maintenance MERCEDES-BENZ E-SEDAN 2016 User Guide

Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems. Descriptions
of and solutions to further problems can be found in the Digital Operator's Manual.
ProblemPossible causes/consequences and MSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
XOpen the driver's door.
The on-board electronics now have status 0. This is the same as
the SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, the
Check
AdditiveSeeOperator'sManual
message is shown in the multifunction dis-
play.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
message is shown
in the multifunction display.
If the Remaining Starts: 16
message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine.
XAdd at least 1 gal (3.8 l)of DEF.
XSwitch on the ignition for at least 60 sec-
onds.
XStart the engine.
iHave the DEF tank refilled at a qualified
specialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (
Ypage 29).
If the outside temperature is below 12 ‡
(Ò11 †) it may be difficult to top up. If DEF is frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Refueling149
Driving and parking
Z

XTo apply:depress parking brake ;firmly.
When the engine is running, the $(USA
only) or J(Canada only) indicator lamp
lights up in the instrument cluster.
XTo release: depress the brake pedal and
keep it depressed.
XPull release handle :.
When the ignition is switched on or the
engine is running, the $(USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking the vehicle for a long period
You can find information about this in the
Digital Operator's Manual.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the coun-
try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle. If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
se cond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Driving tips153
Driving and parking
Z

Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet.
ECO display
You can find information about this in the
Digital Operator's Manual.
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
You can find information about this in the
Digital Operator's Manual.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
Further information can be found in the Digi-
tal Operator's Manual.
Wet roads
You can find information about this in the
Digital Operator's Manual.
Limited braking performance on salt-
treated roads
You can find information about this in the
Digital Operator's Manual.
Servicing the brakes
You can find information about this in the
Digital Operator's Manual.
AMG high-performance and ceramic
brakes
You can find information about this in the
Digital Operator's Manual.
154Driving tips
Driving and parking

Useful information............................262
Engine compartment ........................262
Maintenance ...................................... 266
Care .................................................... 266
261
Maintenance and care

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 31).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
GWARNING
Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to rec-
ognize dangers.
Opening the hood
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
262Engine compartment
Maintenance and care

GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XMake sure that the windshield wipers are
turned off.
XPull release lever :on the hood.
The hood is released.
XReach into the gap, pull hood catch han-
dle ;up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height
of approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Radiator
Vehicles with a diesel engine: do not cover
the radiator, for example with a winter front or
bug cover. The readings of the on-board-diag-
nostic system may otherwise be inaccurate.
Some of these readings are required by law
and must be accurate at all times.
Engine oil
General notes
GWARNING
Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to rec-
ognize dangers.
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per600 miles (1,000 km). The oil consumption
may be higher than this when the vehicle is
new or if you frequently drive at high engine
speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
Rif the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait about 30 minutes
before carrying out the measurement.
Engine compartment263
Maintenance and care
Z

Checking the oil level using the oil dip-
stick
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Example :vehicle swit h a gasolin eengin e
Example :vehicle swit h a diesel engin e
XPull oil dipstick :out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =
or below, add 1.1 US qt (1.0 liter) engine oil.
Adding engine oil
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
Rusing engine oils and oil filters that have
not been specifically approved for the
service system
Rreplacing engine oil and oil filters after
the interval for replacement specified by the service system has been exceeded
Rusing engine oil additives.
!Do not add too much oil. adding too much
engine oil can result in damage to the
264Engine compartment
Maintenance and care

engine or to the catalytic converter. Have
excess engine oil siphoned off.
Example
XTurn cap:counter-clockwise and remove
it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l)of
engine oil.
XReplace cap :on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
XCheck the oil level again with the oil dip-
stick (
Ypage 264).
Further information on engine oil
(
Ypage 341).
Additional service products
Checking coolant level
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The engine cooling system is pressurized, par-
ticularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
XPark the vehicle on a level surface.
Only check the coolant level when the vehi-
cle is on a level surface and the engine has
cooled down.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 137).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (
Ypage 138).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
XTurn the SmartKey to position 0in the igni-
tion lock (
Ypage 137).
XSlowly turn cap :half a turn counter-
clockwise to allow excess pressure to
escape.
XTurn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler
Engine compartment265
Maintenance and care
Z

neck when warm, there is enough coolant
in expansion tank;.
XIf necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
XReplace cap:and turn it clockwise as far
as it will go.
For further information on coolant, see
(
Ypage 342).
Adding washer fluid to the windshield
washer system
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
XTo open: pull cap:upwards by the tab.
XAdd the premixed washer fluid.
XTo close: press cap :onto the filler neck
until it engages. If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid.
Further information on windshield washer
fluid/antifreeze (
Ypage 343).
Maintenance
ASSYST PLUS
The Digital Operator's Manual contains more
information on the ASSYST PLUS service
interval display.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!For cleaning your vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
266Care
Maintenance and care

Regular careof your vehicl eis acondition for
retainin gth equalit yin th elon gterm .
Use car eproducts and cleaning agents rec -
ommended and approve dby Mercedes-Benz.
Exterior car e
Automatic car wash
GWARNIN G
Braking efficiency is reduce dafter washin g
th evehicle. There is aris kof an accident.
Afte rth evehicl ehas been washed, brak e
carefully while payin gattention to th etraffic
condition suntil full brakin gpowe ris restored .
!If DISTRONI CPLU Sor th eHOLD function
is activated, th evehicl ebrakes automati-
call yin certain situations.
To preven tdamag eto th evehicle, deacti -
vat eDISTRONI CPLU Sand th eHOLD func-
tion in th efollowin gor other similar situa-
tions:
Rwhen towin gth evehicl e
Rin thecar wash
!Never clean your vehicl ein aTouchles s
Automati cCar Wash as these use special
cleaning agents .These cleaning agents can
damag eth epaintwork or plastic parts.
!Mak esur ethat:
Rth eside windows and th eslidin gsunroo f
are fully closed .
Rtheventilation/heatin gis switched off
(the OF Fbutto nhas been pressed).
Rth ewindshield wiper switch is in position
0 .
Otherwise ,th evehicl emight be damaged.
!In car washes wit h atowin gmechanism ,
mak esur ethat th eautomatic transmission
is in transmission position N,otherwise th e
vehicl ecould be damaged.
RVehicles wit h aSmartKey:
Do no tremove th eSmartKey fr om the
i

gnition lock. Do no topen th edriver's doo
ror front-passenger door when th e
engin eis switched off .Otherwise ,th e
automatic transmission select spark
position Pautomatically and locks th e
wheels. You can preven tthis by shiftin g
th eautomatic transmission to Nbefore -
hand.
RVehicles wit hKEYLESS-GO :
Do no topen th edriver's doo ror front-
passenger doo rwhen th eengin eis
switched off .Otherwise ,th eautomatic
transmission select spark position P
automatically and locks th ewheels.
!If th eke yis within th erear detection
range of KEYLESS-GO ,situation ssuc has
th efollowin gcould lead to th euninten -
tional openin gof th etrunk lid/tailgate:
Rusin g acar wash
Rusin g apowe rwasher
Mak esur ethat th eSmartKey is at least
10 ft (3 m) away from th evehicle.
Observ eth efollowin gto mak esur ethat th e
automatic transmission stays in position N:
XMak esur eth evehicl eis stationary and th e
ignition is switched off .
XTurn theSmartKey to position 2in th eigni-
tion loc k (
Ypage 137).
Use th eSmartKey instead of th eStart /
Stop butto non vehicles wit hKEYLESS-GO .
XDepress and hold th ebrak epedal .
XShift theautomatic transmission to posi-
tion N.
XReleas eth ebrak epedal .
XReleas eth eparkin gbrake.
XSwitc hoff th eignition and leav eth eSmart -
Key in th eignition lock.
You can wash th evehicl ein an automatic car
wash from th ever ystart .
If th evehicl eis ver ydirty, pre-wash it before
cleaning it in an automatic car wash .
Afte rusin gan automatic car wash ,wipe off
wax from th ewindshield and th ewiper
blades. This will preven tsmears and reduce
Care267
Maintenance and care
Z