ignition MERCEDES-BENZ E WAGON 2021 Owner's Guide

#
Select Call.
R Afteryo ur agr eem ent,or ifth eMer cedes
me connect service "Acciden tand Break‐
do wn Manag ement"is activ e,theve hicle
dat ais transf erredaut omatic ally
(/ page266).
R The Mercedes- BenzCus tomer Cent er
ta ke syo ur call and orga nize sth ebr eak‐
do wn and acciden tassis tance.
Yo uma ybe charge dfo rth ese services.
% Depen dingonthese verity of theacciden t,
an aut omatic emergency callcan beiniti‐
at ed .Thi sha spr iority over all other activ e
calls.
% Inaddition, ifth eMer cedes meconnect
ser vice "Telediagnos tics"is activ e,asimilar
pr om ptcan appea raf te ra dela yin theeve nt
of abr ea kdo wn. Ifyo uar ealr eady incontact
wit hth eMer cedes- BenzCustomer Cent eror
ha ve already recei vedsuppor t,th is prom pt
can beigno redor declined.
% Ifyo uans werth epr om ptforsupp ortfr om
th eMer cedes- BenzCustomer Cent erwit h Later,
themessag ewill behidden and
appear again later.
The prom pttrig ge redby theMer cedes me
con nect service "Telediagnos tics",can either
be con firm ed ordeclined. Afterbeing
decli ned, this will notbe sho wnagain.
Ar ranging aser vice appointment viaa
Mer cedes mecall
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer
Cent er.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐
media system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. #
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem ent,th eve hicle datais
tr ansf erredand theMer cedes- BenzCus‐ to
mer Cent ertake syo ur prefer redappoint‐
ment date.The information isthen sent to
yo ur desi redser vice outle t.
This willcontact youto conf irm theappoint‐
ment andifneces sarycon sult about the
de tails.
% Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear sat alat er tim e.
Tr ansf erre ddata during aMer cedes mecall
Whe nyo umak easer vicecall viaMer cedesme,
dat ais transm itted. This enables targeted advice
and asmoo thser vice.
The follo wing requ iremen tsmus tbe fulf illed for
th etransf erofthedat a:
R The ignition isswitc hedon.
R The requ ired dat atransf ertech nol ogy issu p‐
po rted bythemobile phonenetworkpr o‐
vider .
R The qualit yof themobile connect ionissuf fi‐
cie nt. MBUX
multime diasy stem 269

%
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e27 4) or ma nua lly(/ page 275) Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue. Onl
ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emer gency
cal lin theeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Mes sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon. R
The star terbatt eryis suf ficie ntly charge d.
The Mercedes‑ Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er.
The Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. 27
4
MBUX multimedia system

Opening
andclosing thehood &
WARNIN GRisk ofacci dent dueto driv‐
ing withth ehood unlocked
The hood mayopen andblockyo ur vie w. #
Neverre lease thehood when driving. #
Beforeev erytrip, ensur eth at thehood
is loc ked. &
WARNIN GRisk ofacci dent andinjury
when openingand closingthehood
The hood maysuddenl ydr op intoth eend
position .
Ther eis arisk ofinjur yfo ran yone inthe
hood's rang eof mo vement. #
Open orclose thehood onlywhen ther e
is nobody inthehood's rang eof mo ve‐
ment. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Com ponents intheengine compartmen tma y
con tinue running orstar tup sudden ly,ev en if
th eignition isswitc hedoff.
Mak esur eof thefo llo wing beforeper form ing
ta sk sin theengine compartmen t: #
Swi tchth eignition off. #
Neverre ac hint oth edang erzon esur‐
ro und ingmovingco mp onent s,e.g. the
ro tatio nar ea ofthefa n. #
Remo vejewe leryand watche s. #
Keep items ofclo thing and hair away
fr om moving parts. &
WARNIN GRisk ofinju ryfrom touc hin g
co mp onent sunder voltag e
The ignit ionsystem and thefuel injec tion
sy stem workund erhigh voltag e. Youco uld
re cei vean elec tric shoc k. #
Neverto uc hco mp onent sof theignition
sy stem orthefuel injec tionsystem
when theignition isswitc hedon. &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. Maint
enanc eand care28
7

#
Allow theengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk ofinju ryfrom using the
winds hieldwiper swhile theengine hood
is open
When theengine hoodisopen andthewind‐
shield wipersar ese tin mo tion ,yo ucan be
tr apped bythewiper linkage. #
Alw aysswitc hof fth ewindshield wipers
and ignition beforeopening theengine
hood. Opening
thehood #
Torelease thehood, pullonhandle 1. #
Push handle 1ofthehood catchupw ards
and liftth ehood byappr oximat ely15 in
(40 cm).
Closing thehood #
Lowe rth ehood toaheigh tof aroun d8 in
(20 cm)and then allo witto fall, appl ying a
litt leforc eas youletit go. 288
Maintenance andcare

30
minut eswit hanor mal driving style and even
long erwit han act ive dr ivin gst yle.
On- boar dcom puter:
4 Service5
Engine OilLevel
Yo uwill see oneof thefo llo wing mess ages on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof
30 minut es'driving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1,1qts. andthebar dis‐
pla yfo rindica tingtheoil leve lon themulti‐
func tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil.
R Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": #
Drain offan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:The oil
le ve lsen sor isdef ective or notcon nected. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail. #
Close thehood.
Re filling engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. #
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. #
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. *
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es #
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. #
Followtheins truction son theser vice
int erva ldispla yfo rch ang ingtheengine
oil and obser vethepr escr ibed chang e
int erva ls. 290
Maintenanceand care

R
Toprev ent waterst ains ,dr ya fo il-wrapped
ve hicle withasof t,absorbent clothafte r
eve rycar wash.
Av oiding dama getothedecor ative fo il
R The service life and color ofdecor ativefo ils
ar eim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il.
Po lishin gwill have theef fect of shi ning the
fo il-wr apped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ e
fo ils wit hwa x.Pe rm anen tst ains mayocc ur.
Sc ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop. Yo
ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer.
In thecase offoil-wr apped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il.
% Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. atan aut hor ized Mercedes-Benz Center. No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. &
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact
wit hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. To
avo iddamag eto theve hicle, observethe
no teson cleaning andcareof thefo llo wing vehi‐
cle parts:
Wheels andrims
R Use waterand acid-free alloy wheel cleaners.
R Donotuse acidic alloywheel cleanersto
re mo vebrak edus t.This could damag ewheel
bolts andbrak ecom ponen ts.
R Toavo idcor rosion ofthebr ak ediscs and
br ak epads, drive th eve hicle fora fe w 296
Maintenanc eand care

minut
esafte rclea ning beforepar king it.The
br ak ediscs andbrak epa dswarm upand dry
out .
Wi ndo ws
R Clean thewindo wsinside andouts idewitha
dam pclo thand withacle anin gag ent recom‐
mend edforMer cedes-Benz.
R Donotuse dryclo thsor abr asiv eor sol vent-
ba sed cleani ng agents tocle an theinside of
windo ws.
Wi per blades
R Movethewiper arms intoth ere placemen t
position (/page13 7).
R With thewiper arms folded out,clean the
wiper blades withadam pclo th.
R Donotcle an thewiper blades tooof ten.
Ex terior light ing
R Clean thelenses withawe tsp ong eand mild
cle ani ng agent, e.g.car shampoo.
R Onlyuse cleaning agents orcleaning cloths
th at aresuit able forpla stic lens es. Sensor
s
R Clean thesensor sin thefront and rear
bum perswit hasof tclo thand carsham poo
(/ page18 2).
R When using apo we rwa sher ,maint ainamini‐
mum distance of11.8 in(30 cm).
Re ar vie wcamer aand surround viewcamer a
R Toopen there ar vie wcam eraco ver,switc h
on theignition .
R Use clean waterand asof tclo thtocle an the
came ralens .
R Donotuse apo we rwa sher .
Ta ilpip es
R Clean withaclean ingagent recomme nded
fo rMer cedes-Benz, especiallyin thewint er
and afte rwa shing theve hicle.
R Donotuse acidic cleaning agents. No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When theairbags are
deplo yed, plas ticpar tsma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. To
avo iddamag eto theve hicle, observethefo l‐
lo wing noteson cleaning andcare: Maint
enance andcare29
7

#
Pull plug 4withth ecable andhose 5out
of thetir einf lation compressor housing. #
Push theplug ofhose 5intoflang e6 of
tir esealan tbo ttle 1 untilth eplug engages. #
Place tiresealant bottle 1 head down wards
int ore cess 2ofthetir einf lation compres‐
sor . #
Remo vetheva lve cap from valve 7 onthe
fa ulty tire. #
Screw filling hose 8ontova lve 7. #
Insertplug 4intoa12 Vsoc ketin your
ve hicle. #
Switc hon theignition . #
Switc hon thetir einf lation compressor using
On/ Offswitc h3.
The tireis inf lated. First,tir esealant ispum‐
ped intoth etir e. The pressur ema ybr ief ly
ri se toappr oximat ely500 kPa(5 bar/7 3psi).
Do notswitc hof fth etir einflat ioncom pres‐
sor during this pha se! #
Letth etir einf lation compressor runfo ra
maximu mof tenminu tes.
The tireshould then have attaine datir e
pr essur eof at leas t20 0kP a(2. 0bar/
29 psi).
If tir esealan tleak sout ,mak esur eyo ucle an the
af fect ed area asquickl yas possible .It is prefer a‐
ble touse clean water.
If yo uge ttir ese alant onyour clo thing, have it
clean edassoon aspossible withper chlor oethy‐
len e.
If, afte rte nminut es,atir epr essur eof
200 kPa(2.0 bar/29 psi)hasnotbeen
attained: #
Switc hof fth etir einf lation compressor . #
Unscr ew thefilling hose from theva lve of the
fa ulty tire.
Pleas eno te that tiresealan tma yleak outwhen
uns crew ing thefilling hose. #
Drive fo rw ards orinreve rseve ry slo wlyfo r
appr oximat ely33 ft(10 m). Br
eakdo wnassis tance 30
5

Blo
wn fusesmus tbe replaced withfuses ofthe
same rating ,wh ich yo ucan recogni zeby the
colo rand fusera ting .The fuse rating sand fur‐
th er information tobe obser vedcan befound in
th efuse assignmen tdiagr am.
Fu se assignment diagram: onthefuse boxin
th ecar gocom partmen t(/ page320).
* NO
TEDama geormalfunct ionscaused
by mois ture Mois
turema ycause damagetotheelectr ical
sy stem orcause itto malfu nction. #
When thefuse boxis open, makesur e
th at no mois turecan enterthefuse
bo x. #
When closing thefuse box,mak esur e
th at theseal ofthelid isposition edcor‐
re ctly onthefuse box. If
th ene wlyinser tedfuse alsoblows,ha ve the
cau setrace dand rectif ied at aqu alif ied spec ial‐
is two rkshop.
Ensur eth efo llo wing beforere placing afuse:
R The vehicle issecur edagains tro lling away. R
Allelectr icalconsu mersar esw itched off.
R The igniti onissw itched off.
The electr icalfu ses arelocat ed invarious fuse
bo xes:
R Fuse boxin theengine compartmen ton the
dr iver's side (/page31 8)
R Fuse boxon thedr iver's side ofthecoc kpit
(/ page31 9)
R Fuse boxin thefront passeng erfoot we ll
(/ page31 9)
R Fuse boxin thecar gocom partmen ton the
ri ght- hand sideoftheve hicle, when viewe d
in thedir ect ion oftrav el (/ page320) Opening
andclosing thefus ebo xin the
engine compartmen t Re
quirement s:
R Adr yclo thand asc rewdr iver areav ailable.
Obse rveth eno teson electr icalfuses
(/ page31 7). Op
eni ng &
WARNIN GRisk ofinju ryfrom using the
winds hieldwiper swhile theengine hood
is open
When theengine hoodisopen andthewind‐
shield wipersar ese tin mo tion ,yo ucan be
tr apped bythewiper linkage. #
Alw aysswitc hof fth ewindshield wipers
and ignition beforeopening theengine
hood. 31
8
Brea kdo wnassista nce

Oper
ating fluids No
teson oper ating fluids *
NO
TEMercede s-AMG vehicles #
Obser vetheno tesin theSupplement .
Yo uco uld other wise failto recogni ze
da ngers. &
WARNIN GRisk ofinju ryfrom oper ating
fl uids harmfulto your healt h
Oper atingfluids maybe pois onous and harm‐
ful toyour healt h. #
Obs erve thete xt on theor iginal con‐
ta iner swhen using, stor ing ordisposing
of oper ating fluids. #
Alw aysst or eoper ating fluids seale din
th eir original container s. #
Alw ayske ep childr enaway from oper at‐
ing fluids. +
ENV
IRON MEN TALNO TEEnvironme ntal
po lluti on cau sed byenvironmen tally irre ‐
sponsible disposal #
Dispose ofoper ating fluids inan envi‐
ro nment ally responsible manner. Oper
ating fluids include thefo llo wing:
R Fuels
R Lubricant s
R Coolant
R Brak efluid
R Windsh ield wa sher fluid
R Climat eco ntro lsy stem refrig er ant
Only useprodu ctsapp rove dby Mer cedes-Ben z.
Damag ecaused bytheuse ofproducts that have
no tbe en approve dis no tco veredby the
Mer cedes-Ben zwa rrant yor good willgestur es.
The oper atingfluids approvedby Mer cedes-Ben z
can beidentif iedbythefo llo wing inscript ions on
th econ tainer :
R MB- Freig abe (e.g. MB-Freig abe 229. 51) R
MB- Appr oval (e. g.MB- Approva l229 .51)
Fu rther information onappr ovedoper ating flu‐
ids:
R IntheMer cedes- BenzSpecif ication sfo r
Oper ating Fluids byent ering thedesignation
- Athttps: //bevo.mercedes-b enz.com
- IntheMer cedes- BenzBeVoapp
R Ataqu alif ied spec ialistwo rkshop &
WARNIN GRisk offire or explosion from
fuel
Fu els arehighl yflammab le. #
Fire,open flames ,smo kingand creat ion
of spar ksmus tbe avo ided. #
Swit choffth eignition and,ifav ailable,
th est atio naryheat er,bef oreand while
re fuel ingtheve hicle. &
WARNIN GRisk ofinju ryfrom fuels
Fu els arepoisonous andhazar dous toyour
healt h. 356
Tech nica lda ta