key MERCEDES-BENZ E WAGON 2021 Owner's Guide

#
Toswitc hon thepo we rsupp ly:pr ess but‐
to n1 once .
Yo ucan activat eth ewindshield wipers,for
ex am ple.
The powe rsupp lyis switc hedoffag ain ifth efo l‐
lo wing condition sar eme t:
R Youopen thedr iver's door .
R Youpr ess button1 twice mor e. #
Toswitc hon theignit ion:press butt on1
twic e.
The indic ator lam psintheins trument cluster
light up.
The ignit ionisswitc hedoffag ain ifone ofthe
fo llo wing condition sis me t:
R Youdo notst ar tth eve hicle within
15 minut esand thetransmission isin posi‐
tion 005Dortheelectr icpar king brak eis
applied.
R Youpr ess button1 once . St
arting theve hicl e St
arting theve hicl ewith thest ar t/s topbut‐
to n &
DANG ER Risk ofdeat hcause dby
ex haus tga ses
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Inhaling
th ese exhaus tga ses ishazar dous tohealt h
and leads topoisonin g. #
Neverlea vetheengine or,if pr esent ,
th eauxiliar yheating running inan
encl osedspa cewithout sufficie ntventi‐
la tio n. &
WARNIN GRisk offire due toflammab le
mat erial intheengine compartmen tor
th eex haus tsy stem
Flammable materials mayignit e. #
Ther efor e, checkre gular lythat ther e
ar eno flammab lemat erials inthe
engine compartmen tor on theex haus t
sy stem. Re
quirement s:
R The Smar tKey isin theve hicle andisrecog‐
nized . #
Shif tth etra nsmiss iontoposition 005Dor005C. #
Depr essthebr ak epedal andpress butt on
1 onc e. #
Ifth eve hicle does notst ar t:switc hof fnon-
essential consumer sand press butt on1
once. 15
2
Driving and parking

#
Ifth eve hicle still does notst ar tand the
Place theKey inthe Marked SpaceSee
Operator's Manualdisplaymessag ealso
appear sin themultifunc tiondispla y:star t
th eve hicle withth eSmar tKey inthemar ked
space (emergency operati on mod e)
(/ page 153).
% Youcan switchoffth eengine whiledriving
by pressing button1 forabo utthre esec‐
onds orby pressing button1 thre etimes
wit hin thre esecon ds.Besureto obser vethe
saf etyno tesunder "Driving tips"
(/ page15 6).
St arting theve hicl ewith theSm artK ey inthe
ma rked spa ce(emer gency oper ation mode)
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator 'sManual
messag eappear sin themultifunc tiondispla y,
yo ucan star tth eve hicle inemer gency operati on
mod e. #
Makesur eth at mar kedspace 2isem pty. #
Remo veSmar tKey 1 from theke yring. #
Place Sma rtKe y1 inmar kedspace 2.
The vehicle willstar taf te ra shor ttime.
If yo ure mo veSmar tKey 1 from mar ked
space 2theengine continues running .Fo r
fur ther vehicle star ts howe ver,Smar tKey 1
mus tbe locat edinmar kedspace 2during
th eent ire jour ney. #
Have Smar tKey 1 checkedat aqu alif ied
spec ialistwo rkshop. If
th eve hicl edoes notst ar t: #
Place SmartKey 1 inmar kedspace 2and
lea veitth er e. #
Depr essthebr ak epedal andstar tth eve hi‐
cle using thest ar t/ stop butt on.
% Youcan also switchon thepo we rsupp lyor
th eignition withth est ar t/ stop butt on. St
arting theve hicl evia Remo teOnline serv‐
ices Cooling
orheating theve hicl eint erior before
co mmenci ngyour jour ney
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly full.
R The star terbatt eryis suf ficie ntly charge d. Dr
iving andparking15
3

Cha
rging thest ar terbatt erybe fore star ting
th ejou rney
If th eve hicle batteryis disc harged, youcan
re cei veames sageon your smar tphon e.Youcan
th en star tth eve hicle withth esmar tphon eto
ch arge thebatt ery. The vehicle isaut omatically
switc hedoffaf te rte nminu tes.
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked.
R The fuel tank issu fficien tly full.
St arting theve hicl e(R emo teOnline) &
WARNIN GRisk ofcrus hing orentr ap‐
ment dueto unin tentio nalstar tin gof the
engine
Limbs couldbecrushed ortrapped ifth e
engine isstar tedunint entionall ydur ing
ser vice ormaint enanc ewo rk. #
Alw ayssecur eth eengine agains tunin‐
te ntio nalstar tin gbef orecar rying out
maint enanceorrepair work. Re
quirement s:
R Park position 005Disselect ed.
R The anti- theftalar msystem isno tactiv ated.
R The panic alarmisno tactiv ated.
R The hazar dwa rning light system isswitc hed
of f.
R The hood isclosed.
R The door sar eclosed andlocked.
R The windo wsand slidin gsun roof areclosed. #
Startth eve hicle using thesmar tphon e.
Af tereve ryengine star t,th eengine runs for
te nminu tes.
Yo ucan carryout amaximum oftwoconsec u‐
tiv est ar tin gatt em pts. Yo umus tst ar tth eve hicle
once withth eSmar tKey bef oretrying tostar t
th eengine again withth esmar tphon e.youcan
st op theve hicle again atanytime. %
Further information canbefound inthe
smar tphone app.
Secur ingtheengine agains tst ar ting before
car rying out maintenance orrepair work: #
Swi tchon thehazar dwa rning light system.
or #
Unloc kth edoor s.
or #
Open aside windo wor thesliding sunroof. Br
eaking-in notes To
preser vetheengine during thefirs t
10 00 mile s(1 500 km):
R Drive at varying road spee dsand engine
spee ds.
R Donotdr ive at spee dsgrea terth an 85 mph
(1 40 km/ h).
R Drive th eve hicle indrive pr ogr am A
or ;.
R Shif tto thene xt highes tge ar attheve ry lat‐
es twhen theneedle reac hes thelas tth ird
bef oreth ere dar ea intheta ch ome ter. 15
4
Driving and parking

Callin
gup theconsum ption indicat or Multime
diasystem:
4 © 5
Info #
Select Consumpt ion.
The current and average consu mptionis dis‐
pl ay ed. Au
tomatic trans mis sion DI
REC TSE LECT leve r Fu
nction oftheDIRECT SELECT leve r &
WARNIN GRisk ofacci dent dueto inc or‐
re ct gearshif ting
If th eengine speedishigher than theidle
speed andyouen gage thetransmission posi‐
tion 005Bor005E, theve hicle mayacceler ate
shar ply. #
Ifyo uen gage thetransmission position
005B or005E when theve hicle isat a
st ands till,alw aysdepr essthebr ak e
pedal firm lyand donotacc eler ateat
th esame time. &
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunsuper visedintheve hi‐
cle, they cou ld,in pa rticular :
R Open doors,ther eb yendang ering other
per sons orroad user s.
R Getout and bestru ck byoncom ingtraf‐
fi c.
R Ope rate vehicle equipment andbecome
tr apped, forex am ple.
In addit ion,th ech ildr encould alsosetth e
ve hicle inmo tion, forex am ple by:
R Releasing thepar king brak e.
R Changing thetra nsmiss ionposition .
R Startin gth eve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Keep theve hicle SmartKey out ofreac h
of childr en. Use
theDIRE CTSELECT leve rto switc hth e
tr ans missi on positio n.Thecur rent trans mis sion
po sitio nis displ ayed inthemultifunc tiondispla y. 005D
Park position
005E Reversege ar 16
8
Driving and parking

005C
Neutr al
005B Drive position
Eng aging reve rsege ar R #
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rupw ards pas tth efirs t
point ofresis tance.
En gaging neutr alN #
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rup ordown tothefirs t
point ofresis tance.
% Toshif tint oneutr al005C withth eignition on,
push theselect orleve rup ordown forse v‐
er al seconds tothefirs tpo int ofresis tance.
Sub sequently releasing thebr ak epedal will
allo wyo uto mo vetheve hicle freel y,e.g. topush
it or tow itaw ay.
Pr ocee das follo ws ifyo uwa nttheaut oma tic
tr ansm ission toremain inne utr al005C 005C,
evenif
th eignit ionisswitc hedoffor thedr iver' s
door isopened : #
Dep ress thebr ak epedal andengageneutral
005C when theve hicle isat ast ands till. #
Release thebr ak epedal. #
Switc hth eignition off.
% Ifyo uth en exitth eve hicle leaving the
Smar tKey intheve hicle, theaut omatic trans‐
mission remains inneutr al005C.
Eng aging parkpositio nP #
Obser vetheno teson par king theve hicle
(/ page17 4). #
Depr essthebr ak epedal untiltheve hicle is
at ast ands till. #
When theve hicle isat ast ands till,pr ess but‐
to n005D.
Whe nth etransmission positiondisplay
sho ws005D,th epar kposition iseng aged. Ifno
tra nsmiss ionposition display005D appear s,
secur eth eve hicle topreve ntitfrom rolling
aw ay.
% Dep endingonthesituation ,it ma yta ke a
shor ttime until005Diseng aged. Ther efor e,
alw ayspa yatt ention tothetra nsmiss ion
position display. Pa
rk position 005Diseng aged aut omatic allyif one
of thefo llo wing condition sis me t:
R Youswit choffth eignition whentheve hicle
is statio naryand thetransmission positionis
005B or005E.
R Youopen thedr iver's door when theve hicle
is at ast ands tillor when drivin gat ave ry low
speed andthetransmission positionis005B or
005E.
% Tomaneu verwit han open driver's door ,
open thedr iver's door while atast ands till
and engagetrans miss ionposit ion005Bor005E
ag ain.
Eng agin gdr ive posi tion D #
Depress thebr ak epedal andpush the
DIR ECT SELEC Tleve rdo wn pas tth efirs t
point ofresis tance.
Whe nth eaut omatic transmiss ionisin transmis‐
sion position 005B,itshif tsthege arsaut omat i‐
call y.This depends, amongother things ,on the
fo llo wing fact or s:
R The select eddrive pr ogr am
R The position oftheaccelera torpeda l Dr
iving andparking 16
9

#
Turn thefuel filler cap coun ter-cloc kwiseand
re mo veit. #
Insertth efuel filler cap from aboveinto
br ac ket2. #
Comp lete ly inse rtthepum pnoz zleintoth e
ta nk filler neck,hook inplace andrefuel . #
Onlyfill th efuel tank unti lth epum pnoz zle
switc hesoff. #
Replace thecap onthefiller neckand turn
cloc kwise untilit eng ages audibl y. #
Close fuelfiller flap 1. Pa
rking Pa
rking theve hicl e &
WARNIN GRisk ofacci dent andinjury
cau sed byan insufficie ntlysecu redve hi‐
cle rolling away
If th eve hicle isno tsecur elyparkedsuf fi‐
cie ntly ,it can rollaw ay inan unc ontrolled
wa yev en ataslight downhill gradient. #
Onuphill ordownhill gradients, turnth e
fr ont whee lsso that theve hicle rolls
to wa rdsth ecurb ifit star ts mo ving. #
App lythepar king brak e. #
Switc hth etra nsmiss iontoposition 005D. &
WARNIN GRisk offire cau sed byhot
ex haus tsy stem parts
Flammable materials suchas lea ves, grass or
twigs mayignit e. #
Park theve hicle sothat no flammab le
mat erial can com eint ocon tact with hot
ve hicle component s. #
Inpar ticular ,do notpar kon drygr ass‐
land orhar vested grain fields. &
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunsuper visedintheve hi‐
cle, they cou ld,in pa rticular :
R Open doors,ther eb yendang ering other
per sons orroad user s.
R Getout and bestru ck byoncom ingtraf‐
fi c.
R Ope rate vehicle equipment andbecome
tr apped, forex am ple.
In addit ion,th ech ildr encould alsosetth e
ve hicle inmo tion, forex am ple by:
R Releasing thepar king brak e.
R Changing thetra nsmiss ionposition .
R Startin gth eve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. 17
4
Driving and parking

#
Keep theve hicle SmartKey out ofreac h
of childr en. *
NO
TEDama getotheve hicle duetoit
ro lling away #
Alw ayssecur eth eve hicle agains tro ll‐
ing away. *
NO
TEDama gedue totheve hicle lowe r‐
ing Ve
hicl eswith AIRBO DY CONT ROLor
le ve lcontr ol:The vehicle canlowe rbecau se
of temp eratur edif fere nces orlong er non-
op erati ona ltime s.Thi scan causedamag eto
par tsof thebody . #
When stopping theve hicle andwhen
dr iving off,mak esur eth at ther ear eno
obs tacle ssu ch ascur bsunde ror inthe
immed iatevicin ityofthebody . #
Bring theve hicle toast ands tillby pressing
th ebr ak epedal. #
Ongradients, turnth efront wheels sothat
th eve hicle willrollto wa rdsth ecurb ifit
st ar ts mo ving. #
App lytheelectr icpar king brak e. #
Engage trans missi on positio n005D inast atio n‐
ar yve hicle withth ebr ak epedal applied
(/ page16 9). #
Switc hof fth eengine andtheignition by
pr essing button1. #
Release theser vice brak eslo wly. #
Getout oftheve hicle andlockit.
% When youpar kth eve hicle, youcan still
opera tetheside windo wsand thesliding
sunr oofforapp roxima tely four min utes ifth e
dr iver's door isclosed.
% When youpar kth eve hicle, youcan still
opera tetheside windo wsand thepanor amic
sliding sunroofforapp roxima tely four
min utes ifth edr iver's door isclosed. Dr
iving andparking 17
5

%
Supportand additiona linf ormati ononpro‐
gr amm ing:
R Ontheto llfree Hom eLink®
Ho tlin eon
1- 800 -355- 3515
R OntheInt erne tat htt ps:/ /
www .homelin k.com/me rcedes
Opening orclosing thega rage doo r
Re quirement s:
R The corresponding buttonisprogr ammed to
oper ateth edoor . #
Press and hold buttons 1,2or3 until
th edoor opens orcloses. #
Ifindicat orlam p4 flashes yello wafte r
appr oximat ely20 seco nds: press and hold
th epr ev iousl ypr essed buttonagain untilth e
door opens orcloses.
Clear ingthega rage doo rope nermemo ry #
Press and hold buttons 1and 3.
Indicat orlam p4 lights upyello w. #
Ifindicat orlam p4 flashes gree n: release
butt ons 1and 3.
The entire memo ryhas been deleted. Electr
icpar king brak e Fu
nction oftheelectr icpa rking brak e(app ly‐
ing automat ically) &
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunsuper visedintheve hi‐
cle, they cou ld,in pa rticular :
R Open doors,ther eb yendang ering other
per sons orroad user s.
R Getout and bestru ck byoncom ingtraf‐
fi c.
R Ope rate vehicle equipment andbecome
tr apped, forex am ple.
In addit ion,th ech ildr encould alsosetth e
ve hicle inmo tion, forex am ple by:
R Releasing thepar king brak e.
R Changing thetra nsmiss ionposition .
R Startin gth eve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Keep theve hicle SmartKey out ofreac h
of childr en. The
elect ric pa rking brak eis applied ifth etra ns‐
mission isin position 005Dand one ofthefo llo w‐
ing con dition sis fulf illed:
R The engin eis switc hedoff.
R The seat belttongu eis no tins ertedin the
seat beltbuckleofthedr iver's seat andthe
dr iver's door isopened.
% Toprev ent application: pullthehandle ofthe
electr icpar king brak e.
In thefo llo wing situat ions,th eelectr icpar king
br ak eis also applied:
R ActiveDis tance AssistDIS TRONI Cis bring ing
th eve hicle toast ands till.
R The HOL Dfun ction iske eping theve hicle sta‐
tio nar y. 17
8
Driving and parking

-
Edg elighti ng
- Day/nig htdesign
R Contr oleleme nts
- Keyboar dlan guag eand handwr itin g re c‐
ogni tion
- Sensi tivityof theto uc hpad
- Sen sitivit yof theTo uc hCon trols
R Voice Cont rolSy stem
R Sound
- Entertainm ent
- Navig ation andtraf fic annou ncements
- Telephon e
- Voice amplif icat ion tothere ar com part‐
men t
R Con nectivity
- Wi-Fi, Bluetoo th®
,NFC
R MBUX Remo teCon trol
- Author izing anddeaut horizing devices
R Time &dat e
R Langu age R
Units fordis tance
R Softwareup dates
R Dat aimpor t/expo rt
R PIN protect ion
R System Reset Inf
ormat iononimpor tant system updates Im
por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Ins tallth ese updat es,orelse thesecur ityofyour
mult imed iasystem cann otbe ensur ed.
A sy stem updat econ sistsof thre esteps:
R Downloading orcop ying ofthedat are qu ired
fo rins tallation
R Installation ofthedo wnloaded system updat e
R Activati on ofthedo wnloaded system updat e
by restar tin gth esy stem
% Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y. The
multimedia system prov ides amess age
when asy stem updat eis available.
Yo uha ve thefo llo wing selectionoption s:
R Accept andInstall
The system updat ewill bedownloaded inthe
bac kground .
R Infor mat ion
In fo rm atio nabout thepending system
updat eis displa yed.
R Later
The system updat ecan bedownloaded man‐
uall yat alat er time.
Deep system updates
Dee psy stem updat esaccess vehicle orsystem
se ttings andcanther efor eonl ybe car ried out
when theve hicle isstatio naryand theignition is
switc hedoff.
If th edo wnload ofadeep system updat eis com‐
ple tedand thedo wnloaded system updat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple. MBU
Xmult imed iasystem 253

%
Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation .
Re quiremen tsforth eins tallation :
R The ignit ionisswitc hedoff.
R Notesand warnings have been read and
acc epted.
R The elect ric pa rking brak eis applied.
If all requ iremen tshave been fulfilled, thedo wn‐
loaded system updat eis ins talled. Themultim e‐
dia system cann otbe oper ated while thedo wn‐
loaded system updat eis being installed and
ve hicle functionsarere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automaticall yatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son themedia display.Con sult aqu ali‐
fi ed specialis two rkshop toresolv eth epr oblem. Se
tting upaWi -Fiho tspo t Re
quirement s:
R Tosetup theWi -Fico nne ctio nof themu l‐
tim edia system withex tern al ho tspo ts:
th er eis no comm unication moduleinstalled.
R The device tobe con nectedsuppor tsat leas t
one ofthetypes ofcon nect iondescr ibed.
Multimedia system:
4 © 5
Set ting s5
System
5 Wi-Fi &Bluetoot h
Ac tiv atin g/deac tivatin gWi -Fi #
Sele ctWi-Fi .
Co nne ctin gth emu ltim edia system withan
ex tern al ho tspo tusin gWi -Fi
The type ofconnection established mustbe
select edon themultimedia system and onthe
de vice tobe con nected.
% The connection procedur ema ydif fer
dependin gon thede vice. Followtheins truc‐
tion sth at aresho wninthedispla y.Fu rther
inf ormation canbefound inthemanuf actur‐
er's oper ating instruction s. #
Select Internet Setting s. #
Select Connec tvia Wi-Fi. #
Select AddHotspot.
Connecting usingasecur itykey #
Select theop tion s0048 ofthedesir edWi-Fi
ne twork. #
Select Connect UsingSecu rityKey. #
Have thesecur itykeydisp laye don thede vice
to be con nected(see themanuf acturer's
oper ating instruction s). #
Enterth is secur itykeyon themultimedia sys‐
te m. #
Conf irm theent rywit h¡.
Connecti ngusing aWPS PIN #
Sele cttheop tion s0048 ofthedesir edWi-Fi
ne twork. #
Select Connect viaWPS PINInpu t.
The multime diasy stem gener ates an eight-
di gitPIN . #
Enterthis PIN onthede vice tobe con nected. #
Conf irm theent ry. 25
4
MBUX multimedia system