remote MERCEDES-BENZ E320 2004 W211 User Guide

107 Controls in detail
Locking and unlocking
Locking and unlocking from the inside
You can lock or unlock the doors and the
trunk from inside using the central locking
switch. This can be useful, for example, if
y o u w a n t t o l o c k t h e v e h i c l e b e f o r e s t a r t i n g
to drive.
The fuel filler flap cannot be locked or un-
locked with the central locking switch.The switch is located in the center console.
Central locking switch1Locking
2Unlocking
Locking
Press upper half1 of the central lock-
ing switch.
If both front doors are closed, the vehi-
cle locks.Unlocking

Press lower half2 of the central lock-
ing switch.
The vehicle unlocks.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause
an accident and / or serious personal injury.
iYou can open a locked door from the
inside. Open door only when conditions
are safe to do so.
If the vehicle was previously centrally
locked using the SmartKey, it will not
unlock using the central locking switch.
If the vehicle was previously locked
with the central locking switch

while in the selective remote con-
trol mode, only the door opened
from the inside is unlocked.


while in the global remote control
mode, the vehicle is unlocked com-
pletely when a door is opened from
the inside.

186 Controls in detailAutomatic climate control*
Item
1
Air distribution, left
2
Defrosting
3
Temperature rocker switch, left
4
Display
5
Temperature rocker switch, right
6
Rear window defroster
Item
7
Air distribution, right
8
Air distribution and air volume, right
(automatic, manual)
9
Activated charcoal filter
a
Rear air-conditioning remote con-
trol
b
Increase air volume
Item
c
Automatic climate control on / off
d
Decrease air volume
e
AC cooling on / off (AC
OFF
)
Residual heat / ventilation (REST)
f
Air recirculation
g
Air distribution and air volume, left
(automatic, manual)

202 Controls in detailSliding / pop-up roof*
Turn SmartKey in the starter switch to
position1 or2 or press the
KEYLESS-GO* start/stop button once
or twice.
Opening and closing the
sliding / pop-up roof

To open, close, raise or lower the
sliding/pop-up roof, move the switch
to resistance point in the required
direction1to4.
Release the switch when the roof has
reached the desired position.Fully opening (Express-open) and clos-
ing (Express-close) the
sliding/pop-up roof

To open, close, raise or lower the slid-
ing/pop-up roof, move the switch past
the resistance point in the required
direction1to4 and release.
The sliding/pop up roof opens or clos-
es completely.
Stopping the sliding / pop-up roof

Move the switch in any direction.Opening and closing the
sliding / pop-up roof with the SmartKey
The power windows (
page 199) will also
be opened or closed when you operate the
sliding / pop-up roof with the SmartKey.

Aim transmitter eye at the front door
handle.
iIf the movement of the sliding/pop-up
roof is blocked during the closing pro-
cedure, the roof will stop and reopen
slightly.
Warning!
G
Never operate the windows or
sliding / pop-up roof if there is the possibility
of anyone being harmed by the opening or
closing procedure.
In case the procedure causes potential dan-
ger, the procedure can be immediately halt-
ed by releasing the remote control button.
To reverse direction of movement
pressŒ for opening or ‹ for closing.

208 Controls in detailPanorama sliding / pop-up roof*Opening and closing panorama
sliding / pop-up roof with the SmartKey
The power windows (
page 197) will also
be opened or closed when the panorama
sliding / pop-up roof is operated with the
SmartKey.

Aim transmitter eye at the driver’s door
handle.Opening (Summer opening feature)
If the weather is warm, you can ventilate
the vehicle before driving off by simulta-
neously:


opening the sliding/pop-up roof


opening the side windows


switching on the seat ventilation*
If roller sunblinds are closed:

Press and hold buttonΠafter un-
locking the vehicle.
The windows and roller sunblinds begin
to open after approximately
one second.

Press and hold buttonΠagain.
The panorama sliding / pop-up roof tilts
and opens.If roller sunblinds are already open:

Press and hold buttonΠafter un-
locking the vehicle.
The windows move down and the pan-
orama sliding / pop-up roof tilts and
opens after approximately one second.

Release transmit button to stop proce-
dure.
Closing (Convenience feature)

Press and hold button ‹ after lock-
ing the vehicle.
The windows and panorama
sliding/pop-up roof begin to close after
approximately one second.

Release the ‹ button to stop proce-
dure.
Make sure all side windows and the pan-
orama sliding/pop-up roof are properly
closed before leaving the vehicle.
Warning!
G
Never operate the windows or panorama
sliding / pop-up roof if there is the possibility
of anyone being harmed by the opening or
closing procedure.
In case the procedure causes potential dan-
ger, the procedure can be immediately halt-
ed by releasing the remote control button.
To reverse direction of movement
pressŒ for opening or ‹ for closing.

251 Controls in detail
Useful features
Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.System self-check
Initially, after turning the ignition on, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The
message
TELE AID – VISIT WORKSHOP!
ap-
pears for approximately 10 seconds in the
multifunction display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and / or in
the Information button remain illuminated
constantly in red and / or the message
TELE
AID - VISIT WORKSHOP!
is displayed in
the multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

254 Controls in detailUseful featuresRoadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the
audio system mutes and the message
TELE AID – ROADSIDE ASSISTANCE
CALL ACTIVE
appears in the multifunction
display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately
10 seconds during the system
self-check after turning the ignition on
(together with the SOS button and the
Information button¡).
See system self-check (
page 251)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.

257 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio or CD) pauses. The option-
al cellular phone (if installed) switches
off. If you must use this phone, the ve-
hicle must be parked. Disconnect the
coiled cord and place the call. The CO-
MAND navigation system (if engaged)
will continue to run. The display in the
instrument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

258 Controls in detailUseful featuresStolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
123Signal transmitter key
4Indicator lamp
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure that people and objects
are out of the way of the device to prevent
potential harm or damage.
When programming a garage door opener,
the door moves up or down. When program-
ming a gate operator, the gate opens or
closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.

259 Controls in detail
Useful features
Programming or reprogramming the in-
tegrated remote control
Step 1:
Switch on ignition.
Step 2:

If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons1 and3 and release
them only when the indicator light be-
gins to flash after approximately 20
seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and/or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.


260 Controls in detailUseful featuresStep 3:
Hold the end of the hand-held remote
control transmitter6 of the device
you wish to train approximately 2 to
5 in (5 to12 cm) away from the surface
of the integrated remote control locat-
ed on the interior rear view mirror,
keeping the indicator lamp4 in view.
Step 4:

Using both hands, simultaneously
press the hand-held transmitter
button5 and the desired integrated
signal transmitter button (1, 2
or3). Do not release the buttons until
completing step 5.
The indicator lamp4 on the integrat-
ed remote control will flash, first slowly
and then rapidly.Step 5:

When the indicator lamp4 flashes
rapidly, release both buttons.
Step 6:

Press and hold the just-trained inte-
grated signal transmitter button and
observe the indicator lamp4.
If the indicator lamp4 stays on con-
stantly, programming is complete and
your device should activate when the
integrated signal transmitter button is
pressed and released.Step 7:

To program the remaining two buttons,
repeat the steps above starting with
step 3.
iThe indicator lamp4 flashes the first
time the signal transmitter button is
programmed. If this button has already
been programmed, the indicator lamp
will only start flashing after 20 sec-
onds.
iIf the indicator lamp4 blinks rapidly
for about two seconds and then turns
to a constant light, continue with pro-
gramming steps 8 through 12 as your
garage door opener may be equipped
with the “rolling code” feature.