Service 1 MERCEDES-BENZ E320 2004 W211 Owner's Guide

297 Operation
Maintenance
Maintenance
Flexible Service System PLUS (FSS PLUS)
We strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS PLUS
(Flexible Service System PLUS).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS PLUS may result in vehicle dam-
age not covered by the Mercedes-Benz
Limited Warranty.
FSS PLUS will notify you when your next
service is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):
Service A in XXXX miles (km)
Service A in XX days
Service A in X day
Service A due now!The type of service due is indicated in the
speedometer display field:
from
Service A(Minor service)
toService H(Major service)
iThe additional + after the type of ser-
v i c e i n d i c a t e s t he d e g r e e o f w e a r o f t h e
brake pads.
The brake pads may reach their wear
limit in the time period up to the next
service interval.
Have the brake pads checked and, if
necessary, replaced by an authorized
Mercedes-Benz Center during your
next service appointment.iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.

298 OperationMaintenanceClearing the service indicator
You can clear the service indicator
Press the j button on the multi-
function steering wheel.
The service indicator is cleared and the
standard display appears in the multi-
function display.
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:Service A exceeded by XXXXX miles (km)
Service A exceeded by XXX days
Service A exceeded by X day Any authorized Mercedes-Benz Center will
reset the service indicator following a com-
pleted service.
Calling up the service indicator
Switch the ignition on.
The standard display of the control sys-
tem appears (
page 129).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.
Resetting the service indicator
In the event that a service on your vehicle
is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch the ignition on.
The standard display of the control sys-
tem appears (
page 134).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.

Press the reset button (
page 22) for
about five seconds.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator :.

299 Operation
Maintenance
The
SERVICE MENU
appears in the multi-
function display.

Select the
CONFIRMATION
menu with the
+ or - button.

Press the ÿ button.
The service indicator now displays the CONFIRMATION
menu.
The selection marker is on
CONFIRM
.

Press the ÿ button.
The service indicator now displays the CONFIRM
menu.The selection maker is on
STANDARD
OIL
.

Press the ÿ button.
The words
SERVICE CONFIRMED
appear
in the multifunction display.
The service indicator is reset.

Press theè button on the multi-
function steering wheel until the stan-
dard display appears in the
multifunction display.FSS PLUS now recalculates the values.
You cannot call up the service display or
the service menu during this time.
iIf the service indicator was inadvertent-
ly reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the FSS PLUS will cause
the FSS PLUS to incorrectly determine
the next service interval which will re-
sult in engine damage not covered by
the Mercedes-Benz Limited Warranty.

300 OperationMaintenanceSetting the date for special works
You can enter appointments for exhaust
gas analysis and general inspection over
FSS PLUS.
Switch ignition on.
The standard display of the control sys-
tem appears (
page 129).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.

Press the reset button (
page 22) for
about five seconds.
The
SERVICE MENU
appears in the multi-
function display.

Select the
SPECIAL WORK
menu with the
+ or - button.

Press the ÿ button.
The service indicator now displays the SPECIAL WORK
menu.

Select the
EXH.-GAS ANALYSIS
or
GEN-
ERAL INSPECTION
menu with the +
or - button.

Press the ÿ button.
The service indicator now displays the NEXT DUE DATE
menu.

Select the
MONTH a
nd
YEAR
with the
+ or - button.

Press buttonk orj on the mul-
tifunction steering wheel to set the
month and year.

Select CONFIRM DEADLINE with the
+ or - button.

Press the ÿ button.
The new date is set.

301 Operation
Maintenance

Press theè button on the multi-
function steering wheel until the stan-
dard display appears in the
multifunction display.
FSS PLUS now recalculates the values.
You cannot call up the service display or
the service menu during this time.
Calling up the service data information
FSS PLUS shows the service type (letters
A-H) in the multifunction display approxi-
mately one month before the service ap-
pointment is due in miles (distance
criterion) or in days (time criterion).
This service type is based on the service
items to be carried out. The service items
are described in the Service Booklet.
The service items to be carried out under
the corresponding service type can be dis-
played in the multifunction display.Calling up the service item menu

Switch ignition on.
The standard display of the control sys-
tem appears (
page 134).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.

Press the reset button (
page 22) for
about five seconds.
The
SERVICE MENU
appears in the multi-
function display (page 134).

Select the
ITEMS
menu with the +
or - button.

Press the ÿ button.The service indicator now displays the
ITEMS
menu.

Press button è on the multifunction
steering wheel until the standard
display appears in the multifunction
display.iThe service items to be carried out are
shown in this menu.
Please refer to the Service Booklet for
a description of each service item.

312 Practical hintsWhat to do if …Problem
Possible cause
Suggested solution
3
(Canada only)
;
(USA only)
The red brake warning lamp
comes on while driving and you
hear a warning sound.
You are driving with the parking brake set.

Release the parking brake.

Observe the additional message in
the display.
The red brake warning lamp
comes on while driving.


There is a malfunction in the SBC brake
system.


There is insufficient brake fluid in the res-
ervoir.

Risk of accident! Do not drive any fur-
ther. Consult a Mercedes-Benz
Service Center. Under no circum-
stances should you top up the brake
fluid. This will not solve the problem.
Warning!
G
Driving with the brake warning lamp illumi-
nated can result in an accident. Have your
brake system checked immediately if the
brake warning lamp stays on. Do not add
brake fluid before checking the brake
system.
Overfilling the brake fluid reservoir can re-
sult in spilling brake fluid on hot engine
parts and the brake fluid catching fire. You
can be seriously burned.
!If you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks.

313 Practical hints
What to do if …
Problem
Possible cause
Suggested solution
?
The yellow “CHECK ENGINE” mal-
function indicator lamp comes on
while driving.
There is a malfunction in:

The fuel management system


The ignition system


The emission control system


Systems which affect emissions
Such malfunctions may result in excessive
emissions values and may switch the en-
gine to its limp-home (emergency opera-
tion) mode.

Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics sys-
tem. It allows the accurate identifica-
tion of system malfunctions through
the readout of diagnostic trouble
codes. It is located in the front left
area of the footwell next to the park-
ing brake.
The fuel cap is not closed tightly.

Check the fuel cap.
Your gas tank is empty.

After refuelling, start the engine three
or four times in succession.
The limp-home mode is canceled. You do
not need to have your vehicle checked.

324 Practical hintsWhat to do if …Symbol messagesDisplay symbol
Display messages
Possible cause
Possible solution
#
Undervoltage
Switch off
consumers
The battery has insufficient voltage.

Turn off unnecessary electrical con-
sumers.
Visit workshop!
The battery was charged with a battery
charger or jump started.

Have the battery checked at a service
station.
The battery is no longer charging.
Possible causes:

alternator malfunctioning


broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be oper-
ating with restricted capability.
Considerably greater brake pedal force is
required and the stopping distance is in-
creased.

Stop immediately and check the
poly-V-belt.
If it is broken:

Do not continue to drive. Otherwise
the engine will overheat due to an in-
operative water pump which may re-
sult in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:

Drive immediately to the nearest au-
thorized Mercedes-Benz Center. Ad-
just driving to be consistent with
reduced braking responsiveness.

326 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
2
Brake wear
Visit workshop!
The brake pads have reached their wear
limit.

Brake pad thickness must be visually
inspected at the intervals specified in
the Service Booklet.

Have the brake pads replaced as soon
as possible.
T
Brake malfunction
Stop vehicle
The SBC brake system is in the emergen-
cy operation mode. Considerably greater
brake pedal force is required and the
stopping distance is increased.
Do not exceed a speed of 55 mph
(90 km / h).

Do not drive any further.

Stop the vehicle and notify an autho-
rized Mercedes-Benz Center.

Significantly greater force must be ap-
plied to the brake pedal.

Call for Roadside Assistance.
Except Canada:;Canada only:3
Reduced
braking effect
Start engine!
Longer
stopping dist.
Start engine!
The battery has insufficient voltage and
cannot supply sufficient power to the
SBC brake system.

Start the engine.
The message disappears when suffi-
cient voltage is available

327 Practical hints
What to do if …
Display symbol
Display messages
Possible cause
Possible solution
Except Canada:;Canada only:3
Reduced
braking effect
Visit workshop!
Longer
stopping dist.
Visit workshop!
The SBC brake system is in emergency
operation mode. Considerable brake ped-
al force is required and the stopping dis-
tance is increased.

Continue driving with added caution.

Adjust driving to be consistent with
reduced braking responsiveness.
Service brake
!
Visit workshop!
There are malfunctions, but the SBC
brake system is operating normally.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Brake overheated!
Drive carefully!
The brake system is overheated due to an
excessive load on the brakes.

Relieve the load on the brake system.

Drive more smoothly and think ahead
to avoid unnecessary braking.

When driving down slopes, shift into a
lower gear to use the engine’s braking
power (
page 159).

Cautiously continue driving so that
the air stream will cool down the
brakes.
Release
park. brake!
You are driving with the parking brake
set.

Release the parking brake
(page 45).