnload iscom pletedand theupdat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple.
0009 Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation .
Re quiremen tsforth eins tallation :
R The ignit ionisswitc hedon.
R The engin eis no tru nning . R
Notesand warnings have been read and
acc epted.
R The parkingbr ak eis applied.
If all requ iremen tsareme t,th eupdat ewill be
ins talled. Themultim ediasystem cann otbe
oper ated while theupdat eis being installed and
ve hicle functionsarere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automatic allyatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son thecent ercon sole displa y.Please
cons ultaqu alif ied spec ialistwo rkshop to
re solv eth epr oblem. Re
setfunction Multimedia
system:
0018 System 0019
Reset
Pe rsonal datais dele ted, forex am ple:
R Statio npr ese ts
R Con nectedmobile phones Multimedia
system 27
7

0007
Select Yes.
If PIN protect ion isactiv ated, apr om ptappear s
ask ing ifyo ualso wish torestor eth is to thefa c‐
to ry settin gsdur ing are se t. 0007
Select Yes. 0007
Enterthecur rent PIN .
The PINisrese t. or 0007
Select No.
The current PIN stay sth esame afte rre se t‐
ting.
0009 Ifyo uha ve forg ottenyo ur PIN ,an aut hor ized
Mer cedes-Ben zCen tercan deactivateth e
PIN protect ion foryo u. A
pr om ptappear sag ain asking whe ther you
re all ywish torese t. 0007
Select Yes.
The multimedia system isrese tto thefa ct or y
se ttings. Fi
t& Hea lthy ENE
RGIZIN Gcomf ort ENER
GIZIN Gcomf ortpr og ram ove rview
Pr og ram ove rview Pr
og ramF unction
Re fresh
Canmaketa rgeted chang estotheint erior climat eto refresh vehicle occupants. Coolingairflow and ioniza‐
tio npur ifytheair .The vehicle interior isillu minat edwithcool color sand theseats areve ntil ated .
Wa rmth
Canincrease thecomf ortle ve lof theoccupant s.The vehicle's panel,seatandsteer ing wheel heaterpro‐
duce acoz ywa rmth.The airis pu rified using ionizat ionand apleasant fragr ance isreleased. Thevehicle
int erior isillu minat edwithwa rm light ing. 27
8
Multimedia system