phone MERCEDES-BENZ E-SEDAN 2014 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: E-SEDAN, Model: MERCEDES-BENZ E-SEDAN 2014Pages: 430, PDF Size: 5.8 MB
Page 243 of 430

Text field
:shows the selected menu or
submenu as well as display messages.
The following messages may appear in the
multifunction display:
Z Shift recommendation
(Ypage 172)
XjY Active Parking Assist (Y page 212)
CRUISE
CRUISE Cruise control (Y
page 189)
_ Adaptive Highbeam Assist
(Ypage 134)
¤ ECO start/stop function
(Ypage 163)
ë HOLD function (Y page 202) Menus and submenus
Menu overview
Press the =or; button on the
steering wheel to call up the menu bar and
select a menu.
Operating the on-board computer
(Y page 239).
Depending on the equipment installed in the
vehicle, you can call up the following menus:
R Trip Trip menu (Y page 241)
R Navi
Navi menu (navigation instructions)
(Y page 243)
R Audio
Audio menu (Y page 244)
R Tel
Tel menu (telephone) (Y page 245)
R DriveAssist
DriveAssist menu (assistance)
(Y page 246)
R Serv.
Serv. menu (Y page 249)
R Settings
Settings menu (settings) (Y page 249)
R AMG
AMG menu in AMG vehicles (Y page 253) Trip menu
Standard display X
Press and hold the %button on the
steering wheel until the Trip
Trip menu with
trip odometer :and odometer ;is
shown.
Trip computer "From Start" or "From
Reset" Example: trip computer "From Start"
:
Distance
; Time
= Average speed
? Average fuel consumption
X Press the =or; button on the
steering wheel to select the Trip
Trip menu.
X Press 9or: to select From Start From Start
or From Reset
From Reset .
The values in the From Start
From Startsubmenu are
calculated from the start of a journey whilst
the values in the From Reset From Resetsubmenu are
calculated from the last time the submenu
was reset (Y page 242).
The From Start From Start trip computer is
automatically reset when:
R the ignition has been switched off for more
than four hours.
R 999 hours have been exceeded.
R 9,999 miles have been exceeded. Menus and submenus
241On-board computer and displays Z
ProCarManuals.com
Page 247 of 430

Video DVD operation
Example: CD/DVD changer display
:
Current scene
X Switch on COMAND and select video DVD;
see the separate operating instructions.
X Press the =or; button on the
steering wheel to select the Audio
Audio menu.
X To select the next/previous scene:
briefly press the 9or: button.
X To select a scene from the scene list
(rapid scrolling): press and hold the
9 or: button until desired
scene :has been reached. Telephone menu
Introduction G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving.
X Switch on the mobile phone (see the
separate operating instructions).
X Switch on COMAND (see the separate
operating instructions). X
Establish a Bluetooth ®
connection to
COMAND; see the separate operating
instructions.
X Press the =or; button on the
steering wheel to select the Tel Telmenu.
You will see one of the following display
messages in the multifunction display:
R Phone READY Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service Phone No Service: there is no network
available or the mobile phone is searching
for a network.
Accepting a call Example: incoming call
X
Press the 6button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the
Tel Tel menu, a display message appears in the
multifunction display.
You can accept a call even if you are not in
the Tel Tel menu.
Rejecting or ending a call X
Press the ~button on the steering
wheel.
You can end or reject a call even if you are not
in the Tel Telmenu.
Dialing an entry from the phone book X
Press the =or; button on the
steering wheel to select the Tel
Telmenu.
X Press the 9,:ora button to
switch to the phone book. Menus and submenus
245On-board computer and displays Z
ProCarManuals.com
Page 248 of 430

X
Press the 9or: button to select the
desired name.
or
X To begin rapid scrolling: press and hold
the 9 or: button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list.
X If only one telephone number is stored
for a name: press the6ora button
to start dialing.
or
X If there is more than one number for a
particular name: press the6ora
button to display the numbers.
X Press the 9or: button to select the
number you want to dial.
X Press the 6ora button to start
dialing.
or
X To exit the telephone book: press the
~ or% button.
Redialing The on-board computer saves the last names
or numbers dialed in the redial memory.
X Press the =or; button on the
steering wheel to select the Tel
Tel menu.
X Press the 6button to switch to the
redial memory.
X Press the 9or: button to select the
desired name or number.
X Press the 6ora button to start
dialing.
or
X To exit the redial memory: press the
~ or% button. Assistance menu
Introduction In the
DriveAssist DriveAssist menu, you have the
following options:
R Displaying the assistance graphic
(Y page 246)
R Activating/deactivating
ESP ®
(Y page 247)
R Activating/deactivating PRE-SAFE ®
Brake
(Y page 247)
R Activating/deactivating ATTENTION
ASSIST (Y page 248)
R Activating/deactivating the distance
warning function (Y page 247)
R Activating/deactivating Steering Assist of
DISTRONIC PLUS (Y page 248)
R Activating/deactivating Blind Spot Assist
or Active Blind Spot Assist (Y page 248)
R Activating/deactivating Lane Keeping
Assist or Active Lane Keeping Assist
(Y page 248)
Displaying the assistance graphic X
Press =or; on the steering wheel
to select the DriveAssist DriveAssist menu.
X Press 9or: to select Assist.
Assist.
Graphic
Graphic .
X Press the abutton.
The multifunction display shows the
DISTRONIC PLUS distance display in the
assistance graphic (Y page 197).
X Press 9or: to display the
ATTENTION ASSIST assessment
(Y page 225). 246
Menus and submenusOn-board computer and displays
ProCarManuals.com
Page 285 of 430

Display messages Possible causes/consequences and
M
MSolutions M
or? The hood is open. A warning tone also sounds.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Close the hood. C At least one door is open. A warning tone also sounds.
X
Close all the doors. _
Rear Rear
Left
LeftBackrest
Backrest
not Latched
not Latched orRear
Rear
Right
Right Backrest
Backrest not
not
Latched
Latched Sedan with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or
right-hand side. A warning tone also sounds.
X
Push the backrest back until it engages. Ð
Power Steering Power Steering
Malfunction See Malfunction See
Operator's Manual Operator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid ( Ypage 340). Display
messages
283On-board computer and displays Z
ProCarManuals.com
Page 322 of 430

12 V sockets
General notes X
Turn the SmartKey to position 1in the
ignition lock (Y page 159).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the front-compartment center
console X
To open: slide cover :forwards until it
engages.
X Lift up the cover of socket ;.
X To close: briefly press cover :at the
front.
The cover moves back. Socket in the rear-compartment center
console
X
Briefly press cover ;at the top.
The cover opens.
X Lift up the cover of socket :.
Socket in the trunk/cargo
compartment Power socket in the trunk (Sedan)
Power socket in the cargo compartment (Wagon)
X
Lift up the cover of socket :.320
FeaturesStowage and features
ProCarManuals.com
Page 324 of 430

Problems with the 115 V power socket
Problem Possible causes/consequences and
M
MSolutions The warning lamp on
the 115 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 360).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X
Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115 V power socket will not supply it with power.
X
Connect a suitable electronic device. mbrace
General notes You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the ïMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent
to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. 322
FeaturesStowage and features
ProCarManuals.com
Page 326 of 430

If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
The
Call Failed
Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call
manually: press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
i If the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means. 324
FeaturesStowage and features
ProCarManuals.com
Page 327 of 430

Roadside Assistance button
X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The multifunction display shows the
Connecting Call Connecting Call message. The audio
output is muted.
If a connection can be made, the Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 329).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i
The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call
button :flashes while the connection is
being made. The multifunction display
shows the Connecting Call Connecting Call message.
The audio system is muted. Features
325Stowage and features Z
ProCarManuals.com
Page 328 of 430

If a connection can be made, the
Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R
the ~ button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No
No, the address can be saved
in the address book. 326
FeaturesStowage and features
ProCarManuals.com
Page 329 of 430

i
The destination download function is
available if the relevant mobile phone
network is available and data transfer is
possible.
i The destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the
current route section.
Search & Send General notes
i
To use "Search & Send", your vehicle
must be equipped with mbrace and a
navigation system. Additionally, an mbrace
service subscription must be completed.
"Search & Send" is a destination entry
service. A destination address which is found
on Google Maps ®
can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X Go to the website http://
www.maps.google.com and enter a
destination address into the entry field.
X To send the destination address to the
e-mail address of your mbrace account:
click on the corresponding
button on the website.
i Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
X Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started.
X Select Yes Yesby turning cVdor sliding
XVY the COMAND controller and press
W to confirm.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If you select No No, the address can be saved
in the address book.
i If you have sent more than one
destination address, each individual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles. Features
327Stowage and features Z
ProCarManuals.com