oil MERCEDES-BENZ E WAGON 2021 Owner's Manual

No
teson driving through wateron the road
sur face
Wa terwhi chhas entered intoth eve hicle can
damag eth eengine, electricsand transmiss ion.
Wa tercan alsoent ertheair intakeof theengine
and cause engine damage.
Obser vethefo llo wing ifyo umus tdr ive th ro ugh
wa ter:
R The water,when calm,ma yonl yre ac hth e
lo we redg eof theve hicle body.
R Drive at amaximum speedof6mp h
(1 0 km/ h);watercan other wise enterthe
ve hicle interior orengine compartment .
R Vehicles trave ling infront ,or onc omin gve hi‐
cles, cancreat ewa veswhic hma yex ceed the
maximu mper missi bledep thofthewa ter.
The braking effect of thebr ak es isreduced afte r
fo rd ing. Brak ecar efull ywhile paying attent ion to
th etraf fic condi tions untilbr aki ng powe rhas
been fullyrestor ed. No
teson off-r oad driving &
WARNIN GRisk ofacci dent ifyo udo not
ke ep toline offallon inclines
If yo udr ive at an ang leor tur non anincline,
th eve hicle could slipside ways,tip and roll‐
ove r. #
Alw aysdr ive on inclines intheline of
fa ll(s traight upordown) and donot
tur n. &
WARNIN GRisk offire due toflammab le
mat erials onhotpar tsof theex haus t
sy stem
Flammable material suc has lea ves, grass or
twigs mayignit eif th ey come intocont act
wi th hotpar tsof theex haus tsy stem. #
When driving onunpavedro ads oroff-
ro ad, regular lych eckth eve hicle under‐
side. #
Remo vetrap pe dplants orother flam‐
mable material, inpar ticular . #
Ifth er eis damag e,con sult aqu alif ied
spec ialistwo rkshop immediat ely. When
driving off-r oad, sand, mudandwateror
wa termix edwithoil ma yget intoth ebr ak es.
This maylead toare duction inbraking effect or
tot albrak efa ilur eas are sult ofincr eased wear.
The brakin gch aract eristic swill vary dependin g
on themat erial that has entered thesy stem.
Clean thebr ak es afte rdr iving off-r oad .If yo u
th en notice reduced braking effect or hea r
scr aping nois es,have thebr ak esy stem checked
at aqu alif ied spec ialistwo rkshop. Adaptyo ur
dr ivin gst yle to thech ang edbrakin gch aract eris‐
tic s.
* NO
TEDama gecau sed bydriving over
obs tacle s The
vehicle canbedamag edby:
R driving upont ohigh curbs orunpaved
ro ads.
R quickl ydr ivin gove robs tacle ssu ch as
cur bs, spee dbum psorpotholes. Dr
iving andparking 15
9

R
hea vyobject shitting theunderbody or
ch assis components. #
Donotdr ive ove robs tacle sth at coul d
damag eth eve hicle. #
Chec kth eve hicle regular lyfordama ge
dur ing off-r oad driving. #
Adjus tth eve hicle speed tosuit the
ro ad sur face condi tions. #
Ifth er eis damag e,con sult aqu alif ied
spec ialistwo rkshop immediat ely. +
ENVIR
ONMENT ALNOTEEnvironme ntal
da ma gedue tonon-ob servance ofpro‐
hi bi tio nsigns En
vironme ntal protect ion has prior ity.Tr eat
natur ewit hre spect. #
Besureto obser veprohibition signs. %
The vehicle isdesigned foreasi lynego tiable
and moder ateof f-r oad terrain. When drivin g
of f-ro ad, mak esur eth er eis suf ficie nt
gr ou nd clearance . Che
cklistbef oredr iving off-r oad
Chec kth efo llo wing pointsbef oredr ivin gof f-
ro ad:
R Fuelleve l
R Engi neoille ve l:fill engin eoil tothemaxi‐
mum leve lto ensur efull gradeability
(/ page289).
R Tire -cha ngeto ol kit and spar ewheel
R Tire sand wheels
% Further information aboutspecial all-terrain
tir es forre trof itti ng can beobtained from a
qu alif ied spec ialistwo rkshop.
Of f-road driving
Re ad this sect ionbeforedr ivin gyo ur vehicle off-
ro ad. Pract ice bydriving overmor ege ntle off-
ro ad terrain firs t.
R Observeth eno teson thecr oss-c ountr y
ABS .
R Ifneces sary,select theF orG
(/ page16 6) drive pr ogr am beforedr iving
of f-r oad . R
Select ave hicle leve lsuit able forof f-r oad ter‐
ra in (/ page21 9). Toavo iddamagin gth e
ve hicle, makesur eth er eis alw ayssuf ficie nt
gr ou nd clearance .
R Alw ayske ep theengine running andingear
when drivin gon downh illgradien tsand
slope s.Obse rveth eno teson driving in
mount ainous terrain.
R Donotdr ive on unk nown terrain that isno t
easil yvisi ble and stay on mar kedro utes.
R Alw ayske ep thedoor sand windo wsclos ed
whi letheve hicle isin mo tion.
R Deactiv ateAc tiveDis tance AssistDIS TRONI C
and cruise contr ol.
R Adaptyo ur drivin gst yle to thete rrain.
R Donotuse theHOLD function onsteep
do wnhill oruphill gradients withslipper yor
loose surfaces.
Dr ivi ng on sand
Whe ndr ivi ng on sand ,al so obs erve thefo llo wing
ins truct ions :
R Selec tth eF drive pr og ram. 16
0
Driving and parking

ta
ke intoacc ount road, weather ortraf fic condi ‐
tions . In
fo rm ation onvehicl esen sorsand camer as Some
driving anddriving safetysy stems use
camer asaswellas radar orultr asonic sensors
to monit orthear ea infront of,behind ornext to
th eve hicle. %
The radar sensor sar eint egratedbehind the
bum persand/or behindtheMer cedes star.
1 Cameras intheoutside mirrors
2 Multifunction camera
3 Front camer a
4 Ultrasonic sensors
5 Rear vie wcam era &
WARNIN GRisk ofacci dent dueto
re strict ed detection perform anc eof vehi‐
cle sensor sand camer as
If th ear ea around vehicle sensor sor cam‐
er as isco vered, damag edordir ty,cer tain
dr ivin gand safetysy stems cann otfunction
cor rectly .The reisarisk ofan accident. #
Keep thear ea around vehicle sensor s
or camer asclear ofanyobs tructions
and clean. #
Have damag eto thebum per,ra diat or
gr ille orstone chipping inthear ea of
th efront and rear wind owsrepair edat
a qu alif ied spec ialistwo rkshop. Pa
rticular ly,ke ep thear eas around thesensor s
and camer asfree ofdir t,ice orslush
(/ page296). Thesensor sand camer asma y
no tbe coveredand thede tection rang es arou nd
th em mus tbe kept free. Donotatt achadd itiona l
lice nse platebrac kets, advertisemen ts,sticke rs,
fo ils orfoils toprotect agains tst one chipping sin
th ede tection rang eof thesensor sand camer as.
Mak esur eth at ther ear eno ove rhang ingloads
pr otru ding intoth ede tection rang e.
If th er eis damag eto abum perorthera diat or
gr ille, orafte ran impact, have thefunc tion of
th esensor sch eckedat aqu alif ied spec ialist
wo rkshop. Have damag eor stone chipping inthe
ar ea ofthecamer ason thewindshield andrear
wind owrepair edataqu alif ied spec ialistwo rk‐
shop. Ov
ervie wof driving systems anddriving
saf etysy stems R
ABS(Ant i-lockBra king System)
(/ page18 3)
R BAS(B rake Assis tSys tem) (/ page18 3) 18
2
Driving and parking

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldisp lay
can onlycalculat eth eser vice dueda te when
th ebat tery isconnect ed. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page285). Engine
compartment Ac
tiv ehoo d(pe des trian protection) Oper
ation oftheact ive hood (pedestrian pro‐
te ction )
In cer tain acc ident situations,th eactuation of
th eactiv ehood reduces therisk ofinjur yto
pedes trians. Therear area ofthehood israised
by appr oximat ely3 in (85 mm).
Fo rth edr ive to thewo rkshop, rese tth eactuat ed
activ ehood yourself (/page28 6).
Af terth eactiv ehood hasbeen actuat ed,pedes‐
tr ian protect ion maybe limit ed.
Ha ve thefull func tionality oftheactiv ehood
re stor ed inaqu alif ied spec ialistwo rkshop.
Re setting theact ive hood &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. #
With your han dflat, push down active hood
1 inthear ea around thehing eson both
sides (arrow s).
In doing so,theactuat orisdepr essur ized
and youma yhear ahiss ingsoun d.
The engin ehood musten gage inposit ion. #
Ifth eactiv ehood canberaised slight lyat
th ere ar inthear ea ofthehing es,repeat the
st ep until iteng ages cor rectl y. 286
Maintenanc eand care

#
Ifth ehood canstill be lifte dslightl y,open
th ehood again and close itwit halittle more
fo rc euntil iteng ages cor rectl y. Engine
oil Chec
kingtheengine oilleve lusing theoil
dip stick &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. Re
quirement s:
R The engin ehas anoildips tick.Ifno t,th e
engine oilleve lcan becheckedonl ywit hth e
on-boar dcom puter(/ page289) . Depending
ontheengine, theoil dips tickma ybe
ins talled intheengine compartmen tin dif fere nt
lo cati ons.
The waitin gtim ebef orech ecking theoil leve l
when theengine isat nor mal oper ating temp era‐
tur eis five minut es. #
Park theve hicle onaleve lsur face. #
Pulloil dips tic k1 outand wipe off. #
Slowly slide oildips tic k1 intoth eguide
tube tothestop, and pullitout again afte r
appr oximat elyth re esecon ds.
R Oilleve lis cor rect:oil leve lis be tween 2
and 3.
R Oilleve lto olow: oil leve lis at 3 or
belo w.
R Oilleve lto ohigh: oilleve lis abo ve2 . #
Ifth eoil leve lis toolow, add 1.1 US qt
(1 liter) ofengine oil. #
Ifth eoil leve lis toohigh, drain offexc ess
engine oil.Consult aqu alif ied spec ialist
wo rkshop.
Chec kingtheengine oilleve lusing theon-
boar dcom puter
Re quirement s:
R The engin ehas been warmed up.
R The vehicle ispar kedon aleve lsur face.
R The engineisrunning atidle spe ed.
The engineoille ve lis de term ined during drivin g.
De term inin gth eengine oilleve lcan take up to Maint
enance andcare289

30
minut eswit hanor mal driving style and even
long erwit han act ive dr ivin gst yle.
On- boar dcom puter:
4 Service5
Engine OilLevel
Yo uwill see oneof thefo llo wing mess ages on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof
30 minut es'driving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1,1qts. andthebar dis‐
pla yfo rindica tingtheoil leve lon themulti‐
func tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil.
R Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": #
Drain offan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:The oil
le ve lsen sor isdef ective or notcon nected. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail. #
Close thehood.
Re filling engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. #
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. #
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. *
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es #
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. #
Followtheins truction son theser vice
int erva ldispla yfo rch ang ingtheengine
oil and obser vethepr escr ibed chang e
int erva ls. 290
Maintenanceand care

#
Donotus ead ditiv es. *
NO
TEDama gecau sed byrefilling too
muc hengine oil To
omuc hengine oilcan damag eth eengine
or thecat alytic converter . #
Have excess engineoilremo vedat a
qu alif ied spec ialistwo rkshop. %
Depending ondriving style, theve hicle con‐
sumes upto0.9 USqt(0.8 l)of oil per
600 miles(1 000 km).The oilconsum ption
ma ybe higher than this when theve hicle is
ne wor ifyo ufreq uen tly dr ive at high engin e
spee ds. #
Turn cap 1cou nter-cloc kwiseand remo ve
it. #
Addengin eoil. #
Replace cap1and turnit cloc kwise untilit
eng ages. #
Chec kth eoil leve lag ain (/ page289 ). Chec
kingthecoolant leve l &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk ofscal ding from hot
cool ant
If yo uopen thecap, youco uld bescalded. #
Letth emo torcool down beforeopening
th ecap. #
When opening thecap, wearprotect ive
gl ove sand safetygl asses . #
Open thecap slowlyto release pres‐
sur e. Maint
enanceand care29
1

Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todirect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois .
% Obse rveth eno teson thecar eof vehicle
par ts(/ page296). No
teson paint work/ma tte finish paint work
car e Obse
rveth eno teson cleaning andcareto avo id
damagin gth epaintw ork.
Pa int
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. R
Tree resin, oils, fuels andgreases: remo veby
ru bbing gentl ywi th aclo thsoak edinpe tro‐
leum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam p
clo thand clean water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Remo vedirtimmediat ely,wher epossible.
Mat tefinish
R Onlyuse carepr oducts approvedfo r
Mer cedes-Ben z.
R Donotpolish theve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothe
lat estengin eering standar ds.
R Donotuse carwash progr ams withafinal
ho twa xtrea tment.
R Donotus epa int cleane rs,buf fing orpolish‐
ing prod ucts ,gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out at
a qu alif ied spec ialistwo rkshop. No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐
wo rkcar e"(/ page 295). Theyal so app lyto
matt edecor ativefo ils.
Obser vetheno teson cleaning decorativefo ils to
av oid vehicle damag e.
Cleaning
R Forclea ning, useplenty ofwa terand amild
clea ning agent without additivesorabr asive
subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely, wher epossi ble,
whils tavo iding rubbing toohar d.Ther eis
ot her wise arisk ofdamagi ngthedecor ative
fo ilirre par ably.
R Ifth er eis dir ton thefinis hor ifth edecor a‐
tiv efo ilis dull: usethePa int Cleaner recom‐
mend edand approv ed forMer cedes-Benz.
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. Main
tenance andcare29
5

R
Toprev ent waterst ains ,dr ya fo il-wrapped
ve hicle withasof t,absorbent clothafte r
eve rycar wash.
Av oiding dama getothedecor ative fo il
R The service life and color ofdecor ativefo ils
ar eim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il.
Po lishin gwill have theef fect of shi ning the
fo il-wr apped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ e
fo ils wit hwa x.Pe rm anen tst ains mayocc ur.
Sc ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop. Yo
ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer.
In thecase offoil-wr apped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il.
% Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. atan aut hor ized Mercedes-Benz Center. No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. &
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact
wit hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. To
avo iddamag eto theve hicle, observethe
no teson cleaning andcareof thefo llo wing vehi‐
cle parts:
Wheels andrims
R Use waterand acid-free alloy wheel cleaners.
R Donotuse acidic alloywheel cleanersto
re mo vebrak edus t.This could damag ewheel
bolts andbrak ecom ponen ts.
R Toavo idcor rosion ofthebr ak ediscs and
br ak epads, drive th eve hicle fora fe w 296
Maintenanc eand care

Seat
belts
R Clean withluk ewa rmand soap ywa ter.
R Donotus ech emical cleaningag ent s.
R Donotdr yby heating them toove r17 6°F
(80°C )or exposing them todirect sunlight .
Displa y
R Switc hof fth edispla yand letit cool down.
R Clean thesur face car efu llywith amic rofiber
clo thand asuit able displa ycar epr oduc t
(TF T-LC D).
R Donotus ean yot her agents.
Plas tictrim
R Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Donotallo wcos metics,ins ect repellent or
sun cream tocome incont actwith theplas‐
tic trim.
Re alwo od and trim elemen ts
R Clean withamic rofiber cloth. R
Blackpiano-lac quer look: clean withadam p
clo thand soap ywa ter.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotuse solvent-ba sedcleani ng agents,
po lishe sor wa xes.
Headliner R Clea nwit habr ush ordrysham poo.
Car pet
R Use acar petand textil ecle ani ng agent rec‐
omme ndedforMer cedes-Benz.
Ste ering wheel madeofgenuine leather or
DIN AMIC A
* NO
TEDama gecau sed bywrong clean ers #
Donotuse solvent-bas edclean ing
ag ent ssuc has tarre mo veror whee l
clea ner;neit her shou ldyouuse pol‐
ishe sor wa xes. Ot her wise youma y
damag eth efinis h. R
Clea nwi th adam pclo thand 1%soap ywa ter
solution andthen wipe withadr yclo th. R
Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Leat hercare:use alea ther car eag ent that
has been recomme ndedforMer cedes-Benz.
R Donotall ow theleat her tobecome too
dam p.
R Donotuse amicr ofiber cloth.
% Leat herisanatur alproduct. Ithas natur al
sur face prope rties, suchas differe nces in
st ru ctur e,mar kscau sed bygrow thand
inj uryor subt lecol ordiffere nces.
Gen uinele ather seat covers
R Clean withadam pclo thand then wipe witha
dr yclo th.
R Leat hercare:use alea ther car eag ent that
has been recomme ndedforMer cedes-Benz.
R Donotall ow theleat her tobecome too
dam p.
R Donotuse amicr ofiber cloth.
DIN AMIC Asea tco vers
R Clean withadam pclo th.
R Donotus eamic rofiber cloth. 298
Maintenanc eand care