ignition MERCEDES-BENZ E-CLASS WAGON 2020 Owner's Guide

R
Near estaut hor ized Mercedes-Benz Center
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page334) .
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally.
Multimedia system:
4 Phone 5
ª Contac ts #
Call Mercedes meconnect.
The callismade.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display. Then,
youcan selectaser viceand becon‐
ne cted toaspec ialistat theMer cedes- Benz
Cus tomer Cent er.
Ar ranging aser vice appointment viaa
Mer cedes mecall
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer
Cent er.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐
media system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. #
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem entth eve hicle datais sent
and aMer cedes-Ben zCus tomer Cent er
em ployeedeals withyo ur appoin tment.The
inf ormat ionisthen sent toyour desi red
ser vice outle t. This
willcont actyouto conf irm theappoint‐
ment andifneces sarycon sult about the
de tails.
% Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear sat alat er tim e.
Givi ngconsent todata transf erdur ing a
Mer cedes mecall
Re quirement s:
R Aser vice callisact ive using themultimedia
sy stem ortheove rhead control panel .
If th ebr eakdo wnand Mercedes meconnect
Concier geser vices areno tactiv ated on
Mer cedes me,theDo you consent tothe tran s-
fer ofyour vehicle dataandthevehicle's posi-
tion tothe Mercedes- BenzCustomer Centerin
order toimprove theprocess ingofyour request?
messag eappear s. #
Select Yes.
The releva nt vehicle datais sent automati‐
call y. Multimedia
system 333

%
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e336) ormanuall y(/ page33 7). Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency call
intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin the media display:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall .
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated af
te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omatic allyinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. 336
Multimed iasystem

Opening/closing
thehood &
WARNIN GRisk ofacci dent ifth eengine
hood isunlatc hedwhile driving
An unloc kedengin ehood mayopen upwhen
th eve hicle isin mo tion andblockyo ur vie w. #
Neverunla tchth eengine hoodwhile
dr iving. #
Beforeev erytrip, ensur eth at the
engine hoodislatc hed. &
WARNIN GRisk ofacci dent andinjury
when openingand closingtheengine
hood
When opening orclosing theengine hood,it
ma ysuddenl ydr op intoth eend position .
Ther eis arisk ofinjur yfo ran yone inthe
engine hood's rang eof mo vement. #
Onlyopen orclose theengine hood
when ther ear eno per sons inthe
engine hood's rang eof mo vement. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Cer tain com pone ntsin theengine compart‐
ment maycon tinue tomo veorsuddenly
mo veagain evenaf te rth eignition hasbeen
switc hedoff,e.g. thecooler fan.
Ma kesur eof thefo llo wing beforeper form ing
ta sk sin theengine compartmen t: #
Swi tchth eignition off. #
Neverto uc hth edang erzon esur round ‐
ing movingco mp onent parts,e.g. the
ro tatio nar ea ofthefa n. #
Remo vejewe lry and watche s. #
Keep items ofclo thing and hair away
fr om moving parts. &
WARNIN GRisk ofinju ryfrom touc hin g
co mp onent partsunder voltag e
The ignit ionsystem and thefuel injec tion
sy stem workund erhigh voltag e. Ifyo uto uc h
co mp onent partswhic har eunder voltag e,
yo uco uld recei vean elec tric shoc k. #
Neverto uc hco mp onent partsof the
ignit ionsystem orthefuel injec tionsys‐
te m when theignition isswitc hedon. &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine ,th e
ra diat orand partsof theex haus tsy stem. 368
Maintenanc eand care

#
Allow theengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk ofinju ryfrom using the
winds hieldwiper swhile theengine hood
is open
When theengine hoodisopen andthewind‐
shield wipersar ese tin mo tion ,yo ucan be
tr apped bythewiper linkage. #
Alw aysswitc hof fth ewindshield wipers
and ignition beforeopening theengine
hood. #
Toopen: pullleve r1 torelease thehood. #
Push handle 1ofthehood catchupw ards
and liftth ehood byappr oximat ely15 in
(40 cm). #
Toclose: lowe rth ehood andletit fallfrom a
height ofappr oximat ely8 in (20 cm). #
Ifth ehood canstill be lifte dslightl y,open
th ehood again and close itwit halittle more
fo rc euntil iteng ages cor rectl y. Maint
enance andcare369

On-boar
dcom puter:
4 Service 5
Engine OilLevel
Yo uwill see oneof thefo llo wing mess ages on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof 30
minut es'driving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1.0land thebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil.
R Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": #
Drain offan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On: #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:sensor
fa ulty ornotins erted. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail.: #
Close thehood.
Re filling engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine, the
ra diat orand partsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. #
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. #
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. *
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es #
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. #
Donotalt er theengine oiloroil filt er in
or der toachie velong erchang eint erva ls
th an presc ribed. #
Donotuse additiv es. Maint
enanc eand care37
1

No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. &
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact wit
hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. Obser
vethefo llo wing informa tion: No
teson cleaning andcareA voiding vehicl edamag e
Wheel s/rims
Usewaterand acid-free whee lclea ners. R
Donotuse acidicwhee lclea nersto remo vebrak edus t.
This could damag ewheel boltsandbrak ecom ponen ts.
R Toavoid corrosion ofthebr ak ediscs andbrak epads, drive
th eve hicle fora fe w min utes afte rclea ning beforepar king
it. The brak ediscs andbrak epa dswarm upand dryout .
Wi ndo ws
Cleanwindowsinside andouts idewithadam pclo thand with
a cle anin gag ent recomme ndedforMer cedes-Benz. Do
notuse dryclo thsor abr asiv eor sol vent-ba sedcleani ng
ag ents tocle an theinside ofwindo ws.
Wi per blades
Foldout thewiper blades andclean them using adam pclo th.D ono tclean thewiper blades tooof ten. 38
0
Ma intena nce and care

No
teson cleaning andcareA voiding vehicl edamag e
Ext erior lighting
Cleanthelenses withawe tsp ong eand mildcle ani ng agent,
e.g .car shampoo. Onl
yuse cleaning agents orcleaning clothsth at aresuit able
fo rpla stic lens es.
AIRP ANEL
Ifth eve hicle isvery dus tyor ther ear esalt deposits inthe
AIR PANEL mechanics, theadjus tmentra ng eof theshutt ersin
th era diat orgrill ma ybe restrict ed.
R Swi tchon theignition ,and theshutt ersopen automati‐
call yaf te rapp roxima tely 12 0seconds .
R Clean thebear ingpoint sof theshutt erswit hapo we r
wa sher . When
usingapo we rwa sher ,maint ainaminimum distance of
11 .8 in(30 cm).
Se nso rs
Cleanthesensor sin thefront and rear bum perand inthe
ra diat orgrill wit hasof tclo thand carsham poo. When
usingapo we rwa sher ,maint ainaminimum distance of
11 .8 in(30 cm).
Re ar vie wcamer a
and 360°Camer a R
Open thecamer aco verwit hth emultimedia sys‐
te m( / page 221) .
R Use cleanwa terand asof tclo thtocle an thecamer alens. Do
notuse apo we rwa sher .
Ta ilpip es
Cleanwithaclean ingagent recomme ndedforMer cedes-
Benz, especiallyin thewint erand afte rwa shing theve hicle. Do
notuse acidic cleaning agents. Maint
enance andcare38
1

#
Push theplug ofhose 5intoflang e6 of
tir esealan tbo ttle 1 untilth eplug engages. #
Place tiresealant bottle 1 head down wards
int ore cess 2ofthetir einf lation compres‐
sor . #
Remo vetheva lve cap from valve 7 onthe
fa ulty tire. #
Screw filling hose 8ontova lve 7. #
Insertplug 4intoa12 Vsoc ketin your
ve hicle. #
Switc hon theignition . #
Press onand offswitc h3 onthetir einf la‐
tion compressor .
The tireinf lation compressor isswitc hedon.
The tireis inf lated. First,tir esealant ispum‐
ped intoth etir e. The pressur ema ybr ief ly
ri se toappr oximat ely500 kPa(5 bar/7 3psi).
Do notswitc hof fth etir einflat ioncom pres‐
sor during this pha se. #
Letth etir einf lation compressor runfo ra
maximu mof tenminu tes.
The tireshould then have attaine datir e
pr essur eof at leas t20 0kP a(2. 0bar/
29 psi).
If tir esealan tleak sout ,mak esur eyo ucle an the
af fect ed area asquickl yas possible .It is prefer a‐
ble touse clean water.
If yo uge ttir ese alant onyour clo thing, have it
clean edassoon aspossible withper chlor oethy‐
len e. If,
afte rte nminut es,atir epr essur eof
200 kPa(2.0 bar/29 psi)hasnotbeen
attained: #
Switc hof fth etir einf lation compressor . #
Unscr ew thefilling hose from theva lve of the
fa ulty tire.
Pleas eno te that tiresealan tma yleak outwhen
uns crew ing thefilling hose. #
Drive fo rw ards orreve rseve ry slo wlyfo r
appr oximat ely33 ft(10 m). #
Pum pup thetir eag ain.
Af tera maximu mof tenminu testh etir e
pr essur emus tbe atleas t200 kPa(2.0 bar/
29 psi). &
WARNIN GRisk ofacci dent dueto the
specif iedtirepr essur eno tbeing ach‐
ie ve d
If th especif iedtirepr essur eis no tac hie ved
af te rth especif iedtime, thetir eis toobadl y
damag ed.The tiresealant cannotrepair the
tir ein this ins tance. 38
8
Brea kdo wnassist anc e

#
Donotacti vate theHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page91 ). #
Deac tivateAc tiveBr ak eAssi st(/ pag e19 1). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R theignition isswitc hedoff.
R thebr ak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R theener gysupply ortheon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely ,bef oreto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. Lo
adi ng the vehicl efo rtr ans port #
Obser vetheno teson towing away
( / pag e39 7). #
Connec tth eto w bar totheto wing eyein
or der toload theve hicle. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. %
Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e39 4). #
Load theve hicle ontoth etra nspor ter. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels.
Ve hicl eswith ADSPL US (Adap tiveDam ping
Sy stem PLUS) &
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
The reduced damping forc es on theve hicle
being transpor tedcan cause theve hicle/
tr ailer combination tostar tto swing. 398
Breakdo wnassis tance

Blo
wn fusesmus tbe replaced withfuses ofthe
same rating ,wh ich yo ucan recogni zeby the
colo rand fusera ting .The fuse rating sand fur‐
th er information tobe obser vedcan befound in
th efuse assignmen tdiagr am.
Fu se assignment diagram: onthefuse boxin
th ecar gocom partmen t(/ page403).
* NO
TEDama geormalfunct ionscaused
by mois ture Mois
turema ycause damagetotheelectr ical
sy stem orcause itto malfu nction. #
When thefuse boxis open, makesur e
th at no mois turecan enterthefuse
bo x. #
When closing thefuse box,mak esur e
th at theseal ofthelid isposition edcor‐
re ctly onthefuse box. If
th ene wlyinser tedfuse alsoblows,ha ve the
cau setrace dand rectif ied at aqu alif ied spec ial‐
is two rkshop.
Ensur eth efo llo wing beforere placing afuse:
R The vehicle issecur edagains tro lling away. R
Allelectr icalconsu mersar esw itched off.
R The igniti onissw itched off.
The electr icalfu ses arelocat ed invarious fuse
bo xes:
R Fuse boxin theengine compartmen ton the
dr iver's side (/page40 1)
R Fuse boxon thedr iver's side ofthecoc kpit
(/ page402)
R Fuse boxin thefront passeng erfoot we ll
(/ page402)
R Fuse boxin thecar gocom partmen ton the
ri ght-h andside oftheve hicle, when viewe d
in thedir ect ion oftra vel(/ page403 ) Opening
andclosing thefus ebo xin the
engine compartmen t Re
quirement s:
R Adr yclo thand asc rewdr iver areav ailable.
Obse rveth eno teson electr icalfuses
(/ page400). Opening &
WARNIN GRisk ofinju ryfrom using the
winds hieldwiper swhile theengine hood
is open
When theengine hoodisopen andthewind‐
shield wipersar ese tin mo tion ,yo ucan be
trapped bythewiper linkage. #
Alw aysswitc hof fth ewindshield wipers
and ignition beforeopening theengine
hood. Br
eakdo wnassis tance 40
1