phone MERCEDES-BENZ E-CLASS WAGON 2020 Service Manual

%
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e336) ormanuall y(/ page33 7). Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency call
intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin the media display:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall .
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated af
te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omatic allyinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. 336
Multimed iasystem

Cr
eat ing abookm ark #
Sele ctAdd New Bookmark. #
Entera URL andaname. #
Select ¡.
Editin gaboo kmar k #
Highl ightabookmar k. #
Select p. #
Select Edit . #
EnteraUR Land aname . #
Select ¡.
De leting abo okmar k #
Highlight aboo kmar k. #
Select p. #
Select Dele te. #
Select Yes.
Cl os ingthe brow ser
Multimedia system:
4 Connec t5
z Browser #
Select åCloseBrowser . Tu
neIn radio Cal
ling up Inte rn et Radio
Re quirement s:
R The Interne tRa dio service isactiv ated.
R The datavo lume isavailable.
De pen dingon thecount ry,dat avo lume may
need tobe pur chased.
R Afast Int erne tconnection fordat atransmis‐
sion free ofinterfere nce.
The service sar ecou ntry-dependen t.
Fo rmor einf ormation, consultanauthor ized
Mer cedes-B enzCent er.
Multimedia system:
4 Radio 5
Þ Radio Source #
Select TuneIn Radio.
The Interne tRa dio displa yappear s.The last
st atio nse tst ar ts pla ying .
% The connectionqu alit ydepen dson thelocal
mobile phonerecep tion. In
te rn et Radio overview 1
Interne tRa dio prov ider
2 Selec tedcat egor y
3 Displa y(if con nectedto privat euser
accoun t)
4 Datatra nsf errate
5 Current statio nis stor ed asafa vo rite
6 Addition alinf ormation onthecur rent statio n 34
2
Multimedia system

tr
af fic condi tions.Thi scou ldalso cau seyou
to lose control of theve hicle. #
Onlyhandle adat ast or ag emedium
when theve hicle isstatio nary. Pe
rm issible file systems:
R FAT32
R exFA T
R NTFS
Pe rm issible datast or ag emedium:
R SD card
R USB stor ag ede vice
R iPod ®
/iPhone ®
R MTP devices
R Blue tooth®
audio equipme nt
% Obse rveth efo llo wing notes:
R The multimedia system suppor tsatot al
of up to50,000 files.
R Dat ast or ag emedia upto2TB aresup ‐
por ted(32‑ bitaddr essspace). Suppor
tedfo rm ats :
R MP3
R WMA
R AAC
R WAV
R FLAC
R ALAC
% Obser vethefo llo wing notes:
R Due tothelar ge variet yof available
music files rega rding encoder s,sam pling
ra tesand datara tes, pla ybac kcanno t
alw aysbe guar anteed.
R Due tothewide rang eof USB device s
av ailable onthemar ket,play bac kcann ot
be guar anteed forall USB devices.
R Cop y-pr otect edmusic files orDRM
enc rypte dfiles can notbe playedbac k.
R MP3 players mus tsupp ortMedi aTr ans ‐
fe rPr oto col (MT P). Ma
nuf actu redunder licensefrom Dolb yLabor a‐
to ries. Dolb y,Dol byAudio and thedouble-D sym‐
bol aretrademar ksofDolb yLabor ator ies. 34
4
Multimedia system

#
Todeac tivatefull -screen mod e:press the
to uc hpad.
Cha nging videosettings
Mult imed iasystem:
4 Media 5
Z Option s
5 Picture Format
The follo wing picturefo rm ats areav ailable:
R Automat ic
R 16:9
R 4:3
R Zoom #
Select apict urefo rm at.
Ad jus tingthe brightne ssmanu ally
If th eAutom aticpictur efo rm atisswit ched off,
yo ucan adjustth ebr ightn essyourself . #
Select Bright ness. #
Adjus tth ebr ightn ess. Media
search St
arting themed iasear ch
Multimedia system:
4 Media 5
ª Search
Depen dingonthecon nect edmedia sourcesand
fi les, thefo llo wing categor iesarelis ted:
R Current TrackList
R Keyword Search
R Playlists
R Artists
R Albums
R Track s
R Folders
R Music Genres
R Year
R Composers
R Videos
R Podcast s(Apple ®
de vices)
R Audiobook s(Apple ®
de vices) #
Select acat egor y. %
The categor iesareav ailable assoon asthe
ent ire media content hasbe en read inand
anal yzed . Med
iaInt erface Inf
orma tion abou tth eMed iaInt erface
Media Inte rface isauniv ersal interface forth e
connecti onofmob ile au dio equipm ent.Themul‐
time diasy stem has twoUSB ports.The USB
por tsarelocat edinthestow agecom partment
unde rth ear mr est.
Supp ortedde vic es
The Med iaInt erface allo ws youto connect the
fo llo wing datast or ag emedia:
R iPod ®
R iPhone ®
R MP3 player
R USB devices
Fo rde tails and alis tof suppor tedde vices, visit
our websit eat htt p:// www .mercedes-
benz .com/c onnect.Fo llowtheins truction sin
th e"Media Interface" secti on. Mu
ltimed iasystem 35
1

Multimedia
system:
4 Media 5
à Media Sources
5 á Bluetoot hAudio
Au thorizing ane wBlu etoo th®
audio devic e #
Select ¥. #
Select AddNew Bluetooth AudioDevice. #
Select StartSearch onSystem .
De tected audio eq uipme ntisdispl ayed inthe
de vice list. #
Select aBlue tooth®
audio devic e.
Au thor ization star ts.A cod eis displa yedon
th emultimedia system and onthemobile
phone. #
Ifth ecodes areidentic al,con firm onthe
audio equipme nt.
The audio equipme ntiscon nectedand play‐
bac kst ar ts.
Select ingprev iousl yaut hor ized Bluetooth®
audio equipment #
Select ¥. #
Select aBlue tooth®
audio devic e. Es
tablis hingaconnect ionfrom theBlu e‐
to oth®
audio equipment
The Blue tooth®
de vice name ofthemultimedia
sy stem isMB BLUE TOOTH XXXXX. #
Select Search fromDevic e. #
Startth eaut hor ization ontheaudio equip‐
ment (seemanuf acturer'soper ating instruc‐
tion s).
A code isdispla yedon themultimedia sys‐
te m and ontheaudio device. #
Conf irm on both devices ifth ecodes are
identic al.
The audio equipment iscon nect edand play‐
bac kst ar ts.
Wi th some audioeq uipment, playbac kmus tbe
initially star tedon thede vice itself sothat the
multime diasystem can playth eaudio files.
% Device -spe cificinf ormatio non aut hor izin g
and connectingBlue tooth®
-cap ablemob ile
pho nes can beobt ained athttp://
ww w.mer cedes-be nz.com/c onnectorfrom
an author ized Mercedes-B enzCent er. Ac
tiv atin gBlue tooth®
audio
Mul timedi asy stem:
4 Media 5
à Media Sources #
Select áBluetoot hAudio.
The multimedia system activ ates thecon nec‐
te dBlue tooth®
audio equipme nt.
Select ingthemed iapla yeron the Blue tooth®
audio devic e
Mul timedi asy stem:
4 Media 5
ª #
Select theBluetoot hAudio Players categor y.
If multip lemedia players arepr esen ton the
Blu etoo th®
audio equipme ntalis tappear s. #
Select amedi apla yer.
Pla ybac kst ar ts.
% The function isno tsuppo rted byeve ry
mobil ephone. Mul
timedi asy stem 355

Sear
ching fora musi ctrac kon the Blue ‐
to oth®
audio devic e
Mul timedi asy stem:
4 Media 5
à Media Sources
5 á Bluetoot hAudio #
Select ª. #
Select acat egor y.
A trac klist appear s. #
Select atrac k.
% The funct ionisonl yav ailable whenthe
mobil ephone andthemedia playersele cted
on themobile phonesuppor tth is func tion.
Switc hingBluetoo th®
audio equipment via
NFC
Re quirement s:
R Obser vetheno teson using NFC
(/ page31 9).
R The Blue tooth®
audio overview isdispla yed
( / pag e35 4). #
Lightl ypr ess theNFC area on themobile
phone (seethemanuf acturer'soper ating
ins truction s).
If th emobile phonehasalready been author‐
ized onthemultimedia system asBlue tooth®
audio equipme nt,it is no wcon nected.
If th emobile phoneisaut hor ized onthemul‐
timedia system asBlue tooth®
audio equip‐
men tfo rth efirs ttime ,it is conne cted afte r
conf irming theins truction sfo rth emobile
phone (seethemanuf acturer'soper ating
ins truction s).
Disconnec tingBluetooth®
audio equipment
Mul timedi asy stem:
4 Phone 5
á Media Sources #
Select thei symbol intheline ofthe
mobil ephone.
The disconnection ofthemobile phonetake s
place without acon firm atio npr om pt.The
mob ile pho neremains author ized inthesy s‐
te m. Ra
dio Sw
itchin gon the radio Mu
ltimed iasystem:
4 Radio #
Alternativ ely:press the002A button.
The radio displa yappear s.Yo uwill hear the
las tst atio npla yedon thelas tfr eq uency
band select ed. 356
Multimedia system

The
follo wing canbeused intheve hicle without
re strictions :
R Two-w ayradios withamaximum transmis ‐
sion output ofup to100mW
R RFtransmi tter swit htransmi tter freq uenci es
in the380 -41 0MHz freq uency bandanda
maximu mtransmi ssionoutpu tof up to2W
(tr unk edradio system/T etra )
R Mobile phones (2G/3G/4G)
Ther ear eno restrictions whenpos itioning the
ant enn aon theoutside oftheve hicle forsome
wav ebands.
This applies tothefo llo wing wavebands:
R Trunk edradio system/T etra
R 70cm freq uency band
R 2G/3G /4G Ve
hicl eiden tificati onplat e,VIN and engine
number overview
Ve hicl eiden tificati onplat e Ve
hicle identif ication plate(US Aonl y)
1 Maximum gross vehicle weight
2 Perm issible front axle load
3 Perm issible rear axle load
4 Paint code
5 VIN (vehicle identificat ion numb er) Te
ch nica lda ta 43
7

Cha
nging awheel
see Emerge ncy sparewheel
Chan ginggears ....... ................................. 166
Manually ..............................................1 66
Chang inghub caps ................................. 428
Char acterentr y
On theto uc hpad .... .............................. 274
Using thecon troller ............................. 274
Cha rging
Bat tery (vehicle) .... .......................... .... 394
Mobile phone(wireless) .................. .....1 27
USB port............... ........................... ....1 27
Cha ssis leve l(AIR BODY CONT ROL)
Se tting .................................................2 09
Chil dsaf etyloc k
Re ar door .............................................. 62
Re ar side windows <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 63
Swi tching on/of f(R ea rSea tEnt er‐
ta inm ent System )...............................2 80
Chil dseat
At tach ing (notes) ................................... 54
Basi cins tructi ons <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> .............49
Fr ont- passeng erseat (notes) ......... ........ 60 LA
TC H-type (ISOFIX )(ins talling) ...... ...... 55
No teson risk sand dang ers ............ .......5 0
Secu ring on thefront passeng erseat ....6 1
Secu ring on there ar seat .............. ........ 59
To pTe ther ....................................... .......5 7
Child ren
Av oiding dangersin theve hicle .............5 0
Basi cins tructi ons <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> ..............49
Speci alsea tbel tre tract or ........... .......... 55
Ch ock ........... ............................................ 427
St or ag elocation .............................. ....4 27
Choc k
see Choc k
Cig arette light er
Fr ont cent erconsole ........................ ....1 24
Cleani ng
see Care
Clim atecontr ol........................................ 145
Ac tivati ng/d eactiv ating ........... ............146
Ac tivati ng/d eactiv ating theA/C
func tion (cont rolpanel) .......................1 46
Ac tivati ng/d eactiv ating theA/C
func tion (multimedia system) .............. 146 Ac
tivati ng/d eactiv ating thesync hro‐
nizat ionfunc tion (cont rolpanel) .......... 147
Ac tivati ng/d eactiv ating thesync hro‐
nizat ionfunc tion (multimedia sys‐
te m) ..................................................... 148
Air dist ribution settings .......................1 47
Air -reci rculati onmod e.........................1 48
Au tomatic control..... ........................... 147
Climat est yle func tion .......................... 147
Con trol pan elfor3-zone automatic
clima tecontr ol<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> ........145
Con trol pan elfordua l-zone auto‐
matic climatecontr ol<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 145
Defr osting thewindshield .................... 145
Fil ling cap acityforPA Goil ...................4 45
Fr ont airvents <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> .............150
Glo veboxair vent <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> ........151
Inser ting/r emoving theflacon (fra‐
gr anc esy stem) .................................... 149
Ionization ............................................. 148
No te <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 145
Re ar air vents <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> ...............151
Re ar oper atingunit .............................. 145
Re frig er ant .......................................... 444
Re frig er ant filling capac ity...................4 45 51
6
Inde x

Re
mo ving condensatio nfrom the
windo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 148
Re sidua lheat ....................................... 148
Se tting rear clim atecon trol (mult i‐
medi asy stem) .....................................1 47
Se tting theair distribution ...................1 45
Se tting theair flow <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 145
Se tting theclimat est yle ......................1 47
Se tting thefragr ance system ............... 148
Se tting thete mp eratur e......................1 45
Switc hingthere ar wind owdefr oster
on/of f.................................................1 45
Ve ntil ating theve hicle (convenie nce
op eni ng) <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 81
Wi ndsh ield hea ter ...... ..........................150
Clim atest yle
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011>147
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 147
Coc kpit ............ .............................................6
Ov ervie w ......... ................................. .......6
Cof feecup symbol
see ATTENTION ASSIST
COMAND see Multimedia system COMAND
Touc h
Mana gingdevices .............................. ..280
Comb inationswi tch ...... ..........................131
Comb inedluggageco verand net
At tach ing tothere ar seat backres t...... 118
Ins talling/ remo ving .............................. 117
Com pass ...................................................3 13
Com puter
see On-boar dcom puter
Conne ctingthepa rcel ne t...................... 120
Connect ionstatus
Displ aying ...................................... ...... 339
Ov ervie w ........................................ .....3 39
Co nne ctivi ty
Switc hingtransmi ssionof theve hicle
position on/off.............................. ...... 277
Contact s...................................................3 21
Callin gup ........................................ .... 322
De letin g.......................................... .....3 23
Do wnlo ading (from mobi lephone) ......322
Im por ting .......................................... ..323
Im por ting (ove rview) ...................... .....3 22
Inf ormatio n....... ................................... 321 Maki
ngacall ....................................... 323
Na me form at .......................................3 22
Op tions ................................................ 323
St or ing ................................................ 323
Contr oller
Oper ating ............................................ 268
Con venience closing featur e....... ............. 82
Co nvenience opening................................ 81
Coolant (engine)
Chec kleve l.......................................... 372
Fil ling cap acity <0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011>..444
No tes .................................................. 443
Cooling see Climat econ trol
Cop yright s
Lic ens e.................................................. 31
Tr ademar ks<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 31
Cor nering light function .......................... 133
Cr oss Traf fic Aler t...................................2 26
Cr oss wind Ass ist
Fu nctio n/no tes ................................... 186 Inde
x51
7

Ioniz
ation
Ac tivati ng/d eactiv ating (mu ltimed ia
sy stem) ................................................ 148
iPhone ®
see Apple CarPla y®
see Mercedes- BenzLink J
Jac k
St or ag elocation ..................................4 27
Jum p-startconne ction ............................3 94
Gene ralno tes ...................................... 392 K
KEY LESS-GO
Loc king theve hicle ................................ 70
Pr oblem .................................................7 2
Un loc kin gse tting .................................. 66
Un loc kin gth eve hicle ............................7 0
Kic kdow n.................................................. 167
Using ..................... .............................. 167
Knee airbag ................................................ 40 L
Label ing(tires)
see Tire labeling
Lam p
see Interior light ing
Lam ps(Ins trum ent Displa y)
see Warning/ indic ator lam ps
Lane detection (automatic )
se eAc tiveLa ne Keeping Assist
Lane Keeping Assist
see ActiveLa ne Keeping Assist
Languag e.................................................. 281
No tes ................................................... 281
Se ttin g............................................. ....2 81
LA TC H-type (ISOFI X)child seat secur‐
ing system
In stallin g................................................ 55
Le velcontr olsystem
see AIR BO DY CONTR OL
Light switch
Ov ervie w ........................................ .....1 30 Lig
hting
see Interior lighting
see Ligh ts
Lig hts ........................................................ 130
Ad aptiveHig hbeam Assis t...................1 33
Ad jus ting theins trument lighting ......... 242
Au tomatic driving lights..... .................. 131
Comb inationswit ch<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 131
Cor nering light func tion<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 133
Haza rdwa rning light s.......................... 132
High beam............ ...............................131
High -beamflasher ................................ 131
Light switch..... .................................... 130
Lo w-beam headlam ps.........................1 30
Pa rking light s.......................................1 30
Re ar foglam p...................................... 130
Re sponsibili tyforlig hting systems ...... 130
Se tting theex terior lighting switch-
of fdela ytime ...................................... 134
Se tting thesur round lighting...............1 35
St andi nglight s.....................................1 30
Tu rn signals .......................................... 131
Limit edWa rranty
Ve hicle .................................................. 28
Limiting theopenin gang le(tailg ate) ...... 79 528
Inde x